Entering of Details of Customer in Finacle : Menu Option CJIVAN

Screen shot of the Menu - CJIVAN capturing Customer ID, Account NO , father / Husband name, Link /
Delink , Date of Incorp & NOC .

1. Branch will have to give Customer Id of the customer who is availing facility of dena Jeevan .
Please note that in CUMM , customer details should be duly filled up alongwith the birth date of
the Customer. If BOD is not updated in Customer Master , system will not allow branch
customer to avail facility of dena Jeevan
2. Second Column is Account Number . Account number to be given is the Saving Bank a/c from
which Insurance premium is to be recovered. Customer whose id has been provided should be
Main a/c holder or Joint holder .
3. Father / Husband name Branch is required to fill up the respective name.
4. Link / Delink If Insurance premium is to be recovered , user will have to update it as Y .
Whenever Customer request bank for withdrawal from Dena Jeevan Scheme branch will have to
delink the Customer by marking N in this field .
5. Date of Incorporation : Enter the date of incorporation of the Customer under Dena Jeevan
facility. In case of old customer i.e those customer who have opted for Dena Jeevan scheme
prior to Beginning of Day branch will have to put earlier date . For all such customer whose date

is prior to date of BOD system will not recover the premium however same will be available for
MIS data and premium shall be recovered for next Year i.e 01.08.2009 to 31.07.2010 . In case of
accounts where premium has not been recovered during EOD / CSOLOP activity of branch
,branch is required to use Option JIVANRPT - Delete dena Jeevan record after which Customer
will have to be reidentified under the dena Jeevan Facility. Report is provided under JIVAN RPT
which will show list of Customers from whom Premium has not been recovered.
6. NOC : In case of Joint holder account , user will have to mark NOC as Y i.e having obtained
NOC from all other Joint holders for joining under Dena Jeevan scheme as per HO circular.
Reports and Other Utility provided under Dena Jeevan Menu : JIVANRPT
1. Annexure 4 : Receipt for Insurance Premium.
Facility available under this report is to give the Period From & TO & in case if report is
needed in Text mode give Y , in case if document mode is required give N .
2. Annexure 9 : Format for recording Insurance premium for period From & To .
Here user has to provide the period for which report is to be generated i.e From & To.
3. Annexure 10 : Monthly Summary Sheet (by Originating Branch to Nodal Branch) .
Here user has to provide the period for which report is to be generated i.e From & To. This is
for sending details by Collecting branch to Nodal branch in triplicate for the reported month.
4. Annexure 12A : Forwarding Letter by Originating Branch to Nodal Branch Monthly.
This letter is being generated by system under which amount of premium collected for the
month is given along with the tran ID , amount remitted and date of credit ot Current
account of Nodal branch. Amount credited in Current a/c of collection branch will be
remitted automatically on 1st of month by debiting the Current account of Collection branch
and crediting to Current a/c of Nodal Branch.
5. Age wise / Month wise premium Collected for ALL account / Particular account :
Under this report , user has facility to generate the report Age wise / Month wise which is to
be given in Option . Further period is to be specified for which report is to be generated. In
case if user wants to generate for a particular account , user will have to give the Account ID
& if same is required to be generated for all account same is to be kept blank.
6. Annexure - 12B : Forwarding Letter by Nodal Branch to LIC - Monthly
Report is for Nodal branch where Nodal branch has to give the nodal ID and specify the
period for which it is to be generated. Letter will be generated specifying the amount which
is being remitted .
7. Annexure 8 : Member ship details at Branch -

Here report is generated where annexure 8 as given in HO circular is being generated for all
the accounts which branch needs to print and signed by Branch Manager for submission of
the same to Nodal branch along with the Annexure 12A .
8. Insurance Premium Collected for Nodal Branch
This report shows the amount of premium and no of accounts for which premium has been
collected for the given period for all the branches under that Nodal branch.
9. Annexure 6 : Letter of discontinuation by Customer .
Under this report user has to give the Customer ID of the customer who has opted for
discontinuance from the scheme / who has not maintained sufficient balance in the account
/ Completion of 60 years of age / Closure of the account.
10. Annexure 13 (A) & (B)Progress of deposit Linked with SB account
Report can be generated for Branch / Region / Complete Bank and Period From and To i.e
for a month is to be given . This report shows progress made under Dena Jeevan scheme for
the month . In case of region it shall show progress for branches under region . In same
manner for bank as a whole report is generated giving details of each branch for a month.
11. Jivan Annexure 11 Monthly Summary Sheet (by Nodal Branch to LIC)
This report gives the summary information which is being sent by Nodal branch to LIC.

