Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Abstract: The majority of research on self-monitoring has focused on the positive aspects of this personality trait. The
goal of the present research was to shed some light on the potential negative side of self-monitoring and resulting
consequences in two independent studies. Study 1 demonstrated that, in addition to being higher on Extraversion, high
self-monitors are also more likely to be low on Honesty-Humility, which is characterized by a tendency to be dishonest
and driven by self-gain. Study 2 was designed to investigate the consequences of this dishonest side of self-monitoring
using two previously unexamined outcomes: moral disengagement and unethical business decision making. Results
showed that high self-monitors are more likely to engage in unethical business decision making and that this relationship
is mediated by the propensity to engage in moral disengagement. In addition, these negative effects of self-monitoring
were found to be due to its low Honesty-Humility aspect, rather than its high Extraversion side. Further investigation
showed similar effects for the Other-Directedness and Acting (but not Extraversion) self-monitoring subscales. These
ndings provide valuable insight into previously unexamined negative consequences of self-monitoring and suggest important directions for future research on self-monitoring. Copyright 2013 John Wiley & Sons, Ltd.
Key words: self-monitoring; Honesty-Humility; Extraversion; moral disengagement; ethical business decision
making; HEXACO model; personality
*Correspondence to: Babatunde Ogunfowora, Goodman School of Business, Brock University, St Catharines, Ontario, Canada.
E-mail: oogunfow@gmail.com
1
We use the term high self-monitor as an abbreviation to describe individuals who score highly on self-monitoring scales. It is not our intent to use
this term as a diagnostic label.
THEORETICAL BACKGROUND
Although Snyder (1974, 1987) initially conceptualized selfmonitoring as uni-dimensional, the past few decades have
witnessed extensive debate about its dimensionality. The majority of this debate stems from evaluations of the psychometric
properties of Snyders Self-Monitoring Scale (Snyder, 1974;
Snyder & Gangestad, 1986). According to this body of
research, the Self-Monitoring Scale can be broken down into
three subscales, namely Acting, Extraversion and OtherDirectedness (Lennox & Wolfe, 1984; Snyder & Gangestad,
1986). Acting describes the extent to which the high selfmonitor is capable of playing or assuming the role of a different
persona or character (e.g. I would probably make a good actor
or I nd it hard to imitate the behaviour of other people
Reversed). Other-Directedness is concerned with the extent to
which the individual portrays multiple faades to different
persons and in different contexts (e.g. In different situations
and with different people, I often act like very different persons
and Im not always the person I appear to be). Last, the
Extraversion subscale is composed of sociable and outgoing
behaviours (e.g. At a party, I let others keep the jokes and
stories goingReversed). On the basis of a comprehensive
quantitative review of this literature, Gangestad and Snyder
(2000) reported evidence in support of a two-factor structure,
which they termed Public Performing and Other-Directedness
(see also Briggs & Cheek, 1988; Gangestad & Snyder, 1985).
All three subscales were found to load on the Public Performing
factor, which captures the majority of the variance of the scale.
This factor, named the Self-Monitoring axis, was found to be
very strongly closely associated with the Acting subscale
(Gangestad & Snyder, 2000). Last, the Other-Directedness
and Extraversion subscales loaded on the second dimension
(Gangestad & Snyder, 2000).
The prominence of Extraversion in Snyders (1974)
self-monitoring measure led to extensive investigations
into the extent to which self-monitoring and its effects
could be primarily accounted for by trait Extraversion
and other related social traits (e.g. Briggs & Cheek,
1988; John, Cheek, & Klohnen, 1996). Across a number
of studies, Extraversion has emerged as an important correlate of self-monitoring, typically possessing positive relationships in the .30s and .40s (Barrick et al., 2005; Bono
& Vey, 2007; Briggs & Cheek, 1988). Gangestad and
Snyder (2000) acknowledged that Extraversion enjoys a
dominant presence in the Self-Monitoring Scale and is a
nontrivial covariate of the self-monitoring axis. Moreover,
the link between self-monitoring and trait Extraversion
may also be explained by the Acting subscale, which to
some extent requires social skills in order to be successful
(i.e. to be an actor or to imitate the social behaviours
of others). Research evidence, however, indicates that
self-monitoring and its effects cannot be solely explained
Copyright 2013 John Wiley & Sons, Ltd.
