CON9850 - Carlson-CON9850 - Support For Your Oracle E-Business Suite 12.2 Upgrade-Final

Support for Your Oracle E-Business Suite
12.2 Upgrade
Cliff Godwin, Senior Vice President, Application Development
Anne Carlson, Senior Director, Product Strategy
Oracle E-Business Suite Development
October 28, 2015
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracles products remains at the sole discretion of Oracle.
Program Agenda
1
EBS Roadmap - 12.2 and Beyond
12.2 Upgrade Value
12.2 Upgrade Planning Considerations
12.2 Upgrade Resources
EBS Roadmap
12.2 and Beyond
Oracle E-Business Suite Release Roadmap

Continued Investment for Years to Come
New Release
12.1
12.1.2 12.1.3 12.1.3+
5/2009
12/2009
8/2010
12.2
9/2013
12.2.3
12.2.4
12.2.5
12/2013
9/2014
10/2015
12.2.6
12.2.7
12.3
Oracle E-Business Suite Support Timelines

Customer Choice to Use 12.1 or 12.2
Extended
2008 2009
2010
2011
2012
GA 11/2004
Extended
Extended
Premier
2014 2015
11/2013
11/2010
11.5.10
2013
GA 1/2007
Premier
Exception
Exception
GA 5/2009
2019
2020
2021
2022 2023
Sustaining
1/2015
Extended
5/2009
12.1
2017 2018
12/2015
1/2012
12.0
2016
Sustaining
Sustaining
12/2019
12/2016
Premier
Extended
9/2021
9/2013
12.2
Sustaining
Sustaining
Premier
Premier
GA 9/2013
Sustaining
1 Support updates as of 5/2015
12.2 Premier Support through 9/2021 (3 years of Extended Support changed to Premier Support)
For more info, see Oracle Lifetime Support Policy: Oracle Applications
12.2 Upgrade Value
Oracle E-Business Suite 12.2 Investment Priorities

Continued Investment Building Upon the Strengths of EBS Integrated Global Suite
Modern User
Experience and Mobility
Simple and actionable user
experience for operational roles
Financials
Human
Capital
Projects &
Procurement
EBS
Asset Lifecycle
& Service
Order Mgt
& Logistics
Manufacturing
& Planning
Functional
Advancements
Rich functional flows for modern
business in integrated global suite
Operational
Efficiency
Lower effort and cost to operate
and optimize EBS system
Oracle E-Business Suite Release 12.2 Highlights

Reduced Downtime; Richer User Experience and Functional Flows Across the Suite
Modern User
Experience and Mobility
Functional
Advancements
Operational
Efficiency
Latest Oracle Look and Feel: Choice for Icon-Based Navigation; New Interactions & Widgets
Tablet Optimizations: Support for Familiar Tablet Interactions in HTML UIs; Tablet Optimized App Designs
Smartphone Apps: Simple, Actionable Apps for Targeted Roles On the Go. Available for 12.1.3 & 12.2
Information Discovery: Dashboards to Identify & Act on Priority Transactions without Custom Reporting*
New Products
Functional Advancements Across the Suite
Procurement Command Center*
Subscription and Services Selling
Project Procurement*
Outcome-Based Procurement
Contract Renewal Command Center*
Supply Chain Agility across Logistics,
Advanced Project Planning and Control*
Manufacturing, Planning, and Service
Yard Management
Advanced Project Controls and Project Billing
Outsourced Manufacturing*
Linear Asset Management
In-Memory Cost Management*
Streamlined HTML User Interfaces
Supply Chain Event Management*
Customer Voted Enhancements
Online Patching: Patching While Users on the System for Reduced Downtime
Technology Stack: WebLogic Server, Advanced Configuration Management
Automated System Mgt and Testing: Enhanced Patch Wizard, OATS Flowbuilder with EBS Content*
* denotes new product(s) for 12.1.3 and 12.2
10
Common Ground with Cloud Applications

User Experience Convergence
EBS 12.2.4 and 12.2.5 Touch Friendly New Home Page
Oracle Cloud Home Page
Shared User Experience Lab

11
Tablet Optimization with OAF 12.2

Enhanced User Productivity and More Appealing User Experience
Icon-Based Navigation: Home Page, Page Navigation

Touch-Friendly Layout
Increased Row Height and Spacing
Increased Column Header and Button Height
Gesture Support
Page Navigation
Table Interactions
Device Support
Camera, Email, Maps
Responsive Layout for Portrait & Landscape (Planned)
12
12.2.5
Receiving
Receive, Deliver and Manage Receipts on a Tablet
Deliver
Receive
13
Discrete Manufacturing Supervisor
Manager Self-Service
12.2.5
Asset Definition
Asset Quick Create
Search and Take Action
16
12.2.5
Enterprise Asset Management

Draw a Map area to review Assets, Work Orders & data mapped from GIS system
17
E-Business Suite 12.2: ERP and HCM Release Highlights

