2010 FHD Plasma TV G20 G25 Series Troubleshooting Handbook PDF

Cover Page
2010 - FHD Plasma TV Troubleshooting Handbook

2010- Plasma FHD TV (13th Generation)
Applies to models:
G20 & G25 Series
TC-P42G25
TC-P46G25
TC-P50G20
TC-P50G25
TC-P54G20
TC-P54G25
Panasonic National Training

Panasonic Service and Technology Company
TTG101013CP
Table of Content
Topic
Table of Content
SOS Detect (Shutdown)
Power LED Error Code Definition and the Failure-Causing-Boards
Power LED Error Code Definition
Boards Replacement by Blinking Code (G20/G25 Series)
Quick Procedure To Check For Short or Low Resistance Condition of the Vsus,
Vda, and P15V Lines
Quick Procedure To Check For Short or Low Resistance Condition of the Vsus,
Vda, and P15V Lines
Quick Procedure To Determine the Cause of the Problem if a short or Low
Resistance Reading is Found
Quick Procedure To Determine the Cause of the Problem if a short or Low
Detailed Troubleshooting Procedure for Shorted Vsus
Detailed Troubleshooting Procedure for Shorted P15
Detailed Troubleshooting Procedure for Shorted P15V
Detailed Troubleshooting Procedure for Shorted Vda
Troubleshooting 1 Blink Failure
Troubleshooting 2 Blinks Failure
Troubleshooting 2 Blinks Failure (1 of 2)
Troubleshooting a 4 Blinks Failure (1 of 2)
Page
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Topic
Troubleshooting 7 Blinks Failure (1 o 2)
Troubleshooting 7 Blinks Failure (2 o 2)
SU-SD boards (Together) Isolation Procedure
SU Board Isolation Procedure
SD Board Isolation Procedure
Vfo, VSCN-F, & 5V_F Resistance Measurements (SU-SD boards)
Troubleshooting 10 Blinks Failure At Plug in
Troubleshooting 10 Blinks Failure After Power On
Troubleshooting No Power/Dead Unit
TVs Behavior After Connectors Removal
End
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46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
Slide 2
SOS Detect
(Shutdown)
When an abnormality occurs in the unit, the SOS Detect circuit is triggered and the TV shuts down.
The power LED on the front panel will flash a pattern indicating the circuit that has failed.
Cautions:
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch
on the TV for a few seconds until the LED turns off.
Some steps require removal of connectors and sometimes PC boards removal. Do not allow the TV to
run for more than 30 seconds while connectors or boards are disconnected.
NOTE: When taking voltage reading, place your meters probe on the test point or pin indicated before
connecting the TV to the AC line. The voltage you intent to measure may only appear for a brief
moment.
Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off and
unplugged. When disconnecting P2/SC2 or P11/SS1, bleed the remaining charge of the Vsus before reconnecting the cable.
Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.
Slide 3
Slide 58
Power LED Error Code Definition and the Failure-CausingBoards
POWER LED
ERROR
CODE
CIRCUIT MONITORED
1 BLINLK
Panel Information SOS

Panel Alarm SOS
2 BLINKS
P15V form the P board
3 BLINKS
P3.3V from the A board
4 BLINKS
Power Supply output

voltages
5 BLINKS
P5V from the A board
6 BLINKS
SC Energy Recovery Circuit
CONDITIONS TRIGGERING
THE SHUTDOWN
Communication problem between CPUs on A board.

Missing P15V
P15V is not been generated by the P board.
P15V is been affected by one of the boards it is
connected to (A short circuit of the P15V).
Wrong diagnostic by the A board
Missing P3.3V
Reasons:
The A board is not generating the 3.3V
The 3.3V is been affected by one of the C boards
or the Panel (A short circuit of the P3.3V).
Regulation issues with any of the voltages output from the
power supply.
Missing P5V
Reasons:
The A board is not generating the 5V
The 5V is been affected by the SC, SS, A, or C2
board (A short circuit of the P5V).
An increase or reduction of the Energy Recovery Circuit
output (MID).
Open connection between connector A33 on the A board
and SC20 on the SC board.
Open connection between any of the ribbon cables on the
C boards and the A board.
Open connection between the ribbon cable/cables
interconnecting the C boards.
Wrong diagnostic by the A board.
LIST OF BOARDS POSSIBLY CASUSING THE FAILURE

MOST
COMMON
2ND
OCCASIONALLY
RARELY
SC
SS
C1 or C2
Panel
SC,SS
C2
SC
Slide 4
Power LED Error Code Definition
POWER LED
ERROR
CODE
7 BLINKS
CIRCUIT MONITORED
Scan Drive Circuit and

Connection between the SC
board and the SM(SU/SD)
board.
8 BLINKS
Sustain Drive Circuit and

