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Open Economics and Management Journal, 2015, 2, (Suppl 1: M4) 21-28
21
Open Access
Keywords: Criteria, decision support model, project manager assignment, project success, strategic perspective.
1. SIGNIFICANCE AND CHALLENGES OF PROJECT
MANAGER ASSIGNMENTS
It is recognized both in research and practice that having
an appropriate project manager for a project can contribute to
the success of the project [1]. With the significant influence
of project managers to project success, an assignment of a
project to a project manager becomes very critical [2]. With
an appropriate assignment, a project manager is more likely
to lead a project to its success and, the success of that project
likely contributes to organizational performance.
In practice, making the assignment decisions is very
challenging [3]. One challenge stems from lacking projects
managers who have appropriate competencies for the
projects. Other challenges are related to the organizations
project management setting. Firstly, most organizations
nowadays operate in multiple-project management
environments, meaning that organizations implement several
projects at the same time. Correspondingly, their project
managers regularly lead simultaneous projects, termed as
multiple-project managers [4]. Assigning new projects to
these multiple-project managers always poses the risk of 1)
an inappropriate assignment due to, e.g., the lack of the
project managers availability or 2) overloading the project
managers, which may be a cause of project failure [3].
Secondly, even though project assignment is a critical
decision in project management and multiple project
management is a common practice, many organizations lack
a formal process for project manager assignment. Further,
information on an effective assignment process is limited in
the literature [5].
*Address correspondence to this author at the Sam and Irene Black School of
Business, The Pennsylvania State University, Erie, USA;
Tel: 814-898-6534; Fax: 814-898-6223; E-mail: pxp25@psu.edu
2352-6300/15
FOR
PROJECT
22
Exhibit 1. A framework
for project
manager
assignments.
Source:
[15].
Exhibit
1: A
framework
for
project
Peerasit Patanakul
manager assignments
From
Patanakul,
P., Milosevic,
D.,
and Anderson
(2007),based
A Decision
Support
Model
for Project
Findings
from the case
study research
suggests
that, the T.R.
prioritized
on the degree
to which
they contribute
to
criteria
for project
manager assignments
can typicallyon
beEngineering
the accomplishment
of the organizations
strategic elements.
Manager
Assignments,
IEEE Transactions
Management,
54(3), pp. 548-564.
arranged into four specific groups: organizational strategic
In current business practices, many organizations, especially
elements, project requirements, project managers'
in high-technology industries, view projects as the engine for
competencies, and organizational/personal limitations [5].
strategy implementation. Usually, these projects are selected
These criteria are used in three mediating steps of the
according to the strategic elements of an organization, with
assignment process: 1) prioritizing projects and then 2)
the expectation to select those that will provide the highest
finding a good fit project managers with the projects to be
value to the companys strategy. Assigning these projects
assigned while 3) abiding by organizational/personal
without any consideration of the organizations strategic
limitations. This integrated process was developed by
elements may post a negative impact to the organizations
considering strategic fit as a foundation. It represents a
performance. When applying organization's strategic
strategic aspect of project manager assignment as it takes the
elements as a foundation for project prioritization, the
strategic objectives of the organization into consideration
projects that contribute more to the strategic elements should
when assigning projects to project managers. When done
receive higher priority as they are strategically more
effectively, the project manager assignment should lead to
important than the ones that contribute less. Also, it has been
increased performance of the projects and the organization.
known that the more strategically important projects tend to
The mediating steps in the assignment process and related
contribute more to the organization's performance. With this
assignment criteria are described together in the following
prioritization step, management will recognize the degree to
1"
sections.
which
the project is significant to the organization's
performance and should therefore assign the project to the
"
qualified project manager, providing the limitations at the
2.1. Project Prioritization
organizational and personal levels (discussed later) are met.
The first mediating step is project prioritization [5].
As for the criteria for project prioritization, organizatUsing the concept of strategic fit as a foundation, prior to
ional strategic elements are often used as criteria by the
assigning projects to project managers, projects should be
23
24
Peerasit Patanakul
AND
25
26
Peerasit Patanakul
Organizational"mission"
To"create"new"
market"
To"increase"
revenue"
Gk%
To"strengthen/leverage"
technological"competence"
"
Vjk%
Project"1"
"
Project"2"
V1 "
Project"n"
V2 "
Vn "
Gk:"Relative"contribution"of"each"goal"to"the"organization"mission,"k=1"to"o"
Vjk:"Relative"contribution"of"each"project"to"the"goal,"k=1"to"o"and"j=1"to"n"
Vj:"Relative"contribution"of"each"project"to"the"organizational"mission,"""j:"1"to"n"
Exhibit 2. An
example of
decision
hierarchy
project
prioritization.
Source: [15].
Exhibit
2:theAn
example
offor
the
decision
hierarchy
for project
prioritization
From Patanakul,
P., Milosevic,
D., andand
Anderson
T.R.competencies
(2007), A Decision Support Model for Project
The matrices
of required
available
Manager Assignments, IEEE Transactions on Engineering Management,
54(3),
pp.PM548-564.
PM
PM
PM
PM
PM
Competencies
P1
P2
P3
P4
P5
P6
Monitoring/control
Risk management
Administrative/
Planning/scheduling
process
Resource management
Responsible
Technical
Flexible
Leadership
Communication
Conflict management
Team management
Negotiation
Problem solving
Business sense
Customer concern
Integrative capability
Knowledge of product
applications
Companys project
management process
Intrapersonal
Interpersonal
Business/
strategic
Exhibit 3. An example of the assessment of the fit between projects and project managers. Source: [15].
Exhibit 3: An example of the assessment of the fit between projects and project managers
From
Patanakul,
D.,between
and Anderson
A Decision
Support
Modeli,for
project
manager
i due P.,
to Milosevic,
multitasking
multipleT.R. (2007),
represents:
for any project
manager
theProject
summation of the
projects
(Si). AAssignments,
mathematical IEEE
equation
representing
this
time Management,
demand that 54(3),
any project
j requires from project
Manager
Transactions
on Engineering
pp. 548-564.
m
manager i and the time that project manager i losses due to
limitation can be formulated as Dij X ij + Si Ai for all i.
multitasking must be less than or equal to the time that
j=1
project manager i has available. See more detail in
Xij is a binary decision variable. This mathematical equation
Patanakul, Milosevic, and Anderson [15].
2"
(
6
Max
i {A, B ,... F ) j =1
k =1
ijk
G k V jkWij X ij )
27
Objective function
Subject to:
6
D X
ij
j =1
ij
+ Si Ai
Ai = Ei - L i
S i = 1.5Yi + 4.5Z i
n
N i = X ij + ni
j =1
i < 1 0.25Ni
i
i
Yi = Ni + i 1
4Z i Yi 0
Z i Yi 0
with
SC ij X ij = 1 j {Projects
special requirements}
X ij = 1 j
X ij = 1
i A, B ,... F }
i {A, B ,... F }
i {A , B ,... F }
Exhibit
4: Anofexample
of an
optimization
model
for project
Exhibit
4. An example
an optimization
model
for project manager
assignment.
Source:manager
[15].
assignment
From Patanakul, P., Milosevic, D., and Anderson T.R. (2007), A Decision Support Model for Project
4"
"
28
Peerasit Patanakul
[6]
[10]
[7]
[8]
[9]
[11]
[12]
[13]
[14]
[15]
CONFLICT OF INTEREST
The author confirms that this article content has no
conflict of interest.
[16]
[17]
ACKNOWLEDGEMENTS
[18]
[19]
[20]
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Received: May 12, 2014