Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
to 11-Jun-2016
12-May-2016
MEE00045_0019972
Payments (B)
Adjustments (C)
^wJVmZ
Current
Charges (D)
ES>OQ>_|Q>g
dV_mZ ewH$
2434.01
1156.94
8000.00
0.00
Summary of Charges
-1277.07
48.39
672.94
124.73
0.00
0.00
0.00
296.29
@ .5%
@ .5%
For General
General Information
Information &
& 198
12345/1214 For
10.58
10.58
1270.50
48.39
672.94
124.73
0.00
0.00
0.00
296.29
10.58
10.58
2434.01
1156.94
Voice
1028.770
2585
9.380
SMS
Internet
516.350
2068
1551
1034
517
0
339.08
1270.50
6.25
/ am{e (`).
2580.49
/ {nN>bm eof
/ Cn^moJ ewH$
Roaming Charges
/ amoq_J ewH$
One Time Charges
/ EH$_wV ewH$
Other Credits & Charges / A` Ho${S>Q> VWm ewH$
Discounts
/ Ny>Q>
Service Tax / godm H$a
@ 14%
1256.94
452.34
Amount (`)
USAGE HISTORY
/ {ddaU
23.25
Particulars
27-Jun-2016
516.35
821.77
6722.93
1156.94
1028.77
{nN>bm ~H$m`m
Due Date
9.38
Previous Bill
Amount (A)
Total
Amount Due
Hw$b Xo` am{e
APR
MAY
JUN
customercare@idea.adityabirla.com
Page 1
of 10
12-Jun-2016
Customer Information
1. These terms and conditions are in addition to and without prejudice to those contained in the Customer Application Form (CAF), and accepted by the subscriber.
All terms and conditions here in shall have the same meaning as defined in CAF.
2. The subscriber can pay at any of the Authorised Idea outlets through Cash, Cheque (Crossed cheques / draft drawn in favour of IDEA Cellular Limited or by opting
ECS /Credit Card Standing instructions
a. Cash payments SHOULD NOT be sent by mail or dropped in the cheque collection boxes. Please make the cash payments at any of our Company Retail Stores or
IDEA Showroom or nearby VTOP retail outlets.
b. Fill in complete details including Cheque / Draft Number, drawee bank and branch on the remittance slip and write your Account number, cellular phone number
and name on the reverse of the Cheque / Draft.
c. Drop your cheques ONLY at our designated cheque collection drop boxes or at MI or CRS. Post-dated or otherwise invalid / non-bankable/ outstation
cheques are not acceptable.
d. You can also pay by logging on to our website www.ideacellular.com or by giving standing instructions with your bank account/credit card.
e. To build a good credit history, pay on time and avoid late payment fees of Rs. 50 for outstanding upto Rs.300 and Rs. 100 for outstanding >Rs.300. Idea Cellular Ltd
reserves the right to apply the penalty charges of Rs.200 + tax per instrument towards cheque return and Rs.100 + Tax per ECS/ credit card decline.
f. IDEA Cellular Limited reserves the right to vary the rates of the penal charges from time to time with due intimation.
3. IDEA Cellular Limited may take recourse to any other course of action as available and considered appropriate, subject to TRAI Regulations.
4. In case of delay in receipt of the call details from our roaming partners, the associated charges will get reflected in your subsequent bill.
5. No Migration fee is chargeable to any tariff plan change
6. No increase in rates is permissible in any item of tariff for the next period of six months from date of enrolment.
7. No charge is levied for any service without explicit consent of the consumer.
8. Any security deposit paid by you, is refundable within 60 days of disconnection after adjustment of any dues. In case of any delay, you shall be eligible for
interest on the "due amount" @ 10% per annum.
9. IDEA Cellular Limited will address all statements and notices under customer services application form to the billing address given overleaf. Any statement or
notice will be deemed served within 72 hours of posting by mail or courier.