Connection between the SS
board and the Panel.
9 BLINKS
Discharge Control Circuit

(IC9300)
Missing Vsus.
Abnormality of the scan circuit output, the 15V_F, the
scn_pro, and Vscn circuit.
Loose or open Connection between the SC board and the
SM(SU/SD) board (SC41, SC42, SC46).
Open or loose connection between connectors SC2/P2
Abnormality of the Sustain drive circuit.
Open or loose connection between the SS board and FPCs
from the panel (SS61, SS64, SS21, SS24 and SS58).
Open or loose connection between connectors C10/C20
Failure of IC9300
Abnormalities of the F+15V.
Reasons:
The P board is not generating the F+15V
SUB Voltages are affected by the K board or by
metal object present in the SD card slot..
Shorted Vsus (By the SS board or SC board).
Shorted Vda (By the panel, C1, or C2 board)
Wrong diagnostic by the A board.
10 BLINKS
12 BLINKS
CONDITIONS TRIGGERING
THE SHUTDOWN
AUDIO AMP
Abnormalities of the Audio AMP
LIST OF BOARDS POSSIBLY CASUSING THE FAILURE

MOST
COMMON
2ND
OCCASIONALLY
RARELY
SC
SM
Panel+SC+SM
SS
Panel
C2
SS
SC
A-P
Slide 5
Boards Replacement by Blinking Code (G20/G25 Series)

Blink
Code
List of boards likely to cause the symptom. (Based on Actual Reports and Circuit Operation)
Most
Common
2nd
3rd
4th
5th
6th
SC
SS
SC
C1
C2
C3
Panel
SC
SS
SD
SD
SC
SS
C2
SC
SD
SC
SU
SM
SD
SS
Panel
C2
10
SC
SD
SS
11
Fan
12
Speakers
This part can possibly cause this

error code, but so far there has
not been any report of this part
causing this symptom.
This part can possibly cause

this error code and it has
been confirmed to cause this
symptom.
Panel
SU
7th
Technically, this part is not likely

to cause this error code, but it
has been confirmed to cause this
symptom.
Slide 6
Quick Procedure To Check For Short or

Low Resistance Condition of the Vsus,
Vda, and P15V Lines
Slide 7
Quick Procedure To Check For Short or Low Resistance

Condition of the Vsus, Vda, and P15V Lines
Note: Vsus is generated by the Power supply and is only used by the SS and SC boards
Vda is generated by the Power supply and is only used by the Panel (Panel Drive ICs)
P15V is generated by the Power supply and is used by the A, SS, and SC boards
Test points for the Vsus, Vda, and P15V can be easily found on
the P board. To check for short circuit or low resistance on
these lines, follow this procedure:
Preparation
1.
Make sure the TV is disconnected.
2.
Remove any residual charge from the Vsus and Vda

lines by momentarily grounding them through a 500
ohms resistor (At least 5Watts).
3.
Measure the resistance between chassis ground and

the pins indicated on the table below. A dead short or
a reading lower than 1K indicates a shorted or
partially shorted line.
TC-P42G25
Voltage Test Points

Connector/
Wire Color
Pin Number
Voltage
P11/White
Vsus
P11/Brown
P15V
P35/White
Vda
Note: For a quick procedure to determine the cause of the problem

when a short or low resistance reading is found, see the next page.
For a detailed procedure, see pages 11~16
TC-P46G25
TC-P50G20 TC-P50G25
TC-P54G20 TC-P54G25
Slide 8
Quick Procedure To Determine the

Cause of the Problem if a short or Low
Slide 9
Quick Procedure To Determine the Cause of the

Problem if a short or Low Resistance Reading is Found
Note: For a detailed procedure, see pages 11~16
Shorted Vsus
Note: Vsus is generated by the Power supply and is only used by the SS and SC boards
If a short is found on the Vsus line, remove connectors P2/SC2 and P11/SS11 one at a time to determine if the SC
board or the SS board is defective.
Shorted Vda
Vda is generated by the Power supply and is only used by the Panel (Panel Drive ICs)
If a short is found on the Vda line, is likely that the panel or one of the C boards is defective. To determine which is
defective, remove connector C10 between the C1 and C2 boards and the panels flex-cables connected to the
C boards one at a time.
Shorted P15V
P15V is generated by the
Power supply and is
used by the A, SS, and
SC boards
If a short is found on the P15V
line, remove connectors P6,
P11, P25, and SC20 one at a
time to determine which board
is defective. A shorted P15 is
primarily caused by the
following boards in the order
presented; SC, P, A, and SS
boards.
Note: Even though is not
common, the P board can also
cause a shorted Vsus, Vda, or
P15V.
Vsus, Vda, and P15V Distribution

