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PREFACE
Contents
Course Introduction
Course Purpose....................................................................................................... 1
Course Objectives .................................................................................................. 1
Course Agenda ....................................................................................................... 2
Part 1: Benefits Tracking
Module 1 Introduction................................................................................................1-1
Topics..................................................................................................................1-1
Logging On.................................................................................................................1-2
Overview .............................................................................................................1-2
Activity: Logging On ..........................................................................................1-2
Overview of Benefits Tracking ..................................................................................1-3
What Is Benefits Tracking?.................................................................................1-3
Implementation Tasks ................................................................................................1-4
Benefits Tracking Implementation Checklist......................................................1-4
Activity: Setting Up Benefits Tracking...............................................................1-5
Viewing Online Help for Benefits Tracking Job Aid..........................................1-8
Key Points ...........................................................................................................1-9
Module 1 Summary ..................................................................................................1-10
Knowledge Check .............................................................................................1-10
Module 2: Creating Benefit Plans
Module 2 Introduction................................................................................................2-1
Topics..................................................................................................................2-1
Overview Benefit Plans and Types .........................................................................2-2
What Is a Benefit Plan?.......................................................................................2-2
Benefit Plan Types ..............................................................................................2-2
What Is a Benefit Provider? ................................................................................2-3
Setting Up Your Benefit Plan.....................................................................................2-4
What Is the Benefit Tracking Wizard?................................................................2-4
Ativity: Viewing a Benefit Plan Job Aid.............................................................2-4
Activity: Creating a Benefit Plan ........................................................................2-5
Setting Up a Retirement Plan Job Aid...............................................................2-10
Activity: Setting Up a Life Insurance Plan as a Company- Paid Benefit..........2-12
Fields Used in Benefit Plans .............................................................................2-14
Creating Your Own Benefit Plans.....................................................................2-17
2010 ADP, Inc.
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PREFACE
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PREFACE
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PREFACE
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PREFACE
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PREFACE
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Course Introduction
Course Purpose
This course prepares you to use benefits tracking to manage and report on benefit plans and
enrollments, as well as to maintain and report on Government Compliance and other human
resource information.
Course Objectives
Upon completing this course, you will be prepared to:
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Course Agenda
Part
Modules
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Part 1 Introduction
In This Part:
Module 1: Getting Started with Benefits Tracking
Module 2: Creating Benefit Plans
Module 3: Enrolling Employees and Dependents and Assigning Beneficiaries
Module 4: Workshop
Module 1 Introduction
Topics
This module includes the following topics:
Logging On
Overview of Benefits Tracking
Implementation Tasks
Summary
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Logging On
Overview
To log on, you will need the following:
Digital certificate
User ID
Password
Activity: Logging On
Instructions
Step
Action
Click My ADP.
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Examples
Benefits Tracking streamlines the benefits administration process by enabling you to manage
benefits and the enrollment process. With Benefits Tracking, you can:
Define and manage benefit providers
Define and manage benefit plan information, including
Coverage levels
Benefit costs and premiums
Plan start dates and end dates
Enroll employees in benefit plans
Manage dependent and beneficiary information
Manage dependent and beneficiary enrollment information
Manage benefit plan payroll deductions
Generate audit reports
Use your reporting tool to create ad hoc reports
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Implementation Tasks
Benefits Tracking Implementation Checklist
Overview
Before you can use Benefits Tracking, you must perform several setup tasks. Although
Benefits Tracking has already been activated, you should be familiar with the four stages
required to set up Benefits Tracking.
Description
These stages are required in setting up Benefits Tracking:
Stage
Description
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Action
Click Setup.
Notice that both Human Resource Expert and Benefits Tracking have been selected.
Click Save.
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Action
Click Setup.
In the User Profile Name column, click the H/R Administrator link.
Under SSN Display, make sure that Masked Display (XXX-XX-7689) is selected for the user
interface and reports.
Click Done.
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Action
Click Setup.
Select Benefits.
Important Information
The following table lists validation tables used in Benefits Tracking:
Core Feature
Validation Table
Benefits
Benefit Providers
Health and Welfare Type
Insurance Category
COBRA
COBRA Cost
COBRA Qualifying Event
COBRA Contacts
Personal
Relationship
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Action
From any page in the application, click the Help icon (question mark).
Result: Page Help displays.
The Contents tab displays a Table of Contents for the Help System.
Select a topic.
Action
From any page in the application, click the Support Center icon.
Select Guides.
On the ADP Support Center page, select Training > Product Training.
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Additional Resources
Another way to access the Support Center is to go to https://support.adp.com.
Key Points
Implementing benefits tracking is a four-stage process:
1. Activate Benefits Tracking.
2. Create or modify user profiles.
3. Set up validation tables.
4. Create benefit plans and providers.
Social security number masking is an attribute of the user profile.
Define all Benefits Tracking validation tables except the COBRA Qualifying
Event table.
Online Help and the Benefits Tracking Setup Guide provide assistance on setting up
your benefit plans.
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Module 1 Summary
Knowledge Check
1. What is the most likely reason a user would be unable to see benefit plans?
a. They have activated Benefits Tracking but not Human Resource eXpert.
b. They need to start a new payroll cycle.
c. They do not have access to system-level tables.
d. They need to be granted access based on their user profile.
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Module 2 Introduction
Topics
This module includes the following topics:
Overview - Benefit Plans and Types
Setting Up Your Benefit Plan
Summary
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Description
Provides medical,
surgical, or hospice
care
Existing Plans
New Plans
Aetna Dental PPO
Cigna Medical
Indemnity
WellBeing Medical
HMO
Flexible Spending
Account (FSA)
Allows employees to
contribute pretax dollars
to a fund that pays for
certain healthcare or
dependent care
expenses not covered
by health and welfare
plans
Allows employees to
contribute money to
retirement accounts or
other savings accounts
Insurance
Provides coverage in
the event of death or
disability. They are
defined within Human
Resource eXpert as
benefit plans for all
nonmedical insurance
plans.