10. Web based Request & Complaint Monitoring System You can view status of your request/complaint or register the same online through our website
www.ideacellular.com. You have to do one-time registration (if not registered) and then login to my account under Customer Care Section
11. In case of any Query, please call customer care number 12345 or 9837012345 (Nominal charges apply for agent assistance) and for registering any complaints,
please call customer care number 198 or 8941000198 (Toll Free).In case you are not satisfied with the resolution provided and wish to further appeal, you can
do so by appealing to our Appellate Authority within 30 days of resolution either through e-mail, Fax, post (including courier) or in person or on our website
www.ideacellular.com or at our Customer care Number
Appellate Authority: Mr. Rajiv Bhandari
E-mail id: appellate.upw@idea.adityabirla.com; Fax No. +91 9990555888
Communication Address: Idea Cellular Ltd, A 68, Sector 64, NOIDA, UP - 201301, India
Working Days : Monday to Friday
Working Hours : 10.00 am to 6.00 pm
12. For address change, please submit a letter with address proof at our nearest showroom & the same will be implemented in 4 working days, this change may be
subject to address verification by Idea.
13. In the event of non-payment /part payment / late payment of the amount /outstanding by due date/ cheque return instances,IDEA Cellular Limited reserves the
right to disconnect the services with due intimation to subscriber.
14. Any disputes arising out of differences are subject to the exclusive jurisdiction of the Courts of Gautam Budh Nagar.
15. Do Not Disturb (DND) Registration process:
-To block all telemarketing Calls & SMS to your mobile, dial 1909 from mobile or SMS 'START <0>' to 1909.
-To allow telemarketing SMS only from select categories, SMS 'START <preferred category no.> to 1909. {Eg: To allow Credit card & Education related SMS and
block all other categories of SMS, type 'START 1,3' and SMS to 1909}. However all Telemarketing Calls will remain blocked.
-Categories & Numbers are as follows: 1- Banking/ Insurance / Financial products / Credit cards. 2 - Real Estate. 3 - Education. 4 - Health.
5- Consumer goods/automobiles. 6 - Communication / Broadcasting / Entertainment/ IT. 7-Tourism and leisure
16. This is a computer generated invoice and does not need any signature
Service Tax Category
Telecommunication Sevices
Corporate Identity Number
L32100GJ1996PLC030976
Page 2
of 10
12-Jun-2016
STATEMENT OF ACCOUNTS
Summary of Charges for Account No. 100034645342
Balance Carried Forward
Sr. No.
Description
Previous Bill Amount
Date
Amount
13-May-2016
14-May-2016
7000.00
1000.00
Total Amount
6722.93
Payments
1
Payment Received
2
Payment Received
Total Payments
8000.00
Total
-1277.07
Cellularwise Break Up
Sr.
No.
Total
Cellular
Number
Circle
Monthly
Charges
Feature
Charges
Usage &VAS
Charges+
Roaming
One Time
Charges+
OCC
Discount
Service
Tax
SBC
KKC
Total
Tax
Total
Amount
7055109995
UPW
150.00
0.00
86.95
0.00
0.00
33.17
1.18
1.18
35.53
272.48
9690133336
UPW
399.00
0.00
6.52
0.00
0.00
56.77
2.03
2.03
60.83
466.35
8941930803
UPW
77.23
0.00
2.96
0.00
0.00
11.23
0.40
0.40
12.03
92.22
9927188585
UPW
250.00
0.00
338.35
0.00
0.00
82.36
2.94
2.94
88.24
676.59
9917660678
UPW
77.23
0.00
1.57
0.00
0.00
11.03
0.39
0.39
11.81
90.61
9690600005
UPW
278.52
0.00
2.50
0.00
0.00
39.34
1.40
1.40
42.14
323.16
9012060017
UPW
38.52
48.39
358.82
0.00
0.00
62.40
2.23
2.23
66.86
512.59
1270.50
48.39
797.67
0.00
0.00
296.30
10.57
10.57
317.44
2434.00
Page 3
of 10
12-Jun-2016
7055109995
Monthly Charges
Rate Plan Description
IDEA Corp Plus @150
Period
12-May-2016 - 11-Jun-2016
Amount
150.00
150.00
Total
Duration(Pulse)
326
92
88
428:24
Charges
91.10
46.00
44.00
Discount
72.30
33.70
44.00
Amount
18.80
12.30
0.00
Total
31.10
"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged
by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for
discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."