Note: For a detailed procedure, see pages 11~16
Slide 10
Detailed Troubleshooting Procedure

for Shorted Vsus
Slide 11
See the picture on page 10 for

connectors location
Measure the resistance between pin1

of connector SC2 on the SC board
and ground (Chassis).
Replace the SS
board
Replace the SC
board
Start Here
Unplug connectors P2 and P11, on
the P board. Measure the
resistance between pin 1 of
connector P2 and ground (Chassis)
No
Is there a
short
circuit?
Yes
No
Is there a
short
circuit?
Yes
No
Is there a
short
circuit?
Yes
Replace the P
board
Measure the resistance between pin1

of connector SS11 on the SS board
and ground (Chassis).
Replace the SC
and SS boards
Note: Perform firmware upgrade after replacing the SC or SS boards
Slide 12
Detailed Troubleshooting
Procedure for Shorted P15
Slide 13
Detailed Troubleshooting Procedure for Shorted P15V

connectors location
Start Here
Unplug connectors P6 and P11, on
the P board. Measure the
No
Is there a
short
circuit?
Yes
Replace the P
board
Reconnect P11 and measure the

No
Is there a
short
circuit?
Yes
Replace the SS
board
Disconnect SC20 on the SC board and reconnect P6. Measure the

resistance between pin 1 of connector P6 and ground (Chassis)
Replace the SC
board
No
Is there a
short
circuit?
Yes
Replace the A
board
Slide 14
Detailed Troubleshooting
Procedure for Shorted Vda
Slide 15

Start Here
Unplug the connector P35 on the P board and check the resistance between pin 1 of connector P35 on the P board and ground (Chassis).
No
TC-P42G25
TC-P50G20
TC-P46G25
TC-P50G25
Is there a
short
circuit ?
Replace the P
board
Reconnect P35 and unplug the

ribbon cable between the C2 and
C3 boards. Measure the resistance
between pin 1 of connector P35 on
the P board and ground (Chassis)
TC-P54G20
Reconnect P35 and unplug the
ribbon cable between the C1 and
C2 boards. Measure the resistance
between pin 1 of connector P35 on
the P board and ground (Chassis)
Yes
TC-P54G25
Reconnect the ribbon cable between the C2 and C3

boards and unplug the ribbon cable between the C1 and
C2 boards. Measure the resistance between pin 1 of
connector P35 on the P board and ground (Chassis)
No
Is there a
short
circuit ?
No
Is there a
short
circuit?
Yes
Yes
The problem could be the C1

board or the panel. Proceed to
isolate the panel from the C1
board to determine which is bad.
Yes
Is there a
short
circuit?

No

Slide 16
Slide 17
If the TV shuts down and the power

LED blinks 1 time, replace the A
Slide 18
Slide 68
Slide 19

Cautions: Disconnect the AC Power prior to making any disconnection or connection.
If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV for a few
seconds until the LED turns off.
When taking voltage reading, place the voltmeter probe at the test point, component, or connectors pin indicated before
connecting the TV to the AC line. This will ensure voltage reading accuracy before the TV shuts down. (Since the TV is
shutting down, expect the voltage to only come up a couple of seconds.)
Check connections between P6 on
the P board and A6 on the A board.
P6/A6 connection
TC-P42G25
TC-P46G25
TC-P50G20 TC-P50G25
TC-P54G20 TC-P54G25
Slide 20

Blink
Code
List of boards likely to cause this symptom. (Based on reports and circuit operation).
Most Common
2nd
3rd
4th
SC
SS
This part can possibly cause this error code and

it has been confirmed to cause this symptom.
5th
6th
7th
This part can possibly cause this error code, but there has
not been any reports of this part causing this symptom.
See the picture on page 10 for connectors location

Start Here
Follow the procedure on slide 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
Unplug the TV and disconnect SC20

on the SC board. Plug in the TV and
turn the power on
Replace the SC
board
Replace the P
board
6 Blinks
No
Noa short
Is there
Yes
circuit of the
Vsus, Vda, or
P15V?
Yes
How many times

is the power LED
blinking?
No
Is there
15V
present?
Follow the
procedure on
slides 9~16
2 Blinks
Yes
Unplug the TV. Get ready

to measure the voltage at
pin 1 of connector P6 on
the power supply. Plug in
the TV and turn it on.
Replace the A
board
Slide 21
Slide 22

The distribution of the P3.3V

is done through ribbon
cables. Measuring the P3.3V
might be a little challenging
and difficult. To easily
measure the P3.3V, locate
the test point TP9201or coil
L9000 on the A board.
A
P3.3V Test Point TP9201 or L9000 on the A board
Slide 23