Miscellaneous
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401(k)
Personal Accident
Insurance
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Instructions
Step
Action
4
5
Important Information
You can edit the following information:
Plan information such as contact information
Plan details such as plan dates or policy information
Coverage-level details for health and welfare, insurance, and miscellaneous plans (for
example, coverage level, employee cost, or employer cost)
Deduction details such as deduction information at the coverage level or plan level,
depending on the type of plan
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Scenario
A new benefit plan, Aetna Dental PPO, is available to employees for the upcoming benefit
year. You need to add this dental plan to Benefits Tracking. You will also be creating a new
benefit provider.
Action
Click Setup.
Click Next.
In the Provider field, click the plus sign (+) next to the list.
Result: The validation table for a benefit provider displays.
Action
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Action
Click Done.
Note: The Benefit Plan Information page displays.
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Click Next.
Action
Select Core Coverage, Pretax Deduction, Allow Dependents, COBRA Eligible, and HIPAA
Eligible.
Click Next.
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Action
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Action
Click Next.
Action
Click Apply.
Click Next.
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Action
Click Done.
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Scenario
The company offers a 401(k) plan which you must create. Prudential is the benefit provider for
this plan. The plan allows for a contribution maximum of 20 percent per year. The company
matches up to 3 percent of an employees salary.
Action
Action
Select whether the plan allows beneficiaries and pre-tax deductions, and whether it is a defined
contribution plan. Select Primary Position.
Action
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Action
Action
Click Done.
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Scenario
The company is now offering a basic life insurance plan as a company-paid benefit which you
must set up. This plan is being offered to employees, dependents, and beneficiaries.
Action
Click Setup.
Click Next.
Action
In the Provider field, click the plus sign (+) next to the list.
Result: The validation table for a Benefit Provider will display.
Click Done.
Result: The Benefit Plan Information page displays.
Click Next.
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Action
Click OK.
Click Next.
Action
Click Next.
Result: The Benefit Plan Summary page displays.
Action
Click Done.
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Description
Company Paid
Cost Period
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Description
Core Coverage
Pretax Deduction
COBRA Eligible
HIPAA Eligible
Allow Dependents
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Description
Allow Beneficiaries
Eligibility/Plan Comments
Employee Cost
Employer Cost
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Guidelines
Specific coverage levels must be established for all Health and
Welfare plans. Examples include:
- Employee
- Employee + 1
- Employee + Children
- Family
Premium costs and deduction codes are defined for each coverage
level.
When creating a medical plan for Open Enrollment, you must select
a provider and also enter the plans Group ID and the benefit
providers member services phone number.
FSA Plans
Insurance Plans
Deduction codes for insurance plans are defined at the plan level,
while premium costs are defined at the individual enrollment level.
If the Company Paid field is set to Yes, no deduction codes can be
assigned.
Miscellaneous Plans
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Best Practice
Run the Benefit Plan Summary audit report to determine which deduction codes are assigned
to benefit plans.
Additional Resources
For additional information on setting up plans, refer to online Help and the Benefits Tracking
Setup Guide available on the ADP Support Center at https://support.adp.com.
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Instructions
Use the following information to set up the benefit plan:
Employment Details
Plan Name: Health Care FSA
Provider: Cigna
FSA Type: Health Care
Plan Number: 371152001
Plan Start Date: January 1 of next year
FSA Annual Minimum: 500
FSA Annual Maximum: 5,000
Annual Enrollment Required: Yes
Pretax Deduction: Yes
COBRA Eligible: Yes
HIPAA Eligible: Yes
Company: Geneva Entertainment
Deduction Code: F-FSA-Health
Additional Resources
Online Help
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Debrief
Notes
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Key Points
Coverage-level details are required for Health and Welfare, Insurance, and
Miscellaneous benefits plans. Flexible Savings Accounts and Retirement/Savings plans
do not have coverage levels.
In a company-paid benefit plan, deduction codes are not used.
Validation tables for the benefit provider can be set up either before or during the
process of creating a benefit plan.
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Module 2 Summary
Knowledge Check
1. Coverage levels are required for which of the following plan types? Select all
that apply.
a. Health & Welfare
b. FSA
c. Retirement and Savings
d. Insurance
e. Miscellaneous
2. For the upcoming benefit year, your company is offering a new plan that offers assistance
with moving costs when transferring to a new company location. Which benefit plan type
does the administrator select when setting up the plan in Benefits Tracking?
a. Miscellaneous
b. Insurance
c. FSA
d. Retirement and Savings
3. Which of the following statements are true? Select all that apply.
a. Validation tables provide the contents for many of the fields in Benefits Tracking.
b. Validation tables can be either user-defined or system-defined.
c. When you create a benefit provider, you are adding an entry to a validation table.
d. Validation tables are associated with the individual user profile.
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Module 3 Introduction
Topics
This module includes the following topics:
Overview - The Benefit Enrollment Process
Summary
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Immediate Tasks
Future Tasks
Instructions
Step
Action
Select an employee.
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Action
Click Employee.
In the Last Name - Quick Find field, type Dun* (including the asterisk as a wildcard).
Click Go.
Result: Heather Duncan's Benefit Enrollments page displays.
Click Next.
Action
Click Next.
Note: Both the Waiting Period Start Date and the Eligibility Date fields are used for
recordkeeping only. If your benefit plan requires a 90-day waiting period, you can use these
fields to specify when the waiting period begins and ends. An entry in the Enrollment Date field,
which is automatically copied into the Original Enrollment Date field, will enroll the employee in
the benefit plan.
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Action
Click Done.
Best Practice
Run the Employee Enrollment audit report to determine which deduction codes are assigned to
benefit plans.
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Instructions
Step
Action
Select an employee.