Roaming Charges
Roaming
Circle Name
DELHI
RAJASTHAN
Total
Duration
53:15
06:05
Incoming
Call Charges
8.10
1.35
Outgoing
SMS
GPRS
Free Airtime
Call Charges Charges Vol(MB)/Dur Vol/Dur
36.40
0.00
0.000
00:00
10.00
0.00
0.000
00:00
GPRS
Free Units
Total
Charges GRPS(Vol/Dur) Charges
0.00
0.00
44.50
0.00
0.00
11.35
Total
Discount
Net
Charges Charges
0.00
44.50
0.00
11.35
55.85
86.95
Service Tax
33.17
1.18
1.18
TotalTax
35.53
272.48
Page 4
of 10
(`.)
12-Jun-2016
9690133336
Monthly Charges
Rate Plan Description
Alfa Combo_399_UWN
Period
12-May-2016 - 11-Jun-2016
Amount
399.00
399.00
Total
Duration(Pulse)
264
11
85
28
360:00
Charges
70.40
5.50
42.50
0.00
Discount
70.40
5.50
42.50
0.00
Amount
0.00
0.00
0.00
0.00
Total
0.00
SMS Vol
2
Charges
1.00
Discount
1.00
Amount
0.00
0.00
Discount
0.00
Amount
6.52
Total
Usage(MB)
1030.62
1024.26
Usage(GB)
1.01
Charges
6.52
Total
6.52
"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged
by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for
discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."
Total Usage Charges
6.52
Service Tax
56.77
2.03
2.03
TotalTax
60.83
466.35
Page 5
of 10
(`.)
12-Jun-2016
8941930803
Monthly Charges
Rate Plan Description
Alfa Combo_399_UWN
Period
12-May-2016 - 17-May-2016
Amount
77.23
77.23
Total
Duration(Pulse)
126
1
116:08
Charges
36.80
0.00
Discount
33.84
0.00
Amount
2.96
0.00
Total
2.96
Usage(MB)
108.52
108.52
Usage(GB)
0.11
Charges
0.00
Discount
0.00
Amount
0.00
Total
0.00
"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged
by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for
discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."
Total Usage Charges
2.96
Service Tax
11.23
0.40
0.40
TotalTax
12.03
92.22
Page 6
of 10
(`.)
12-Jun-2016
9927188585
Monthly Charges
Rate Plan Description
IDEA CORP PLAN @250(1346)
Period
12-May-2016 - 11-Jun-2016
Amount
250.00
250.00
Total
Duration(Pulse)
538
4
727
16
15
613:30
Charges
143.60
2.00
363.50
8.00
0.00
Discount
73.50
1.00
167.50
8.00
0.00
Amount
70.10
1.00
196.00
0.00
0.00
Total
267.10
SMS Vol
41
Charges
25.50
Discount
19.50
Amount
6.00
6.00
Total
"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged
by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for
discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."
Roaming Charges
Roaming
Circle Name
DELHI
Total
Duration
89:03
Incoming
Outgoing
SMS
GPRS
Free Airtime
Call Charges Call Charges Charges Vol(MB)/Dur Vol/Dur
34.20
30.80
0.25
0.000
00:00
GPRS
Free Units
Total
Charges GRPS(Vol/Dur) Charges
0.00
0.00
65.25
Total
Discount
Net
Charges Charges
0.00
65.25
65.25
338.35
Service Tax
82.36
2.94
2.94
TotalTax
88.24
676.59
Page 7
of 10
(`.)