Blink
Code
Most Common
2nd
3rd
4th
5th
6th
SC
C1
C2
C3
Panel
This part can possibly cause this error

code, but so far there has not been any
report of this part causing this symptom.

error code and it has been
confirmed to cause this symptom.
Start Here
Unplug the TV and check the resistance between

TP9201 on the A board and ground (Chassis).
(Go to the previous slide (Slide 45) to see a
picture showing the location of TP9201.)
Disconnect the ribbon cable

between C2 and C3 (C26)
and reconnect A32. Measure
the resistance between
TP9201 and ground
(Chassis)
No
Technically, this part is not likely to

cause this error code, but it has been
confirmed to cause this symptom.
Follow the procedure on slide 8 to check the Vsus, Vda, and

P15V for short circuit or low resistance reading.
No
Replace the
A board
Is there a
short
circuit ?
Yes
Is there a short
circuit of the Vsus,
Vda, or P15V?
No
Follow the
procedure on
slides 9~16
50 & 54
No
Is there a
short
circuit?
Yes
Unplug connectors A31 and A32, on the

A board. Measure the resistance
between TP9201 and ground (Chassis)
Yes
42 & 46
Yes
7th
Reconnect
C26 and
disconnect
A32
Disconnect the ribbon cable between C1 and C2

and reconnect A31. Measure the resistance
between TP9201 and ground (Chassis)
No
Is there a
short
circuit?
Yes
Replace the A
board
Is there a
short
circuit?
The problem could be the C2 board or the panel.

Proceed to isolate the panel from the C2 board
to determine which is bad.
Yes

Slide 24
Slide 25

Blink
Code
4
Most
Common
2nd
3rd
4th
5th
SC
SS
SD


symptom.
6th
7th

symptom.
Slide 26

See the picture on page 10 for connectors location
Start Here
Follow the procedure on slide 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
No
Is there a short
circuit of the
Vsus, Vda, or
P15V?

on the SC board. Turn the power on
Replace the SC
board
Yes
How many times

is the power LED
blinking?
6 Blinks
Follow the
procedure on
slides 9~16
4 Blinks
Unplug the TV and get ready to
measure the voltage at pin 9 of
connector P7.
Plug in the TV and turn it on.
Replace the A
board
No
Is there
3V
present?
Yes
Replace the P
board

Slide 27
Slide 28

Blink
Code
Most Common
2nd
3rd
4th
5th
SD
SC
SS
C2


symptom.
6th
7th

symptom.
Troubleshooting
Unplug the TV and do a resistance test between the P5V and ground to determine if the P5V is
shorted or not.
P5V not shorted (Only the A and P board are suspected of causing the problem)
If the P5V is not shorted, the possibilities of the SC, C2, and SS boards of being defective are eliminated.
To determine between the P board and the A board, connect the TV, turn the power on, and check to see if the P5V is
present.
If P5V is present, the A board is likely to be defective. If P5V is missing, the P board is defective.
Shorted P5V
If a short is found, with the TV disconnected, start removing the connectors providing P5V one at a time until the source of
the short is detected.
Slide 29

To easily measure the P5V, locate the coil L9801.
The location of L9801 is shown in the image below
P5V (L9801) Location

TC-P42G25
Slide 30

Start Here
Follow the procedure on page 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
Yes
No
Follow the
procedure on
slides 9~16
Is there a short circuit of

the Vsus, Vda, or
P15V?
Unplug the TV and check the resistance between L9801 on the A board and ground (Chassis). (Go
to the previous page (Slide30) to see a picture showing the location of L9801.)

How many times

is the power LED
blinking?
6 Blinks
Replace the SC
board
Its rare but
possible for the SD
board to cause this
problem.
Reconnect SC20 an
follow procedure
on page41 To
isolate the SD
board.
Replace the SS
board
No
Is there a
short
circuit ?
Unplug connectors A33 and A32,

on the A board. Measure the
resistance between L9801 of and
ground (Chassis)
Yes
Replace the A
board
5 Blinks
Reconnect A33 and measure the

resistance between L9801 and
ground (Chassis)
Loosen the A board and
disconnect SS33 on the
SS board or C23 on the
C2 board. Reconnect
A32. Measure the
resistance between L9801
and ground (Chassis)
No
Is there a
short
circuit?
Yes
No
Replace the C2
board
Is there a
short
circuit?
No
Is there a
short
circuit?
Yes
Yes
Replace the SC
board
Replace the A
board
Slide 31
Slide 32

