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How do I change the timer for the Cisco Phones connected to CUCM to register to the voice
gateway for SRST once CUCM is down?
It seems to take awhile for that process to occur and I would like to change that timing to be
faster.
And vice versa, how do I change the timer for the phones register back to CUCM? It takes
awhile for that to happen also.
Thank you!
-rya
Hi Rya,
Be a little careful with these settings, if you get too fine you might find
the phones "flapping" between SRST and CUCM
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This parameter specifies the a common link qualifying time period for all the devices using a
specific SRST reference.
A key part of this config is built with the relationship between the Ip Phones - Device PoolCallmanager Group. If you have three CCM's in the Callmanager Group (which is the
recommended design) then the time to failover to the SRST Router is increased as shown
below;
When Cisco IP phones lose contact with primary, secondary, and tertiary Cisco Unified
CallManagers, they must establish a connection to a local Cisco Unified SRST router to
sustain the call-processing capability necessary to place and receive calls. The Cisco IP
phone retains the IP address of the local Cisco Unified SRST router as a default router
in the Network Configuration area of the Settings menu. The Settings menu supports a
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is not warrantied by Cisco.
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maximum of five default router entries; however, Cisco Unified CallManager accommodates
a maximum of three entries. When a secondary Cisco Unified CallManager is not available
on the network, the local Cisco Unified SRST router's IP address is retained as the standby
connection for Cisco Unified CallManager during normal operation.
Typically, it takes three times the keepalive period for a phone to discover that its connection
to Cisco Unified CallManager has failed. The default keepalive period is 30 seconds. If the
phone has an active standby connection established with a Cisco Unified SRST router, the
fallback process takes 10 to 20 seconds after connection with Cisco Unified CallManager
is lost. An active standby connection to a Cisco Unified SRST router exists only if the
phone has the location of a single Cisco Unified CallManager in its Unified CallManager
list. Otherwise, the phone activates a standby connection to its secondary Cisco Unified
CallManager.
Default: 30
Minimum: 10
Maximum: 1000
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If a Cisco IP phone has multiple Cisco Unified CallManagers in its CallManager list, it
progresses through its list of secondary and tertiary Cisco Unified CallManagers before
attempting to connect with its local Cisco Unified SRST router. Therefore, the time that
passes before the Cisco IP phone eventually establishes a connection with the Cisco
Unified SRST router increases with each attempt to contact to a Cisco Unified CallManager.
Assuming that each attempt to connect to a Cisco Unified CallManager takes about one
minute, the Cisco IP phone in question could remain offline for three minutes or more
following a WAN link failure.
http://www.cisco.com/en/US/products/sw/voicesw/ps2169/
products_configuration_guide_chapter09186a00806674d2.html#wp1048437
Cheers!
Rob
That's a lot of info, but it provides me good details for what I can do.
Thank you!
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is not warrantied by Cisco.
4
-rya
Hey rya,
Cheers!
Rob
Postings may contain unverified user-created content and change frequently. The content is provided as-is and
is not warrantied by Cisco.
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