Product Family Highlights
Financials
GL: Journal Approvals with AME
AP: Parallel Invoice Approvals
AR: Receipt Application - Match Score and Knapsack Method
AR: Manage Accounting Exceptions During Period Close
EB Tax: Transaction Tax Configuration Workbook
CHRM: Volume Offer Enhancements, HTML UIs
Leasing: Enhanced Termination Processing
Smartphone App: Expenses
Information Discovery: Fin (AP, AR, FA), CHRM
Projects
Advanced Project Planning and Control - New Product*
Federal Contract Billing
Labor Costing with Projects and Payroll
Schedule of Values
Project Cost Breakdown Structure
Enhanced Intercompany Billing for Global Operations
Invoice Consolidations, Expenditure Grouping, Revenue Holds
Budgetary Controls on Financial Plans; Improved UX
Smartphone App: Project Manager
Procurement
Procurement Command Center New Product*
Project Procurement New Product*
iProcurement Info Discovery: Ratings, Reviews and Feedback
iProcurement Info Discovery: Catalog Upload via Supplier Network
iProcurement: 1 Step Checkout
Sourcing: Initiatives, Multiple Offers and Alternative Lines
Supplier Lifecycle Mgt (SLM): Dependent Questions, Automated
Assessments, Dynamic Supplier Lists, Qualification Templates. more
Services Procurement: Complex Financing for Std POs
Contract Lifecycle Mgt for Public Sector (CLM): Many enhancements
Smartphone Apps: iProcurement, Procurement
Human Capital Management
Payroll Dashboard
Self-Service Human Resources Transaction Dashboard
SSHR: Improved UI
Learning: Improved UI
Succession Planning: Improved UI
OIC: Compensation Analytics
Smartphone Apps: Timecards, Learning, Person Directory
Information Discovery: HR, Learning, iRecruitment, OIC
* denotes new product for 12.1.3 and 12.2
E-Business Suite 12.2: SCM Release Highlights

Order Management
Contract Renewal Command Center - New Product*
OM/Pricing: Selling Services and Subscriptions
OM: HTML UI
OM: Credit Checks, Holds, Manual Line Splitting of ISOs
OM/CHRM: Enhanced Gross Margin Calculations
Quoting: Validation Framework, Parallel Approvals
Smartphone App: Sales Orders
Information Discovery: OM, Quoting, iStore
Logistics
Yard Management New Product
LOG/OM: Flexible Serial Tagging
LOG/OM: Advanced Catch Weight
INV: Receiving Tablet Optimized HTML User Interface
WMS: Zone Picking, Nested LPNs, Mobile Task Dashboard
MSCA: Single Sign-On Support; Personalization Enhancements
Smartphone App: Inventory
Information Discovery: Inventory, WMS
Manufacturing
Outsourced Manufacturing New Product*
Just-In-Time Manufacturing (E-Kanban)
Process Mfg: Outside Processing, Batch Hold Management
MES: Component Availability Mgt: Day 0 Clear to Build
MES: Discrete MES Supervisor Tablet Optimized HTML UI
MES: Serialized Manufacturing: Express Transact, Auto-Dekit
Smartphone Apps: Discrete Production Supervisor, Process Production
Supervisor Project Mfg, Product Info
Information Discovery: Discrete Mfg, Process Mfg, Quality, Cost Mgt
Value Chain Planning

APCC: Enhanced Reporting for Demand Management, S&OP, Trade
Promotions Planning and Distribution Planning
ASCP: Resource Overtime and Warehouse Capacities; New UI
Project Driven Supply Chain (ASCP-Primavera Integration)
Calendar Month Support in Weekly Demantra System
Promotional Calendar Optimization
RP: Clear to Build Enhancements
PS: Synchronous Make-Pack
SPP: Integration to Enterprise Asset Management
E-Business Suite 12.2: ALM & Service Release Highlights

Asset Lifecycle Management
Linear Asset Support
Safety Management: Lockout, Tagout
Map Visualization for Assets and Work
Asset: Expanded HTML User Interfaces
Smartphone App: Maintenance
Information Discovery: EAM, Installed Base
Service
Execute Project Tasks using Field Service
Service Request Operating Unit Security with MOAC
Service: Inquira/Oracle Knowledge Integration
Field Service: Auto Creation of OTL Timecards
Field Service: High Volume Parts Ordering & Debriefing
Field Service: Decentralized Scheduling
Field Service: Dispatch Center HTML UI
Spares Mgt: Warehouse Shipping Method Calendars
Spares Mgt: External Repair Execution In-Transit Tracking
Spares Mgt: HTML Planners Dashboard
Depot Repair: Supply Warranty Mgt
Depot Repair: Waste Mgt
Depot Repair: Outsourced Repair
TeleService: Contact Center HTML User Interface
Service Contracts: Configurability; HTML User Interface
CMRO: Counter Entry and Corrections
Mobile Field Service: Multi-Platform for iOS, Android, & Windows
Information Discovery: Field Service, TeleService, Depot Repair, CMRO
Oracle E-Business Suite Release 12.2.5 Highlights

Richer User Experience and Functional Flows Across the Suite
Latest Oracle Look and Feel: Icon-Based Page Navigation, New User Interactions and Widgets
Modern User
Tablet Optimized HTML User Interfaces: Receiving, Discrete MES Supervisor
Experience and Mobility Information Discovery: New Areas: FA, Customers, Quoting, iStore, OIC, & CMRO; Rename from Endeca Ext
Functional
Advancements
Operational
Efficiency
Financials: GL Approvals in AME, AR Automated Receipt Application New Methods

Procurement: Procurement Command Center*, iProcurement: Ratings and Reviews, Catalog Upload
Projects: Advanced Project Planning and Control*, Schedule of Values, Invoice Consolidations
Order Management: Contract Renewal Command Center*, Selling Subscriptions, Quote Validation Fwk
Logistics: Flexible Serial Tracking, Zone Picking, Nested LPNs, WMS Productivity
Manufacturing: Outsourced Mfg, Component Availability Mgt
Value Chain Planning: Configurable Supply Planning Work Area, Service Parts Enh for Auto/High Tech
Asset Management: Map Visualization, Linear Asset Enhancements, Asset Route Enhancements
Service: SR OU Security, Auto Creation of OTL Timecards, Spares Shipping Method Calendars
Human Capital Management: Payroll Dashboard Enhancements, Configurable Talent Matrix
Online Patching: Support for Simplified Dev Environments, Patching Progress Monitoring Tool
Technology Stack: Middle Tier Technology Checker
Automated System Management: Streamlined Patch Wizard Reports, Patch Wizard Export
* denotes new product
21
E-Business Suite 12.2 - Highlights