Guidelines
Deduction amounts for plans that contain coverage levels cannot be changed on the
employees deductions page. Coverage level costs can be changed only at the
plan level.
For benefit plans that require an employee to elect a deduction amount or percentage,
the deduction can be changed only in the enrollment, not on the All Deductions page.
An employee deduction cannot be deleted if it is assigned to an active enrollment; you
must end the enrollment for the deduction to be removed from the employee.
You can reassign a deduction code to a benefit plan coverage level; however, the old
deduction code is removed from all payroll deduction information for the employees
enrolled in that plan with that coverage level.
Before reassigning a deduction code, contact Customer Service for
specific instructions.
The deduction codes for an employees active enrollments must be unique; the
employee cannot be enrolled in two benefit plans that use the same deduction code.
The deduction frequency is used to determine the payroll deduction amounts per
pay period.
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Allows Dependents
Allows Beneficiaries
FSA
Health & Welfare
Insurance
Miscellaneous
Retirement and
Savings
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Action
Click Employee.
Click Next.
Action
Click Next.
Action
In the First Name field, type Sarah, and in the Last Name field, type Martin.
In the Social Security Number field, type a fictitious social security number.
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Action
In the Name - SSN field, select Sarah Martin from the list.
Click Next.
Action
Click Done.
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Action
Click Next.
Action
Click Next.
Action
Click Next.
Action
Click Done.
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Best Practices
Include a social security number whenever possible as the benefit provider may require this
information.
Tips
When enrolling employees in an Insurance plan, entering information in the Coverage Amount
field is not mandatory.
Additional Resources
For more information on the procedures covered in this topic, refer to the Enrolling Employees
in Plans section in the Benefits Tracking Setup Guide, found on the ADP Support Center at
https://support.adp.com.
Key Points
To enroll an employee in a benefit plan prior to its effective date, set up the plan
without a deduction code. Enroll the employees. When the plan becomes effective,
assign the deduction code..
If the benefit plan requires a waiting period, enter the eligibility date and waiting period
start date, and select the Do Not Deduct option when enrolling employees. When the
employee deduction is to begin, remove the Do Not Deduct option.
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Module 3 Summary
Knowledge Check
1. The benefits administrator set up a new benefit plan for vision coverage and enrolled those
employees who have elected this coverage. When reviewing the All Deductions page for
each of the enrolled employees, the administrator notices the deduction does not appear.
Why?
a. The Deduct from Payroll field on the benefit plan is set to None.
b. The plans start date is in the future.
c. A unique deduction code is assigned to each coverage level.
d. The deduction code assigned to the plan is assigned to another Health and Welfare plan.
2. The benefits administrator received the benefit enrollment forms from several new
employees. For several benefits plans, there is a waiting period before coverage can begin
for new hires. How can the benefit administrator enter all of the enrollments now without
starting those that require a waiting period?
a. Enter a future date as the enrollment date.
b. Enter a waiting period date and the system will start the enrollment on that date.
c. There is no way to enter all the enrollments now and start some later.
d. Select Do Not Deduct on the Enrollment Details page.
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Module 4 Introduction
Topics
This module included the following topics:
Workshop - Setting Up Benefit Plans and Enrolling Employees
Workshop Results
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Workshop
Setting Up Benefit Plans and Enrolling an Employee
This module allows you to demonstrate your knowledge of Benefits Tracking by completing a
workshop. Upon completing this topic, you will be able to:
Set up a benefit provider
Set up a benefit plan
Enroll specific employees in a benefit plan
Scenario
As the benefits administrator, you are responsible for maintaining benefit plan and enrollment
information in Benefits Tracking. A new health and welfare plan is being offered to
employees.
Instructions
In this workshop, you will set up the provider and plan information and enroll several eligible
employees. Specifically, your assignment is to complete the following:
Set up the benefit plan.
Set up the benefit provider as you create the benefit plan.
Enroll Charles Fager and his dependents with an enrollment start date of
January 1 of next year.
Hint: Be sure to create the dependents, as well as enrolling them in the benefit plan.
Provider Details
Provider ID: 839005401
Provider Name: WellBeing Plans, Inc.
Street Address 1: 192 State Highway 16
City: Louisville
State: KY
Zip Code: 40202
Contact Name: Charles Irwin
Title: Plan Administrator
Email Address: charles_irwin@wbplans.com
Phone Number: 800-355-9312
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Plan Details
Plan Name: WellBeing Medical HMO
Provider: WellBeing Plans, Inc.-839005401
Health & Welfare Type: M-Medical
Plan Start Date: January 1 of next year
Policy ID: 4597998A
Plan Number: 900270010
Group Number: 61158-4523
Cost Period: Monthly
Deduct from Payroll: Primary Position
Pre-Tax Deduction: Yes
COBRA Eligible: Yes
HIPAA Eligible: Yes
Allow Dependents: Yes
Company Codes: Geneva Entertainment
Deduction Code: H
Assign to All Coverage Levels in Company Code: Apply
Coverage-Level Details
Coverage Level
Employee Cost
Employer Cost
Employee
$39.72
$248.70
Employee + 1
$56.11
$483.09
Family
$81.40
$764.28
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Employment Details
Enroll this employee and his dependents with an enrollment start date of January 1 of next
year.
Employee: Charles Fager
Coverage Level: Family
Dependent: Alexa Fager
Social Security Number: Enter a fictitious social security number.
Relationship: Wife
Birth Date: 7/20/1959
Gender: Female
Address: Use employees address
Dependent: Steven Fager
Social Security Number: Enter a fictitious social security number.
Relationship: Son
Birth Date: 4/12/1994
Gender: Male
Address: Use employees address
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Workshop Results
Create a Benefit Provider
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Debrief
Notes
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Additional Training
The following resources are available to you:
Online Help and information is available 24 hours a day, 7 days a week, 365 days a year at
https://support.adp.com. Here, you will find documents referenced during this course,
including the following:
Benefits Tracking Setup Guide (select Help > Guides)
Importing Employee Data Guide (select Help > Guides)
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Training Evaluation
Thank you for attending the HR - Tracking Benefits and Human Resources course. Please take
a moment to complete the evaluation.