12-Jun-2016
9917660678
Monthly Charges
Rate Plan Description
Alfa Combo_399_UWN
Period
12-May-2016 - 17-May-2016
Amount
77.23
77.23
Total
Duration(Pulse)
102
20
11
116:08
Charges
23.70
10.00
0.00
Discount
22.13
10.00
0.00
Amount
1.57
0.00
0.00
Total
1.57
SMS Vol
1
Charges
0.50
Discount
0.50
Amount
0.00
0.00
Discount
0.00
Amount
0.00
Total
Usage(MB)
2.13
2.13
Usage(GB)
0.00
Charges
0.00
Total
0.00
"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged
by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for
discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."
Total Usage Charges
1.57
Service Tax
11.03
0.39
0.39
TotalTax
11.81
90.61
Page 8
of 10
(`.)
12-Jun-2016
9690600005
Monthly Charges
Rate Plan Description
IDEA CORP PLAN @150(1345)
Alfa Combo_399_UWN
Period
12-May-2016 - 26-May-2016
27-May-2016 - 11-Jun-2016
Amount
72.58
205.94
278.52
Total
Duration(Pulse)
113
23
3
136:00
Charges
31.50
11.50
0.00
Discount
31.50
11.50
0.00
Amount
0.00
0.00
0.00
Total
0.00
SMS Vol
5
Charges
2.50
Discount
2.50
Amount
0.00
0.00
Discount
0.00
Amount
0.00
Total
Usage(MB)
440.91
440.91
Usage(GB)
0.43
Charges
0.00
Total
0.00
"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged
by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for
discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."
Roaming Charges
Roaming
Circle Name
DELHI
Haryana
Total
Duration
01:01
01:33
Incoming
Call Charges
0.90
0.90
Outgoing
SMS
GPRS
Free Airtime
Call Charges Charges Vol(MB)/Dur Vol/Dur
0.00
0.00
0.000
00:00
0.70
0.00
0.000
00:00
GPRS
Free Units
Total
Charges GRPS(Vol/Dur) Charges
0.00
0.00
0.90
0.00
0.00
1.60
Total
Discount
Net
Charges Charges
0.00
0.90
0.00
1.60
2.50
Amount
0.00
0.00
0.00
Total
Total Usage Charges
2.50
Service Tax
39.34
1.40
1.40
TotalTax
42.14
323.16
Page 9
of 10
(`.)
12-Jun-2016
9012060017
Monthly Charges
Rate Plan Description
UPW_IDEA New PSB plan @199
Period
12-May-2016 - 17-May-2016
Total
Amount
38.52
38.52
Total
Amount
48.39
48.39
Feature Charges
Feature Description
GPRS Core Service_SB_0_Acc_250_289
Period
12-May-2016 - 17-May-2016
Duration(Pulse)
3918
1185
8
Charges
47.04
17.79
0.00
332.56
Discount
27.05
12.65
0.00
0.00
Amount
19.99
5.14
0.00
332.56
51:37
Total
357.69
SMS Vol
2
Charges
1.20
Discount
1.20
Amount
0.00
0.00
Discount
0.00
Amount
0.00
Total
Usage(MB)
522.96
522.96
Usage(GB)
0.51
Charges
0.00
Total
0.00
"For details of charge per pulse for a particular service category, please refer to the Usage Charges section of the bill. Divide the amount charged
by the total pulses/ volume for that charge item to arrive at the applied charge per pulse. Note: The above mentioned formula is not applicable for
discounted tariff. For reference see your welcome letter. Visit www.ideacellular.com or call customer care for any further clarification."
Roaming Charges
Roaming
Circle Name
DELHI
Total
Duration
02:04
Incoming
Outgoing
SMS
GPRS
Free Airtime
Call Charges Call Charges Charges Vol(MB)/Dur Vol/Dur
0.67
0.46
0.00
0.000
00:00
GPRS
Free Units
Total
Charges GRPS(Vol/Dur) Charges
0.00
0.00
1.13
Total
Discount
Net
Charges Charges
0.00
1.13
1.13
358.82
Service Tax
62.40
2.23
2.23
TotalTax
66.86
512.59
Page 10
of 10
(`.)