2016 City of Steamboat Springs Employee Survey

City of Steamboat Springs
May 2016 Employee Opinion Survey

About The Survey
Mountain States Employers Council, Inc. conducted the City of Steamboat Springs Employee Opinion
Survey in May 2016. All employees were asked to participate in the survey. 139 of 222 eligible employees
completed the survey for a response rate of 63%. The overall mean of the survey is 3.6.
The survey contained:

27 multiple choice items
1 open-ended item
3 demographic items
Understanding Your Data

The multiple-choice items are scored on a 1.00 to 5.00 scale, with 5.00 being the most positive possible
score. Note, the higher the numerical value, the more positive the results regardless of how the question is
worded. The numerical values used in this survey can generally be interpreted as follows:
Very Positive = 3.75 and above
Positive =3.45-3.74
Somewhat Positive - 3.23 - 3.44
Neutral =3.01-3.22
Negative = Less than 3.00
1 IP a yc
Participation by Position/Job Status

Participation by Position/Job StatLts
Staff/NDn-Management
Manager/Supervisor (Does Evaluations)
Director
0 10 20 30 40 50 60 70
90 100
Participation by Tenure
Participation by Tenure
20 years or more
tSyears to less than 20 years
10 years to less than 15 years
Less than 1 year
21 P a s e
Participation by Department
Participation by Department
nity Development
21
nmunity Ser/ices
22
Police
|30
Public Works
12
Genera! Services
17
Fire
12
Finance
City Manager -
<b
10
20
30
40
3IPage
Results by Dimension
Overall mean ratings for each dimension are provided.
Results by Dimension
Compensation
Leadership
CommunicatiDn
Training and Development
Climate
Working Conditions
Satisfaction
Benefits
Supervision
Work/Life Balance
41 P a ye
Results by Dimension - Position/Job Status

Overall mean ratings for each dimension sorted by Position/Job Status.
Dimension Mean Comparison: Position/Job Status
Director
Ma rtager/Su pervisor
Staff/Norir M anagenient
Working Conditions
Work/Life Balance
Supervision
Satisfaction
Leadership
Compensation
Communication
Climate
Benefits
51 P a s. e
Results by Dimension - Tenure

Overall mean ratings for each dimension sorted by Tenure.
Dimension Mean Comparison: Tenure
Less than 1 year

1 year to \ess than 3 years
10 years to less than 15
Working Conditions
years
15 years to less than 20

years
20 years or nwre
Work/Lile Balance
Supervision
Satisfaction
Leadership
Compensation
CommLtnication
Climate
Benafits
6!Pase
Results by Dimension - Department

Overall mean ratings for each dimension sorted by Department.
Dimension Mean Comparison: Department
City Manager
Finance
Fire
k41
General Sep/ioes
Public Works
Police
Parks & Con-unniunity Sep.rice3
Working Conditions
Planning & Communit/ Development
(5
ll:^
Work/Life Balance-
L27
Training and Development-
^,&3
4.n
4.4!
Supervision
"4.22
.4.39
Satisfaction
"4.04
il'5
Leadership
i^
Compensation
L3^_
Communicalion
^.25
Climate
13.92
Benefits
4.03
4.06
7IPa?e
Least Favorable Item Ratings

Below are the bottom ten items in terms of lowest mean employee ratings.
Least Favorable Items
City Councii provries the strategic directron

that keeps this organizatkin strong.
I am pad fairly compared to others doing

similarworfc in <l>other<<fl> organizatmns.
I am paid falrt/ coinpared to others doing

smtbrwork in <l>this</l> organizatffin.
The interests of employees are considered when changes are

Tirade in the organization (e.g., new paIicEsand pmoedures).
I have a good understanding of how my pay is determined
The ftaw of wo^k in rry department or

divisian is properiy planned arorganized.
Thisarganizatmn encouragesapen communrcatkm
Management Team encourages new
ideas or suggestrons from empkiyees.
The working environment here

encouragesopen, candycammunkstkin.
Management Team keeps ma informed

about important issues that affect me.
Pasc
Most Favorable Item Ratings

Below are the top ten items in terms of highest mean employee ratings.
Most Favorable Items
The walking environment here encourages doing your^ib well
Oiganizatmn benefrts are administered fair}/.
Organization benefits a re adequate to meet .my needs.
am oomfartable mafcing oomplaints or

crittcisms to my immediate supervi5Dr.
have the equipment 1 need to da m/pb well.
The opportunity to do things ttiat make adrfference.
^yoveTaIljDb.
havea good understanding ofthe benefits forwhtch lam eligible.
My immadiate supervisortreats emphyees fairty.
I am satisfied with my current work schedula,
91 Pa y e
Survey Item Comparison to MSEC Norms

In this report, survey Items are displayed within their respective dimensions compared to MSEC normative results,
where available.
Dimfension Comparison to MSEC Norms

M SEC Norms
Working Conditions
Work/Life Balance
Supervision
Satisfaction
Leadership
Compensation
Communication
Climate
Benefits
1 I Pa s e
Benefits Items
Benefits Compared to MSEC Norms

M SEC Norms
t have a good understanding of the
benefits for which I amefajible.
Organization benefits are

adequate to meet rrr/ needs.
Orgsnizatran benefits are administered fairly.
Climate Items
Climate Compared to MSEC Norms
City of StesmbDat Springs
M SEC Norms
encourages doing yourjah well.

encouragesopen, candyoammunicattDn,
21 P a ge
Communication Items
Commtimcation Compared to MSEC Norms
Cifr/ of Steamboat Springs
M SEC Norms
Th t5 organization encourages
open oammunreatron.
The arganizatmn asa whole keeps me informed

aboutthe things I need to
know about walking here.
1 trust the informatiDn j

TecfiTireffom th is organization.
Compensation Items
Compensation Comparedf to MSEC Nornis

MSEC Norms
I am pakl fairfy compared to others doing
simitarwarkin t;l>ather</l>arganizatKins.
I am paid fairiy compared to others doing

similar woifc in <l>thiE</l>t]rganizatron.
[have a good understanding

at how my pay is deteimined.
SIP a ^ e
Leadership Items
Leadership Compared to MSEC Hom\s
City of Steamboat Spring's
M SEC Norms
The interests of emptayees are
considered when changes are
made in the organizatiDn (e.g..
new paliciss and procedures).
Mlanagemsnt Team keeps me infarmEd

about important issues that affect me.
Management Teamenoauiages new

ideas orsuggestmns from emplnyees.
Satisfaction Items
Satisfaction Compared to MSEC Norms

MSEC Norms
My overall job.
The opportunity to do things

that make a difference.
Having theopportunrtiesto USE all
my skills and ahiirties in mypb.
The reoagnrtron forthe work I do.
41 P a ye
Supervision Items
Supervision Compared to MSEC Norms
Cih/ of Steamboat Springs
MSEC Norms
M/ immediate supervisor sets clear
expectattsnsformy performance.
I am comfortable making ooinplaintsor

crrtreisms to my immediate supenfisor.
W/ immediate supenfisor treats emplayees fairty,
12345
Training and Development Items

