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This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
Humayun
This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
Exhibit 1
Background Information on the
Owners of The Zarmina Group
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This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
Career Break
MAFOM had not been Malihas first choice but
another one of her IOBM professors strongly
recommended her. MAFOM Pharma had an
office in Clifton, a warehouse in Korangi with its
main factories in Mardan and Nowshera. In
view of her strong 2 years of work experience,
relevant internship, high grades and
membership of many societies at IOBM, Maliha
was given a starting salary of Rs70,000 a month,
a Cultus Car with petrol, a big office with a
personal assistant and several facilities. A new
drug UrrubbishMate.2 was about to be
introduced and she would be responsible for its
success. She also had to manage the older drugs
Itsnotallcrap1 and Itsallcrap2. Initially Maliha
was a part of the Product Promotion
department in the Marketing Division but after
6months she was transferred to her own area
at URRUBBISH Products or UR for short. The
work was exciting and challenging and she was
learning so much.
This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
Reporting Lines
While on her training orientation at IT, Maliha
reported to Ilyas Patani - a Humayun Shareef
appointee who was serving as the General
Manager (GM) for Information Technology (IT).
Ilyas had spent a lot of time in the USA and
made much of the fact. Although his resume
sounded impressive, Ilyas came across as a bit
insane. But Humayun explained this as a sign of
genius.
In the first departmental meeting that Maliha
attended, Ilyas Patani announced that hed
been Director of IT at Citibank posted in Florida;
he commuted to New York many hours away by
the corporate jet with the Citibank chairman.
Malo remembered that John Reed had been a
Chairman at Citibank from an old case study
shed done in her Strategic Management
course. To make herself an agreeable team
player she jumped up excitedly to say: You
must be knowing John!
Who? came the reply
John Reed. You know John. He was the
chairman of Citibank then in New York?
Ilyas glared her angrily and shouted You MBAs!
You MBAs! You think you know everything! and
marched off angrily.
A few days later as Maliha was testing the
system for her department, Ilyas came in and
announced: Theres Miss know it all! The MBA
Ilyas wanted to know where she had learned
about John Reed from?
Maliha bluffed: From Sally
Who is Sally? asked a troubled Ilyas
Well Sally Reed of course. But you already
know the family. Such a nice family arent they sir!
Ilyas let out a loud squeal, shouting You MBAs!
You MBAs! You MBAs! You MBAs! and again
marched off. A few days later he had forgotten
all about his bank days and was telling his
admirers about his time at Apple Computers
which he had turned around single handedly;
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This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
Team members
Back at MAFOM Pharma, the department was
being transformed. New people were being
inducted.
Javed, a BA from Rahimyar University was hired
on a low salary but his sponsor Mr. Saleem Haq,
a grade 22, Federal Secretary was promised the
world for him;
There was Najmi Maqsood, an MBA from some
University in the Philippines I am so happy
today. I spent the whole morning admiring my
face. Allah be praised: I am so beautiful. All of
you are so lucky to see me everyday. My
mother says I am the best looking man she has
ever seen.
His Mum is probably blind, thought Malo.
