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Key Data at a Glance

CROMWELLS

YEAR IN
REVIEW

Lapsed 2,192

= warm databa
se
2,9
04

16%
Spending

8.5%
Engaged

Engaged 233

Ireland

10 Stalled

427
Records
25%
RICHARD

West
12 unallocated

We need to decrease lapsed & increase engaged/ spending customers!


- 546 reco
LL
rd
IA
s
142
26%
Spending

319
58%
Lapsed

D - 427 re
co
AR
r
CH

RI

NIALL

405
2

459

110
26%
Spending

259
60%
Lapsed

91 rec
or
T-6
ds
AT

- 47 rec
UL
or
d
PA

128
19%
Spending

38
5%
Engaged

29
62%
29
Spending
62%

523
76%
Lapsed

11
24%
11
Lapsed
24%
Lapsed

47
Records
3%
PAUL

546
Records
546
32%
Records
NIALL
32%

ds

691
Records
40%
MATT

rec
or
ds

9%

BDM = 1,711

707
East

CROMWELL FACT
We lost 167 (20 above
industry average)
spending customers
last year!

So we need to to keep
talking to lapsed contacts.
Keep in touch!

North

26

INDUSTRY FACT
Each year youll lose
147 of your
customers.
Never stop
prospecting!

63% of prospects will not


purchase for 3 months. 20% of
these may take 12 months!

by
lit
sp

Lets remove these so we


can focus on nurturing our
warm prospects!

Spending 466

75.5%
Lapsed.

41% unallocated*

Scotland

102

Sus
pe
ct

Suspect 6,034

s!
rd
co
re

ed
ov
m
re

# 8,938 recs

6
13%
6
Engaged
13%
Engaged

Spending

*This 41% will be split by BDM over the next couple of months

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