Training and Development Compared to MSEC Nomis

MSEC Norms
receive the training I need to do my job well.
12345
Work/Life Balance Items

Work/Life Balance Compared to MSEC Nomts
Cib/ of Steamboat Springs
MSEC Norms
I am satisfied v/ith my currentwork schedule.
12345
51 P a ii e
Working Conditions Items

Working Conditions Compared to MSEC Norms
M SEC Nornis
I recede ihs technHal support I need (regarding
computers and equipment) to do my jab well.
have the equip mant I need to do mypb \ve\\.
The flsw of \wfk in my department or

drvlskin 15 proper}/ planned ororganized.
6IPaye
Historical Survey Comparisons

In this report, survey items are displayed within their respective dimensions compared to the 20 15 and 201 4 City of
Steamboat Springs survey.
Historical Dimension Coniparison
2016
2015
2014
Working Conditions
Work/Life Balance
Supervision
Satisfaction
Leadership
Compensation
Communication
Climate
Benefits
1 I Pa s e
Benefits Items
Historical Item Comparison - Benefits
201 G
2015
2014
I have a good understanding of the
benefits farwhich I am eligible.
Organizatmnhenefrts are adequate to meet my needs.
Grganization henefrts are administered faiity.
Climate Items
Historical Item Comparison - Climate
2016
2015
2014
The walking environment here
encourages doing yourjob \va}\.

encourages open, candkfcammunrcatran.
2IPa^c
Communication Items
HistoricBl Item Comparison- Communication
3.45
2016
2015
2014
Thisorganizatmn encourages open oommuniDatisn
The organizatkm asa whole keeps me informed

about the things [need to know about working here,
trusithe infoimatian I recer.re from this organizatKin,
Compensation Items
Historical Item Comparison - Compensation
2016
2015
2014
I am pakl fairty compared to others doing
simiiarworfc in <[>ather</l> organizatians.
I am paid fairly compared to others doing

similarwork in <]>thi5</l> organizatiDn.
[ have a goad understanding of how my payisdeteimmed.
3 I P a^c
Leadership Items
Historical Item Comparison- Leadership
2016
2015
2014
Cfly Council provtdes the stiategk; directian
that iceeps this organization strong.
The interests of empbyees are considered when changes are

made in the organization (e.g., new pofcissand pmoedures).
ManageTnent Team keeps me informed

about important issues thatsffect me.
ManagementTeamencourages new
ideas orsuggestkms from empbyees.
Satisfaction Items
Historical Item Comparison - Satisfaction
2016
2015
2014
My overs lipb.
The opportunity to da things that make a dH-ferenoe.
Having theappartunitiesto use all

my skiib and abilrtiEs in iriy Job.
The reoognition forthe '*wrk i do.
41 P a ^ c
Supervision Items
Historical Item Comparison -Supen/ision
2016
2015
2014
My ifnnnediate supewisorsets clear
expectatisns for my performance.
I am comfortable making complaints or

criticisms to my immediate supenrisor.
f*^/ iminedBte supenrisortreats efnptoyess fairty.

Historical Item CompBrison; - TfBining and De'/elopnTfent
2016
2015
2014
receive the training I need to do my job well.
2345

Historical Item Comparison -Work/Ufe Balance
2016
2015
2014
am satisfied with my current work schedule.
2345
51 P a ye

Historical Item Comparison- Working Conditions
2016
2015
2014
I recawe the techntcal support I need (regarding
computers and equipment) to do mypb well.
have the equipment I need to da mypb we\\.
The flaw of \wfk in mydepartffisntor

dr/ismn is proparty planned ororgBnized.
61 P -d El e

May 2016
Overall Report
Dimension Results by: All Responses
Overall Item Frequency
'This report lists each survey item within its respective dimension. Response frequency/ mean and standard deviation are
reported for each item. All responses are included in this report.
Leadership Items
Response | Response
Percent I Total
1. Management Team encourages new ideas or suggestions from employees.

Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
NA Does Not Apply to Me
Total Responses
Mean: 3.4559
Standard Deviation: 0.9953
2, Management Team keeps me informed about important issues that affect me,
Strongly Disagree
Disagree
I Agree
i Strongly Agree
I Mean: 3.4855
[Standard Deviation: 1.0269
3. The interests of employees are considered when changes are made in the organization (e.g,, new
policies and procedures).
Response[Response
Percent I Total
I Strongly Disagree
Disagree
I Agree
T~
0%
Total Responses
137
Mean; 3.2555
1 I P a ge
Response Response
Total
Percent
4. City Council provides the strategic direction that keeps this organization strong.
14%
19
Disagree
50%
69
29%
41
7%
10
0%
0%
I Strongly Disagree
Agree
I Strongly Agree
Total Responses
139
Mean: 2.3022
21 P a gc
Climate Items
Response Response
Total
Percent
5, The working environment here encourages open, candid communication,
Strongly Disagree |B
Disagree
I Agree
Strongly Agree
4%
16%
22
18%
25
50%
68
12%
16
0%
137
Total Responses
Mean; 3.4818
Response Response
Total
Percent
6. The working environment here encourages doing your job well.
1% I 1
I Strongly Disagree
9% F"~^
Disagree
F 21% F 29
50% I 69
Agree
I Strongly Agree

Total Responses
19%
26
0%
137
Mean: 3.781
3 | P a ge
Compensation Items
Response Response
Total
Percent
7. I have a good understanding of how my pay is determined.

Strongly Disagree
Disagree
9%
12
19%
27
17%
23
Agree
45%
62
Strongly Agree
11%
15
0%

Total Responses
139
Mean: 3.295
Response
8. I am paid fairly compared to others doing similar work in this organization.

Strongly Disagree
Disagree
Agree
Strongly Agree
Total Responses
138
Total Responses
138
Mean; 3.2
9. I am paid fairly compared to others doing similar work in other organizations,
Strongly Disagree
Disagree
Agree
Strongly Agree
0%
Mean: 2.8043
4 | P a gc
Benefits Items
Response Response
Total
Percent
10, Organization benefits are administered fairly.
1%
Strongly Disagree i|
Disagree
Agree
Strongly Agree
Total Responses
Mean: 3.7956
11. Organization benefits are adequate to meet my needs.
Response(Response
Percent I Total
Strongly Disagree
Disagree
I Agree
I Strongly Agree
\~
Mean: 3.8129
12. I have a good understanding of the benefits for which I am eligible.
I Strongly Disagree ||
Disagree
i Agree
I Strongly Agree
Mean: 4.0288
5 |P a ge
Supervision Items
Response Response
Total
Percent
13, My immediate supervisor treats employees fairly.

Strongly Disagree
1%
Disagree
6%
11%
15
Agree
45%
62
Strongly Agree
37%
52
0%
NA Does Not Apply to Me ||

Total Responses
139
Mean: 4.1079
Response j Response
Percent I Total
14,1 am comfortable making complaints or criticisms to my immediate supervisor.

Strongly Disagree U
3%
Disagree
12%
16
12%
16
I Agree
46%
64
'Strongly Agree
28%
38
0% [

Total Responses
138
Mean: 3.8406
15. My immediate supervisor sets clear expectations for my performance.
Response
Total
Strongly Disagree
Disagree
! Agree
I Strongly Agree
Mean; 3.7591
Standard Deviation: 0,9965
6 I P age

Response Response
Total
Percent
16. I receive the training I need to do my job well.