There was Shakir Khan Sherwani whose fathers
cousin was related to the chairman of MAFOM
Mr. Sultan [Khan] Sherwani and Omar
Perwaiz, who had lived in France for some years
MAFOM environment
Despite an environment with little or no office
politics, there were problems. One day, Shakir
and Najmi were working together on the ALU
Distributors file when Najmi picked up Shakirs
pen: Nice pen. Very beautiful he said,
admiring the blue lacquered instrument. Thank
you said Shakir. Najmi went talking: It goes so
well with my clothes. Because I am so good
looking it looks good on me. Shakir was busy
with his work: yes lets do our work here. What
do you think ALU wants to do business with us
for? Isnt the amount small for such a large
company? Why come to us? Najmi wasnt
paying attention You know this pen is the one I
want Now Shakir wasnt listening: We need to
find out what terms Novartis are offering is so
that we can give a competitive bid. Lets get a
print out and sign it Shakir went to get the
printout. When he returned he put the paper
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This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
Problems
Maliha was not the only one to have been
promoted. Shakir had also been promoted to
Assistant Manager which was the same level as
Omar and above Anees. Maliha tried to
convince Humayun Shareef at least to give
Omar more money in recognition of his
services. Many Doctors had complained about
Shakirs arrogant attitude while praising Omars
This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
Epilogue:
---------
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This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
MAFOM PHARMA
Exhibit 2
Administration
Division
Pharma
Production
Division
IT, R&D
Strategy
Division
Executive Cadre
Director
(C M O)
803,000pm
Accord + Civic
465,000pm
2 Civic / 2 Corolla
Manager Cadre
Senior Manager (Maliha after promotion) 167,0000pm Plus 275,000 pm benefits
55,000 pm
140,000pm benefits
43,000pm
70,000pm benefits
Alto / Mira
60,000pm benefits
Cuore Auto
31,000pm
45,000pm
24,800pm
20,250pm
17,050pm
30,000pm
20,000 pm
Motorbike/Van
Company Van
Company Van
Officer Cadre
Senior Officer
Officer
Asst Officer
Trainee
(ANEES)
(JAVAID)
Bonus and incentive rewards are earned. Extra performance is compensated by cash awards, foreign vacations,
local vacations, access to beach huts Hill cottages City Rest houses, foreign training programs, better facilities,
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This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
All Directors are in the C Suite and have C (Chief [?] Officer) titles, e.g.: Director Marketing is CMO;
Director IT is CIO; Director Corporate is CCO (= Chief Marketing Officer; Chief Information Officer; Chief
Op Off; Chief HR Officer; Chief Technical Officer; Chief Strategy Officer and so on)
HIERARCHY titles:
Rank
General Manager
Senior Manager
Manager
Assistant Manager
Officer
Trainee
Age
50
40
35
30
25
21
Avg age
53
46
43
33
29
25
Exp. Qualification
MA/MCOM/MBA
MA/MCOM/MBA
MA/MCOM/MBA
MA/MCOM/MBA
MA/MCOM/ BBA
BA/BCOM
Tenure
12
8
10
7
7
3
Avg increments
17
12
12
10
8
2
Manager Cadre
Rank
Tenure
Avg increments
Senior Manager
Manager
Senior Asst Manager
Asst Manager
30
25
25
23
7
7
7
5
6
6
6
9
38
43
32
26
MA/MBA/MS
MA/MBA/MS
MA/MBA/MS
MA/MBA/MS
Officer Cadre
Rank
Tenure
Avg increments
Senior Officer
Officer
Asst Officer
Trainee Officer
30
26
21
19
11
7
6
2
14
9
5
1
34
29
24
22
MA/MCOM/MBA
MA/MCOM
BA/MA/BCOM
BA/BCOM
Retirement age is 62years which is mandatory for all except Key employees
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This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
A quarter is 3months
Bonuses: All employees must receive 1 bonus per year in order to remain employed. Any employee
ending the year with no bonus received, will be asked to resign as follows: any employee who has not
been paid a bonus in the quarter is put on probation for a minimum of 3months, given any training as
needed, as well as counseling, guidance and helped to return to a normal operational output.
Every year salaries are increased by 5% to 7.5% as COLA (Cost of living Allowance) award.
1 increment, given annually, is equal to approximately 7.5% (range 7% to 7.875%)
The salary is divided up as follows:
Basic salary
Rent Allowance as 55% of basic
Allowances paid as 20% of
_____________
Total pre-tax salary
Example
10,000
05,500
02,000
______
17,500
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This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk
Study Questions:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
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This case prepared for discussion in Seminar for Business Policy. Baber Khairi may be found at: bkhairi2004@yahoo.co.uk