THE BIO AGENCY

Business Analyst
Reporting to Lead BA

Our Manifesto
We are Digital Change Agents. So what does it mean? At BIO we go way beyond marketing. Instead we
look at the whole business strategically, helping clients get ahead of their competitors by arming them with
best-in-breed digital.
From service design to e-commerce and digital retail, we create experiences that are simple, seamless
and intuitive, using cutting-edge technology, design and CX. Ours is a unique approach. Theres no one
else out there doing what we do and its a really exciting place to be.
Were fast, fun and great to work for, with great offices and excellent benefits all the usual stuff, plus a
training and development programme, fun things like free Friday breakfasts and afternoon cocktails, and
some really exciting extras well tell you about further down the line.

The Role
This is an exciting opportunity to join The BIO agency as a Business Analyst.
Were looking for someone to own the Business Analyst function by ensuring business requirements are
thoroughly investigated, fully understood and clearly documented, and that the delivered solution meets
these requirements and brings about the expected benefits.
The Business Analyst will be the pivotal link between seamless strategy, CX, design and tech and as such
the candidate will be willing to engage and build collaborative relationships with the wider project team.
We believe doing this at an early stage delivers work that is innovative, appropriately architected, well
scoped and delivered to the highest possible level of quality.
Key to the role is the ability to take project ownership and champion business requirements throughout the
full project life cycle.
17 Gresse Street, London, W1T 1QL

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www.theBIOagency.com
+44 (0) 20 7079 2450

Responsibilities
Engage with key stakeholders and where necessary facilitate workshops, interviews and meetings to
gain a full understanding of the business needs, requirements and objectives
Elicit requirements using interviews, document analysis, requirement workshops, surveys, client visits,
business process descriptions, user case studies, scenarios, business analysis and task and workflow
analysis
Take ownership that business requirements are fully understood, capable of being implemented and
tested by the wider project team from strategic planning, IA, design and tech.
Elicit, Collect, validate and write user stories
Collaborate with IA, design, tech and PM teams to establish and document shared understanding using
collaborative models
Actively participate in all phases of the delivery of the solution acting as the guardian of requirements
and an advocate of project stakeholders
Work with QA to write acceptance criteria using Gherkin.
Support the Project Management team in identifying, documenting and tracking of issues and risks,
ensuring they are reported and resolved / mitigated in a timely manner.
Work with stakeholders to identify and document change requests and their impact on business
requirements.

Key Experience Requirements

Must have experience working in a fast-paced digital agency environment
5 plus years in a Business Analyst role
Experience working with Behaviour Driven Development (Ideally using Cucumber)
Using impact maps and Story mapping
Experience of gathering and documenting high quality business requirements (including both functional
and non functional), including interacting with business stakeholders through workshops, meetings,
interviews and written communication
Experience of lean principles to help the team work smart
Experience across a full project life cycle from initiation through to realisation
Demonstrable experience and knowledge across global projects (experience within the logistics industry
is ideal but not essential)
Strong understanding of agile principles and project management techniques
Ability to understand the CX function and demonstrate and verbalise user flows and behaviour
Solid understanding of technical development (front & back end and QA)
17 Gresse Street, London, W1T 1QL

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www.theBIOagency.com
+44 (0) 20 7079 2450

Skills
Excellent communication and presentation skills
Capable of developing strong, long-term relationships with multiple client stakeholders and team
members
Excellent attention to detail and problem solving nature
Strong strategic thinking
Keen sense of project ownership
Excellent leadership skills

17 Gresse Street, London, W1T 1QL

Page ! 3 of 1

www.theBIOagency.com
+44 (0) 20 7079 2450