Strongly Disagree
Disagree
3%
13%
18
21%
29
Agree
47%
65
Strongly Agree
16%
22
0%

Total Responses
138
Mean: 3.6014
7|Page

Response Response
Total
Percent
17, The flow of work in my department or division is properly planned or organized.
^4%
I Strongly Disagree
15%
Disagree
21
34

Agree
I Strongly Agree
Total Responses
138
Mean: 3.4493
18. I have the equipment I need to do my job well.
Strongly Disagree ||
Disagree
I Agree
I Strongly Agree
I Mean: 3.9137
I Standard Deviation: 0.8029
19. I receive the technical support I need (regarding computers and equipment) to do my job well.
'Strongly Disagree
Disagree
I Agree
Strongly Agree
Total Responses
Response Response
Total
Percent
2%
14%
19
9%
13
54%
74
20%
28
1%
138
Mean: 3.7664
8|Pagc

Response Response
Total
Percent
20, I am satisfied with my current work schedule.

Strongly Disagree
1%
Disagree
4%
9%
12
Agree
38%
53
Strongly Agree
48%
67
0%

Total Responses
139
Mean: 4.2806
9|Page
Communication Items
Response Response
Total
Percent
21.1 trust the information I receive from this organization.
4%
Disagree
11%
15
25%
34
Agree
I Strongly Disagree
51%
71
I Strongly Agree
9%
13
[NA Does Not Apply to Me [T
0%
Total Responses
F 138
Mean: 3.5217
Standard Deviation; 0.9376
22, The organization as a whole keeps me informed about the things I need to know about working
here,
Strongly Disagree
Disagree
I Agree
1 Strongly Agree
Mean: 3.4745
23. This organization encourages open communication.
Response Response
Total
Percent
Mean: 3.4526
10|Page
Satisfaction Items
Response Response
Total
Percent
24. The recognition for the work I do,

Very Dissatisfied
Dissatisfied
4%
10%
14
28%
38
[Satisfied
47%
G5
I Very Satisfied
12%
16
0%
Not Satisfied /Dissatisfied

Total Responses
138
Mean: 3.529
25. Having the opportunities to use all my skills and abilities in my job.
I Very Dissatisfied
Response|Response
Percent I Total
1%
Dissatisfied
11%
15
15%
21
I Satisfied
58%
80
I Very Satisfied
15%
0%
r;2i_
T~^
Total Responses | 138

Mean: 3.7609
26. The opportunity to do things that make a difference.
Response Response
Very Dissatisfied
Dissatisfied
[Satisfied
Very Satisfied
Mean: 3.9275
11 |Page
27. My overall job.
I Very Dissatisfied
Dissatisfied

I Satisfied
[Very Satisfied
r~ ~
Total Responses
Mean: 3.9854
12 I Page
May 2016
Position/Job Status Report
Dimension Results by Position/Job Status: Manager/Supervisor
Dimension Comparison: Manager/Supep/isorv. All Other Positions/Job Status"
Manaser/SLEper/isor
All Otter PositioriB/Jdb Status'
Working Conditions
Work/Life Balance
Supervision
Satisfaction
Leadership
Compensation
Communication
Climate
Benefits
1 [P a ge
Item Frequency by Position/Job Status

This report lists each survey item within its respective dimension. Response frequency, mean and standard deviation are
reported for each item. Manager/Supervisor is compared to All Other Positions/Job Statuses.
Leadership Items
Response
Total
4%
12%
11
26%
11
31%
29
40%
17
40%
37
12%
13%
12
0%
Response
Total
Strongly
Disagree
2%
Disagree
17%
Neither Agree
nor Disagree
Strongly
Agree
NA Does Not
All Other Positions/Job
Response
Percent
Response
Percent
Manager/Supervjsor
Status'
2%
Apply to Me
Total Responses
42
Total Responses
93
Mean: 3.4516
Mean; 3.439
2. Management Team keeps me informed about important issues that affect me.
Manager/Supervisor
Response Response All Other Positions/Job

Status'
Total
Percent
Strongly
Disagree
7%
Disagree
Response Response
Total
Percent
5%
12%
12%
11
Neither Agree
nor Disagree
14%
26%
24
Agree
52%
48%
45
Strongly
Agree
14%
10%
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 3.5476
42
22
Total Responses
94
Mean: 3.4468
21 Pa ge
3, The interests of employees are considered when changes are made in the organization (e.g., new policies and procedures).
Response
Percent
Response
Total
Strongly
Disagree
2%
Disagree
29%
Neither Agree
nor Disagree
Ail Other Positions/Job

Status'
Response
Percent
Response
Total
4%
12
22%
20
17%
24%
22
Agree
43%
18
44%
41
Strongly
Agree
10%
6%
0%
0%
Manager/Supervisor
NA Does Not
Apply to Me
Total Responses
42
Total Responses
Mean; 3.2857
93
Mean: 3.2688
Manager/Supervisor

Status'
Total
Percent
Response
Percent
Response
Total
13%
12
47%
44
Strongly
Disagree
16%
Disagree
53%
Neither Agree
nor Disagree
21%
34%
32
Agree
9%
6%
Strongly
Agree
0%
0%
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 2.2326
43
23
Total Responses
94
Mean; 2.3404
3 IP a ge
Climate Items
5. The working environment here encourages open, candid communication.
Manager/Supervisor
Strongly
Disagree

Status'
Total
Percent
5%
Response
Percent
Response
Total
4%
15%
14
Disagree
17%
Neither Agree
nor Disagree
20%
18%
17
Agree
44%
IS
52%
49
Strongly
Agree
15%
11%
10
0%
0%
NA Does Not
Apply to Me
Total Responses
41
Total Responses
Mean: 3.4634
94
Mean: 3.5
6. The working environment here encourages doing your job well,

Manager/Supervisor

Status'
Total
Percent
Response
Percent
Response
Total
Strongly
Disagree
0%
1%
Disagree
12%
6%
Neither Agree
nor Disagree
26%
11
19%
18
Agree
48%
20
52%
48
14%
22%
20
0%
0%
Strongly
Agree
NA Does Not
Apply to Me
Total Responses
Mean: 3.6429
42
Total Responses
93
Mean: 3.8602
41 P a gc
Compensation Items
7. I have a good understanding of how my pay is determined,
Manager/Supervisor
Response
Percent
Response All Other Positions/Job

Status'
Total
Response
Percent
Response
Total
Strongly
Disagree
5%
10%
Disagree
21%
19%
18
Neither Agree
nor Disagree
7%
21%
20
Agree
53%
23
40%
38
Strongly
Agree
14%
10%
NA Does Not
0%
0%
Apply to Me
Total Responses
43
Total Responses
Mean: 3.5116
94
Mean: 3.2128

Manager/Supervisor
Response
Percent

Status'
Total
Response
Percent
Response
Total
Strongly
Disagree
10%
7%
Disagree
17%
17%
16
Neither Agree
nor Disagree
17%
29%
27
Agree
45%
19
39%
37
Strongly
Agree
10%
5%
2%
2%
NA Does Not
Apply to Me
Total Responses
42
Total Responses
94
Mean: 3.1848
Mean: 3.2927
9. I am paid fairly compared to others doing similar work in other organizations.