Blink
Code
List of boards likely to cause this symptom. (Based on actual reports and circuit operation).
Most Common
2nd
3rd
4th
SC
SD


symptom.
5th
6th
7th

symptom.
Energy Recovery/Vscan
The energy recovery circuit and Vscan are monitored in the SC board. Failure of any these 2 circuits triggers the SOS6
line causing the unit to shut down and the power LED to blink 6 times.
Under normal operation, the output voltage (MID) of the Energy Recovery circuit ranges between 68V and 138V. If the
voltage drops below 67V or increases above 139V, the error detect circuit (IC16581) is triggered. This causes a high to be
output to pin 21 of connector SC20.
Pin 21of SC20 also goes high, if the Vscan generating circuit fails.
The voltage from SC20 is connected to pin 90 the SYSTEM MPU (IC1100) in the A board via the ANALOG-ASIC(IC5480).
When pin 90 of the SYSTEM MPU (IC1100) goes high, the TV shuts down and the power LED blinks 6 times.
This condition is normally caused by the SC, A, or P board. (SC>A>P).
6 blinks can also be caused by open connection between the C boards and open connection between any of the C board
and the A board.
Slide 33

connectors location
Start Here
No
Is there a short circuit of
the Vsus, Vda, or
P15V?
Yes
Follow the
procedure on
the pages 9~16
Unplug the TV and verify that all the cables on the SC board are properly seated. Also check the ribbon cables and connectors on the A and C
boards. Disconnect connector SC20 on the SC board and connector C10 on the C1 board. Plug in the TV and turn it on
Replace the A
board
6 Blinks
No
Did the
number of
blinks change
to 8 blinks?
Yes
8 Blinks
Replace the SC
board

Slide 34
Slide 35

Wait at least 2 minutes before the removal of any connector.
Remove the front cabinet and expose the panel to a bright light for a thorough visual inspection. Check for cracks and
blown pixels or any other abnormalities.
Check for burnt spots on the SM board.
Blink
Code
Most Common
2nd
3rd
4th
5th
6th
SC
SU
SM
SD
Panel
not been any report of this part causing this symptom.
7th

Warning: The Vsus line has large capacitors that hold the charge for some time even after the TV has been turned off and
unplugged. When disconnecting P2/SC2 or P11/SS1, bleed the remaining charge of the Vsus before reconnecting the cable.
Use a 500 ohms/ 5W (At least) resistor to discharge the Vsus line before reconnecting P2/SC2 or P11/SS11.
Slide 36
Check the panel for abnormalities

and burnt pixels.
Start Here
Unplug the TV and check all the connectors on the SC, SU, and SD (42 = SM board). Make sure they are properly seated. If the TV still shuts down
with 7 blinks, unplug it and follow the procedure on page 8 to check the Vsus, Vda, and P15V for short circuit or low resistance reading.
Disconnect SC20. Plug in
the TV and turn it on
Yes
6 Blinks
Did the
number of
blinks
changed to 6
blinks?
No
No
7 Blinks
Yes
Is there a short
Vda, or P15V?
Disconnect the TV and reconnectSC20. Plug-in the TV. Set your voltmeter to
measure the voltage at pin 9 of connector P7 on the P board. Turn the TV on.
No
Unplug the TV and reconnect SC20. Isolate both the SU and SD boards together
(Follow the procedure on page 38). Plug in the TV and turn it on. Note: Do not allow
the TV to stay on for more than 30 seconds
Replace the SC
board
Follow the
procedure on
the pages 9~16
Yes
Is the TV still
shutting
down ?
Replace the SM
board
Is there
3V
briefly?
Replace the A
board
Yes
Replace the P
board
No
Yes
Is the TV
still shutting
down?
No
Replace the
SU board
42
46-50-54
The problem may be the SU, SD, or both.

Even though is not required, the
resistance test procedure on page42 can
help in finding the problem.
Skip this step if so desired and continue
with the next step.
Unplug the TV and

isolate only the SU
board. Follow the
procedure on page
40
Unplug the TV and isolate only the SD board.

Follow the procedure on page 41
No
Replace the SD
board
Is the TV still
shutting
down?
Yes
Replace the SU
and SD boards
Slide 37
SU-SD boards (Together) Isolation

Procedure
Slide 38

Preparation:
Disconnect AC Power prior to making any
disconnection or connection.
Wait at least 2 minutes before the removal of
any connector.
Note: If the power LED continues to blink even
after the TV is unplugged, press and hold the
power switch on the TV for a few seconds until the
LED turns off.
Procedure:
1. Remove the 4 VFG screws from the SU and SD
boards. (See picture.)
2.
Remove SC41, SC42, and SC46 from the SC

board. Also remove the ribbon cable between
the SU and SD boards (SU11/SD11).
3.
Install the SC50 Jig or just jump pins 1 and 2 of

connector SC50 on the SC board.
Actual SC50 Jig
Note: Remove the jig or the jumper after

completing the isolation procedure.
Slide 39
SU Board Isolation Procedure

To isolate either the SU or the SD board individually, all
the connectors, (Except the panel flex-cables) and the
VF-GND screws on the board have to be removed.
(See the picture below)
Preparation:
Disconnect AC Power prior to making any disconnection or
connection.
Note: If the power LED continues to blink even after the TV is
unplugged, press and hold the power switch on the TV for a few
SU board Isolation Procedure

1.
Remove the 2 VFG screws from the SU board.

Note: The 2 screws on the SD board should be
installed.
2.
Remove SC41/SU41 and the ribbon cable

between the SU and SD boards (SU11/SD11).
Note: SC46 and SC42 should be connected
3.