533
534
B. Ogunfowora et al.
STUDY 1
We began our investigation by exploring the most important
broad personality correlates of self-monitoring in an attempt
to corroborate and extend Lee and Ashtons (2005) initial
ndings. These relationships were tested using multiple
sources (self-reports and peer reports) of self-monitoring
and HEXACO personality traits in an undergraduate student
sample. At a general level, demonstrating that the ndings
converge across multiple methods of measurement of the
same traits is pertinent for illustrating the robustness of the
proposed dual nature of self-monitoring (Campbell & Fiske,
1959; Oh, Wang, & Mount, 2011). This is in line with
Hofstees (1994) recommendation that researchers provide
Eur. J. Pers. 27: 532544 (2013)
DOI: 10.1002/per
Method
Participants and procedure
Sample 1. The rst sample consisted of a total of 258
undergraduate students from a mid-sized Canadian university.
Of these, 65% were female, and the average age was
20.63 years (SD = 3.96). Participants arrived in dyads, with
close friends attending together. Each person completed a
self-report questionnaire and a peer-report questionnaire. In
order to help participants feel comfortable answering honestly,
we ensured that participants sat at separate tables, and if this
was not possible, they were separated by a large divider. The
participants were awarded research credits or paid $20 for
participating in the study.
The peers consisted of 63% female participants, with an
average age of 20.69 years (SD = 4.25). Participants
reported knowing their peers an average of 4.75 years
(SD = 4.31), and this corresponded with the estimates provided by the peers. We also obtained subjective ratings
of how well participants reported knowing each other
using a 10-point rating scale and found an average rating
of 7.75 (SD = 1.59).
Sample 2. Participants from the second sample were
employees in the Services department of a not-for-prot
human services organization in Canada. The total organization
size was 358 employees, 226 of whom worked in the Services
department. One hundred and ten Services employees
participated in the study, indicating a response rate of about
49%. The average age of respondents was 41.52 years
(SD = 11.19). Approximately 78% were women, and the
average tenure with the organization of 38.26 months
(SD = 60.35 months). The present data were collected as part
of a larger validation study at the organization. The authors
Copyright 2013 John Wiley & Sons, Ltd.
535
Measures
Personality. In both samples, personality was measured
using the HEXACO Personality Inventory Revised
(HEXACO PI-R; Lee & Ashton, 2004). This scale assesses
six personality factors: Honesty-Humility, Emotionality,
Extraversion, Agreeableness, Conscientiousness and
Openness to Experience. The items are scored on a 5-point
scale (1 = strongly disagree to 5 = strongly agree).
In Sample 1, the 100-item HEXACO PI-R was administered, and self-reports and peer reports were obtained. The
internal consistency reliabilities for the self-report scales
were acceptable: Honesty-Humility (a = .80), Emotionality
(a = .83), Extraversion (a = .85), Agreeableness (a = .85),
Conscientiousness (a = .82) and Openness to Experience
(a = .82). The reliability estimates for the peer-report scales
were also acceptable: Honesty-Humility (a = .85), Emotionality (a = .88), Extraversion (a = .87), Agreeableness (a = .89),
Conscientiousness (a = .86) and Openness to Experience
(a = .84). In Sample 2, because of pressures from management
to keep the survey short, a limited number of items were selected to measure each personality trait. Honesty-Humility
was assessed using 12 items (a = .74) from the HEXACO Fairness, Sincerity and Modesty subscales, whereas Extraversion
was assessed using eight items (a = .66) obtained from the
HEXACO Liveliness and Social Boldness subscales.
Self-monitoring. In Sample 1, self-monitoring was assessed
using self-reports and peer reports on the 18-item SelfMonitoring Scale (Snyder & Gangestad, 1986). Responses
were assessed on a 5-point Likert scale (1 = strongly disagree
to 5 = strongly agree). The internal consistency
reliabilities for the self-reports and peer-report measures
were .73 and .72, respectively. We also calculated
scores for the three subscales of Acting, Extraversion
and Other-Directedness. The reliability estimates (selfreports and peer reports, respectively) were as follows:
Acting (a = .74; .67), Extraversion (a = .63; .65) and
Other-directedness (a = .45; .54) subscales. These somewhat
lower values are quite similar to those reported in past
research. For instance, Hoyle and Lennoxs (1991)
comprehensive study found reliability estimates of .70
for the total 18-item self-report scale, and .64, .64 and
.46 for the Acting, Extraversion and Other-Directedness
subscales, respectively.