Manager/Supervisor
Response
Percent
Response All Other Positions/job

Status'
Total
Response
Percent
Response
Total
Strongly
Disagree
17%
14%
13
Disagree
19%
29%
27
Neither Agree
nor Disagree
24%
10
28%
26
Agree
38%
16
26%
24
Strongly
Agree
2%
4%
NA Does Not
0%
0%
Apply to Me
Total Responses
Mean; 2.9048
42
Total Responses
94
Mean: 2.7766
5fPage
Benefits Items
Manager/Supervisor
Response
Percent
Response
Total
Response
Percent
Status'
Response
Total
Strongly
Disagree
0%
1%
Disagree
10%
5%
Neither Agree
nor Disagree
33%
14
15%
14
Agree
48%
20
59%
55
Strongly
Agree
10%
19%
18
0%
0%
NA Does Not
Apply to Me
Total Responses
42
93
Total Responses
Mean: 3.573L4
Mean: 3.9032
11, Organization benefits are adequate to meet my needs.

Manager/Supervisor
Response
Percent
Response All Other Position s/Job

Status'
Total
Response
Percent
Strongly
Disagree
2%
0%
Disagree
5%
7%
Response
Total
Neither Agree
nor Disagree
21%
16%
15
Agree
65%
28
60%
56
Strongly
Agree
7%
17%
16
NA Does Not
0%
0%
Apply to Me
Total Responses
43
Total Responses
Mean: 3.6977
94
Mean: 3.8617
12. I have a good understanding of the benefits for which I am eligible,

Manager/Supervisor
Response
Percent
Response
Total

Status'
Response
Percent
Response
Total
Strongly
Disagree
0%
1%
Disagree
5%
3%
Neither Agree
nor Disagree
9%
10%
Agree
63%
27
65%
61
Strongly
Agree
23%
10
21%
20
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 4.0465
43
Total Responses
94
Mean; 4.0213
6 I Pa ge
Supervision Items
13. My immediate supervisor treats employees fairly.
Manager/Supervisor
Response
Percent

Status'
Total
Response Response
Total
Percent
Strongly
Disagree
2%
1%
Disagree
7%
5%
Neither Agree
nor Disagree
7%
13%
12
Agree
42%
18
46%
43
Strongly
Agree
42%
18
35%
33
0%
NA Does Not
0%
Apply to Me
Total Responses
43
94
Total Responses
Mean: 4.1395
Mean: 4.0851
14. I am comfortable making complaints or criticisms to my immediate supervisor.

Manager/Supervisor
Response
Percent
Response
Total

Status'
Response
Percent
Response
Total
Strongly
Disagree
2%
3%
Disagree
10%
13%
12
Neither Agree
nor Disagree
12%
12%
11
Agree
43%
18
48%
45
Strongly
Agree
33%
14
24%
23
0%
NA Does Not
0%
Apply to Me
Total Responses
42
Total Responses
94
Mean: 3.7766
Mean: 3.9524
15. My immediate supervisor sets clear expectations for my performance,
Manager/Supervisor
Response
Percent
Response
Total

Status'
Response
Percent
Response
Total
Strongly
Disagree
2%
Disagree
10%
11%
10
Neither Agree
nor Disagree
24%
10
18%
17
Agree
37%
15
48%
45
Strongly
Agree
27%
11
21%
20
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 3.7561
41
2%
Total Responses
94
Mean; 3.7553
7 IP a ge

Manager/Supervisor
Strongly

Status'
Total
Percent
Response
Percent
Response
Total
2%
5%
Disagree
17%
12%
11
Neither Agree
nor Disagree
19%
22%
21
Agree
43%
18
50%
47
Strongly
Agree
17%
14%
13
0%
0%
Disagree
NA Does Not
Apply to Me
I
Total Responses
Mean: 3.5
42
I
Total Responses
94
Mean: 3.617
Standard Deviation: 0.940:
Page

17. The flow of work in my department or division is properly planned or organized.
Manager/Supervisor
Response
Percent
Response
Total
Response Response
Percent
Total
Status'
Strongly
Disagree
5%
3%
Disagree
21%
13%
12
Neither Agree
nor Disagree
17%
29%
27
Agree
45%
46%
43
Strongly
Agree
12%
10%
0%
0%
NA Does Not
Apply to Me
Total Responses
19
42
94
Total Responses
Mean: 3.381
Mean; 3.4574
18. I have the equipment I need to do my job well,

Manager/Supervisor
Response
Percent
Response
Total
All Other PosJtions/Job

Status'
Response
Percent
Strongly
Disagree
5%
0%
Disagree
9%
4%
Response
Total
Neither Agree
nor Disagree
12%
11%
10
Agree
56%
24
68%
64
Strongly
Agree
19%
17%
16
0%
0%
NA Does Not
Apply to Me
Total Responses
43
Total Responses
94
Mean: 3.9787
Mean: 3.7442
19.1 receive the technical support I need (regarding computers and equipment) to do my job well.
Manager/Supervisor
Response Response
Total
Percent

Status'
Response
Percent
Response
Total
Strongly
Disagree
2%
2%
Disagree
19%
12%
11
Neither Agree
nor Disagree
5%
12%
11
Agree
55%
23
53%
50
Strongly
Agree
19%
20%
19
NA Does Not
0%
Apply to Me
Total Responses
Mean: 3.6905
42
1%
Total Responses
94
Mean: 3.7849
Standard Deviation: 0.97G3
9|Page

20.1 am satisfied with my current work schedule.
Manager/Supervisor
Disagree
Neither Agree
nor Disagree

Status'
Total
Percent
Response Response
Total
Percent
0%
2%
7%
2%
9%
9%
Agree
47%
20
35%
33
Strongly
Agree
37%
16
52%
49
0%
0%
Strongly
Disagree
NA Does Not
Apply to Me
I
Total Responses
Mean: 4.1395
43
I
Total Responses
94
Mean: 4.3298
Standard Deviation: 0.884(
lOIPage
Communication Items
21. I trust the information I receive from this organization.
Response
Percent
Response
Total
10%
1%
Disagree
10%
12%
11
Neither Agree
nor Disagree
17%
28%
26
Agree
57%
49%
46
7%
11%
10
0%
0%
Strongly
Disagree
Strongly
Agree
NA Does Not
Apply to Me
Response
Total

Status'
Response
Percent
Manager/Supervisor
24
42
Total Responses
94
Total Responses
Mean: 3.4286
Mean: 3.5638
22. The organization as a whole keeps me informed about the things I need to know about working here.
Manager/Supervisor
Response
Percent
Response
Total

Status'
Response
Percent
Response
Total
Strongly
Disagree
0%
1%
Disagree
19%
18%
17
Neither Agree
nor Disagree
24%
10
24%
22
Agree
50%
21
46%
43
Strongly
Agree
7%
11%
10
NA Does Not
0%
0%
Apply to Me
42
Total Responses
Total Responses
Mean: 3.4524
93
Mean: 3.4731
Manager/Supervisor
Response
Percent
Response
Total

