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SAP Enterprise Portal

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Table of content

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Table of content
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SAP Enterprise Portal


Portal
Web Page Composer
Knowledge Management
Collaboration
Universal Worklist

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1 SAP Enterprise Portal


Use
Using SAP Enterprise Portal, organizations can give their employees, customers, partners, and suppliers a single point of access to the company applications,
services, and information needed for conducting daily work. In addition, the portal offers business users the capability to easily create and manage portal pages
and to generate their own portal content.
Two usage types are associated with SAP Enterprise Portal:
EP Core - Application Portal (EPC) is a lean portal installation, applicable when full enterprise portal capabilities are not required.
For more information, see:
Portal
Universal Worklist
Enterprise Portal (EP) includes the Collaboration and Knowledge Management add-on capabilities. The prerequisite for EP is EPC.
For more information, see:
Knowledge Management
Collaboration
The following use cases are available with SAP Enterprise Portal:
Providing Unified Access to Applications and Processes
SAP Enterprise Portal (usage types EPC and EP) provides the core portal capabilities required to standard content to both internal and external portal users.
The portal offers a single point of access through a Web front end to both SAP and non-SAP information sources, enterprise applications, information
repositories, databases and services across organizational and technical boundaries.
For more information, see Managing the Portal .
Managing and Mashing up Portal Pages with Web Page Composer
Web Page Composer is an integral part of SAP Enterprise Portal. It enables business users to easily create and manage enriched portal pages that blend
business applications and user-generated content. Web Page Composer also allows professionals to create interactive portal pages.
For more information, see Web Page Composer .
Building Communities with Wikis and Forums
Portal users can create and build communities by establishing wikis and forums as the means to easily share and contribute knowledge and information.
Forums provide the ability to share knowledge by communicating and delivering information to people with similar interests. Wikis provides a framework for
collaborative writing and posting ideas and feedback, in order to share and manage knowledge and information.
For more information, see:
Configuring and Managing Wikis in the Portal
Working with Wikis
Making Forums Available in the Portal
Working with Forums
Running Content Management Scenarios
Knowledge Management (KM) is one of the basic content services provided by SAP Enterprise Portal It enables customers to run basic KM scenarios and
to use an extension framework for customizing implementations.
For more information, see:
Administering the Knowledge Management System
Managing Content
Knowledge Management Developer's Guide
Managing Portal Landscape and Interoperability
SAP Enterprise Portal provides extensive and flexible solutions for defining the portal landscape architecture. A distributed landscape can have different
implementations, and may include a heterogeneous SAP and third-party landscape. SAP Enterprise Portal provides solutions for remote administrations,
single sign-on, role assignment and application execution.
For more information, see:
Defining the System Landscape
Integrating SAP EPSAP EP Content onto Other Portal Servers
Creating iViews Based on Remote Content
Implementing a Federated Portal Network

2 Portal
Use
The portal is the Web front-end component for SAP NetWeaver - the comprehensive integration and application platform that facilitates the alignment of people,
information, and business processes across organizational and technical boundaries.
The portal offers a single point of access to SAP and non-SAP information sources, enterprise applications, information repositories, databases and services in
and outside your organization.
You can access the portal from desktops and from mobile devices, such as smartphones or tablets.
The portal provides you the tools to manage and analyze its information resources, and to share and collaborate on the basis of them.
With its role-based content, and personalization features, the portal enables users - from employees and customers to partners and suppliers - to focus
exclusively on data relevant to daily decision-making processes.
The technology and architecture of the portal ensures it is built for the enterprise, providing a secure and scalable environment.

Integration
The portal provides the following:
Platform-independence: The portal runs on a wide range of operating systems, including Windows and UNIX.

