Integrated Online Community for Enterprises
Use Case: Retail Banking
KNOWLEDGE SHARING
Share both persistent and
transient knowledge in diff
modules. All knowledge is
bookmarked and tagged for easy
retrieval.
COLLABORATION
Collaboration can be taken to the
next level of interactivity as team
members on both sides of the
relationships create content,
share intelligence, comment on
each other’s information instead
of just emailing it back and forth
IDEAS
New ideas come up anytime,
anywhere - not just on weekly
status review meetings. Capture
the ideas as they happen and
share them across the team
P R O D U C T I V I TY
Since all knowledge on the
project is captured and tagged,
every member of the team has it
at a touch of the search button.
This significantly reduces
“waiting” for information.
Banks depend on their retail branches to be at
top efficiency, effectiveness and productivity.
Small branches may have 4-5 employees &
managers in their location – A large branch
location could have 15 – 20 employees and
managers in the location.
The retail branch employee network could
measure in the hundreds for small banks to tens
of thousands for large banks.
There
here is no platform that is accessible for peer
to peer collaboration across multiple
geographies and functions, that is info
informal in
nature and that cuts across established
hierarchies for idea sharing, innovation and
debate. Attempts at solving this tthrough formal
intranets do not even get close to a solution.
The answer lies in enabling highly interactive
and popular web 2.0 social computing
functionalities in an integrated fashion, which
helps in community networking within the
enterprise while integrating with existing data
repositories.

Are Branch Managers & Executives across your
retail branch network collaborating with each
other? Without involving headquarters?

Are new branch employees and managers still
trained and brought to speed through centralized
training? Add an online peer-to-peer
peer network for
on-the-job
job training

Share best practices in promotions, product
placements, hiring, customer service across the
retail branch network in real-time
real

Bring new branches online faster
Work 2.0 in a Retail Banking Use Case allows creation of a
persistent knowledge store for user generated content in
Wikis, Forums and Blogs, as well as Video, Audio, Photos,
Presentations and podcasts.
Work 2.0 further allows transient knowledge to be stored and
managed with Q&A and Instant Messaging modules.
Work 2.0 brings a level of interactivity
in and two-way online
dialogue which is missing in enterprise software today
Work 2.0 also allows for integration with online project
management tools like Microsoft Project, Microsoft
SharePoint, Google Docs,
Docs 37 Signals base camp or with any
existing workflow process tools.
tools
Project Team profiles are captured through
thro user profiles and
allow all teams to have deeper understanding of each other.
other It
also has in built intelligence to reward user behavior and
contribution. All this, while giving due importance to workflow
and hierarchy rules within the bank.
Work 2.0 can also be a portal into tools like Webex, Skype,
Video Conferencing,, Portals etc.
 Work 2.0: Product Features and Benefits

PRODUCT CONCEPT
Work 2.0 was built after careful understanding of the social
networking
tworking trends and our deep understanding of
enterprise challenges and the applications that address
those challenges. We set ourselves a charter:

• Make collaboration easy and fun

E N TE R P R I S E C L A S S • An intuitive UI reduces training costs and increases
• Behind the Firewall or SaaS adoption
• Shift the emphasis
phasis from documents and processes to
• Secure & Scalable
PEOPLE
• Easy Integration with • Bring a layer of interactivity across departments and
popular enterprise software geographies
• Build a truly networked, collaborative, knowledge
platforms and applications
sharing culture
• Easy customization to
match online corporate
identity

T HE P RO DU CT CO RE ADD- O N MO DUL E S
S T A TE -O F - A R T
The product core is the glue that holds the Companies can choose add-on
add modules based on
TECHNOLOGY
community together. The core contains the modules their desire to build an as highly functional and
• J2EE framework shown below: integrated community as possible. In Release 1,
• Web services REST API Work 2.0 offers the following add-on
add modules. Add-
on modules integrate seamlessly with the core to
• Browser based UiI/Ux using
make the community an extremely powerful tool for
RUBY & AJAX enterprises.
• Create multiple groups with
one install
• Scalable to large globally
distributed user base

SERVICES AVAILABLE
• Consulting & Community
Design
• Installation and Setup
• Customization
• Maintenance
• Technical Support
• Guaranteed Warranty

For more information on any of

our products or services please

write to us at info@collabor.com

One Apple Hill Drive, # 32, Street no 2 Sagar Society,

Suite 316 Off: Road No 2, Banjara Hills,
Natick, MA 01760 Hyderabad, AP 500 034 info@collabor.com
UNITED STATES INDIA www.collabor.com