In Sample 2, self-monitoring was assessed using selfreports on the 10-item Self-Monitoring Scale from the International Personality Item Pool (IPIP; Goldberg et al., 2006).
Responses were assessed on a 5-point Likert scale
(1 = strongly disagree to 5 = strongly agree). The obtained
reliability of this measure was .79. This IPIP scale (Goldberg et al., 2006) was developed to closely reect selfmonitoring as measured by Snyder (1974), but was not
designed to measure the three subscales.
Eur. J. Pers. 27: 532544 (2013)
DOI: 10.1002/per
536
B. Ogunfowora et al.
Results
The means, standard deviations and correlations among
study variables can be found in Table 1. In examining the
correlations among self-ratings and peer ratings of personality and self-monitoring, we used a multi-trait-multi-method
approach (Campbell & Fiske, 1959), looking at the correlations between the following: (i) self-rated HEXACO traits
and self-rated self-monitoring; (ii) self-rated HEXACO
traits and peer-rated self-monitoring; (iii) peer-rated
HEXACO traits and self-rated self-monitoring; and (iv)
peer-rated HEXACO traits and peer-rated self-monitoring.2
In terms of overall self-monitoring, across all four sets of correlations, the links between self-monitoring, Extraversion and
Honesty-Humility were replicated. Consistent with past research,
Extraversion was strongly and signicantly correlated with selfmonitoring across sources (range = .34 to .47; average r = .40).3
Moreover, as expected, Honesty-Humility emerged as a statistically signicant correlate of self-monitoring across sources
(range = .15 to .42; average r = .30). In comparison, openness to experiencethe next trait most consistently related to
self-monitoringdemonstrated relatively modest associations
(range = .15 to .27; average r = .19). All other traits demonstrated
weak and/or inconsistent associations with self-monitoring across
source (the next strongest average correlation was Agreeableness,
r = .15). Taken together, the results obtained from both samples
provide strong support for hypothesis 1. Last, we found a
moderate correlation of .42 between self-ratings and peer-ratings
of self-monitoring, indicating that students can judge the selfmonitoring of their peers to some extent.
Table 1 also shows the correlations with the self-monitoring
subscales. Across sources, Honesty-Humility was moderately
correlated with Other-directedness (range = .11 to .54, average r = .31) and Acting (range = .16 to .31, average
r = .24) but relatively weaker with the Extraversion subscale
(range = .01 to .16, average r = .09). In contrast, Extraversion was most strongly associated with the Extraversion
subscale (range = .40 to .64, average r = .54), moderately with
Acting (range = .31 to .42, average r = .37) and weakly with
Other-Directedness (range = .21 to .03, average r = .09).
The means, standard deviations and inter-correlations
among the study variables for the adult work sample are
2
We also tested the extent to which the cross-source correlations were affected by the length of time that participants had known each other and/or
how well they reported knowing each other. The results showed that across
all sets of analyses, the length of time or how well known generally did not
signicantly moderate the relationships between (i) self-monitoring and
Honesty-Humility, (ii) self-monitoring and Extraversion and (iii) selfreport self-monitoring and peer-report self-monitoring. The only exception
was that the relationship between self-ratings of self-monitoring and peerratings of Extraversion was moderated by length of time known (but not
how well known): b = .04, t = 2.15, p < .05, R2 = .02. This relationship
was stronger for those who had known their peers for a longer periodthat
is, one standard deviation above the mean (b = .62, p < .01)versus a
shorter (one standard deviation below the mean) duration (b = .25, p < .05).
However, given that this is the only relationship observed out of 10 tested,
we do not place emphasis on this result because of the potential of capitalizing on chance.
3
For all of the average correlations reported for Study 1, at the suggestion
of a reviewer, averages were computed by transforming each correlation
using Fishers z-transformation, nding the average and then reversing the
transformation for the new mean. This approach is described in detail by
Thorndike (2007).
