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Snowstorm!
Cotton ball
Ice rink floor
Inside a coconut
Whiteboard
Invisible dog!
Race car with no sponsors
WHITE noise
Starting over
Potential
Source: IBM Global Chief Executive Officer Study, 2010-11
Why arent we
reaching our potential?
What do we VALUE?
MANAGING not LEADING
OUTPUTS over INPUTS
DOING over THINKING
HARD SKILLS over SOFT SKILLS
PROCESS over CULTURE
Complexity
Complacency
Somethings different.
Positive Culture
(GOOD)
Negative Culture
(BAD)
Complacent Culture
(WORSE)
Inspired
Fear
Routine, comfortable
Action-oriented
Somewhat pleasant
Motivated, independent
Resigned/Lacks energy
Smart risks
Unmotivated or selfmotivated
Rewards conformity
Challenging
Numbers
To be more innovative,
innovation cannot be your starting point
You Are
Status Quo
Keywords
Protective, cautious
3 to 5
Risk Taker
Optimistic, competitive
6 to 8
4. Our people can think on their feet and nimbly change direction when faced with
unforeseen challenges. AGILITY
5. Our employees do not easily give up on their beliefs and ideas when encountering
adversity or disbelief, and generally see them through. RESILIENCE
6. We constantly push for continual improvement, even if our approach is already
successful. CHALLENGE STATUS QUO
7. Failure and smart risk taking are celebrated within our organization and by our
leadership. Efforts do not have to be successful to be recognized. INVEST IN SMART
RISKS
8. There is an active culture of dialogue between departments, functions, and levels
within the organization. ACTIVE COLLABORATION
A better approach to
change.
Change.
Cant be put on people
but created BY THEM
Supported from top down and
driven from the middle-out
Not a 12-step program
a flexible toolkit that provides
guardrails not handcuffs
Killer Queries
Youve just written a tell-all book about our organization. What secrets
does it reveal?
If we could undergo a corporate culture exorcism, what 3 evil customs
should be eliminated?
Assumption Reversal
What might be all the new restaurant concepts
that you can create?
Assumption Reversal
What might be all the new restaurant concepts
that you can create?
Assumption
Menu
Reversal
No menu, tablet, waiter reads your mind
Chef
Location
Assumption Reversal
How can we apply this to our work?
futurethink.com
Assumption
Reversal
IDEA!
Develop Teams
Set pricing
structures
No set pricing
Give it away
No agendas
Creativitypost.com
Trendwatching.com
Springwise.com
Innovationwatch.com
TED.com
Longbets.org
Access it here:
www.futurethink.com/freepreview
Somethings different.
Lisa Bodell
CEO, futurethink
lbodell@futurethink.com
Killthecompany.com
Somethings different.
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