Signature Feature Online Patching for Business Continuity
Users remain online while patches are applied

User downtime is limited to a short cutover period
The maintenance window in 12.2 is predictable
Critical business operations and revenue

generating activities continue during patching
22
Oracle E-Business Suite 12.2: Customer Success Examples
23
Centers for Medicare and Medicaid Services Upgrades

to Oracle E-Business Suite 12.2
COMPANY OVERVIEW
The Centers for Medicare and Medicaid Services (CMS) is part of the US Department of Health
and Human Services (HHS). CMS ensures availability of effective, up-to-date health care
coverage and promotes quality care for beneficiaries.
CMSs Healthcare Integrated General Ledger Accounting System (HIGLAS) is a dual-entry
accounting system which supports over 100 million Medicare & Medicaid beneficiaries. The
system processes approximately 4.5 million transactions daily for Medicare, Medicaid, and State
Childrens Health Insurance Program (SCHIP) combined. An average of 163,000 payments are
processed daily, totaling an average of $1.5 Billion.
Industry: Public Sector
Employees: 5,000
80.000+ HHS Total
Budget : US$ 1 trillion - http://www.hhs.gov/about/budget/fy2015/budget-in-brief/index.html
CHALLENGES/OPPORTUNITIES
Prevent unplanned downtime
Deploy a robust, highly scalable enterprise resource planning (ERP) solution
Expedite global period-end financial closing
Eliminate the need to maintain disparate, proprietary legacy financial systems and integrations
Upgrade entire AP and AR data to eliminate post upgrade XLA upgrade on demand
SOLUTIONS
Oracle U.S. Federal Financials
Oracle Receivables
Oracle Payables
Oracle Payments
Oracle General Ledger
Oracle Cash Management
Oracle Application Object Library

Oracle Applications Technology Stack
Oracle Database - Enterprise Edition
Enterprise Manager Base Platform
Oracle WebCenter Portal
Oracle Business Intelligence
Oracle Governance, Risk, and Compliance
Oracle Loans
CUSTOMER PERSPECTIVE
June 2015: This past weekend, HIGLAS passed a
monumental milestone namely the upgrade to
Release 12.2 for 3 Lines of Business. We have had no
significant issues or business show stoppers.
Successfully processed over $6B of payment
transactions and are aggressively moving into Phase 2,
transitioning the MACs to Release 12.2.
Chris Martin, Director, Financial Management Systems
Group (FMSG), CMS
RESULTS
Completed tech upgrade for primary and DR site from
11.5.10.2 to 12.2 of 40TB database in 4.5 days.
Overall outage 5 business days
Completed SLA conversion of entire AR data
(approximately 15 years) and AP data (13 months
containing billions of rows) as part of this upgrade
Reduced the 12.2 driver runtime from 69 days to 27
hours and automated remediated code deployment
to keep downtime to the minimum
ADNOC Distribution Upgrades to Oracle E-Business

Suite 12.2 on Exalogic and Exadata
COMPANY OVERVIEW
Abu Dhabi National Oil Company Distribution (ADNOC Distribution) is a United Arab Emirates
(UAE) government-owned company that specializes in marketing and distributing petroleum
products within the country.
ADNOC Distribution is one of the largest and more innovative petroleum companies in the Arab
Gulf and Middle East, with 5,000 concurrent daily users and more than 350 million financial
transactions annually at its filling stations.
Industry: Oil and Gas
Employees: 13,000
Improve efficiency of human resources (HR), finance, and supply-chain departments, which
The efficiencies gained through adoption of standard
E-Business Suite modules, consolidation of data, and
the move to Exadata - Exalogic has a profound impact
on our business, saving Thousands processing hours
per year across retail and financial close operations.
Awad Ahmed Ali El-Sidiq, Senior Database
Administrator - Team Lead ,Abu Dhabi National Oil
Company Distribution
form the backbone of ADNOC Distributions operations
Remove processing bottlenecks and curb rising costs generated by more than 5,000 concurrent
Oracle Database users, 24/7 business-critical applications, and multiple operating systems
Sustain business growth with a comprehensive database solution that can significantly improve
productivity and business performance
SOLUTIONS
Oracle E-Business Suite
Oracle Financials
Oracle Learning Management
Oracle Payroll
Oracle Self-Service Human Resources
Oracle Exadata Database Machine
Oracle Exalogic Elastic Cloud
Oracle Enterprise Manager

Oracle Linux
Oracle Cloud SaaS Talent Management
Oracle PaaS DB as Service
Oracle GoldenGate
Oracle Active Data Guard
Oracle Application Server
Oracle Business Intelligence Suite, Enterprise Edition
RESULTS
Replaced legacy and in-house systems with Oracle
Financials, Payroll and Self-Service Human Resources
to simplify business processes, enhance end user
experience, and reduce TCO
Experienced a 15x performance increase across
business processes, such as retail forms entry, retail
report generation, and stores financial closings
Reduced payroll processing time for 13,000
employees from 2.5 hours to 20 minutes
Gentex Upgrades to Oracle E-Business