537
Table 1. Means, standard deviations and correlations among the variables in Study 1 (student sample and adult working sample)
Self-report self-monitoring
M
Student sample
M
SD
HEXACO
Self-report
Honesty-Humility
Emotionality
Extraversion
Agreeableness
Conscientiousness
Openness
Peer-report
Honesty-Humility
Emotionality
Extraversion
Agreeableness
Conscientiousness
Openness
Peer-report
SM Total
Acting
Other-D
Extra
Adult work sample
Self-report
SM Total
Honesty-Humility
Extraversion
SD
SM Total
3.04
.47
Acting
2.91
.70
Other-D
2.97
.58
Peer-report self-monitoring
Extra
3.31
.61
SM Total
2.93
.44
Acting
2.82
.57
Other-D
2.75
.62
Extra
3.27
.66
3.19
3.46
3.50
2.92
3.49
3.35
0.57
0.59
0.55
0.59
0.54
0.61
.35**
.09
.41**
.18**
.03
.27**
.21**
.15**
.40**
.16**
.05
.32**
.42**
.08
.21**
.16**
.10
.03
.16**
.09
.62**
.03
.14*
.14*
.15*
.03
.38**
.05
.01
.15*
.16**
.05
.35**
.05
.02
.22**
.11*
.00
.03
.02
.05
.01
.01
.02
.40**
.03
.04
.04
3.19
3.31
3.52
3.10
3.49
3.08
0.60
0.63
0.57
0.65
0.57
0.60
.27**
.09
.34**
.19**
.09
.15*
.26**
.13*
.31**
.22**
.16*
.18**
.12*
.01
.07
.00
.06
.04
.13*
.02
.45**
.11
.01
.09
.42**
.02
.47**
.17**
.11
.17**
.31**
.05
.42**
.13
.09
.23**
.54**
.11
.11
.17**
.26**
.05
.05
.00
.64**
.06
.10
.03
.42**
.45**
.14*
.23**
.42**
.48**
.13*
.21**
.03
.03
.09
.06
.34**
.33**
.03
.33**
2.47
4.05
3.52
0.58
0.51
0.52
.38***
.42***
Note: Student sample: N = 258; adult work sample: N = 110. The mean and standard deviation values in parentheses are those obtained for the International
Personality Item Pool Self-Monitoring Scale used in the adult work sample. Other-D, Other-Directedness; Extra, Extraversion; SM, Self-Monitoring; SM Total,
total Self-Monitoring Scale score. *p < .05; **p < .01; ***p < .001. One-tailed.
STUDY 2
Study 1 established that self-monitoring can be understood in
terms of high Extraversion and low Honesty-Humility, at
least among broad personality dimensions. Building on this
research, an important line of inquiry that warrants further attention pertains to the potential implications of the low
Honesty-Humility correlate of self-monitoring. To this end,
Study 2 was designed to test the effects of self-monitoring
on outcomes that are likely to be the result of this dishonest
side. Specically, we examined the extent to which selfmonitoring relates to unethical business decision making,
as well as the potential mediating effect of moral disengagement (Bandura, 1986) in understanding this association.
Last, we tested the proposition that these relationships can
be explained primarily by low Honesty-Humility but not
high Extraversion.
Self-monitoring and unethical decision making
A potential negative consequence of the low HonestyHumility aspect of self-monitoring is the propensity to make
unethical business decisions. Gangestad & Snyder (2000)
have suggested that high self-monitoring is driven in part
by the motivation for self-gain and the need to acquire social
status and success. This is also in line with the theoretical
interpretation of acquisitive self-monitoring, which highlights a desire for social gain that is driven by a get ahead
Copyright 2013 John Wiley & Sons, Ltd.
538
B. Ogunfowora et al.
reject him or her from their social circles (i.e. serving the
protective self-monitoring motive). These are examples of
the moral justication mechanism (for instance, a sample
moral justication item is as follows: Playing dirty is
sometimes necessary in order to achieve noble ends;
Moore, Detert, Trevio, Baker, & Mayer, 2012). As another
example, the high self-monitor may engage in euphemistic
language strategies to make their unethical intentions sound
less threatening. For instance, making unethical decisions
that result in social or nancial gain may be construed as
being politically savvy or playing the game rather than
unethical per se.
Hypothesis 3: The relationship between self-monitoring and
unethical decision making will be mediated by moral
disengagement.
