SATHI

System of Application of Technology for Humanresource Improvement

GENERAL ADMINISTRATION
DEPARTMENT

GOVERNMENT OF GUJARAT

SATHI System of Application of Technology for

Human resource Improvement
A major G2E initiative to transform administrative and personnel
functions

Part of e/m-Governance initiative to empower employees/ officers

Part of drive to increase transparency, efficiency and scalable services
Eliminate paper-based transactions and to re-align employees towards
citizen centric services
Rollout is in 2 phases: Phase 1 covers 20,000 officers/ employees and
Phase 2 covers all 4.8 lakh in future
SATHI Solution was released in phases: Partial Release in Aug14, Mobile
Solution in Mar15 and Full Release in Jul15.

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

SATHI - At A Glance
20000
Supervisory
Nodes

E Learning
Portal

Integrated
Application

Scalable

SATHI

Modular
Build

DSS
Centered

Multiple UI

GENERAL
ADMINISTRATION
DEPT.
GOVERNMENT
GENERAL
ADMINSTRATION
DEPT,
GOVERNMENTOF
OFGUJARAT
GUJARAT

3 3

Challenges faced before Project

Conceptualization
Policy Perspective:
Absence of Quick DS Tools.
Limited Availability of Forecasting Tools.

Manager Perspective:
Choosing Right Person for a Position (Profile Matching).
Data exists at Multiple Repositories- Service Book, Personal File, PAR, APR Files.
Time consumed in Sourcing Data- Impacts Quick & Informed Decisions.
Absence of Central HR Application- Multiple HR Applications across Departments.
Non- uniform Communication Templates & Mailing list, Additional Cost of Logistics.
Difficulty in availability of Real-time Employee Record.

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

Challenges faced before Project

Conceptualization
Employee Perspective:
Complex Vertical & Horizontal Channels of Submission.

Different Application Formats for Different Processes & Cadres.

Delay in Decision due to in- sufficiency of Decision- makers & Support- staff.
Time- lag in updating crucial Service- Book.
Non- availability of e- Learning facility to empower an employee for Continuous &
Versatile Skill Development.

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

20% in Personnel Management and 10% in

Accounting Branch Across Organizations
Directorate of Agriculture

Agriculture Department
21%
9%
70%

24%

Establishment
Admin
Wing
Accounts

76%

Programs

Programs

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Agriculture & Co-operation Department

Classwise strength in Department
Class of
employee

Total strength in
Dept.

Strength in Establishment &

Accounts branch

In Percentage of
Total

Class-1
Class-2
Class-3
Class-4
TOTAL
In Percentage

20
28
127
38
213
100%

3
4
30
15
52
24.41%

15%
14.28%
23.62%
39.47%

Directorate of Agriculture
Classwise strength in HOD Office
Class of
employee

Total strength in
HOD office

Strength in Admin branch

Strength in Account
branch

Class-1
Class-2
Class-3
Class-4
TOTAL
In Percentage

27
94
187
33
341
100%

1 (3.70%)
1(1.06%)
63(33.68%)
7(21.21%)
72
21.11%

1(3.70%)
3(3.19%)
23(12.29%)
3(9.09%)
30
8.79%

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

Agriculture & Co-Operation Dept.

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

The Pillars

G
Police Dept.
Passport Office
PF Dept.

e-Filing of returns
e-payment of charges
Applying for licenses

E
E-Office
Passport application
License application
Land records
Birth Certificates

Payroll & payments

Leave and Attendance
Internal Processes

C
GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

HR- Related Processes in SATHI

Sr. No.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.

Process/Module
Calculation of Vacancies, Manpower Planning
Employment Record and Details
Employee Training
Employee Leave Management
Employee Appraisals (PAR)
Recruitment
Promotions
Management of Transfers and Postings
Disciplinary / Vigilance Cases
Sanction of Exit / Retirements
Benefit Management Module
Pay Fixation
Management of LTC / Home Travel
Deputation / Lien
TA/DA Management
Medical
Roster Management

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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The difference the project made to the

Stakeholders
ORGANIZATION

OFFICERS/ EMPLOYEES

Redeploying administrative services to

field services

Online availability of own and team information

for decisions and service delivery.

Reduced cost of logistics due to

automated workflow approval process

Single source of data for informed decision

making.

