Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Error
Remote system error - No connection could be made because the target machine
actively refused it.
OR
Program not registered
Cause
Networker client service is not running on the affected client.
Resolution
Start the nsrexecd service on the affected client (NetWorker Remote Exec Service)
Command Line:
Windows
Net start nsrexecd
Net stop nsrexecd
Unix
/etc/init.d/networker start
/etc/init.d/networker stop
Error
98519:save: Unable to setup direct save with server whj02155.whitley.jlrint.com: busy.
libDDBoost version: major: 2, minor: 6, patch: 1, engineering: 1, build: 394260
86704:save: Successfully established DDCL session for save-set ID '2465603123'
(whj72004.jaguar.ford.com:/sw).
90020:save: Unable to close the save session: Volume ID '323affe3-00000005-3f2aea60532aea60-00c7e290-7c014eba' is not in media database.
Unable to close the save session: Volume ID '323affe3-00000005-3f2aea60-532aea6000c7e290-7c014eba' is not in media database.
whj72004.jaguar.ford.com:/sw: retried 1 times.
Cause
Authentication Certificate mismatches on networker server and affected client.
Resolution
Login to the affected client and delete the NSR peer information using the below
procedure.
Login to cmd as administrator and do the following:
1.nsradmin -p nsrexec
2.nsradmin>print type:nsr peer information
3.nsradmin>delete
4.nsradmin>y
5.nsradmin>q
6. net stop nsrexecd
7. net start nsrexecd
Error
98519:save: Unable to setup direct save with server sul02178pa: Could not get session
key from sul03067.solihull.landrover.ford.com for GSS authentication with
sul02179pa.solihull.jlrint.com: Authentication error; why = Server rejected credential.
Cause
NSR auth method is not supported by affected client.
Resolution
Login to the affected client and update the auth method to old auth.
Refer below for more information.
https://emcc.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000000WLJ
Error :
98519:save: Unable to setup direct save with server
wvj01002p.wolverhampton.jlrint.com: Client 'wvj03021p.wolverhampton.jlrint.com' is
not properly configured on the NetWorker Server.
Cause
Affected client is not configured properly on networker server. This issue mostly occurs for the
clients that are configured with backup NICs.
Resolution
Check the aliases name of the client in the Globals(1of 2) tab of the client properties and also
check the host file entries of the client on the networker server and make sure it is matching
the actual backup IP of the affected client.
Error :
File index could not be obtained due to <RPC receive operation failed; errno =
Unknown error>
Cause
Network related communication issue at the time of start of the backup.
Resolution
Manually restart the failed group.
Cause
VSS related issue on affected windows server.
Resolution
Follow the same resolution for all the VSS related errors
Login to the affected client and run the below command in cmd
Vssadmin list writers
Make sure system writer and other writers are in stable state and none of them is
failing. Incase of failure of any of the VSS writers open an incident for Wintel team to
work on the VSS issue.
Also try and use VSS:*=off option in the apps and modules tab of the client properties.
Cause:
Known issue as per EMC support.
Resolution
Restart the group after confirming from wintel and unix teams.
Cause:
Permission issue for backup proxy account on Vcenter
Resolution
Check with Wintel team for permission issue and ensure that backup proxy account
has admin privileges. Restart the group after confirming from Wintel Team
Cause:
EBR is not able to delete the snapshot of the affected virtual machine and vmdk file of
the virtual machine is locked by EBR.
Resolution
Login Vcenter with proxy account and check whether EBR has locked the vmdk files of
the affected machine. If yes, please remove it and do disk consolidation of the affected
virtual machine with the help of wintel team. Restart the group after confirming from
Wintel Team.