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Part 2 Introduction
In This Part:
Module 5: Updating or Ending Benefit Plans and Enrollments
Module 6: Reporting on Benefits Tracking
Module 7: Workshop; Closing
Module 5 Introduction
Topics
This module includes the following topics:
Updating Benefit Plans
Modifying Enrollments
Summary
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Instructions
Step
Action
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Guidelines
You can update a plan even if it has active employee enrollments.
You cannot delete a coverage level from a benefit plan if an active employee enrollment
is associated with that coverage level.
Note: If your company uses Self Service, all open enrollment benefit plans become read-only
during the Open Enrollment period.
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Example
The employee cost for the Aetna HMO plan changes. When the benefits administrator changes
the employee cost in the benefit plan, the cost is updated on all corresponding employee
enrollments.
Important Information
To perform a mass update, you must be the only user logged in. Before starting your update,
make sure that all other users have logged out.
Once you perform a mass update, the changes will become effective in the current pay period
and will show on the paycheck immediately following the update.
Additional Resources
For more information on mass updates, search for mass updates in the Index section of the
online Help.
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Instructions
Step
Action
Select an employee.
Select the deduction code that corresponds to the current benefit plan.
Action
Click Setup.
Click Done.
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Instructions
Step
Action
Select an employee.
Select the employee's deduction code to display the modified benefit plan.
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Instructions
Step
Action
Click Setup.
On the Benefit Plans page, locate and then click Cigna Medical Indemnity.
Result: The Benefit Plan Summary page for the Cigna Medical Indemnity plan displays.
7
8
Click OK.
On the Message page, click Run Now.
Result: The warning message All active enrollments will be ended and employee payroll
deductions will be removed. Do you want to continue? displays again.
Click OK.
Guidelines
If a deduction code assigned to a benefit plan or a benefit plan coverage level is changed, the
following occurs:
Any employee payroll deductions assigned to the old deduction code are removed. The
new payroll deduction codes are assigned to the affected employees.
The number of times the cost is deducted may change based on the deduction code
selected. This change would result in employees deduction amounts also changing to
reflect the new deduction frequency.
Changing a deduction code does not change the employee or employer premium costs for the
affected benefit plan; the total amount deducted by the end of the year will be
the same.
Before reassigning a deduction code, contact Customer Service for specific instructions.
2010 ADP, Inc.
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Modifying Enrollments
Why Would You Modify an Enrollment?
You may need to modify an employees enrollment in a benefit plan.
Three main triggers require a change in an employee's benefit plan enrollment:
Work or life change event
Dependent/beneficiary change or addition
Change to benefit elections during open enrollment
Example
When a current employee gets married and wants to enroll his or her spouse in a benefit plan,
the change to the employee's enrollment would be a modification. Similarly, a current
employee having a newborn child and adding the child to his or her benefit plan is a
modification to the employee's benefit enrollment. In both cases, the employee's benefit
enrollment would need to be modified to reflect the enrollment of the spouse and the child in
the current benefit plan.
Additional Resources
For more information on employee transfers, refer to the Transferring Employees topic in the
Pay eXpert User Guide, found on the ADP Support Center at https://support.adp.com.
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Ending an Enrollment
Overview
For various reasons, it may be necessary to end an employees enrollment in a benefit plan. For
example, an employee may:
Leave the company
Receive benefits from a spouses benefit package
No longer be eligible for benefits
Guidelines
If the employee takes a leave of absence, the benefits administrator must determine
what to do with the enrollment status.
You end an employees enrollment in a benefit plan by entering an enrollment end date
in the enrollment record. The enrollment will end once the Enrollment End Date field is
populated, regardless of the date entered.
In addition, the deduction for the benefit is automatically removed once the enrollment
end date is entered.
If you are terminating the employee, once you enter a termination date in the
employees record all benefit enrollments are also terminated.
Guidelines
Keep the following in mind for dependent enrollments and beneficiary assignments:
When an employee enrollment is ended and the beneficiary or dependent enrollment
end date is blank, the beneficiary or dependent end date will be set to the enrollment
end date.
Beneficiary and dependent enrollments are deleted when the employees enrollment is
deleted, not that of the beneficiary or dependent.
To end coverage for a dependent or beneficiary, the administrator enters an end date on the
dependent enrollment or beneficiary assignment.
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Instructions
Step
Action
Select an employee.
Instructions
Step
Action
Click Employee.
Click Done.
Result: The warning message Warning: Ending this enrollment will remove employee payroll
deductions displays.
Click OK.
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Instructions
Step
Action
Select an employee.
On the Benefit Enrollments page, in the View Enrollments list, select All.
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Deleting Enrollments
Overview
Employee enrollment in a benefit plan can be deleted regardless of whether the enrollment is
active or ended. Once deleted, the enrollment information is permanently removed from the
system and any corresponding deductions are deleted from the employees record.
Description
To delete an employees enrollment in a benefit plan, select Benefit Enrollments for the
employee. Select the benefit plan to be deleted and click Delete.
Note: Only enrollments entered in error should be deleted. All other enrollments should be
ended.
Best Practice
For COBRA purposes, you must end the employees enrollment by entering an enrollment end
date. This will be discussed in greater detail later in this chapter.
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COBRA Events
Overview
Benefits Tracking allows you to track COBRA events for your employees and their dependents
so that you can determine whether employees and dependents have been notified of their
COBRA continuation rights.
Guidelines
Only benefit plan enrollments that are set up as COBRA eligible and that have an
enrollment end date are available for selection when creating COBRA events.
You can offer coverage levels equal to or less than the coverage level in which the
employee was enrolled during his most recent employment.
You can generate COBRA letters.