Status'
Response
Percent
Response
Total
Strongly
Disagree
5%
2%
Disagree
17%
12%
11
Neither Agree
nor Disagree
26%
11
29%
27
Agree
43%
18
48%
45
Strongly
Agree
10%
9%
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 3.3571
42
Total Responses
93
Mean: 3.4946
11 IPage
Satisfaction Items
24, The recognition for the work I do,
Manager/Supervisor
Response
Percent
Very Dissatisfied
Dissatisfied
Not Satisfied

Status'
Total
Response
Percent
5%
3%
17%
7%
Response
Total
19%
31%
29
Satisfied
50%
21
46%
43
Very Satisfied
10%
13%
12
0%
/Dissatisfied
NA Does Not
0%
Apply to Me
42
Total Responses
94
Total Responses
Mean; 3.4286
Mean: 3.5745
Manager/Supervisor
Very Dissatisfied j|
Dissatisfied
Not Satisfied
/Dissatisfied
Response All Other Positians/Job

Status'
Total
Response
Percent
Response
Total
0%
1%
12%
11%
10
19%
14%
13
60%
56
Response
Percent
Satisfied
52%
Very Satisfied
17%
15%
14
0%
0%
NA Does Not
Apply to Me
22
42
Total Responses
94
Total Responses
Mean; 3.7381
Mean: 3.766
26. The opportunity to do things that make a difference,

Manager/Supervisor

Status'
Total
Percent
Response
Percent
Response
Total
2%
2%
Dissatisfied
10%
4%
Not Satisfied
/Dissatisfied
17%
20%
19
Satisfied
31%
13
48%
45
Very Satisfied
40%
17
26%
24
0%
0%
Very Dissatisfied
NA Does Not
Apply to Me
Total Responses
Mean; 3.9762
42
Total Responses
94
Mean: 3.9043
12 I Page
27, My overall job.

Manager/Supervisor
Response
Percent
Response
Total

Status'
Response
Percent
Very
Dissatisfied
0%
0%
Dissatisfied
2%
3%
Response
Total
Not Satisfied
/Dissatisfied
26%
11
12%
11
Satisfied
43%
18
68%
G3
Very Satisfied
29%
12
17%
16
0%
0%
NA Does Not
Apply to Me
Total Responses
[Mean\ 3.9762"
[Standard Deviation: 0.8111
42
Total Responses
93
Mean: 3,9892
13 [Page
May 2016
Dimension Results by Position/Job Status: Director
Dimension Comparison: Directory. All Other Positions/Job Status'
Director
All Other Pcsitions/Job Status
Working Conditions
Work/Life Balance
Supervision
Satisfaction
Leadership
Compensation
Communication
Climate
Benefits
1 I P a ge

This report lists each survey item within its respective dimension. Response frequency, mean and standard deviation are
reported for each item. Director is compared to All Other Positions/Job Statuses.
Leadership Items
1, Management Team encourages new ideas or suggestions from employees,
Director
Response
Percent
Response
Total
All Other Positions/Job Status'
Response
Percent
Response
Total
Strongly
Disagree
0%
4%
Disagree
0%
14%
18
Neither Agree
nor Disagree
0%
31%
40
Agree
43%
40%
51
Strongly Agree
57%
10%
13
0%
1%
NA Does Not
Apply to Me
Total Responses
Total Responses
Mean: 4.5714
128
Mean: 3.3858
Director
Response
Percent
Response
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
6%
Disagree
0%
12%
16
Neither Agree
nor Disagree
0%
23%
30
Agree
71%
48%
62
Strongly Agree
29%
10%
13
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 4.2857
Total Responses
129
Mean: 3.4341
2 IP a ge
3, The interests of employees are considered when changes are made in the organization (e.g., new policies and procedures).
Director
Response
Percent
Response
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
4%
Disagree
0%
25%
32
Neither Agree
nor Disagree
0%
23%
29
Agree
43%
44%
56
Strongly Agree
57%
5%
0%
0%
NA Does Not
Apply to Me
Total Responses
Total Responses
Mean: 4.5714
128
Mean: 3.2031
Director
Response
Percent
Response
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
15%
19
Disagree
71%
48%
62
0%
32%
41
29%
6%
Neither Agree
nor Disagree
Agree
Strongly Agree
NA Does Not
Apply to Me
Total Responses
Mean: 2.5714
0%
0%\
0%
0%
Total Responses
130
Mean: 2.2923
3 I Pa a e
Climate Items
Director
Response
Percent
Response
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
5%
Disagree
0%
16%
21
Neither Agree
nor Disagree
14%
19%
24
Agree
43%
50%
64
Strongly Agree
43%
10%
13
0%
0%
NA Does Not
Apply to Me
Total Responses
Total Responses
128
Mean; 3.4453
Mean; 4.2857
6. The working environment here encourages doing your job well.
Director
Response Response
All Other Posjtions/Job Status'
Total
Percent
Strongly
Disagree
0%
Disagree
0%
Neither Agree
nor Disagree
0%
Agree
57%
Strongly Agree
43%
NA Does Not
0%
Apply to Me
Total Responses
Mean: 4.4286
Total Responses
Mean; 3.7578
4 I Pa ge
Compensation Items
7. I have a good understanding of how my pay is determined.
Director
Response
Percent
Response
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
8%
11
Disagree
0%
21%
27
Neither Agree
nor Disagree
0%
18%
23
Agree
43%
45%
58
Strongly Agree
57%
8%
11
0%
0%
NA Does Not
Apply to Me
Total Responses
Total Responses
Mean; 4.5714
130
Mean; 3.2385

Director
Response Response
Total
Percent
Response Response
Total
Percent
Strongly
Disagree
14%
8%
10
Disagree
0%
18%
23
Neither Agree
nor Disagree
14%
2G%
33
Agree
43%
41%
53
Strongly Agree
29%
5%
0%
2%
NA Does Not
Apply to Me
Total Responses
Total Responses
Mean: 3.7143
129
Mean: 3.1905

Director
Strongly
Disagree
Response
Percent
Response
Total
0%
Response
Percent
Response
16%
20
Total
Disagree
14%
26%
34
Neither Agree
nor Disagree
29%
26%
34
Agree
29%
29%
38
Strongly Agree
29%
2%
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 3.7143
Total Responses
129
Mean: 2.7674
5 I Pa ge
Benefits Items
Director
Response
Percent
Response
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
1%
Disagree
14%
6%
Neither Agree
nor Disagree
0%
22%
28
Agree
14%
58%
74
Strongly Agree
71%
13%
17
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 4.4286
Total Responses
128
Mean: 3.7656