Reduced usage of paper due to online

submission, approvals and notifications
Online marking of attendances leading to
saving of personal transportation cost
Savings in valuable real-estate/ physical
space needed to maintain/ preserve
physical records, furniture and fixtures,
storage equipment and costs, and logistics

Empowering employees to plan and manage

their skill development.
SATHI Mobile, with 25+ services, is enabling
employees to perform critical administrative
activities anytime anywhere.
Manage learning and virtual meetings using
SATHI Mobile.
Access to reports using mobile.
Real time access to own data such as service
book, posting profile, compensation profile, etc.

GENERAL
ADMINISTRATION
DEPT.
GOVERNMENT
GENERAL
ADMINSTRATION
DEPT,
GOVERNMENTOF
OFGUJARAT
GUJARAT

11 11

Present

And
Of Personnel Management

Future
Secretary

Department
Secretary
Deputy
Secretary

First
Support
/ HoD

Head of
Department

Under
Secretary

Asstt / Dy
Director

2-3 Section
Officer

Office Head

Administrative
Officer

2-4 Deputy
Section Officer

Head Clerk

2-3 Senior
Clerk

Head Clerk

Head
of
Office

2 Senior Clerk

2-3 Junior
Clerk

2-3 Junior
Clerk

SATHI
All Employees
All Employees
GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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SATHI on Mobile - M Governance to

Empower Employees

SATHI Mobile App is Available on

iOS, Android and Windows Mobile
Platforms
It Gives access to Leave,
Reports, News, Career, e-Learning
Content, Salary Information,
Phone Book and Organogram

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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National and/or State common Infrastructure

being leveraged
SATHI Solution, due to security reasons, works only on GSWAN
Intranet Gujarat State Wide Area Network.

SATHI Mobile, with its limited features, however, works on mobile

networks.
SATHI hardware is hosted in SDC Gujarat State Data Center. The
production server is placed in a highly secured zone, manned 24X7 by a
highly trained personnel.

GENERAL
ADMINISTRATION
DEPT.
GOVERNMENT
GENERAL
ADMINSTRATION
DEPT,
GOVERNMENTOF
OFGUJARAT
GUJARAT

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The Intuitive User Interface, Key Functions over Mobile

Platform, ERP Approach Make the Project Special
SATHI Mobile, undoubtedly, is one of the largest mobile app offering 25+ employee and
manager services ranging from leave apply, approval of leaves, view balances, view postinghistory, view performance appraisal summary and many more.
Learning Solution on Mobile App: empowering officers and employees to manage learning
courses at their own convenience.
Using Mobile solution to manage virtual meetings, virtual class room trainings.
SATHI Mobile as a medium to monitor disaster relief operations and updates.
Easy and Real-time access to employee data thereby leading to quick and informed decision.
Reduced turnaround time for HR processes due to automated workflow, approvals and auto
order-generation and auto-distribution to process specific mailing list.
Significant saving potential due to reduced usage of paper based processing, reduced logistics
cost, elimination of positions in support functions and elimination of transit loss.
One source for employee interface, easy to navigate, simple and Visually Appealing UI with
maximum 4 clicks for User to reach the transaction screen.

Challenges: data digitization, user adoption, change management.

GENERAL
ADMINISTRATION
DEPT.
GOVERNMENT
GENERAL
ADMINSTRATION
DEPT,
GOVERNMENTOF
OFGUJARAT
GUJARAT

15 15

SATHI New Model of ERP System for

Government
Potential Saving of significant Manpower from Establishment Functions.

Substitution of Class III Establishment Function Faster Decision Making

(Two person to process vs 4-6 persons).
Rule Book Hardwired.

No Delay In Communication Spontaneous.

No Parallel Set-up for Service-book maintenance & Up-dation.
Record Always Current.

Every Change effective for upcoming Transactions.

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Application

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Application

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Application

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Approval

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Approval

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Approval

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Approval

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Approval

System
Generated
Orders
Saves Support
Staff and
Does at the
Same Instant

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Approval

Preconfigured
Mailing List

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Leave Validation/check

Alert clarifying
non- entitlement

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Head Quarter Leave

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Scope For Replication

SATHI is not a replication of any other project.
Solution built on SAP COTS Product. Customization Owned by Govt of Gujarat.
Tripartite Agreement to enable roll out to other Government Organizations.
It is an initiative in its kind, with modular build of all Employer-Employee
transactions in the Government with integration of all modules.
In the future phase, the solution will be rolled out to all 4.8 lakh employees under
Govt. of Gujarat. This includes autonomous and semi-autonomous bodies.
SATHI can be adopted by other State and Central Govt., with minimum changes.
Roll out opportunity at other state and Central Govt. Departments, Undertakings,
etc.
SATHI Solution has opened new avenue for partnership model in service delivery.
While there is no PPP model, adopting SATHI Solution will attract size discounts, in
addition to a provision for 20% royalty to Gujarat State.

