Manually Installing the Cypress TrackPad (Touchpad)

2.3.6.2.6 A06 Driver:

1.

The Incompatibility error

2.

Manual Install Instructions

3.

Customising Cypress TrackPad settings in Windows 8

4.

Troubleshooting
a.

Driver isn't loaded/Cypress TrackPad Settings aren't visible

b.

Bluetooth mouse doesn't disable touchpad with disable setting set

Incompatibility error:
The latest Windows 7 driver for the Cypress Touchpad on the XPS 15z is listed as Windows 8 compatible. The
problem is the driver won't install with the standard "setup executable" (see original thread for
explaination). To get around this problem you can install the driver manually.

Manual Install Instructions

Before doing anything, uninstall any previous Cypress software (if present). If you tried to use the XPS 13
driver or another driver make sure you remove it so you get a clean start.
Download the latest Cypress Touchpad driver for the XPS 15z:

Download A06 Driver Cypress TrackPad Driver

The version is 2.3.6.26, A06 to confirm you have the correct one.
Run the extractor as normal, when asked for an extraction path just use the default as the default path is
used in the instructions below. After extraction you will then see the incompatibility error which is
documented in the original thread. You can ignore it as the extractor automatically runs the Setup.exe
which causes the error. You can close the error message and proceed to the manual install:
1. Go to C:\DELL\Drivers\19VRK\Cypress
Inside this folder there will be many files
2. Run the MSI Executable: CyHidMSI.msi
Note: If UAC is enabled, rather than double clicking on the MSI, right click and select "Run as
Administrator"
3. Run the following .bat files:
Note: If UAC is enabled, rather than double clicking on each .bat file, right click and select "Run as
Administrator"

install_cyhid_x64.bat

install_cykbfltr_x64.bat

install_cymfltr_x64.bat

4. Install the actual driver, right click on the two .inf files and select install:

cykbfltr.inf

cymfltr.inf

After doing that you should be prompted to restart your machine. After restarting your touchpad should
have its functionality back. The driver and Cypress TrackPad Software should be loaded.

Customising Cypress TrackPad Settings:

In Desktop mode you should now see the Cypress TrackPad icon in your icon tray, you can then customize
your touchpad settings.
Info: If you performed an upgrade install over Windows 7 its likely your touchpad settings in the Cypress
software will be retained as they were in WIndows 7 even though you uninstalled the Cypress software
prior to the upgrade.
If you don't see the Touchpad tray icon another way to access your touchpad settings is: Control Panel >
Mouse. You should then see the Cypress TrackPad tab.
Another way to confirm the Cypress Driver is loaded is by going to Device Manager and looking for Cypress
Input Device under Human Interface Devices.
If the driver has not been loaded see the section below.

Driver not loaded/Missing Cypress TrackPad Settings:

If the Cypress TrackPad software is missing then the manual installation didn't work correctly and the driver
has not been loaded. The main thing to check here is that UAC is not blocking the batch files or MSI
executable from running properly. Make sure to run the .bat files as an administrator as explained in step 3.
If you have a failed manual driver install attempt its good to run the uninstall executable to get a fresh
start. If you still don't have any luck, see the advice below.
A community member reported a Dell technician via remote support made modifications to the registry
in addition to the manual install method to get it to work for him. While I did not require any registry
tweaks the solution is not 100% tested. While I am just a Dell user, if you are having problems contact
Dell and point them to this thread to highlight the issue, at this point they should be able to install the
driver for you and likely make registry tweaks which aren't documented anywhere so I can't reveal what
they are.

My Bluetooth Mouse doesn't disable even with "Disable Touchpad

while using a USB Mouse" set
While the mention of USB in the setting doesn't imply Bluetooth, this option does actually disable the
touchpad with Bluetooth mice, however users of Bluetooth mice will find that the A06 driver doesn't disable

the touchpad when using a Bluetooth mouse. This is sadly a regression issue with the driver. The workaround
to solve this is to the use the A05 version.
The A05 version is NOT listed as Windows 8 compatible, however there are reports that it works under
Windows 8 and does indeed disable the touchpad when a Bluetooth mouse is in use.

Download A05 Cypress TrackPad Driver

Community member Ken PC notes the trade offs/performance differences you will get by running this older
driver here:
http://en.community.dell.com/support-forums/laptop/f/3518/p/19473174/20225159.aspx#20225159
In terms of installation the process is the same. Follow the manual install instructions but substitute the five
character folder to 1GFT0 as that is where the A05driver contents is extracted to. Full
path: C:\DELL\Drivers\1GFT0\Cypress
It is up to you to use your own discretion if you want this functionality over a newer driver with fixes.

Good luck, hopefully after following this workaround you get your
touchpad functionality back! Any problems, let me know in the
thread.