Suite 12.2 ERP and VCP
COMPANY OVERVIEW
Vertically integrated high speed, high variability value stream developing and manufacturing
electronics, microelectronics, software, vision systems, chemistry, glass coatings, glass
fabricating,
Industry: Automotive, Aerospace, and Commercial Fire Protection
Employees: 4,000+
Annual Revenue: US$1.38 billion
Mirrors shipped: 31,079,818
Integrating and Developing Enterprise Resource Planning (ERP) and Value Chain Planning (VCP)
solutions supporting a high speed, highly variable value stream with lead times longer than
customer demand.
Existing ERP version 12.0.6 starting extended support.
Required patching window exceeds available time for patching
Custom scheduling tool for flow manufacturing utilized in final assembly areas.
Multiple methods / tools for production planning production areas.
Deploy new core procurement functionality.
Limited support of Flow Manufacturing.
Identify and retire unused custom elements.
SOLUTIONS
Upgrade ERP 12.0.6 to 12.2.4
Upgrade VCP 12.1.3.9 to 12.2.4.1
Utilize Production Scheduling for final assembly
Convert production from Flow Manufacturing to Discrete (In-Progress)
Oracle EBS Release 12.2 provides the base to
effectively utilize a technically complex, vertically
integrated value stream within the dynamic customer
driven automotive industry. The on-line patching has
allowed shorter deployment windows increasing
production availability and capital utilization.
Paul Flynn, Vice President Operations
RESULTS
Completed upgrade in nine months, on time and
under budget
Retired 30% of customizations
Decreased the overall patching windows from 4 hours
to 2 hours (Trending shorter), with EBS Cutover of 25
minutes
Converted Final Assembly Manufacturing to Discrete
Retired custom schedule tool
Customer Engagement Program

Oracle E-Business Suite Model
High
CIO
Advisory
Board
Strategy Councils
Customer
Advisory Boards (CABs)
Customers
Customer
Commitment &
Investment
eForums Surveys/Feedback
Special Interest Groups (SIGs)
Enhancement Requests - My Oracle Support
Support Communities
Low
27
EBS Enhancement Requests in EBS Support Communities

Leverage Social Enhancement Process; Established in Collaboration with OAUG
Increased Visibility and Influence on ERs
Submit enhancement requests directly
View requests from others
Collaborate with other customers and Oracle
to discuss alternatives and proposed designs
Vote on requests to influence delivery
28
Enhancement Request in My Oracle Support Community

ER Statistics:
Launched Oct 2014

~ 1900 ERs created
~ 5% of Community Content
is now ERs
~ 40K Active Users exposed
to the ER information
Over 7000 Votes cast
On Avg. ~4 ERs are created
each day in EBS
Payables now accepting ERs
in Community
FAQ: Doc Id 1584210.1
My Oracle Support Community
E-Business Suite
NEW EBS Community: Mobile Foundation Mobile Approval


1.
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4.
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6.
7.
8.
9.
10.
Build the Business Case for 12.2 Upgrade

Understand Factors Driving Time and Resources
Understand Online Patching Architecture
Plan for Impacts on Business Users
Plan for Impacts on Apps DBAs
Plan for Impacts on Customization Developers
Determine the Target Code Configuration
Plan to Provision Upgrade Environments
Understand the Upgrade Process
Test and Optimize Your Upgrade Process
31

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Build the Business Case for 12.2 Upgrade

Understand Factors Driving Time and Resources
Understand Online Patching Architecture
Plan for Impacts on Business Users
Determine the Target Code Configuration
Plan to Provision Upgrade Environments
Understand the Upgrade Process
32
Key Factors Driving Time and Resources

12.1 to 12.2 Upgrade
Size of EBS footprint and uptake of new functionality

Number of modules and business flows that will need validation
Number and complexity of customizations and integrations

Compliance with new 12.2 development standards, including for vendor-supplied integrations
Complexity of topology
Multiple middle tier nodes, nodes inside and outside the firewall, RAC, etc.
Technical team skills

Readiness to adapt to 12.2 technology changes: Online Patching and WebLogic Server
Other changes you combine with the EBS upgrade

Move to new HW/OS, combine multiple instances into a global single instance, etc.
Different Project Team for the 12.1 to 12.2 Upgrade

11.5.10 to 12.1
Functional team is key
12.1 to 12.2
Technical team is key
Financials Specialists
DBAs
Tax Specialist
System Administrators
Business Process Owners
Customization Developers
34
Online Patching
Dramatically Reduce Patching Downtime
Prepare
Copy the
production app
code
Apply
Apply one or more
patches to the
Patch Edition
Create a new Patch

Edition in the DB
Finalize
Compile invalid
objects
Wait for a good
downtime window
Users
Online
Cutover
Restart
application on
Patch Edition
Users
Offline
Online Patching cycle includes 5 phases

Application is only offline during the Cutover phase
Online Patching is used to apply all EBS patches in 12.2
Cleanup
Remove
obsolete
objects
Users
Online
12.2 Online Patching Architecture

Run File System
Editions-Enabled Database
Patch File System
Oracle HTTP Server (OHS)
WebLogic Server (WLS)
Developer 10.1.2
Developer 10.1.2
APPL_TOP
COMMON_TOP
INST_TOP
Synchronization is managed
by patching tools
Non-Editioned File System
APPL_TOP
COMMON_TOP
INST_TOP
APPL_TOP_NE
FS1
PATCH_TOP
FS2
LOGS
FS_NE
36
Online Patching is enabled by 11gR2 Database Editioning

Multiple Copies of Database Code Objects Can Coexist
Client code connects to an

edition of database code
Business Users
DBA
Run Edition
Used by online users
Never changed by a patch
Patch Edition
Used by patching tools
Changes do not affect the running application
Patch Edition becomes the

Run Edition at Cutover
37
Prepare: Sync Patch & Run File Systems, Create Patch Edition in DB
Run File System
Patch File System
Developer 10.1.2
Developer 10.1.2
APPL_TOP
COMMON_TOP
INST_TOP
Synchronization is managed
by patching tools
APPL_TOP
COMMON_TOP
INST_TOP
APPL_TOP_NE
FS1
PATCH_TOP
EBS
Patch
FS2
LOGS
FS_NE
38
Apply: Apply Patches to Patch File System and Patch Edition in DB

Run File System
Patch File System
Developer 10.1.2
Developer 10.1.2
APPL_TOP
APPL_TOP
COMMON_TOP
COMMON_TOP
INST_TOP
INST_TOP
APPL_TOP_NE
FS1
PATCH_TOP
EBS
Patch
FS2
LOGS
FS_NE
39
Cutover: Restart App Tier Services on Switched Patch and Run