Instructions
Step
Action
Click Setup.
On the Validation Tables - COBRA Contacts page, select the COBRA contact you want to view.
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Action
Click Employee.
Click Save.
Result: A message warns you that all benefit enrollments will be deactivated if you continue.
Click OK.
Action
Action
Click the double arrow (>>).
Result: Both Charlie and his dependent display in Selected Names.
Click Next.
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Action
Click Next.
Action
In Available Coverage Levels, select *Delta Dental DMO Employee + 1.
Note: The employees current coverage levels for each plan are marked with an asterisk.
Click Next.
Action
Click Next.
Action
Verify the accuracy of the data entered.
Click Done.
Result: The View Reports page displays.
Key Points
To perform a mass update, you must be the only user logged on. Before starting your
update, make sure that all users have logged off.
When a termination date is entered for an employee:
The employee's end dates for the benefit plan are automatically populated with the
employee's termination date
The employee's deductions are automatically removed
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Module 5 Summary
Knowledge Check
1. The benefits administrator enters updates to the employer cost for the Medical POS plan.
What happens when the administrator saves the updates to the plan?
a. The administrator is prompted to enter a start date for the benefit plan change.
b. The administrator is prompted to run a mass update for the changes to be made to the
active employee enrollments.
c. The administrator must update the cost information for each active employee
enrollment in the plan.
d. The administrator cannot make updates to the plan when active enrollments exist.
2. An employee has left the company. The benefits administrator changes the employees
status to terminated and enters a termination date. As a result, which of the following
occurs with the employees active enrollments?
a. The enrollment end dates are automatically populated with the current date, and the
benefits administrator must remove the employees deductions.
b. The enrollment end dates are entered by the benefits administrator using the current
date, and the employees deductions are automatically removed.
c. The enrollment end dates are automatically populated with the employees terminated
date, and the employees deductions are automatically removed.
d. The enrollment end dates are entered by the benefits administrator using the employees
termination date, and the benefits administrator must remove the employees
deductions.
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Module 6 Introduction
Topic
This module includes the following topic:
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Description
Benefit Providers
Employee Enrollment
Overage Dependents
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Instructions
Step
Action
Guidelines
The following information is available using the various audit reports.
A single employee and all the plans in which that employee is enrolled
A single plan and all the employees enrolled in that plan
A single plan type and all the employees enrolled in all the plans in that plan type
All benefit plans and the employees enrolled in them
A single employee and the employees enrollments with dependents
All benefit plans, the employees enrolled in the plans, and the employees beneficiaries
All benefit providers
Dependents enrolled in benefit plans who have reached the age of majority
Employee elections by plan for the plans selected
Additional Resources
For more information on audit reports, refer to the online Help.
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Module 6 Summary
In this module, you learned many of the steps necessary to generate the available Benefit
Tracking audit reports.
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Module 7 Introduction
Topics
This module includes the following topics:
Changing an existing benefit plan
Creating a COBRA event
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Workshop
Changing an Existing Benefit Plan and Creating a COBRA
Event
This workshop allows you to demonstrate your knowledge of Benefits Tracking.
Instructions
As the benefits administrator, you are responsible for entering this change so the appropriate
employee deduction will be taken.
Perform the following steps:
Look at the Vision Care deduction amount for Stephen Carr. Notice the amount he pays
per pay period. (This will change after you enter the mass change.)
Enter the coverage details for a mass update.
Look again at the Vision Care deduction amount for Stephen Carr. Notice that it reflects
the new amount of $5.62 to be deducted each pay period.
Instructions
As the benefits administrator, you are responsible for entering this change.
Perform the following steps:
Terminate Frank Cavallo.
Create the COBRA event.
Include medical coverage for Frank Cavallo.
COBRA contact: Joseph Barrone
Additional Resources
Online Help
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Workshop Results
Change Coverage-Level Details Results
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Debrief
Notes
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Action
On the Choose a Digital Certificate page, select your digital certificate and click Enter.
Click OK.
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Description
Digital Certificate
A file that is used along with your user name and password to verify your identity.
A digital certificate is required to access ADP Workforce Now as a practitioner and
to view and make changes to employee records.
User name
Your ADP representative assigns your user name. It must not contain spaces.
Password
You will create your own unique password when you register for ADP Workforce
Now using ADP Netsecure. Passwords must contain at least eight characters,
including at least one alpha character (letter) and one number. In addition, you can
use the following special characters: ! @ # $ -.
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Action
On the Primary Navigation bar, point to Practitioner and indicate Portal Administrator.
On the Primary Navigation bar, point to Portal Administrator and indicate Practitioner.
Point to Payroll.
Result: Employee, Payroll, Utilities, and Setup display.
Under General, select Validation Tables > Benefits > Benefit Providers.
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Action
On the Primary Navigation bar, point to Payroll and select one of the menu items.
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Additional Training
The following resources are available to you as a Payroll module client:
Online Help and information is available 24 hours a day, 7 days a week, 365 days a year at
https://support.adp.com. Here, you will find documents referenced during this course,
including:
Benefits Tracking Setup Guide (select Help > Guides).
Importing Employee Data Guide (select Help > Guides).
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Objectives
Upon completing this course, participants will be able to:
Set up and maintain benefit plans
Set up and maintain benefit enrollments
Report on benefit enrollments
Participant Materials
Participants need to print the handout manual before attending class.
Method of Presentation
Instructor-led training and virtual classroom
Duration
4 hours, 30 minutes
Training Evaluation
Thank you for attending part 2 of the HR - Tracking Benefits and Human Resources course.
Please take a moment to complete the evaluation.
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Part 3 Introduction
In This Part:
Module 8: Implementing Human Resource eXpert
Module 9: Tracking Human Resource Information
Module 8 Introduction
Topics
This module includes the following topics:
Overview of HR
Implementation Overview
User Profiles
Validation Tables
Required Fields
Summary
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Overview of HR
What Is the HR Module?