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Portal on device: You can access the portal from mobile devices, using mobile Web browsers.
Multi-language interface: The portal supports many languages to make a global deployment more efficient and usable.
High performance and availability: Clustering and caching mechanisms provide high performance and high availability.
Security: The portal allows businesses to expose their resources to partners, suppliers, and customers, while maintaining rigorous confidentiality for
restricted business information. The security features of the portal include authentication, single sign-on, authorization, integrated user management, and
secure communications.
Navigation: The portal offers a flexible and open navigation layout design that supports almost every usage scenario.
Federated portal network scenarios: The portal supports federated portal and content scenarios through the use of open standards, wide platform
support, multi-language support, global deployment and scalability, and delegated administration.

Features
The following table highlights the key capabilities of the portal:
Key Capability

Description

Runtime environment

Provides end users with a single point of access, in a fully customizable Web-based
portal desktop or mobile desktop, to internal and external information, applications, and
services that are relevant to their role in the organization.

Advanced administration environment

Provides a complete set of tools to maintain, manage and monitor the portal within one
coherent environment. These administrative tools are designed as modular portal pages
or iViews, enabling you to delegate administration tasks according to your business
scenario.

Enterprise-centric content

Portal-based content delivers information from heterogeneous sources to users of a


single desktop. Portal content enables access to links and documents, transactions and
data in underlying business applications, internal and external services, and to reports
and analytics.
Development: Developers can stay with their preferred programming model and
within their preferred development environment to create content for the portal.
The portal development tools enable programmers to develop their own content
from scratch.
Business Packages: Predefined role-based portal content, in the form of
business packages, is ready for immediate use in the portal. Business packages
are available from the Portal Content Portfolio on SAP Developer Network at
sdn.sap.com .
Role-based portal content: Helps various user groups to be more productive
more quickly.

Support for custom-built applications

Developers can build their own portal components for displaying custom content, as well
as portal services for providing custom processing. These custom components and
services can make use of many built-in portal services, that enable, for example, creating
navigation links, transforming XML content or implementing client-side events.

3 Web Page Composer


Context
Web Page Composer is a tool for business users that facilitates the creation and management of portal pages that can combine business applications with usergenerated Web content and static content. In this way, major content creation activities can be performed directly by business users, enabling IT personnel to
focus on core tasks and innovation.
Web Page Composer provides an intuitive work environment that is fully based on standard portal capabilities. Applications and content can be integrated from
SAP and non-SAP sources. Portal pages can be enriched with applications and user-generated, unstructured content such as articles, news, documents, and
banners. Web Page Composer content can also be consumed on mobile devices, using portal on device capabilities.

Procedure
1. Administrators perform configuration tasks to set up and maintain Web Page Composer.
For more information, see Configuring Web Page Composer .
2. Business users work in the Web Page Composer staging area to create and maintain areas and pages as well as the Web content that they can contain.
For more information, see Using Web Page Composer .
3. Developers can extend Web Page Composer capabilities. For example, you can enable connecting between content items in a page ("mashups"), extend
the standard notification mechanism, or implement a custom content provider.
For more information, see Extending Web Page Composer .

4 Knowledge Management
Use
With the Knowledge Management functional unit, SAP NetWeaver provides a central, role-specific point of entry to unstructured information from various data
sources. This unstructured information can exist in different formats such as text documents, presentations, or HTML files. Workers in an organization can access
information from different source such as file servers, their intranet, or the World Wide Web. A generic framework integrates these data sources and provides
access to the information contained in them through the portal.

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The Knowledge Management functional unit supports you in structuring information and making it available to the correct target audience. You can use the different
functions on all content of integrated data sources, as long as the technical conditions are met.

Integration
Knowledge Management is a part of SAP NetWeaver Enterprise Portal.
The entire functional scope and configuration of the Knowledge Management capabilities are available in portal iViews.
To run Knowledge Management, you also require the standalone engine Search and Classification (TREX).

Features
Knowledge Management comprises the following functions:
Function

Description

Integrating Repositories

Unstructured information is stored in various types of repository such as file servers or


document management systems. You can use preconfigured repository managers to
integrate repositories and make their content accessible through a central entry point in
the portal. Open programming interfaces (APIs) allow customers and partners to develop
repository managers for other storage systems.
You can also store documents in one of KM's own repositories.