Run File System
Patch File System
Developer 10.1.2
Developer 10.1.2
APPL_TOP
APPL_TOP
COMMON_TOP
COMMON_TOP
INST_TOP
INST_TOP
APPL_TOP_NE
FS1
PATCH_TOP
FS2
LOGS
FS_NE
40
Learn ADOP New Utility to Orchestrate Online Patching

Steps You Through the Online Patching Phases
Prepare the running system for an Online
Patching cycle
$ adop phase=prepare
Apply one or more patches with a single

adop command
$ adop phase=finalize
Repeat Apply and Finalize phases as

often as needed
$ adop phase=apply patches=1234,5678

$ adop phase=cutover
$ adop phase=cleanup
Defer Cutover until a convenient time

When users are back online, do Cleanup
of obsolete objects
See Oracle E-Business Suite Maintenance Guide, Release 12.2
for adop syntax options.
41
EBS Release 12.0/12.1 Technology Stack

Client
Application
Database
10g
10gR2 | 11g
OC4J
Global Single
Data Model
BC4J
UIX
JDBC/SQL Net
HTTP/S
Web Listener
JSP
RAC & ASM
BI Publisher
Forms
42
EBS Release 12.2 Technology Stack

Client
Application
Database
R2
WebLogic Server
Global Single
Data Model
BC4J
UIX
JDBC/SQL Net
HTTP/S
Web Listener
WebLogic JSP
BI Publisher
RAC & ASM

Edition-Based
Redefinition
Forms
43
WebLogic Server 11g

Part of the EBS 12.2 Application Tier
Familiar to some Apps DBAs/Sysadmins

Will use both EBS Autoconfig and native
WebLogic facilities for 12.2 configuration
Dont assume that prior knowledge is

sufficient
See Managing Configuration of Oracle HTTP Server and Web Application Services in
Oracle E-Business Suite Release 12.2 (Doc 1905593.1)
44

Summary
Learn ADOP, a new 12.2 utility to orchestrate Online Patching

Learn to use WebLogic Server 11g with Autoconfig for 12.2 configuration
Re-evaluate Application tier sizing for WebLogic Server & Dual File System
Practice EBS 12.2 cloning, including single-step cloning of Run & Patch file
systems (new with AD/TXK Delta 7)
45
Expectations Around Online Patching Downtime

Set Appropriate Expectations for Online Patching Downtime
Online Patching does not mean zero downtime

There is still a brief Cutover phase during which users are offline
DBAs can choose to combine Online Patching Cutover with other

maintenance activities that prolong the downtime, e.g.:
Applying custom code
Updating system passwords
Online Patching cannot be used for Database and OS patching

Users will still experience a downtime when Database and OS patches are applied
46
Evaluating Customizations
Plan for 12.2 Impacts on Customizations You Decide to Upgrade
EBS 12.2 data model changes

See Data Model Comparison Report (Doc 1290886.1)
New 12.2 UI standards for OA Framework-based pages

See Oracle E-Business Suite Release 12.2.4 Upgrade Considerations for OA
Framework-based Applications (Doc 1927975.1)
New 12.2 development standards for Online Patching compatibility

See EBS Developers Guide Release 12.2
New 12.2 Development Standards for Custom Code

Decide Which Standards Compliance Level to Target
Minimal
Full
Required, minimal set of

standards must be met for custom
code to run correctly on 12.2
Optional, additional standards

must be met for custom code to
be Online Patchable
Decision is based on importance of minimizing downtime

In either case, EBS Patches are always applied online
50
Custom Code is Fully Compliant with 12.2 Standards

Apply Custom Code While Users are Online, Incur Brief Cutover Downtime
Prepare
Copy the
production app
code
Create a new Patch
Edition in the DB
Apply
Apply EBS patches
to the Patch
Edition
Apply custom
code patches to
the Patch Edition
Users
Online
Finalize
Compile invalid
objects
Wait for a good
downtime window
Cutover
Restart
application on
Patch Edition
Users
Offline
Cleanup
Remove
obsolete
objects
Users
Online
Apply to the Patch Edition while users are online

Patch both EBS and custom code during same Apply phase
Restart application on Patch Edition after brief Cutover period
51
Custom Code is Minimally Compliant with 12.2 Standards

Apply Custom Code During Extended Cutover, Prolonging the Downtime
Prepare
Copy the
production app
code
Apply
Apply EBS patches
to the Patch
Edition
Create a new Patch

Edition in the DB
Finalize
Cutover
Compile invalid
objects
Wait for a good
downtime window
Extended
Cutover
Apply custom code

to new the Run
Edition during
Extended Cutover
Users
Online
Users
Offline
Cleanup
Remove
obsolete
objects
Users
Online
Prevent automatic restart at end of Cutover

Apply custom code directly to new Run Edition
Restart application after Extended Cutover period
52
Reports to Check for Standards Compliance

Identify Standards Violations and Recommended Fixes
Summary Readiness Report

Manual Fix Readiness Report
Database Standards Checker
File System Standards Checker
Custom DB schemas you must register with

EBS before Online Patching Enablement
Custom DB objects you must manually fix

before Online Patching Enablement
DB objects and code that violate 12.2
development standards
File system source files that violate 12.2
development standards
See Using the Online Patching Readiness Report in Oracle E-Business Suite Release 12.2 (Doc 1531121.1)
54
Preparing Custom Code: Prior to 12.2 Upgrade Project

Run Reports and Apply Fixes Today to Avoid Rework at Upgrade Time
Get the reports patch

for your current
release (11.5.10,
12.0, or 12.1)
Run reports
on current
release
Apply recommended
fixes in test
environments
Iterate until compliant
Deploy
remediated code
in production
(optional)
Recommended fixes
are backward
compatible
55
Preparing Custom Code: During 12.2 Upgrade Project

