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4/24/2016

Ain Shams University


Faculty of Engineering
Public Works Department 4th Year

Technical Report Writing


HUMx12
Lecture (1)
Technical Writing and Types of Technical
Reports
by

Dr. Ahmed Balah


Irrigation and Hydraulics Dept., Faculty of Engineering, ASU
Based on the lectures of
Prof. Dr. Aly N. El-Bahrawy (Irrigation and Hydraulics Dept., Faculty of Engineering, ASU)
Dr. Marwa A. Khalifa (Urban Design and Planning Dept., Faculty of Engineering, ASU)

Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Typical Engineers
Day

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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

How Engineers Spend Their Time:


Early Career
25 50%
25-50%

Engineering: Designing,
Designing measuring
measuring,
calculating, problem-solving

50-75%

Communicating: Writing reports,


letters, memos, proposals; giving
presentations, talking to colleagues
and bosses and customers and clients

Performance evaluation and job advancement


usually depend more on communication skills than
on technical skills.

Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

How Engineers Spend Their Time:


Later Career
5-10%
5
10%

Engineering: Problem Solving

90-95%

Communicating: Writing reports,


letters, memos, proposals; giving
presentations, talking to colleagues
and bosses and customers and clients

As you advance in your career, even more of your


time is spent communicating rather than
calculating.
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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Engineers and Writing


Engineers write a lot
Engineers
E i
write
it many ki
kinds
d off d
documents
t
Successful engineers require strong
writing skills
Engineers can learn to write well

There is no such thing as good writing.


There is only good rewriting
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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Types of Writing
1 PERSONAL..email,
1.
PERSONAL
email letter
2. CREATIVEnovel, article
p p , thesis
3. ACADEMIC...paper,
4. TECHNICAL.manual, report
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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Academic vs. Technical Writing


P
Purpose:

Academic
Technical
D
Demonstrate
what
h you kknow Getting
G i something
hi d
done
about a topic
Equal to or Less than peer
reviewers

More than the reader

Audience:

Academia (Researchers)

Professionals and Public

Criteria for
Evaluation:

Depth,
p , logic,
g , clarity,
y, unityy
and grammar

p
Clear and simple
organization of ideas

Knowledge of
Topic:

Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

What is Technical Writing?


Technical writing conveys specific information about a
t h i l subject
technical
bj t to
t a specific
ifi audience
di
f a specific
for
ifi
purposeThe words and graphics of technical writing
are meant to be practical: that is, to communicate a body
of factual information that will help an audience
understand a subject or carry out a task.

- Michael H. Markel
Director of Technical Communication, Boise State University

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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Noise and the Communication Process

Encoder
(sender)

Channel
(speech,
writing,
etc.)

Message

Message

Noise possibilities

Decoder
(receiver)

N i possibilities
Noise
ibiliti
Anything that causes reader to hesitate due to
uncertainty, confusion or frustration
is noise
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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Technical Writing Process


Planning

Drafting

Reviewing

Purpose

M h i
Mechanics

Readers/
Receivers

Grammar

Research

Style
Initial
Draft

Outline

Content
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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Many Kinds of Documents

..What about Text Books, Papers and Theses ??


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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Common Engineering
Documents
Wh
Whatt used
d to
t be
b done
d
b
by secretaries
t i
must now be done or managed by the
performing engineer taken from Joan Nagel
Names of common type
yp of reports
p
vary
y
considerably, but their contents combine in
different ways.
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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Types of Reports (1)


Inspection or trip report
Briefly report on the inspection of a site,
summarize a business trip, or report on an
accident

Laboratory and field report


Report
p on an experiment,
p
test or survey,
y
present data and discuss theory, method,
procedure, etc.

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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Types of Reports (2)


Specifications
Provide detailed requirement for a product:
design, function, operation and construction

Proposals
Seek a contract, approval, funding, or a bid to
get hired to do a p
g
project
j

Progress report
Summarize how your project is going
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Technical Writing - Lecture 1

Types of Reports (3)


Instructions
Explain how to perform a certain task, provide
procedures on using equipment

Recommendation reports
Study a situation or problem, report on
various alternatives or options,
p
recommend
the best one

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Technical Writing - Lecture 1

Some Preliminaries (1)


Be creative about content and organization
No perfect fit for real
real-world
world report projects

Build on the needs of your audience


Sometimes you must write for different audiences
within the same report

Be careful with Technical Background


Consider what readers may need help with

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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Some Preliminaries (2)