Actual SC50 Jig

Slide 40
SD Board Isolation Procedure

To isolate either the SU or the SD board individually, all
the connectors, (Except the panel flex-cables) and the
VF-GND screws on the board have to be removed.
(See the picture below)
Preparation:
Disconnect AC Power prior to making any disconnection or
connection.
Note: If the power LED continues to blink even after the TV is
unplugged, press and hold the power switch on the TV for a few
SU board Isolation Procedure

1.
Remove the 2 VFG screws from the SD board.

Note: The 2 screws on the SU board should be
installed.
2.
Remove SC46/SD46 and SC42/SD42 and the

ribbon cable between the SU and SD boards
(SU11/SD11). Note: Make sure SC41/SU41is
connected.
3.

Actual SC50 Jig

Slide 41
Vfo, VSCN-F, & 5V_F Resistance

Measurements (SU-SD boards)
Slide 42

Preparation:
Disconnect AC Power prior to making any disconnection or connection.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power switch on the TV
for a few seconds until the LED turns off.
Procedure:
1. Remove the 4 VFG screws from the SU and SD boards. (See picture to the next page (page 44).)
2.
Disconnect SC41, SC42, and SC46 from the SC board. Also remove the ribbon cable between the SU and SD
boards (SU11/SD11). (See picture on the next page (Page 44).)
3.
Using the VF-Ground (VF_GND) as reference, measure the Vfo, VSCN-F, and 5V-F resistances on the SU and
SD boards individually. (Use the test points around SU41 and SD42 shown on the pictures on the next page
(page44). The board is considered to be bad is a short circuit or a very low resistance reading is found on any of
these lines.
SC41/SU41
Pin
Number
Test Point
Around
SU41
SC42/SD42
Pin
Number
Test Point
Around
SD42
Line
Resistance
Reading with
SC41 Removed
TPSU15
TPSD29
VFO
2.2M
TPSU16
TPSD28
VSCN-F (TPSC1)
221K
TPSU17
TPSD26
5V_F
5.7M
TPSU18
VF_GND
Reference Ground
This test is done to determine if the SU, or SD are bad.

While a short circuit found on any of these boards confirms a defective board, a normal resistance reading does not
necessarily indicates that the boards are 100% functional.
If no short circuit is found on any of these boards, perform the SU and SD isolation procedures shown on page 38.
Slide 43

SU Board
SC Board
SC
VF-GND
SD Board
Slide 44
Slide 45
Vda Vsus P15V
P
A
P6
A6
P15V
5V
SS
P11
SS11
Vsus pulse
Vsus
ENERGY
RECOVERY
D16253
PANEL MAIN
ON
Vsus
15V
IC16251
(8X) SOS
DETECT
IC1100
SS61
D16255
66
IC5480
A32
63
68
SOS8
ANALOGASIC
30
SOS8
SYSTEM MPU
SS64
D16280
Q16280 SS21
PANEL
_SOS
SS33
SS24
P5V
P5V
SS58
SS2
P5V
SOS8
C21
6
C23
1
C2
Slide 46

Blink
Code
Most Common
2nd
3rd
4th
SS
Panel
C2 Connections
not been any report of this part causing this symptom.
See the picture on
page 10 for
connectors
location
5th
6th
7th

Start Here
Check all the cables between the SS board and the panel. Make sure they are properly seated in
the connectors. Unplug the TV and disconnect SS33 on the SS board. Plug in the TV and turn it on
Check connections between the SS, C2,

and A boards. If ok, replace the A board
Does the TV
turn on and
stay on?
No
Yes
Note: Perform firmware upgrade after replacing the SC or

SS boards
Check connections between the SS board and the
panel. Check also connections between the SS2
and the SS board and the panel. If ok, then
replace the panel
No
Is continuity
ok
in all the
connectors?
Unplug the TV. Check for continuity between pins

1 and 2 of connectors SS61 and SS64 on the SS
board . On connector SS21, check continuity
between 6 and 7. (Go to the previous slide to see
picture of connectors location). Do not plug in the
TV.
Yes
Replace the SS
board
Slide 47
Slide 48