Run Reports During 12.2 Upgrade Cycles to Confirm Standards Compliance
Upgrade to
12.2
Run reports
on 12.2
Apply recommended
fixes to custom DB
code and schemas
Iterate until compliant for DB

Apply MT fixes at later stage
Run Online
Patching
Enablement
Re-run reports to
confirm standards
compliance
Automatically fixes
many violations
56

Summary
Learn new 12.2 development standards that apply to custom code and
many integrations
Decide on Minimal vs. Full development standards compliance based on
importance of minimizing patching downtime
Leverage Oracle-supplied reports today to prepare custom code for 12.2
Confirm that your third-party integrations have been validated with 12.2
57
Understand the Technical Upgrade Process

Overview
You perform the 12.2 upgrade during downtime

You get Online Patching as a result of doing the 12.2 upgrade
The upgrade includes additional steps to enable Online Patching
58
Understand the Technical Upgrade Process

Key Takeaways
Critically important to follow latest, documented upgrade instructions

Start with Oracle E-Business Suite Release 12.2: Technical Planning, Getting
Started, and Go-Live Checklist (Doc 1585857.1)
Summary of technical upgrade planning considerations
Flowchart of upgrade execution steps
Pointers to related 12.2 docs
59

Overview
As for any upgrade to a major new release level

Plan to do full functional testing
Plan to do load and volume testing
Include customizations and integrations in your test plans
Plan for 12.2-specific testing

Plan to minimize upgrade downtime
Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential Internal/Restricted/Highly Restricted
60
Plan for 12.2-Specific Testing

Where & Where Not to Test Online Patches
Test Online Patches on a system that matches your production topology

Especially critical for complex topologies, such as those involving:
Multiple nodes
Nodes inside and outside the firewall (DMZ)
RAC
61
Plan for 12.2-Specific Testing

Where & Where Not to Test Online Patches
Understand that Patch Edition is not a test environment

Designed solely for reducing patching downtime
Usable only when an Online Patching cycle is in progress
Cannot be accessed by end users
Must apply and validate every Online Patch on a test system

Consider performing tests with users online during patch application
62
Plan to Minimize Upgrade Downtime

Do Several Complete Practice Upgrades
Iterate on a step-by-step plan of tasks and timings

Ensure consistency with latest upgrade documentation
Use a topology similar to your production environment
With each iteration, optimize your timing

Tune performance of core upgrade driver
Identify long-running jobs & SQLs, check MOS for known issues & workarounds
Minimize duration of tasks done before & after core upgrade driver runs
For example: interim backups, final acceptance testing
Repeat practice upgrades until the process is predictable and fits within your
downtime window, with no outstanding issues
See Best Practices for Minimizing Oracle E-Business Suite Release 12 Upgrade Downtime (Doc 1581549.1)
63
Related Sessions
12.2 Technical Upgrade Process
Thursday
Oct 29
1:15 pm 2:00 pm
CON8141 - Technical Upgrade Best Practices for Oracle E-Business Suite 12.2
Samer Barakat, Director, Applications Performance, Oracle
Udayan Parvate, Senior Director, EBS Release Engineering, Oracle
MW-3022
64
Key Takeaways
Project Manager
1. A more technical project team is needed than for prior 11i to 12 upgrade
2. DBAs should learn about WebLogic Server & new ADOP patching tool
3. Developers should learn new 12.2 development & deployment standards
4. Project team should read and follow 12.2 documentation, starting with
12.2 Technical Planning Guide (Doc 1585857.1)
5. Project team should seek Oracle Supports help when obstacles are met
(dont improvise)
65
Key Takeaways
Technical Team
1. All EBS patches for 12.2 and beyond are Online Patches
2. Online Patches still need to be tested on a test system
3. Developers can start applying new 12.2 standards to custom code today
with the help of Oracle-provided compliance reports (Doc 1531121.1)
4. DBAs will use both WebLogic Server 11g and the traditional EBS
Autoconfig tool for 12.2 configuration changes (Doc 1905593.1)
5. DBAs should plan to stay current with latest Database, Middleware, and
EBS patches during and after the 12.2 project
66
12.2 Upgrade Resources
Oracle E-Business Learning Subscription

Learning Simplified
Comprehensive Training
24/7 Access for 12 Months
Prepare implementation and

technical professionals to effectively
perform the tasks relevant to their
job with on demand training
All-digital training with on-demand

videos, product demonstrations
and practice labs
Expert Delivered
Latest News Updates

Strategy and Roadmap
EBS and Oracle Cloud
Operational Efficiency
Financials
Projects and Procurement
Logistics & Order Management
Manufacturing
Asset Lifecycle and Service
Human Capital Management
Created and delivered by Oracle

experts
Continuous Updates
Regular updates for product
enhancements and new releases
Flexible and Scalable

To meet your business needs
http://education.oracle.com/streams/ebusinesssuite
68
EBS 12.2.5 Press Release and Video Highlight

Generally Available Oct 16, 2015
See Video Highlight and Other Links at Bottom of Press Release
education.oracle.com/streams/ebusinesssuite
Link to Press Release
69
E-Business Suite Technology Stack Blog

blogs.oracle.com/stevenChan
Direct from EBS Development
Latest news
Certification announcements
Primers, FAQs, tips

Desupport reminders
Latest upgrade recommendations
Statements of Direction
Subscribe via email or RSS
Release 12.2 Information Center, Doc 1581299.1

Keep Current with Latest 12.2 Info
Release Value Props

Release Content Docs
Install Guide
Upgrade Guide
Implementation Guides
FAQs & White Papers
Online Training (TOIs)
Proactive Support Tools
71
EBS Release Content Documents

12.1 and 12.2 New Products and New Features, Doc 1302189.1
Organized by
family, product,
and point release
72
EBS Transfer of Information Online Training, Doc 807319.1

On-Demand, Self-Service Training for Implementers
How to implement
and use new products
and new features
73
E-Business Suite Globalization Center, Doc 973912.1

Information on Localizations, Internationalizations, Translations
Legislative
Updates
Center
Country Specific
Feature Data Sheets
74
EBS Documentation Web Library

Review and Download the Latest Oracle E-Business Suite Documentation
HTML and
PDF
formats
http://docs.oracle.com/cd/E26401_01/index.htm
75
12.2 Planning Guide
Oracle Premier Support: Get Proactive!