Be careful with introduction, it

announces the topic


alludes to the situation for writing the report
indicates what is needed to understand the report
provides a brief overview of the topics covered

Dont dive right into the main subject matter

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Technical Writing - Lecture 1

Inspection and Trip Reports


Trip reports
Discuss events,
events findings and other aspects

Investigation or accident reports


Describe findings for a problem, explore causes,
consequences and how to avoid it

Inspection of site reports


Report observation of facility
facility, property
property, installation of
equipment; describe and evaluate

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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Inspection and Trip Reports


Contents and Organization
Introduction
Indicate purpose of report, provide brief overview
of its contents

Background
Explain context of the report: why, who, what is the
situation time
situation,
time, date and place

Factual discussion
Combination of description and narration of facility,
what happened, where, and with whom
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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Inspection and Trip Reports


Contents and Organization
Actions taken
Contain a step-by-step discussion of how you
determined and corrected the problem

Interpretive, evaluative or advisory discussion

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Laboratory and Field Reports


Contents and Organization
Introduction
Indicate purpose of report and provide overview of
contents

Background
Enable readers to understand why you are doing
this work

Literature review
Discuss research literature related to your project
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Technical Writing - Lecture 1

Laboratory and Field Reports


Contents and Organization
Theory, methods, procedures and equipment
Discuss common thinking, explain your method,
procedures, equipment and facilities

Observations, data, findings or results


Collect, organize and present data, use tables,
graphs or charts

Conclusions
Draw conclusions based on data and explain why
they are valid
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Technical Writing - Lecture 1

Laboratory and Field Reports


Contents and Organization
Implications and further research
Explore implications, outline further research
possibilities

Information sources
List information sources used

Format
Memorandum or formal report
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Specifications
Particular style, format and organization
Two columns lists or tables
Sentence style specification
Open/performance (what component do), or
closed/restrictive (what it consists of) style
Cross-reference not repeating
Use specific
p
concrete language
g g
Numerical specifications in words and symbols

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Specifications
Contents and organization
General description
Part by part description
General to specific (whenever applicable)

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Technical Writing - Lecture 1

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Technical Writing - Lecture 1

Proposals
Types of proposals
Whether the recipient requested them
Solicited
Unsolicited

The occurrence context


Internal
External

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Technical Writing - Lecture 1

Proposals
Contents and organization
Introduction
State the purpose and give an overview of the contents

Background
Discuss the problem or opportunity
Demonstrate your full understanding

Actual proposal statement


State clearly what you offer and what you don
dontt

Description of the work product


Describe the results of the work

Benefits and feasibility


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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Proposals
Contents and Organization
Method or approach
pp
Explain how to plan to go about the project

Qualifications and references


List key qualifications

Schedule
Timeline for major milestones

Costs
Detail various expenses involved

Conclusion
Urge recipient to consider your proposal
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Technical Writing - Lecture 1

Proposals
Format
Memorandum
Short, within your company, use headings

Business-letter
Short, outside your company, use headings

Separate
p
p
proposal
p
with cover memo
Long (gt 4 pages), within your company, reviewers

Separate proposal with cover letter


Long, outside your company, reviewers
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Technical Writing - Lecture 1

Progress Reports
Contents and Organization
Introduction
Purpose of topic, intended audience, overview of contents

Project description
Summarize details like purpose, scope, start and completion
dates, suppliers and clients

Progress
g
summary
y
Discuss what is completed, in progress and remaining
Three approaches: Time period, Project tasks, combined

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Technical Writing and Types of Technical Reports

Technical Writing - Lecture 1

Progress Reports
Contents and Organization

Problems encountered
Changes in requirements
Overall assessment of the project
Other sections
Financial data
Results of product testing

Frequency of Progress Reports


Typically, at the end of every month or every quarter
Schedule established by supervisors/clients
The larger the project the more formal the report
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Technical Writing - Lecture 1

Progress Reports
Format
Can be lengthy for large projects
Formal elements include

Title page
Table of contents
Abstract
Appendices

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Recommendation Reports
Some Distinctions

Recommendation reports
Evaluation reports
Feasibility reports
Proposals

Contents and Organization


Background on the situation
Requirements
Technical background
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Technical Writing - Lecture 1

Recommendation Reports
Contents and Organization

Description
Point-by-point comparisons
Conclusions (Summary)
Recommendations

Graphics in Recommendation Reports

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Questions ?

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