Method
Participants and procedure
A total of 215 undergraduate Canadian students enrolled in
multiple sections of an introductory business course in organizational behaviour were recruited as part of a larger project
on individual and team characteristics. About 48% of respondents were female, and the average age was 21.8 years old
(SD = 3.95). Students were randomly assigned into teams of
four to six members and worked on a major class project that
accounted for 40% of their nal class grade. At the start of
the semester, students were invited to voluntarily participate
in a multi-wave research study (at approximately 1-month
intervals) in exchange for partial course credits. Personality
questionnaires were administered at the start of the semester
(time 1), followed by the moral disengagement measure at
time 2. At time 3, participants completed the ethical business
decision-making scale.
Measures
Personality. As in Study 1, Honesty-Humility and
Extraversion were measured using the 100-item version of the
HEXACO PI (Lee & Ashton, 2004). The observed internal
consistency reliabilities were .82 and .79 for Honesty-Humility
and Extraversion, respectively.
Self-monitoring. Self-monitoring was assessed again using
the 18-item Self-Monitoring Scale (Snyder & Gangestad,
1986)see the Method section in Study 1. The reliability
of the total Self-Monitoring Scale was .74; and for the
Eur. J. Pers. 27: 532544 (2013)
DOI: 10.1002/per
539
Results
Table 2 shows the means, standard deviations and intercorrelations among the study variables. The bivariate correlations among the hypothesized variables were generally in the
predicted direction and were statistically signicant. Consistent
with the results from Study 1, the two strongest correlates of
overall self-monitoring were Extraversion, r = .42, p < .01, and
Honesty-Humility, r = .38, p < .01. In addition, similar to
Study 1, we found that Honesty-Humility was moderately negatively related to the Other-Directedness subscale, r = .32,
p < .001, but weakly to the Extraversion subscale, r = .15,
p < .05, whereas HEXACO Extraversion was strongly and
positively related to the Extraversion self-monitoring subscale,
r = .62,
p < .001, but weakly to the Other-Directedness
subscale, r = .11, p > .05. Both Extraversion, r = .39, p < .001,
and Honesty-Humility, r = .31, p < .001, were related to the
Acting subscale. These trends clearly replicate the ndings from
Study 1. In support of our hypothesized relationships, selfmonitoring positively correlated with moral disengagement,
r = .19, p < .01, and unethical decision making, r = .26, p < .01,
providing initial support for Hypotheses 1 and 2. The relationship between moral disengagement and unethical decision
making was moderate and signicant, r = .47, p < .01.
Table 3 provides the results obtained from the regression
and bootstrapping analyses. The regression results showed
that overall self-monitoring was positively related to moral
disengagement, b = .15, p < .05, providing support for
Hypothesis 1. In addition, overall self-monitoring had both
a direct positive effect on unethical business decision making, b = .21, p < .01, and an indirect effect through moral
disengagement, r = 0.08 (CI = 0.002 to 0.16). Hence,
Hypothesis 2 and 3 were supported. In order to test Hypothesis 4, the proposed mediation was tested controlling for
HEXACO Extraversion. The results showed that selfmonitoring retained a signicant direct effect on unethical
decision making, b = .17, p < .05, as well as an indirect effect
through moral disengagement, r = 0.13, CI = 0.05 to 0.23.
This indicates that the direct and indirect effects of selfmonitoring on unethical business decision making cannot
be explained by HEXACO Extraversion. These analyses
Table 2. Means, standard deviations and correlations among the study variables (Study 2)
1
2
3
4
5
6
7
8
Honesty-Humility
Extraversion
Moral disengagement
Unethical DM
SM Acting
SM Other-Direct
SM Extraversion
SM Total
Mean
SD
3.25
3.51
2.22
1.94
2.91
2.95
3.32
3.03
0.57
0.45
0.40
0.49
0.63
0.65
0.56
0.45
1
.12
.40**
.47**
.31**
.32**
.15*
.38**
.09
.12
.39**
.11
.62**
.42**
.47**
.19**
.22**
.06
.19**
.21**
.15*
.21**
.26**
.25**
.41**
.87**
.04
.58**
.62**
Note: N = 215. SM, Self-monitoring; SM Total, total Self-Monitoring Scale score; Other Direct, Other-Directedness; Unethical DM, Unethical business decision
making. *p < .05; **p < .01.
Copyright 2013 John Wiley & Sons, Ltd.