HR is a feature of Payroll that allows you to track your human resource information.
For example, the HR module includes features for maintaining and reporting on statutory
compliance categories such as OSHA (Occupational Safety and Health Administration) and
FMLA (Family Medical Leave Act). In addition, the Performance Management feature allows
you to create and complete performance reviews for your employees.
HR Core Features
Overview
The core features of HR include statutory compliance and other HR information.
Navigation
Description
Emergency Contact
Statutory Compliance
Employee
Development
Previous Employer
Compensation
Analysis
Company Property
Company Property
Custom Fields
Custom Fields
Benefits Tracking
(a separate feature
of HR)
Benefit Enrollments
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Implementation Overview
Stages in Setting Up HR
Overview
This topic explains how the Human Resource eXpert feature was enabled. Remember that both
HR and Benefits Tracking have already been activated.
Description
The implementation process requires specific stages to enable and set up the HR feature.
Although stage 1 has already occurred, you will have to complete the remaining stages in this
list.
Setting up HR includes these stages:
Stage
Description
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Instructions
Step
Action
Click Setup.
Click Save.
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User Profiles
What Is a User Profile?
A user profile is used to determine what information is accessible to each group of users.
For example, the HR Administrator user profile does not have access to previous employer
information, while the Super User has rights to every capability in the application.
Instructions
Step
Action
Click Setup.
In the User Profile Name column, click the H/R Administrator link.
Under SSN Display, make sure that Masked Display (XXX-XX-7689) is selected for the user
interface and reports.
On the Employee tab, make sure the following are selected: Development, Emergency Contact,
Previous Employer, and Statutory Compliance.
Click Done.
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HR Functions Selected
Emergency Contact
Personal Information
Previous Employer
Position
Development
Status
Effective Dated Changes
Statutory Compliance
Field Maps and Labels
User Fields
Reports
Employee Reports
N/A
Utilities
Change Password
N/A
Setup
System Options
Custom Fields
Users
Benefits Tracking
User Profiles
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Important Information
For each user profile, you select how you want to display social security numbers on pages and
on reports. The options, located in the SSN Display section of the User Profiles page, are as
follows:
No Display:
XXX-XX-XXXX
Masked Display:
XXX-XX-6789
Full Display:
123-00-6789
The default SSN Display is Masked Display. However, when a new record is created, the
social security number displays in its entirety no matter what SSN Display option is selected.
This helps ensure that users enter the numbers correctly.
The User Profiles page allows you to modify existing profiles so your users can see the data
used for HR.
You can create new profiles with access to the HR pages in the application. These can
be created or modified both during and after implementation.
If you create a new profile, remember to assign the new profile to your human resource
users.
When you add a new user, you must contact your ADP representative to get a new digital
certificate for that user.
Never modify the Super User profile.
Additional Resources
For more information on user profiles, refer to the online Help.
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Validation Tables
What Is a Validation Table?
A validation table contains core data. Information in a validation table can be accessed via lists
in the application. Three validation tables are required:
Job Title
Increase Type
Business Unit
For example, the Business Unit Validation table contains a list of codes and descriptions for
each business unit or department in your company. You could assign a 4-digit code (such as
1234) to the Research and Development business unit. Both the codes and the business unit
names can be customized.
Instructions
Step
Action
Click Setup.
To access the Business Unit and Job Title tables, select Position.
Important Information
The Job Title, Increase Type, and Business Unit validation tables must be populated
before you can implement HR.
Note: For Increase Type, you must have Salary History enabled. This option is on the
System Options page under the Standard Options section.
All tables on the validation table list are at a parent-code level, meaning that the values
carry through for all of the company codes.
Other validation tables can be populated either at the same time or after the system has
been implemented and you are ready for data entry.
An entry in a validation table can be deleted only if it has not been assigned to
an employee.
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Validation Table
Core Feature
Education
Credit Type
Education Major/Minor
Education Level
Learning Institution
Qualifications
Note: The Qualifications table and Education Level
table are related. When you assign a qualification to
an employee, you must also select an education level
value; this value is used to organize your employees
by their education level.
Development
Development
License/Certification Category
License/Certification Type
Licenses &
Certifications
Membership Category
Memberships
Membership Type
Development
Performance Reviews
Skills Category
Skills
Increase Type
Compensation Analysis
Pay Grade
Personal
Company Property
Position
Job Class
Previous Employer
Statutory
Compliance
OSHA Establishment
OSHA
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Scenario
Access Online Help to review how to find a validation table.
Instructions
Step
Action
Close the Help by clicking the X in the upper right corner of the window.
Instructions
Step
Action
Click Setup.
Select Position.
In the lines per page field, select 30. Scroll to the bottom of the list.
Result: Both Quality Assurance and Employment display in the list of business units.
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Instructions
Step
Action
Click Employee.
Click Save.
Important Information
The position start date is the date when the employee was originally assigned to the
business unit.
If a page on the employee record displays as read-only, the new payroll cycle has not been
started. You can edit fields on the employees record only after the Start New Cycle step of the
payroll cycle has been completed by payroll. (See the payroll cycle on the Payroll Home page.)
Contact your payroll department to obtain a schedule of dates so you can determine when you
can make changes to employee records for each payroll cycle.
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Required Fields
What Fields Are Required in HR?
Some fields that are optional in Payroll must be populated on the employee record to
implement HR. Completing all required fields during implementation ensures that the data
produced in your reports is complete.
Example
The following fields are required in HR:
Birth Date
Hire Date
Leave of Absence Start Date (if status is Leave)
Business Unit
Job Title
Position Start Date
Increase Type
Increase Effective Date
Description
Page
Required Fields
Required Fields
Terminated and
Deceased
Terminated Employees
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Scenario
On the Required Fields page, determine the fields which need to be populated for each
employee in HR.
