TUTORIAL 9 (Week 6(b))

Topic 8: Motivation Theories

Multiple Choice Question

1.

Which of the following is the arousal, direction, and persistence of behavior?

a. Commitment
b. Motivation
c. Satisfaction
d. Rewarding behavior
e. Behavior modification

2.

Katie dislikes almost everything about her job. The only reason she continues to work at
Mace Autobody is the excellent benefits package she receives. Katie is motivated by
a. extrinsic rewards.
b. intrinsic rewards.
c. variable rewards.
d. all of these.
e. none of these.

3.

Which of the following is a content theory that proposes that people are motivated by
physiological, safety, belongingness, esteem, and self-actualization needs?
a. Reinforcement theory
b. Process theory
c. Situational theory
d. Hierarchy of needs theory
e. Contingency theory

4.

Which of the following is NOT a need proposed by Maslow in his hierarchy of needs
theory?
a. Safety needs
b. Compensation needs
c. Physiological needs
d. Esteem needs
e. Self-actualization needs

5.

According to Herzberg, ____ is an example of a hygiene factor.

a. achievement
b. recognition
c. pay
d. responsibility
e. opportunity for growth

6.

Alden is a recent college graduate. He is unsure about his future. A counselor in his
university's career resources office recently told Alden that he had a high need for
achievement. Based on this, what type of career should Alden pursue?
a. He should look for work as a project manager.
b. He should think about starting his own business.
c. He should look for work in "corporate America," he is sure to climb to the top.
d. He should play the Lotto.
e. None of these.

ABDM2033 BASIC MANAGEMENT PRINCIPLES

TUTORIAL 9 (Week 6(b))

Topic 8: Motivation Theories

7.

Which of the following is an example of a process theory of motivation?

a. Need hierarchy theory
b. Equity theory
c. Two-factor theory
d. ERG theory
e. Acquired needs theory

8.

The frustration-regression principle is most closely related with

a. Maslow.
b. Herzberg.
c. McClelland.
d. Alderfer.
e. Adam.

10.

. Bruce publicly praises his employees when they have achieved their goals. Bruce hopes
this will increase the likelihood of goal achievement in the future. This is an example of
a. extinction.
b. negative reinforcement.
c. avoidance learning.
d. positive reinforcement.
e. none of these.
One of your fellow students is continually late to class. The professor has tried numerous
verbal warnings and recently took points away from the student's grade. Based on the
above, the professor's actions are consistent with which of the following reinforcement
techniques?
a. Negative reinforcement
b. Punishment
c. Positive reinforcement
d. Avoidance learning
e. Rewards enhancement
Essay Questions
1. Define motivation and explain the difference between intrinsic and extrinsic rewards.

ABDM2033 BASIC MANAGEMENT PRINCIPLES

TUTORIAL 9 (Week 6(b))

Topic 8: Motivation Theories

2. Describe content theories of motivation based on employee needs; identify and

explain any TWO (2) content theories of motivation.

3. Describe the TWO (2) factors in Herzbergs theory. Based on these two factors,
explain Herzbergs view of satisfaction and dissatisfaction.

ABDM2033 BASIC MANAGEMENT PRINCIPLES