432.1
78
How to Find E-Business Suite & E-Business Suite Technology Stack Patches
(Doc ID 1633974.2)
TABBED
NAVIGATION
My Oracle Support Hot Topic for E-mailed Updates
See How to use Hot Topics Email notification to subscribe to Support Product News, SRs, Bugs, etc (Doc 793436.2)
Some Suggested Hot Topics

Oracle E-Business Suite Release 12.2: Technical Planning, Getting Started,
and Go-Live Checklist (Doc ID 1585857.1)
Oracle E-Business Suite Release 12.2 Technology Stack Documentation
Roadmap (Doc ID 1934915.1)
Oracle E-Business Suite Release Notes, Release 12.2 (Doc ID 1320300.1)
Oracle E-Business Suite Release 12.2: Consolidated List of Patches and
Technology Bug Fixes (Doc ID 1594274.1)
Applying the Latest AD and TXK Release Update Packs to Oracle E-Business
Suite Release 12.2 (Doc ID 1617461.1)
81
Stay Informed
Oracle E-Business Newsletters
Follow Oracle Premier Support through social media channels

Twitter | myoraclesupport | Oracle_EBS
Blog
My Oracle Support Community
Facebook
Participate in Advisor Webcasts and hear from Oracle Premier
Support subject matter experts who will offer methods and
solutions to help you avoid potential pitfalls
Appendix: Additional Resources
12.2 Documentation - Important Docs
12.2 Information Center: Doc ID 1581299.1

12.2 Documentation: http://docs.oracle.com/cd/E26401_01/index.htm
Always use this Web Library as it contains the most recent versions of the documentation
Oracle E-Business Suite Release 12.2 Technology Stack Documentation Roadmap (Doc ID 1934915.1)
Oracle E-Business Suite Release 12.2: Technical Planning, Getting Started, and Go-Live Checklist (Doc ID 1585857.1)
Oracle E-Business Suite Release Notes, Release 12.2 Note 1320300.1
Oracle E-Business Suite Release 12.2: Upgrade Sizing and Best Practices (Doc ID 1597531.1)
Applying the Latest AD and TXK Release Update Packs to Oracle E-Business Suite Release 12.2 Note 1617461.1
Oracle E-Business Suite Release 12.2.4 Readme Note 1617458.1
Upgrade Advisor: E-Business Suite (EBS) 11i Upgrade to 12.2 Note 1614508.1
Upgrade Advisor: E-Business Suite (EBS) Upgrade from 12.0/12.1 to 12.2.x Note 1593640.1
Database Preparation Guidelines for an E-Business Suite Release 12.2 Upgrade Note 1349240.1
Database Patch Set Update Overlay Patches Required for Use with PSUs and Oracle E-Business Suite Note 1147107.1
resource for database patch conflicts
Database Initialization Parameters for Oracle E-Business Suite Release 12 Note 396009.1 Contains 12.2 specific settings
Using the Online Patching Readiness Report in Oracle E-Business Suite Release 12.2 Note 1531121.1
12.2 Documentation - Important Docs
Cloning Oracle E-Business Suite Release 12.2 with Rapid Clone Note 1383621.1
Enabling SSL in Oracle E-Business Suite Release 12.2 Note 1367293.1
Oracle E-Business Suite Release 12.2 Configuration in a DMZ Note 1375670.1
Using Load-Balancers with Oracle E-Business Suite Release 12.2 Note 1375686.1
Sharing The Application Tier File System in Oracle E-Business Suite Release 12.2 Note 1375769.1
Oracle E-Business Suite Recommended Performance Patches Note 244040.1
Managed Server Related Information
Managing Configuration of Oracle HTTP Server and Oacore, Oafm, Forms and Forms-c4ws Applications in Oracle E-Business Suite
Release 12.2 Note 1905593.1
Deploying Customizations in Oracle E-Business Suite Release 12.2 Note 1577661.1
Creating a Custom Application in Oracle E-Business Suite Release 12.2 Note 1577707.1
Working with customers to date we have found it is important to use and follow the latest documentation
and it does change.
12.2 Troubleshooting
TROUBLESHOOTING:
EBS Technology Codelevel Checker (ETCC) (Doc ID: 1594274.1) Downloaded via Patch 17537119
analyzes a Oracle Database Oracle Home and warns of missing database bug fixes
Script to Diagnose adop and Other AD-TXK Issues in Oracle E-Business Suite Release 12.2 (Doc ID 1901242.1)
Rapid Install for E-Business Suite Release 12.2 (Doc ID: 1378579.1) see appendix A for Rapid Install log file locations
12.2 E-Business Suite - How To Enable FND: Debug / AF Logging When Login Is Not Possible (Doc Id: 1563168.1)
Using Oracle Fusion Middleware Diagnostic Framework With Oracle E-Business Suite Release 12.2 (Doc Id: 1428056.1)
WEBLOGIC:
Oracle Applications E-Business Suite 12.2 Fusion Middleware Log Files: Locate,View, and Control (Doc ID 1366187.1)
12.2 Ebusiness Suite - Collecting Fusion Middleware Log Files (Doc ID 1362900.1)
CONFIG:
Oracle E-Business Suite Release 12.2 Configuration in a DMZ (Doc ID 1375670.1)
DMZ and SSL Configuration Guide for Oracle E-Business Suite Extensions for Oracle Endeca, Release 12.2 V4 and V5 (Doc ID 1575921.1)
11i - 12.2 Oracle Application Framework Troubleshooting Guide- (Doc ID 1496055.1)
Oracle E-Business Suite Java APIs for Forms Troubleshooting Guide, Release 12.2 (Doc ID 1469785.1)
Oracle E-Business Suite Integrated SOA Gateway Troubleshooting Guide, Release 12.2 (Doc ID 1317697.1)
Oracle E-Business Suite Integrated SOA Gateway Troubleshooting Guide, Release 12.2 (Doc ID 1317697.1)
Sizing & Testing Documents