540
B. Ogunfowora et al.
Table 3. Direct and indirect effects of self-monitoring on unethical business decision making (Study 2)
Moral disengagement
b
SE
SE
.55***
0.08
.03*
R2
Bootstrap results
Mediator: Moral disengagement
Model 2: The direct and indirect effects of self-monitoring: Controlling for Extraversion
Self-monitoring
.22**
0.07
.17*
0.08
Extraversion
.20**
0.07
.12
0.08
Moral disengagement
.58***
0.08
.07**
R2
Bootstrap results
Mediator: Moral disengagement
Model 3: The direct and indirect effects of self-monitoring: Controlling for Honesty-Humility
Self-monitoring
.01
0.06
.11
0.07
Honesty-Humility
.29***
0.05
.26***
0.06
Moral disengagement
.42***
0.08
.17***
R2
Bootstrap results
Mediator: Moral disengagement
Low CI
High CI
0.08
0.002
0.16
0.13
0.05
0.23
.27***
.28***
.33***
0.01
0.07
0.08
Note: N = 183. r represents the mediation effect. CI, condence interval (95% bias-corrected and accelerated) based on 10,000 bootstrap samples. Boldface type
highlights a signicant effect as determined by the exclusion of zero from the 95% CI. *p < .05; **p < .01, ***p < .001.
GENERAL DISCUSSION
The present multi-study research was designed to shed light
on the dual nature of the self-monitoring construct. On the
basis of past research, we proposed that self-monitoring relates primarily and most consistently to two important major
personality dimensions: Extraversion and (low) HonestyHumility.6 In light of the extensive research that has been
5
As noted by a reviewer, it is also possible that the relationship between selfmonitoring and these negative outcomes is moderated by an individuals
level of Honesty-Humility (or Extraversion). We however found no empirical support for the moderating effects of Honesty-Humility or Extraversion
on the relationships between self-monitoring (or its subscales) and unethical
business decision making and moral disengagement. We also tested a more
comprehensive moderated mediation model (using PROCESS) where the direct and indirect effects of self-monitoring on unethical decision making,
through moral disengagement, were conditional on the Honesty-Humility
(or Extraversion) levels of the participants. Again, the results did not yield
support for these models.
6
At the suggestion of a reviewer, we investigated whether investigating
HEXACO personality factors at the facet level in association with selfmonitoring could give any further insight as to the nature of these relationships. Across six sets of correlations (four within Study 1 Sample 1, one
within Study 1 Sample 2, and one for the Study 2 Sample), facet level analyses indicated that all four H-H facets related similarly to self-monitoring.
On the other hand, whereas all Extraversion facets had moderate relationships with self-monitoring, the facet of Social Boldness (which assesses
ones comfort or condence within a variety of social situations) had the
consistently strongest relationship with self-monitoring.
541
542
B. Ogunfowora et al.
REFERENCES
Arkin, R. M. (1981). Self-presentation styles. In J. T. Tedeschi
(Ed.), Impression management theory and social psychological
theory (pp. 311333). New York: Academic Press.
Ashton, M., & Lee, K. (2005). Honesty-Humility, the Big Five, and
the ve-factor model. Journal of Personality, 73(5), 13211353.
Ashton, M. C., & Lee, K. (2007). Empirical, theoretical, and practical advantages of the HEXACO model of personality structure.
Personality and Social Psychology Review, 11, 150166.
Ashton, M. C., & Lee, K. (2008). The prediction of HonestyHumility-related criteria by the HEXACO and ve-factor models
of personality. Journal of Research in Personality, 42, 12161228.
Bandura, A. (1986). Social foundations of thought and action: A
social cognitive theory. Englewood Cliffs, NJ: Prentice-Hall.
Bandura, A. (1999). Moral disengagement in the perpetration of inhumanities. Personality & Social Psychology Review, 3, 193209.
Bandura, A., Barbaranelli, C., Caprara, B., & Pastorelli, C. (1996).
Mechanisms of moral disengagement in the exercise of moral
agency. Journal of Personality and Social Psychology, 71, 364374.
Eur. J. Pers. 27: 532544 (2013)
DOI: 10.1002/per
543
544
B. Ogunfowora et al.
Copyright of European Journal of Personality is the property of John Wiley & Sons, Inc. and
its content may not be copied or emailed to multiple sites or posted to a listserv without the
copyright holder's express written permission. However, users may print, download, or email
articles for individual use.