GENERAL
ADMINISTRATION
DEPT.
GOVERNMENT
GENERAL
ADMINSTRATION
DEPT,
GOVERNMENTOF
OFGUJARAT
GUJARAT

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Sustainability
SATHI Solution is built on scalability to ensure faster and quicker roll
outs in future
Hardware has been procured keeping in mind the future rollout
covering all the employees of Govt of Gujarat

Licensing Agreement with SAP is highly flexible with size discounts.

Dedicated budget, drawn from department
Dedicated HRMS Specialist Personnel drawn from experience, domain
knowledge, IT skills
Implementation of SATHI with increased number of Organizations and
users will result in saving support manpower currently engaged in HRrelated processes. In other terms, the human resources saved through
SATHI as such may be deployed in field for public service delivery.

GENERAL
ADMINISTRATION
DEPT.
GOVERNMENT
GENERAL
ADMINSTRATION
DEPT,
GOVERNMENTOF
OFGUJARAT
GUJARAT

29 29

Way Forward and Roadmap of the Project

Roll out to cover all employees of 26 Departments right to village level
Future roll out to include autonomous and semi-autonomous bodies
across Gujarat
Encourage other State/ Central Govt Departments to adopt the
solution due to:
Reduced deployment time for prospective adopters,
Taking advantage of efforts put in by Gujarat Government

Gujarat gets royalty from adoption, thus making SATHI generate own
funds
Achieve optimized ratio of 92:8 for Field Staff and Administrative staff
leading to increased citizen centric service delivery and also save
administrative costs by re-alignment of staff
Facilitate user adoption by anchoring change management.
GENERAL
ADMINSTRATION
DEPT,
GOVERNMENTOF
OFGUJARAT
GUJARAT
GENERAL
ADMINISTRATION
DEPT.
GOVERNMENT

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SATHI Three Dimensions

Policy

Management

Employee

Manpower Need Analysis

Resource Forecasting
Vacancy Distribution
Across Districts
Cash Outgo - Medical /
Travel Costs
Employee Strength for
different Job Functions
Visual Posting Profile for
Team Building / Interest
Avoidance
Skill / Competency Based
Search of Employee
Database

Employees Analytic
Age, Demographic
Position Analytics Filled,
Unfilled
Human Resource
Budgeting
Talent Management - Skill
/ Competency
Assessment, Training
Monitor Admn Processes
PAR, DPC, 50-55 Review
Monitor Work Process
Loan/ Advances, GPF, etc
Online Alerts &
Notifications

Employee Profile
Service Book Complete
Transparency
Standard & Uniform
Application of Rules
Faster Benefits
Management
Online Learning Skill/
Competency
Enhancement
Skill Position Matching
A Job of Employees
Liking
Talent Profile & Feedback
on Performance
Empowering &
Motivating Employees

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Challenges

Data
Digitization

Challenges

User
Adoption

SATHI may Succeed ONLY

IF Every Decision Maker is
Computer Savvy.

Process Reengineering

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots LTC Application

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots LTC Application

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots LTC Approval

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots LTC EL Encashment

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots LTC EL Encashment

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots NOC for Personal

Foreign Visit

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots NOC for Personal

Foreign Visit

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots NOC for Personal

Foreign Visit

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots NOC For Passport

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots NOC For Passport

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Annual Property

Return

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Annual Property

Return

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Performance

Appraisal (PAR) :Section 2 Self appraisal

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Performance

Appraisal (PAR) :Section 2 Self appraisal

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Performance Appraisal

(PAR): Section 3 Reporting officer

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Performance Appraisal

(PAR): Section 3 Reporting officer

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Performance Appraisal

(PAR): Section 3 Reporting officer

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Performance Appraisal

(PAR): Section 3 Reviewing officer

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Performance Appraisal

(PAR): Section 4 Reviewing officer

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Performance Appraisal

(PAR): Employee decision

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Transfer & Posting

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Transfer & Posting

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Transfer & Posting

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots Transfer & Posting

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots SATHI Mobile Application

View

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots SATHI Mobile Application

View

GENERAL ADMINISTRATION DEPT. GOVERNMENT OF GUJARAT

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Sample Screen Shots SATHI Mobile Application

View

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