Director
Response Response
All Other Posifcions/Job Status'
Total
Percent
Response
Percent
Response
Total
Strongly
Disagree
0%
1%
Disagree
14%
6%
Neither Agree
nor Disagree
0%
18%
24
Agree
29%
63%
82
Strongly Agree
57%
12%
15
0%
0%
NA Does Not
Apply to Me
Total Responses
Total Responses
130
Mean: 3,7846
Mean: 4.2857
12.1 have a good understanding of the benefits for which I am eligible,
Director
Response Response
Total
Percent
Response Response
Percent
Total
Strongly
Disagree
0%
1%
Disagree
0%
4%
Neither Agree
nor Disagree
0%
10%
13
Agree
29%
66%
86
Strongly Agree
71%
19%
25
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean; 4.7143
Total Responses
130
Mean: 3.9923
6 I Pa ge
Supervision Items
13. My immediate supervisor treats employees fairly.
Director
Response Response
Total
Percent
Response Response
Total
Percent
Strongly
Disagree
0%
2%
Disagree
0%
6%
Neither Agree
nor Disagree
0%
12%
15
Agree
29%
45%
59
Strongly Agree
71%
35%
46
0%
0%
NA Does Not
Apply to Me
Total Responses
Total Responses | 130
Mean: 4.7143
Mean: 4.0692

Director
Strongly
Response Response
Total
Percent
Response Response
Total
Percent
0%
3%
Disagree
0%
12%
16
Neither Agree
nor Disagree
0%
12%
16
Agree
14%
48%
62
Strongly Agree
86%
24%
31
0%
0%
Disagree
NA Does Not
Apply to Me
Total Responses
Total Responses
129
Mean; 3.7752
Mean; 4.8571

Response
Percent
Response
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
2%
Disagree
0%
11%
14
Neither Agree
nor Disagree
0%
21%
27
Agree
29%
45%
58
Strongly Agree
71%
20%
26
0%
0%
Director
NA Does Not
Apply to Me
Total Responses
Mean: 4.7143
Total Responses
128
Mean: 3.7031
71 P a .n e

Director
Response
Percent
Response
All Other Posifcions/Job Status1
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
3%
Disagree
14%
13%
17
0%
22%
29
Agree
43%
48%
62
Strongly Agree
43%
13%
17
0%
0%
Neither Agree
nor Disagree
NA Does Not
Apply to Me
Total Responses
Mean: 4.1429
Total Responses
129
Mean: 3.5504
8 IP a ge

17. The flow of work in my department or division is properly planned or organized,
Director
Response Response
Total
Percent
Response Response
Total
Percent
Strongly
Disagree
0%
4%
Disagree
0%
16%
21
Neither Agree
nor Disagree
14%
26%
33
Agree
57%
45%
58
Strongly Agree
29%
9%
12
0%
0%
NA Does Not
Apply to Me
Total Responses
Total Responses
Mean: 4.1429
129
Mean: 3.3953

Director
Response Response
All Other Posifcions/Job Status'
Total
Percent
Response
Percent
Response
Total
Strongly
Disagree
0%
2%
Disagree
0%
6%
Neither Agree
nor Disagree
14%
11%
14
Agree
43%
65%
85
Strongly Agree
43%
16%
21
0%
0%
NA Does Not
Apply to Me
Total Responses
Total Responses
130
Mean: 3.8846
Mean; 4.2857
19.1 receive the technical support I need (regarding computers and equipment) to do my job well.
Director
Response Response
Total
Percent
Strongly
Disagree
0%
Disagree
Neither Agree
nor Disagree
2%
0%
15%
19
14%
9%
12
52%
67
0%
21%
27
0%
1%
86
Agree
Strongly Agree
NA Does Not
Apply to Me
Total Responses
Mean: 3.8571
Response Response
Total
Percent
%'~~~f
Total Responses
129
Mean: 3.75
9 I Pa ge

20. I am satisfied with my current work schedule.
Director
Response Response
Percent
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
2%
Disagree
0%
4%
Neither Agree
nor Disagree
29%
8%
10
Agree
29%
39%
51
Strongly Agree
43%
48%
62
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 4.1429
Total Responses
130
Mean; 4.2769
10 I Page
Communication Items
Director
Response Response
Total
Percent
Response
Percent
Response
Total
Strongly
Disagree
0%
4%
Disagree
0%
12%
15
Neither Agree
nor Disagree
0%
26%
33
Agree
43%
52%
67
Strongly Agree
57%
7%
0%
0%
NA Does Not
Apply to Me
Total Responses
129
Total Responses
Mean: 4.5714
Mean: 3.4651
22. The organization as a whole keeps me informed about the things I need to know about working here,
Director
Response
Percent
Response
Total
Response
Percent
Response
Total
Strongly
Disagree
0%
1%
Disagree
0%
20%
25
Neither Agree
nor Disagree
0%
25%
32
Agree
43%
48%
61
Strongly Agree
57%
7%
0%
0%
NA Does Not
Apply to Me
Total Responses
Total Responses
128
Mean: 3.4063
Mean: 4.5714
Response
Percent
Response
Total
0%
3%
a%
14%
18
Neither Agree
nor Disagree
14%
29%
37
Agree
43%
47%
60
Strongly Agree
43%
7%
0%
0%
Director
Strongly
Disagree
Disagree
NA Does Not
Apply to Me
Total Responses
Mean: 4.2857
Response
Percent
Response
Total
Total Responses
128
Mean: 3.4063
11 [Page
Satisfaction Items
24. The recognition for the work I do.
Director
Response
Percent

Status'
Total
Response
Percent
Response
Total
Very Dissatisfied
0%
4%
Dissatisfied
0%
11%
14
Not Satisfied
/Dissatisfied
14%
28%
36
Satisfied
71%
46%
59
Very Satisfied
14%
12%
15
0%
0%
NA Does Not
Apply to Me
Total Responses
Total Responses
129
Mean; 3.5039
Mean: 4
Director

Status'
Total
Percent
Response Response
Total
Percent
Very Dissatisfied
0%
1%
Dissatisfied
0%
12%
15
0%
16%
21
Satisfied
57%
57%
74
Very Satisfied
43%
14%
18
0%
0%
Not Satisfied
/Dissatisfied
NA Does Not
Apply to Me
Total Responses
Total Responses
129
Mean: 3.7209
Mean: 4.4286
Standard Deviation; 0,5345
Director

Status'
Total
Percent
Response
Percent
Response
Total
Very Dissatisfied
0%
2%
Dissatisfied
0%
6%
Not Satisfied
/Dissatisfied
14%
19%
25
Satisfied
43%
43%
55
Very Satisfied
43%
29%
38
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 4.2857
Total Responses
129
Mean: 3.907
12 I Page
27. My overall job.