This condition can cause the TV to shutdown and the power LED to blink 9 time
Failure of PD4 IC9300 (Discharge control)
9 blinks can be caused by failure of IC9300, IC5480, and IC1100. Since all these ICs are located on the A board, only the
A board should be replaced.
Start Here
Replace the A
board
IC603
POWER
MICOM
P
A
P7
A7
PANEL
MAIN ON
1.
IC1100
SYSTEM MPU
90
IC5480
IC9300
PD4
ANALOGASIC
31
PANEL
_SOS
Slide 49

At Plug in
Slide 50
Troubleshooting 10 Blinks Failure At Plug in

Start Here
Unplug the TV. Make sure P6 and P7 on the P board are properly seated. Plug in the TV but do not turn the power on
Unplug the TV. Using a

voltmeter, place the positive
probe at pin 6 of connector P7
while the negative probe is
grounded. Plug in the TV
Note: When taking voltage reading, place the

voltmeter probe at the connectors pin indicated
before connecting the TV to the AC line. This will
ensure voltage reading accuracy before the TV shuts
down.
Unplug the TV and

disconnect connector A1 on
the A board. Plug in the TV.
Do not turn the power on
Replace
The A board
NO
NO
Is there 3.2V
Yes
present for a couple of
seconds when the TV is plugged
into the AC line?
Do the AC relays
Yes
click after the TV is plugged
into the AC line?
No
Does the
TV turn on?
Do the AC relays
into the AC line?
Yes
Replace
The P board
If the cable between connectors K1

and A1 is OK, Replace the K board.
Unplug the TV. Disconnect

connectors A1 on the A
board and Plug in the TV
and press the power switch
Replace
The A board
NO
Yes
Is
No
there 15V at
pin 7 of connector P6/A6 when
the TV is plugged into
the AC line?
Yes
Replace
The P board
Replace
The K board
Slide 51

At Power on
Slide 52
Troubleshooting 10 Blinks Failure After Power On

Blink
Code
10
Most Common
2nd
3rd
4th
5th
6th
7th
SC
SD
SS
SU


symptom.

symptom.
Start Here

6 Blinks
How many times

is the power LED
blinking?
No
10 Blinks
Its rare but possible for the SU or the SD board to

cause this failure. Reconnect SC20 and follow the
procedure on page 38 and isolate the SU and SD
boards. Plug in the TV and turn it on
Note: Perform firmware upgrade after
replacing the SC or SS boards
Yes
Is there a short
Vda, or P15V?
Replace the SC
board
Follow the
procedure on
the pages 9~16
Replace the A
board
Yes
Is the power
LED still
blinking?
No
Proceed to isolate the

SD and SU boards
individually as
explained on pages
40-41 to determine
which of the 2 is bad
Slide 53
Slide 54

These 3 conditions can cause the TV to shut down and the power LED to blink 12 times
1.
2.
3.
A Board.
Pinched speaker wire.
Speakers
Blink
Code
12
Most Common
2nd
Speaker
3rd
4th
5th
6th
7th

symptom.
symptom.
The transistor Q2300 monitors the speaker amplifier IC (IC2301). Pin 3 is normally high. If IC2301or one of the speakers
develops a short circuit, pin 3 goes low causing Q2300 to go into conduction and output a low to the base of Q2300. As
a result, Q2300 comes on and outputs a high to pin 27 of the System CPU (IC1100) on the A board.
Slide 55

Start Here
Unplug the TV and disconnect connectors A11 and
A12 from the A board. Plug in the TV and press the
power switch
Yes
Does the
TV power
up and
stay on?
If the speakers wires

are not pinched,
Replace
the speaker
No
Replace
the A board
56
Slide 56
Slide 57

These 3 conditions can cause the TV to be dead with no power.
1.
2.
3.
A Board.
P Board.
K Board
Condition
List of boards likely to cause this symptom.

Most Common
2nd
3rd
Dead
4th
5th
6th
7th

P7
A7
A K
IC5480
STB
Circuit
STB5V
3.3V
REG
P9
Power
MICOM
RELAY
IC603
3.2V
TV_SUB_ON
STB3.3V IC1100
Vcc SYSTEM
MPU
KEY_INPUT
REMOTE
REC.
LED
PANEL_MAIN_ON
3.2V
POWER
SWITCH
A1
K1
Slide 58

Start Here
Plug in the TV.
Do not turn the power on
Unplug the TV and place your

volt-meter on pin 1 of
connector P7. Plug in the TV
But do not turn the power on
Yes
Is there 5V present
NO
when the TV is plugged into
the AC line?
NO
Do the AC relays
into the AC line?
Yes
Unplug the TV and place your volt-meter

on pin 7 of connector P7. Plug in the TV
and press the power switch
Replace
The P board.
(Check the AC Cord)
NO
Unplug the TV and
disconnect A1 on the A
board. Plug in the TV but
do not turn the power on
NO
Replace
the A board
Unplug the TV and

disconnect A1 on the A
board. Plug in the TV
and turn the power on
Yes
Yes
Do the relays click now?