Navigating in Folders

Portal users can navigate in the folders of all integrated repositories and access the
documents they contain. Access to folders and documents is controlled using
permissions.
The user interface for navigating in folders can be configured flexibly and modified to suit
various roles. Portal users can personalize the presentation of the user interface. Open
interfaces allow you to extend the user interface by integrating your own functions into
the standard system.

Search

The search function finds documents in all integrated repositories. The system displays
only documents for which the current user has read permission in the results list.
You can also include the content of Web sites in your indexes using Web crawlers. This
information is then also available through the search function in your portal.

Taxonomies and classification

A taxonomy is a hierarchical structure of categories in which you classify documents


according to content, organizational, or other criteria. Documents that are stored in
different repositories can be included in the same category. Taxonomies portal users to
navigate in a uniform structure throughout an organization even if information is stored
in heterogeneous storage locations.
After the initial configuration has taken place, the system automatically classifies new
and changed documents.

Knowledge Management services

Knowledge Management services enable functions that you can use on the content of all
connected repositories as long as technical conditions are met. These services include
subscriptions, ratings, public reviews, feedback, and personal notes.
You can also import documents into KM repositories from external sources by using the
content exchange service.

Document creation and publishing

Every portal user can create information in the portal, provided he or she has the
necessary permissions.
You can upload documents that you created using a PC application directly to a KM
folder. You can also use forms to create information directly in the Web browser.
The publishing process is supported by various functions such as the approval workflow.
You can assign metadata to documents and other objects to make the knowledge
available in your company more usable.

5 Collaboration
Use
With the collaboration capabilities, SAP NetWeaver allows communication and collaboration in the portal. This allows SAP NetWeaver to bring together members
of project groups regardless of time and of their geographic location. Users can use virtual rooms for common access and organization of documents, applications,
and ideas.

Integration
The entire functional scope and configuration of the Collaboration capabilities are available in portal iViews.

Features
The following table explains the functions included in Collaboration:
Function

Description

Making Services Available

You can configure how the system makes services available for collaboration. You can
make services available in the following applications:

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In the Collaboration Launch Pad , which allows central access to contacts and
services in the portal header
In the Member List of rooms
In the context menu for user names
In the User Details iView
Virtual Rooms

Based on predefined templates, you can create virtual rooms for collaboration within
teams and project groups. A room allows the members access to shared data and
services independent of their location.

Groupware Integration

For collaboration in the portal, you can integrate the e-mail and scheduling services
(Microsoft Exchange) used in your company.

Asynchronous Collaboration

For asynchronous collaboration, the following functions are available:


Online discussions
Online management of tasks, sessions, and documents
Online entry of feedback, ratings, and comments
Information sharing in forums
Information sharing in wikis

Real-Time Collaboration (RTC)

For real-time collaboration, the following functions are available:


Interactive online access to applications (application sharing)
interactive online exchange of information (instant messaging)

Note
The RTC capabilities in SAP NetWeaver are recommended for scenarios that
include the occasional use of instant messaging, and application-sharing services by
a specific group of company-internal portal users-more specifically, one-to-one
application sharing sessions and chat sessions with up to eight users. For large
portal installations, the performance and sizing impacts of RTC should be
considered. For more information, see SAP Note 948298
.
For the intensive use of RTC services, third-party integration is recommended. For
more information, see 1038125
Integration of Third-Party Services

In addition to the services provided by SAP for real-time collaboration, you can also
integrate third-party services, for example, WebEx, in the portal.

More Information
Portal
Knowledge Management

6 Universal Worklist
Definition
SAP NetWeaver provides centralized task management through a universal worklist (UWL), from which business users can manage, respond to, and delegate
daily work items. The UWL can include notifications, alerts, mission-critical workflows, approvals, and ad hoc tasks. Work items can be generated from automated
business processes or raised by colleagues.
Managing Tasks and Alerts in the Universal Worklist
This section describes how to use the UWL to manage and monitor your tasks simply and centrally.
Configuring the Universal Worklist
This section describes the administration and configuration for the universal worklist (UWL).

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