Sizing:
Testing:
Database and Application Tier Sizing Guidelines from our 12.2 Install Guide
Oracle XML Gateway Sizing and Performance Guidelines
Oracle Open World 2014 Presentation:

Presentation Download CON7168 - Testing Oracle E-Business Suite: Best Practices from Oracle Development
Tuning:
Tune performance of the core upgrade driver See
Oracle E-Business Suite Upgrade Guide, Release 11i to 12.1.1
Oracle E-Business Suite Upgrade Guide Release 11i to 12.2
Oracle E-Business Suite Upgrade Guide Release 12.0 and 12.1 to 12.2
Configuration
Managing Configuration of Oracle HTTP Server and Web Application Services in Oracle E-Business Suite
Release 12.2 (Doc ID 1905593.1)
Feature Functionality Usage:
RCDs- R12.1 / R12.2 : Oracle E-Business Suite Releases 12.1 and 12.2 Release Content Documents (Doc ID
1302189.1
Product Release notes by Product
Performance & Benchmark

Performance
Oracle E-Business Suite Performance Guide (Doc ID 1672174.1)
Express Diagnosis of Oracle E-Business Suite Release 12 Upgrade Performance Issues (Doc ID 1583752.1)
Recommended Performance Fixes (Doc Id 244040.1)
CON7693_Barakat-Getting Optimal Performance from Oracle E-Business Suite - CON7693.pdf
Oracle Benchmarks
http://www.oracle.com/us/solutions/performance-scalability/index.html
Oracle Applications Benchmark
http://www.oracle.com/us/solutions/benchmark/apps-benchmark/index.html
Oracle R12 E-Business Standard Benchmark Overview
http://www.oracle.com/us/solutions/benchmark/apps-benchmark/ebs-standard-benchmark-overview-192676.html
How to Find E-Business Suite & E-Business Suite Technology Stack Patches
(Doc ID 1633974.2)
TABBED
NAVIGATION
Patch Wizard Doc 976188.1
Patch Wizard analyzes and compares

patches currently applied in your
instance with the ones included in the
Recommended Patch List
Patch Wizard performs an impact
analysis, and allows for easy download
of patches you decide to apply
DOC ID: 432.1 E-Business Suite -> Analyzers
Take provisioning and maintenance of EBS Support Analyzers to the next level!
Bundle Benefits:
Easy to install and obtain all available EBS Support Analyzers in Index [Doc ID 1545562.1]
Convenient method for DBA/SYSADMIN to execute analyzers from a single menu
Provides a Maintenance methodology for obtaining new and updated analyzers
Quickly load and register Analyzers as Concurrent Programs
Menu option shows Analyzers installed as concurrent programs and versions
Ability to remove and uninstall from the menu
Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential Internal/Restricted/Highly Restricted
93
Period Close Advisor Doc 335.1

One-stop shop for period close
steps for all products (in the
order of closing)
Complete the critical financial
reporting process accurately
Keep Learning with Oracle University
Classroom Training
Cloud
Learning Subscription
Technology
Live Virtual Class
Applications
Training On Demand
Industries
education.oracle.com
Copyright 2015, Oracle and/or its affiliates. All rights reserved. | Oracle Confidential Internal
95
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Support for Your Oracle E-Business Suite

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Safe Harbor Statement

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

EBS Roadmap - 12.2 and Beyond

12.2 Upgrade Value

12.2 Upgrade Planning Considerations

12.2 Upgrade Resources

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Oracle E-Business Suite Release Roadmap

12.1.2 12.1.3 12.1.3+

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Oracle E-Business Suite Support Timelines

1 Support updates as of 5/2015

12.2 Upgrade Value

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Oracle E-Business Suite 12.2 Investment Priorities

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Oracle E-Business Suite Release 12.2 Highlights

Common Ground with Cloud Applications

Oracle Cloud Home Page

Shared User Experience Lab

Tablet Optimization with OAF 12.2

Icon-Based Navigation: Home Page, Page Navigation

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Discrete Manufacturing Supervisor

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Search and Take Action

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Enterprise Asset Management

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

E-Business Suite 12.2: ERP and HCM Release Highlights

* denotes new product for 12.1.3 and 12.2

E-Business Suite 12.2: SCM Release Highlights

Value Chain Planning

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

* denotes new product for 12.1.3 and 12.2

E-Business Suite 12.2: ALM & Service Release Highlights

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

* denotes new product for 12.1.3 and 12.2

Oracle E-Business Suite Release 12.2.5 Highlights

Financials: GL Approvals in AME, AR Automated Receipt Application New Methods

* denotes new product

E-Business Suite 12.2 - Highlights

Users remain online while patches are applied

Critical business operations and revenue

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Oracle E-Business Suite 12.2: Customer Success Examples

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Centers for Medicare and Medicaid Services Upgrades

Oracle Application Object Library

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

ADNOC Distribution Upgrades to Oracle E-Business

form the backbone of ADNOC Distributions operations

Oracle Enterprise Manager

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Gentex Upgrades to Oracle E-Business

Copyright 2015, Oracle and/or its affiliates. All rights reserved. |

Customer Engagement Program