12. Jeevan Report : Jivan Scheme details Report

Report can be generated for a particular Sol or for specific Nodal and period of
incorporation of customer from & to is to be provided. This report gives details of all the
Customer who have availed dena Jeevan facility during the captioned period.
13. Delete Dena Jeevan Record :
This option is provided to delete the marking of customer under Dena Jeevan if some
customer has been wrongly marked as having opted for Dena Jeevan scheme. This option
can be used on same day i.e before recovery of Jeevan Premium.
14. Deletion from Collection Branch
This option will be used by branch to delete the record of those customer who has availed
Dena Jeevan facility and premium has been deducted but yet not remitted to Nodal branch.
Thus this facility can be used only during current month. On invoking this menu premium
amount will be recredited to operative account of customer by debiting Current a/c
maintained for collection of premium.
15. Deletion from Nodal
This option is to be used by Nodal branch in case if LIC returns the insurance premium of any
customer. System will debit the respective Current a/c of Nodal branch and will credit to
Operative a/c of the Customer whose premium has been rejected by LIC.
16. JIvan Monthly Report
17. Progress deposit for scheme Code
18. Annexure 7 : Claimants Statement Cum Discharge Form :
This is copy of statement cum discharge form as given in the annexure of the HO circular
which shall be duly filled up with the details available with the system.
19. Annexure 5 Table for proportionate premium for account holder joining the scheme. :

This option shows the premium in relation to Age under Dena Jeevan Scheme.
20. Annexure 2 & 3 : Consent Cum authorization Letter & NOC from Joint Holder :
Annexure to be obtained from SB a/c holder in case of Joint a/c for Consent cum
authorization letter & NOC from Joint hodlers.
Procedure to be Followed by Collection & Nodal Branch :
1. Collection branch will have to open Current account in Scheme code CAC05 . However while
opening the account branch will have to go to account label field and update the same will
account label as JEEVAN . This account will have to be also opened by Nodal branch for
collection of Premium at there branch for the customers who are opting for Dena Jeevan
Scheme. The title of the Current a/c will be LIC SB Premium Collection a/c .
2. Nodal Branch will have to open a another Current account in which collection of all the
collection branches will be transferred on 1st of Month . In this particular account nodal branch
will given account label code as JNODAL . Nodal branch will open current a/c titled as LIC
SB Premium Collection Nodal a/c . Thus Nodal Branch shall maintain two nonOperative LIC SB Premium Collection a/c - one for its own collection and another for
pooling of collection by all the branches placed under it.
3. For New Customer who are Opting for Dena Jeevan Facility :
On receipt of application from Customer for having availed Dena Jeevan facility , branch needs
to use option CJIVAN and fill up the respective details which shall mark the customer as
having availed Dena Jeevan facility. On doing SOLSUB by the branch system will recover the
premium amount form the Customers Saving Bank account given under option CJIVAN and same
shall be credited in Current a/c opened by the branch for Premium collection. The Customer
who is opting for Dena Jeevan facility will have to be advised to maintain sufficient balance in
the account so as to recover the premium during SOLVAL option. In case if sufficient balance is
not available in the account system will not recover the premium and customer will not be
provide facility of Dena Jeevan. In no case premium is to be obtained in cash and credited to
Current account..
4. For Existing Customer who has availed Dena Jeevan Scheme :
Branch is to use Option CJIVAN and enter details as stated in above point . Only difference is
that branch will be giving Date of Incorporation as date of Joining of the Customer in Dena
Jeevan scheme.
5. On the 1st day of the month , system will automatically debit the Current a/c of collection branch
and will credit to the Current a/c of Nodal branch which is titled as as LIC SB Premium
Collection Nodal a/c . Due to this process collection branch is not to submit any BR-1
in favour of Nodal branch every month . The forwarding letter as provided in annexure
for forwarding the details of the customer and amount remitted is also available
6. Various annexure as given in the HO guidelines are available under option JIVANRPT
which collection branch will be required to generate and send the same to Nodal branch
immediately.
7. As per HO guidelines Nodal branch will debit the Current a/c and issue pay order
favouring LIC fro remittance of premium amount. For this branch will have to use Menu

option LIC on 5th of the month , Nodal Branch on using Menu option LIC which will
debit the Current a/c named LIC SB Premium Collection Nodal a/c and will create
transaction for issuance of Pay order FVG LIC. Transaction will be created for the
amount outstanding in the current a/c as of that day.
8. Various reports as stated in the HO Circular are provided in option JIVANRPT which
may be generated by branch for verification and submission to higher authority.
Progress made under Dena Jeevan by the branches can also be generated by Regional
Office which will provide the information as called by Head office as per format provided
in HO circular.
9. Commission : Report has been provided in JIVANRPT which shows the amount of
Commission which is to be recovered from the LIC. Nodal branch on receipt of
Commission from LIC is to countercheck the same with the statement and may share
the same with the collection branch as per HO guidelines.

List of Annexures
1

Nodal Branches of Dena Bank and corresponding P & GS Unit of LIC of India

Consent cum Authorization Letter

NOC from joint Account Holder

Receipt for Insurance Premium

Table of proportionate premium for account holders joining the scheme during
the various months of the policy year

Letter of discontinuation

Claimants Statement cum Discharge Form

Memebrship Particulars

Format for recording insurance premium

10

Monthly Summary Sheet (by Originating Branch to Nodal Branch)

11

Monthly Summary Sheet (by Nodal Branch to LIC)

12

(A) Forwarding Letter by Originating Branch to Nodal Branch

(B) Forwarding Letter by Nodal Branch to LIC

13

(A) Monthly Report of Progress under Deposit linked Dena Jeevan SB Account to
be submitted by Branch to Regional Office
(B) Monthly Report of Progress under Deposit linked Dena Jeevan SB Account to
be submitted by Regional Office to Head Office

14

Letter to customer for promotion of Dena Jeevan SB scheme