Director
Very Dissatisfied
Dissatisfied
Not Satisfied
/Dissatisfied
Satisfied
Very Satisfied
NA Does Not
Apply to Me
I
Total Responses
Mean: 4.1429
Response
Percent
Response
Total
0%
0%
14%
Response
Percent
Response
Total
0%
3%
16%
21
57%
G0%
77
29%
20%
26
0%
0%
Status'
I
I
I
Total Responses
128
Mean: 3.9766
13 [Page
May 2016
Dimension Results by Position/Job Status: Staff / Non-Management
Dimeirsion Comparisore: Staffi'Non-Management v. All Other Positions^ob Status'
Staff.i'Non-M 3 Fiagenwnt
All Other Positions/Job States'
Working Conditions
Work/Life Balance
Supen/isiDn
Satisfaction
Leadership
Compensation
CommunicatiDn
Climate
Benefits
1 |Page

This report lists each survey item within its respective dimension, Response frequency/ mean and standard deviation are
reported for each item. Staff / Non-Management is compared to All Other Positions/Job Statuses.
Leadership Items
Response
Percent
Response
Total
2%
13%
11
14%
Neither Agree
nor Disagree
34%
29
22%
11
Agree
40%
34
41%
20
Strongly
Agree
9%
18%
NA Does Not
0%
Response
Percent
Response
Total
5%
Disagree
Staff / Non-Managemenfc
Strongly
Disagree
Apply to Me
Total Responses

Status'
2%
86
Total Responses
Mean: 3.3605
49
Mean: 3.6042
Staff/ Non-Management

Status'
Percent
Total
Response Response
Total
Percent
Strongly
Disagree
6%
Disagree
13%
11
10%
Neither Agree
nor Disagree
28%
24
12%
Agree
46%
40
55%
27
Strongly Agree
8%
16%
NA Does Not
0%
Apply to Me
Total Responses
Mean: 3.3793
87
6%
0%
Total Responses
49
Mean: 3.6531
2 IPa ge
3. The interests of employees are considered when changes are made in the organization (e.g., new policies and procedures).
Response
Percent

Status'
Total
Response
Response
Percent
Total
Strongly
Disagree
5%
2%
Disagree
23%
20
24%
Neither Agree
26%
22
14%
44%
38
43%
21
2%
16%
0%
0%
nor Disagree
Agree
Strongly Agree
NA Does Not
Apply to Me
Total Responses
86
Total Responses
Mean: 3.1628
12
49
Mean: 3.4694
Staff / Non-Management

Status'
Total
Percent
Response
Percent
Response
Total
Strongly
Disagree
14%
12
14%
Disagree
45%
39
56%
28
Neither Agree
nor Disagree
37%
32
18%
Agree
5%
12%
Strongly Agree
0%
0%
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 2.3218
87
Total Responses
50
[Mean: 2.28
g Standard Deviation: 0.8SS1
3 IP y He
Climate Items
Response
Neither Agree
nor Disagree
NA Does Not
Apply to Me
Mean: 3.4368
Mean; 3.5833
6. The working environment here encourages doing your job well,


Status'
Percent
Total
Strongly
Disagree
1%
Disagree
7%
Response
Percent
Response
Total
0%
10%
Neither Agree
nor Disagree
21%
18
22%
11
Agree
51%
44
49%
24
Strongly Agree
20%
17
18%
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 3.814
86
Total Responses
49
Mean: 3.7551
4 I P a ge
Compensation Items
7. I have a good understanding of how my pay is determined,

Status'
Percent
Total
Response
Response
Percent
Total
Strongly
Disagree
10%
Disagree
21%
18
18%
Neither Agree
nor Disagree
23%
20
6%
Agree
40%
35
52%
26
6%
20%
10
0%
0%
Strongly Agree
NA Does Not
Apply to Me
Total Responses
87
4%
Total Responses
Mean: 3.1034
50
Mean: 3,66
8, I am paid fairly compared to others doing similar work in this organization.

Strongly

Status'
Percent
Total
7%
Disagree
Response Response
Total
Percent
10%
Disagree
18%
16
14%
Neither Agree
nor Disagree
30%
26
16%
Agree
39%
34
45%
22
6
Strongly Agree
3%
12%
NA Does Not
2%
2%
Apply to Me
Total Responses
87
Total Responses
Mean: 3.1412
49
Mean: 3.3542

Response
Percent
Response
Total
15%
Disagree

Status'
Response
Percent
Response
Total
13
14%
30%
26
18%
Neither Agree
nor Disagree
28%
24
24%
12
Agree
25%
22
37%
18
3
Strongly
Disagree
Strongly
Agree
2%
6%
NA Does Not
0%
0%
Apply to Me
Total Responses
Mean: 2.7011
Standard Deviation: 1.079G
87
Total Responses
49
Mean: 3.0204
5 I Pa g e
Benefits Items
10. Organization benefits are administered fairly,
Response
Percent

Status'
Total
Response
Percent
Response
Total
Strongly
Disagree
1%
0%
Disagree
5%
10%
Neither Agree
nor Disagree
16%
14
29%
14
Agree
63%
54
43%
21
Strongly Agree
15%
13
18%
0%
0%
NA Does Not
Apply to Me
Total Responses
86
Total Responses
Mean; 3.8605
49
Mean: 3.6939

Staff/ Non-Managemenfc
Response Response AH Other Positions/Job

Status'
Total
Percent
Response Response
Total
Percent
Strongly
Disagree
0%
2%
Disagree
7%
6%
Neither Agree
nor Disagree
17%
15
18%
Agree
62%
54
60%
Strongly Agree
14%
12
14%
NA Does Not
0%
Apply to Me
Total Responses
30
0%
87
Total Responses
Mean: 3.8276
50
Mean: 3.78
12. I have a good understanding of the benefits for which I am eligible,

Response
Percent

Status'
Total
Response
Percent
Response
Total
Strongly
Disagree
1%
Disagree
3%
4%
Neither Agree
nor Disagree
10%
8%
Agree
68%
59
58%
29
Strongly Agree
17%
15
30%
15
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 3.9655
87
0%
Total Responses
50
Mean: 4.14
61 P a ge
Supervision Xtems
13. My immediate supervisor treats employees fairly,

Status'
Total
Percent
Response
Percent
Response
Total
Strongly
Disagree
1%
2%
Disagree
6%
6%
Neither Agree
nor Disagree
14%
12
6%
Agree
47%
41
40%
20
Strongly Agree
32%
28
46%
23
0%
0%
NA Does Not
Apply to Me
Total Responses
87
Total Responses
Mean: 4.0345
50
Mean: 4.22

Response
Percent

Status'
Total
Response
Percent
Response
Total
Strongly
Disagree
3%
Disagree
14%
12
8%
Neither Agree
nor Disagree
13%
11
10%
Agree
51%
44
39%
19
Strongly Agree
20%
17
41%
20
0%
NA Does Not
2%
0%
Apply to Me
Total Responses
87
Total Responses
49
Mean: 4.0816
Mean: 3.6897
Response
Percent
Strongly
Disagree
2%
Disagree
11%
Neither Agree
nor Disagree
20%
Agree
49%
Strongly
Agree
17%
NA Does Not
Response
Response
0%
Apply to Me
Total Responses
Mean: 3.6782
87
Mean: 3.8958
7 I Pa ge

16. I receive the training I need to do my job well,
Response
Percent

Status'
Total
Response
Percent
Response
Total
4%
Strongly
Disagree
2%
Disagree
11%
10
16%
Neither Agree
nor Disagree
24%
21
16%
Agree
51%
44
43%
21
Strongly Agree | ^B
11%
10
20%
10
0%
0%
NA Does Not
Apply to Me
I
Total Responses
Mean: 3.5747
87
I
Total Responses
49
Mean: 3.5918
8 IP a ge

17, The flow of work in my department or division is properly planned or organized.