Replace
The K board (Check
Wires between A1
and K1)
Is the TV turning On
Is there 3.2V
present when
the power
button is
pressed?
Yes
NO
Replace
the A board
Replace
The P board
Slide 59
Slide 60
TC-P42G25
MODEL N0. TC-P42S2 (Connectors Removal on the SS + combination of

connectors on the SS board and SC board)
Connector
Connector
Connector on
SC Board
Connector on
SC Board
Result
SS11
SS11
TV Stays On
SS33
TV Stays On
SS33
TV Stays On
SS11
SS11
SC2
SOS 7 Blinks
SS33
SC2
SOS 7 Blinks
SS33
SC2
SOS 7 Blinks
SS11
SS33
SS11
SC20
SOS 6 Blinks
SC20
SOS 6 Blinks
SS33
SC2
SC20
SOS 6 Blinks
SS33
SC2
SC20
SOS 6 Blinks
MODEL N0. TC-P42S2 (Connectors Removal on the SC Board)

Connector
If P7 is removed, the TV is dead (No power)
Connector on
C1 Board
SC2
Result
SOS 7 Blinks
SC2
SC20
SOS 6 Blinks
SC20
SOS 6 Blinks
SC2
SC2
C10
SOS 8 Blinks
SC20
C10
SOS 8 Blinks
SC20
C10
SOS 8 Blinks
MODEL N0. TC-P42S2 (Connectors Removal on the A Board)

Connector
Connector
Connector
A20
TV Stays On (L-side OK/R-side Black)

A32
SOS 6 Blinks
A32
TV Stays ON with Black Screen
A31
A20
A20
Result
SOS 6 Blinks
A31
A20
Note: If P6 is removed, the TV shuts down with 10 blinks.
Connector
SOS 6 Blinks
A31
A32
SOS 6 Blinks
A31
A32
TV Stays ON with Black Screen
Slide 61
End
Slide 62

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Cover Page

2010 - FHD Plasma TV Troubleshooting Handbook

G20 & G25 Series

Panasonic National Training

Power LED Error Code Definition and the Failure-CausingBoards

Panel Information SOS

P15V form the P board

P3.3V from the A board

Power Supply output

P5V from the A board

SC Energy Recovery Circuit

Communication problem between CPUs on A board.

LIST OF BOARDS POSSIBLY CASUSING THE FAILURE

Power LED Error Code Definition

Scan Drive Circuit and

Sustain Drive Circuit and

Discharge Control Circuit

Abnormalities of the Audio AMP

LIST OF BOARDS POSSIBLY CASUSING THE FAILURE

Boards Replacement by Blinking Code (G20/G25 Series)

This part can possibly cause this

This part can possibly cause

Technically, this part is not likely

Quick Procedure To Check For Short or

Quick Procedure To Check For Short or Low Resistance

Make sure the TV is disconnected.

Remove any residual charge from the Vsus and Vda

Measure the resistance between chassis ground and

Voltage Test Points

Note: For a quick procedure to determine the cause of the problem

Quick Procedure To Determine the

Quick Procedure To Determine the Cause of the

Vsus, Vda, and P15V Distribution

Detailed Troubleshooting Procedure

Detailed Troubleshooting Procedure for Shorted Vsus

See the picture on page 10 for

Measure the resistance between pin1

Measure the resistance between pin1

Note: Perform firmware upgrade after replacing the SC or SS boards

Detailed Troubleshooting Procedure for Shorted P15V

Reconnect P11 and measure the

Disconnect SC20 on the SC board and reconnect P6. Measure the

Note: Perform firmware upgrade after replacing the SC or SS boards

Detailed Troubleshooting Procedure for Shorted Vda

Reconnect P35 and unplug the

Reconnect the ribbon cable between the C2 and C3

The problem could be the C1

The problem could be the C2

The problem could be the C3

Troubleshooting 1 Blink Failure

Troubleshooting 1 Blink Failure

If the TV shuts down and the power

Troubleshooting 2 Blinks Failure

Troubleshooting 2 Blinks Failure (1 of 2)

Troubleshooting 2 Blinks Failure (2 of 2)

This part can possibly cause this error code and

See the picture on page 10 for connectors location

Unplug the TV and disconnect SC20

How many times

Unplug the TV. Get ready

Note: Perform firmware upgrade after replacing the SC or SS boards

Troubleshooting 3 Blinks Failure

Troubleshooting 3 Blinks Failure (1 of 2)