Instructions
Step
Action
From the Required Fields page, obtain a list of all fields that need to be updated or added for
each employee.
Important Information
You can enter the missing data on the implementation pages or export the report to spreadsheet
software and import the data into the application, especially if you have a large amount of data
to enter.
Additional Resources
For more information on running reports, search for HR Reports in the Index section of the
online Help.
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Instructions
Step
1
Action
Access Reports.
For ADP Solutions Other Than ADP
Workforce Now
Click Reports
Select HR Implementation.
Important Information
In order to facilitate entering missing data, you can export the report to a spreadsheet, enter the
necessary changes, and then import the data into the application.
Additional Resources
For more information on running reports, search for HR Reports in the Index section of the
online Help.
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Action
Click Setup.
Select HR Implementation.
Action
Repeat steps 1 and 2 for John Fisher, using the same date.
Click Save.
Key Points
Job Title, Increase Type, and Business Unit need to be set up as validation tables before
data entry in HR.
The setup process in HR includes both setting up system options, as well as modifying
the user profiles.
Complete the required fields for all employees.
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Module 8 Summary
Knowledge Check
1. Your company is ready to begin implementation of HR. Which of the following validation
tables does not need to be set up prior to data entry?
a. Business Unit
b. Position
c. Job Title
d. Increase Type
2. The administrator wants to verify that all required fields are populated in the HR module.
The administrator looks for the Required Fields report on the Reports menu but does not
see it listed. Why? Select all that apply.
a. Human Resource eXpert has not been enabled.
b. The report is available only during implementation.
c. The administrators security profile does not allow access to the report.
d. The administrator needs to create an ad hoc report.
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Module 9 Introduction
Topics
This module includes the following topics:
HR Tracking
Statutory Compliance
Other HR Information
Performance Management
Summary
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HR Tracking
Entering Statutory Compliance and Other HR Data
Overview
HR allows you to track two categories of information: Statutory Compliance and other HR
information. Statutory Compliance includes the following categories:
VETS-100/EEO-1
Family Medical Leave Act (FMLA)
ADA (Americans with Disabilities Act)
IRCA (Immigration Reform and Control Act)
OSHA (Occupational Safety and Health Administration)
Data
Personal Information
Emergency Contact
Previous Employers
Dependents/Beneficiaries
Position
Position tab
Status tab
Current Status
Job Title
Termination Date
Business Unit
Development
Education
Skills
Licenses/Certifications
Memberships
Performance Reviews
Pay Rates
Statutory Compliance
Custom Fields
Company Property
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Statutory Compliance
What Is Statutory Compliance Information?
Statutory Compliance information consists of government compliance information that can be
maintained in HR. Examples of government compliance information include veteran, family
leave, disability, immigration, and occupational and safety information.
There are five components of Statutory Compliance: VETS-100 (EEO-1), FMLA, ADA,
IRCA, and OSHA.
Instructions
Step
Action
Select an employee.
Action
Click the X in the upper-right corner of the window to close the Help.
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Answers
Answers
Answers
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Answers
Answers
Important Information
The default for Privacy Type is No. If you select the Hide Job Title option, you must
select the Hide Name option.
The values for Injury Illness Type and Injury Illness Class are predetermined and
cannot be changed.
The values in the Establishment Name field are entered in the OSHA Establishments
validation table.
OSHA events can be changed or deleted. Case number cannot be modified.
Best Practices
At year end, run OSHAs Form 300 report to ensure that your data is complete.
.
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Answers
FMLA Information
Questions
Answers
Answers
IRCA Information
Questions
Answers
OSHA Information
Questions
Answers
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Debrief
Notes
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Other HR Information
What Is Included in Other HR Information?
In addition to maintaining Statutory Compliance information, you may track other types of HR
information, including:
Company Property
Custom Fields
Education
Performance Management
For example, in the Company Property category, you may want to track laptop computers, cell
phones, or personal digital assistants (PDAs). In the Education category, you could track recent
degrees and certifications earned by employees.
Instructions
Step
Action
Click Employee.
Click Done.
Important Information
To verify your company property entries, run the Company Property report:
1. Click Reports.
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Instructions
Step
Action
Click Done.
Maximum Length/Format
Numeric
12
Text
50
Date
mm/dd/yyyy
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Action
Click Setup.
Click Done.
Result: This custom user-defined field is assigned to all employees on the View/Edit Employee
Custom Fields page.
Action
Click Employee.
Select Cubicle #.
Enter 4236A.
Click Done.
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Important Information
Custom fields allow you to:
Import data to populate the fields
Use an audit report to report on these fields
Assign custom fields to specific employees
Update the fields:
If you change a custom field label, the change applies to the corresponding
employee custom field label for all employees.
You cannot change the type if a value exists in an employee custom field.
If you update the default value, the value in the employee custom field is not
updated; it will only apply to any new employees and their custom fields.
You cannot delete a custom field if a value exists in a corresponding employee
custom field.
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Performance Management
What Is Performance Management?
Performance Management allows you to:
Set up, assign, schedule, and complete performance reviews for your employees
Define performance categories and goals to evaluate your employees
Create and modify performance templates containing review criteria; save and reuse
these templates by assigning them to performance plans
Assign a performance plan to one or more employees simultaneously
Example
An example of Performance Management is the process of creating a document that will be
used for an employee review. The document will contain categories and goals, as well as
weighted percentages for each category (for example, Communication, Technical Knowledge,
and Adaptability). The resulting Performance Management Plan is a form that will be
completed by the employee's HR Administrator or Manager.
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Description
Notice the interrelationships among the components: The template contains Categories and
Goals. Within the template, you can indicate the weighted percentages for each category and
goal.
Components
Sub-Components
Category/Goal
Name
Type (Category or Goal)
Description
Template
Categories/Goals
Indicator: Required (Y/N)
Weight Percentage
Weight Locked (Y/N)
Rating Scale
Name
Numeric Value
Description
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Description (Continued)
The Performance Management Plan consists of categories/goals, a template, and a rating scale.