Status'
Total
Percent
Response
Percent
Response
Total
4%
Strongly
Disagree
3%
Disagree
14%
12
18%
Neither Agree
nor Disagree
30%
26
16%
Agree
45%
39
47%
23
8%
14%
0%
0%
Strongly Agree
NA Does Not
Apply to Me
87
Total Responses
Total Responses
49
Mean: 3.4898
Mean: 3.4023
Response Response All Other Posit Jo ns/Job

Status'
Total
Percent
Response Response
Total
Percent
Strongly
Disagree
0%
4%
Disagree
5%
8%
Neither Agree
nor Disagree
10%
12%
Agree
70%
61
54%
27
15%
13
22% [
11
0%
Strongly Agree
NA Does Not
0%
Apply to Me
Total Responses
87
Total Responses
50
Mean: 3.82
Mean: 3.954
19. I receive the technical support I need (regarding computers and equipment) to do my job well,

Status'
Total
Percent
Response
Percent
Response
Total
Strongly
Disagree
2%
2%
Disagree
13%
11
16%
11%
10
6%
Agree
51%
44
59%
29
Strongly Agree
22%
19
16%
1%
0%
Neither Agree
nor Disagree
NA Does Not
Apply to Me
Total Responses
Mean: 3.7791
87
Total Responses
49
Mean: 3.7143
Standard Deviation: 1
9|PaHe
Work/Life Balance Xtems

20,1 am satisfied with my current work schedule.

Status'
Percent
Total
Response
Percent
Response
Total
Strongly
Disagree
2%
0%
Disagree
2%
6%
Neither Agree
nor Disagree
7%
12%
Agree
36%
31
44%
22
Strongly Agree
53%
46
38%
19
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean; 4.3448
87
Total Responses
50
Mean: 4.14
10|Page
Communication Items
Response
Percent

Status'
Total
Response
Percent
Response
Total
Strongly
Disagree
1%
8%
Disagree
13%
11
8%
Neither Agree
nor Disagree
30%
26
14%
Agree
49%
43
55%
27
Strongly Agree
7%
14%
NA Does Not
0%
0%
Apply to Me
Total Responses
87
Total Responses
Mean: 3.4828
49
Mean: 3.5918
22, The organization as a whole keeps me informed about the things I need to know about working here.
Response
Percent

Status'
Total
Response
Percent
Response
Total
Strongly
Disagree
1%
0%
Disagree
20%
17
16%
Neither Agree
nor Disagree
26%
22
20%
10
Agree
47%
40
49%
24
7%
14%
0%
0%
Strongly Agree
NA Does Not
Apply to Me
Total Responses
86
Total Responses
49
Mean: 3.6122
Mean: 3.3837
23, This organization encourages open communication.
Response
Percent

Status"
Total
Response
Percent
Response
Total
Strongly
Disagree
2%
Disagree
13%
11
14%
Neither Agree
nor Disagree
30%
26
24%
12
Agree
49%
42
43%
21
6%
14%
0%
0%
Strongly Agree
NA Does Not
Apply to Me
Total Responses
Mean: 3.4302
86
4%
Total Responses
49
Mean: 3.4898
11 I Pa ge
Satisfaction Items
24, The recognition for the work I do.
Staff/ Non-Managemenfc

Status'
Percent
Total
Percent
Response
Total
4%
Response
3%
8%
14%
Not Satisfied
/Dissatisfied
32%
28
18%
Satisfied
44%
38
53%
26
Very Satisfied
13%
11
10%
0%
0%
Very Dissatisfied
Dissatisfied
NA Does Not
Apply to Me
I
Total Responses
87
Total Responses
Mean: 3.5402
49
Mean: 3.5102
25. Having the opportunities to use all my skills and abilities in my job,

Status'
Total
Percent
Response
Percent
Response
Total
1%
0%
Dissatisfied
11%
10
10%
Not Satisfied
/Dissatisfied
15%
13
16%
Satisfied
60%
52
53%
26
Very Satisfied
13%
11
20%
10
0%
0%
Very Dissatisfied
NA Does Not
Apply to Me
Total Responses
87
Total Responses
Mean: 3.7126
49
Mean: 3.8367

Response Response All Other Posifcions/Job

Status'
Percent
Total
Response
Percent
Very Dissatisfied
2%
2%
Dissatisfied
5%
8%
Response
Total
Not Satisfied
/Dissatisfied
21%
18
16%
Satisfied
48%
42
33%
16
Very Satisfied
24%
21
41%
20
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 3.8736
87
Total Responses
49
Mean; 4.0204
12 I Page
27. My overall job.

Response
Percent
Response
Very Dissatisfied
0%
Dissatisfied

Status'
Response
Percent
Response
Total
0%
3%
2%
Not Satisfied
/Dissatisfied
12%
10
24%
12
Satisfied
69%
59
45%
22
Very Satisfied
16%
14
29%
14
0%
0%
NA Does Not
Apply to Me
Total Responses
Mean: 3.9767
86
Total
Total Responses
49
Mean; 4
13 [Page

2016 City of Steamboat Springs Employee Survey

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2016 City of Steamboat Springs Employee Survey

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City of Steamboat Springs

May 2016 Employee Opinion Survey

The survey contained:

Understanding Your Data

Negative = Less than 3.00

Participation by Position/Job Status

Manager/Supervisor (Does Evaluations)

tSyears to less than 20 years

10 years to less than 15 years

5 years to less than 10 years

3 years to less than 5 years

1 years to less than 3 years

Less than 1 year

Training and Development

Results by Dimension - Position/Job Status

Dimension Mean Comparison: Position/Job Status

Training and Development

Results by Dimension - Tenure

Less than 1 year

15 years to less than 20

Training and Development

Results by Dimension - Department

Planning & Communit/ Development

Training and Development-

Least Favorable Item Ratings

Least Favorable Items

City Councii provries the strategic directron

I am pad fairly compared to others doing

I am paid falrt/ coinpared to others doing

The interests of employees are considered when changes are

I have a good understanding of how my pay is determined

The ftaw of wo^k in rry department or

Thisarganizatmn encouragesapen communrcatkm

Management Team encourages new

ideas or suggestrons from empkiyees.

The working environment here

Management Team keeps ma informed

Most Favorable Item Ratings

Most Favorable Items

The walking environment here encourages doing your^ib well

Oiganizatmn benefrts are administered fair}/.

Organization benefits a re adequate to meet .my needs.

am oomfartable mafcing oomplaints or

have the equipment 1 need to da m/pb well.

The opportunity to do things ttiat make adrfference.

havea good understanding ofthe benefits forwhtch lam eligible.

My immadiate supervisortreats emphyees fairty.

I am satisfied with my current work schedula,

Survey Item Comparison to MSEC Norms

Dimfension Comparison to MSEC Norms

City of Steamboat Springs

Training and Development

City of Steamboat Springs

Organization benefits are

Orgsnizatran benefits are administered fairly.

The working environment here

The arganizatmn asa whole keeps me informed

1 trust the informatiDn j

City of Steamboat Springs

I am paid fairiy compared to others doing

[have a good understanding

Mlanagemsnt Team keeps me infarmEd

Management Teamenoauiages new