Within the Performance Management Plan, you can indicate the review type, the frequency,
and the review date.
Components
Sub-Components
Template
Rating Scale
Name
Can be Modified (Y/N)
Description
Review type (Performance, Probationary, Other)
Frequency (Annual, One-Time)
Review Date
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Description
Rating Scale
Template
Management Template
Non-Management Template
Instructions
Step
Action
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Action
Click Setup > Validation Tables > Development > Performance Management Rating Scale.
In the Rating Scale Name field, type Rating Scale - Class Use.
For each rating level you want to create, enter a numerical value and a description of the value
Enter the following: 1- Below Expectations; 2 - Meets Expectations; 3 - Exceeds
Expectations
Click Done.
Action
On the Validation Tables page, in the Development area, select Performance Management
Template.
Select the predefined template, Template - Executive Staff. These are the goals and
categories that comprise this Performance Management Plan.
Click Cancel.
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Action
In the Development area, select Performance Management Plan. Click Add New.
Click Done.
Note: This Plan can be now assigned to one or more employees and will be used as the basis
for their review.
Action
In the Performance Plan list, select the plan you created (My Performance Plan).
In the Comparison Set 1 area, Field Name list, select Home Department.
Click Next.
Click Start.
Result: The message "Are you sure you want to assign this plan to the displayed employee"
displays.
10
Click OK.
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Instructions
Step
1
Action
Access Reports
For ADP Solutions Other Than ADP
Workforce Now
Click Reports
To move all Available Review Types to Selected Review Types, click the double right
arrow (>>).
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Action
Click Menu.
Action
In the Review Type field, click Performance.
Note: The Performance Review for Anthony Albright displays.
For each category, enter a rating and add comments. In the Review status field (near the top of
the page), select Complete.
Click Done.
Important Information
Context sensitive, online Help can be accessed from any of the performance management
pages. Help topics range from setting up a performance management plan, entering review
information, and assigning the plan to multiple employees.
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Instructions
Performance Plan: New Executive Plan
Rating Scale: Standard Five Step Rating Scale (already exists in database)
Template: Template - Executive Staff (already exists in database)
Instructions
Employee: Francis O'Connor
Performance Plan: New Executive Plan
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Debrief
Notes
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Description
Page
ADA Accommodations
Request
ADA Accommodation
ADA Disability
ADA Disability
Company Property
Company Property
Compa-Ratio Analysis
Custom Fields
Employee Custom
Fields
Education
Education
EEO-1 Employee
Detail
EEO-1 Worksheet
Emergency Contact
Emergency Contact
Employee
Development
Education
Memberships
Skills
Licenses/Certifications
Performance Review
Previous Employers
Performance Reviews
Performance Review
Performance Review
Assignments Report
Performance Review
Performance Plan
Contents Report
Performance Review
FMLA
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Description
Page
IRCA Employment
Eligibility Verification
IRCA
Licenses and
Certifications
Licenses/Certifications
Memberships
Memberships
OSHA Event
OSHA Event
OSHA Event
Skills
VETS-100
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Description
Page
Employee Directory
Employee Profiles
N/A
Self-Service
Participants
N/A
Additional Resources
For more information on HR reports, refer to the online Help.
Action
From the Audit Reports page, click the Help icon for context-sensitive help.
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Debrief
Notes
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Key Points
A Performance Management Plan consists of Categories/Goals, a Rating Scale, and a
Template.
Performance Validation Tables enable you to:
Define performance categories and goals to evaluate your employees
Create performance templates that contain categories/goals, rating scales and
weighted percentages
Performance Plans can be assigned to one or more employees.
The Required Fields and the Terminated and Deceased Employees Audit Reports will
identify which employees have missing information that needs to be entered.
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Action
On the Choose a Digital Certificate page, select your digital certificate and click Enter.
Click OK.
Description
Digital Certificate
A file that is used along with your user name and password to verify your identity.
A digital certificate is required to access ADP Workforce Now as a practitioner and
to view and make changes to employee records.
User name
Your user name is assigned to you by your ADP representative. It must not
contain spaces.
Password
You will create your own unique password when you register for ADP Workforce
Now using Netsecure. Passwords must contain at least 8 characters, including at
least one alpha character (letter) and either one number. You can also use the
following special characters: ! @ # $ -.
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Action
On the Primary Navigation bar, point to Practitioner and indicate Portal Administrator.
On the Primary Navigation bar, point to Portal Administrator and indicate Practitioner.
Point to Payroll.
Result: Employee, Payroll, Utilities, and Setup display.
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Action
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Module 9 Summary
Knowledge Check
1. Which Audit Reports identify the missing information in the HR module?
a.
The Employee Enrollment Report and the Benefit Plan Summary Report
b.
c.
d.
2. Before creating the validation table for a Performance Plan, what other components need
to be created? Select all that apply.
a.
b.
Rating Scale
c.
Template
d.
Categories/goals
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Course Closing
Course Objectives
Now that you have completed this course, you are prepared to:
Set up and maintain benefit plans
Set up and maintain benefit enrollments
Report on benefit enrollments
Maintain Government Compliance and other Human Resource information
Report on Government Compliance and other Human Resource information
Important Information
Online Help and information is available 24 hours a day, 7 days a week, 365 days a year at
https://support.adp.com. Here, you will find documents referenced during this course, such as
the Importing Employee Data Guide.
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Objectives
Upon completing this course, participants will be prepared to:
Maintain and report on Statutory Compliance and other human resource information
Participant Materials
Participants need to print the handout manual prior to attending class.
Method of Presentation
Instructor-led training and virtual classroom
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Duration
2 hours, 30 minutes
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Next Steps
What will you do in the next week to apply this training?
Training Evaluation
Thank you for attending this course. Please take a moment to complete the evaluation.
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