Sei sulla pagina 1di 8

Emmas Study guide

Course Introduction
Why take BA 342 (class and syllabus)
Responsibility & Responsible Leadership
Responsibility: the ability or authority too act or decide on ones own without
supervision.
Responsible leadership: making business decision that takes into account stakeholders,
such as workers, clients, suppliers, the environment, the community, future generations.

Snapshot cases (Ashley Madison, Chipotle, Volkswagen, FIFA)


FIFA?
page 3
Banking Data (Financial Crisis)
700 billion banking earnings
251 billion fines and settlements
License to Operate (data on responsibility)
Operating in a way that takes into account all stakeholders. P29
Smeal Strategic Plan
1. Providing extraordinary education
2. Highest quality research
3. Building our culture of:
v Integrity
v Diversity
v Service
v Sustainability
4 Big 342 Topics
Ethics
CSR(corporate social responsibility)
Sustainability
Diversity
Smeal Honor Code
EAP
v Excellent performance
v Academic integrity
v Professional behavior
Article: The Nexus of Ethics
Integrity of interview
Background check
Credit check
Personality check
Opening story Boeing
The CEO has an affair with the secretary of the PR department of the government.
Drank coffee and hangout.
Do you think your personal life should be fair game in an employment situation.

Elements discussed
PONG
Personal, organizational, national, global
Adam Smith 2 books, need both
A wealth of nations, publish in 1776
Theory of moral sentiments, published in 1759
Stakeholder Exercise Sandusky scandal
The number of people involved in lawsuits (16 millions dollars jubilated)
ERC Data know trends - know misconduct
ERC data 2013: confidence in managers
Misconduct down from 2011:60% misconduct by managers (24% by top/senior
manager)
Present focus: top one-third managers
Past ethics focus: bottom two third employees
Trends:
1. Trend: the percentage of US workers perceiving pressure to commit
misconduct has decreased
2. In 2011 a delay rise from 2008 global financial crisis while in the general
trend of 1.
ERC 2013 five most frequent observed types misconduct:
18% abusive behavior
17% lying to employees
12% discrimination
12% conflict of interest
12% internet bad use
Poor Ethics versus Good Ethics Program
Questions:
1. Is there such a thing as right and wrong? Yes.
2. Can we teach ethics? No. But we can raise awareness of ethics.
Ethics is all the same all over the world.
Ethics: contextual, situational, universal,
Video Spiderman, Video Honest Tea
Personal ethics
-Spiderman: with great power comes with great responsibility
-Honest tea: Honest challenge
Ethics Definition (3 part & books)
1. course pack definition
v Set of principles
v Right conducts
v Underlying values
2. Textbook definition
Business ethics: concerned with morality and fairness in behaviors, practices and
policies.

Penn state: we are values driven:


Penn state community, responsibility, respect, and integrity

Right and Wrong exercise & discussion


John Q (right/wrong): the son is dying in the hospital
Situational factor is at the extreme.

Cultural Relativism/Moral Absolutism (ch #10)


Cultural Relativism
Moral Absolutism
Hyper Norms (they cross all cultures)
Professor Johnson tries to take a TV home in a electronics store in five different
countries (a small country, Brazil, NYC, China, Pittsburgh)
Regardless of the culture/ countries, the action/attitude toward this issue is no. (not
ethical and wrong action).
Ethics Decision-Making Process
1. Ethical awareness
2. Ethical judgments
3. Ethical behavior
Millennial data and themes
Report just as much as other generations
More likely to experience retaliation
Report more to informal source than formal channel
Bounded Ethicality (watch video)
Utexas student video: www.ethiunwrappeed.utexas.edu/video
Our dispositional factor is overwhelmed by situational factor. We are boundedly
ethical and rational.

Rationality (same as ethics: bounded mindset): requires full and complete


information but we rarely have the time to father all information.
1. Internal: psychological / dispositional
2. External: organizational fact/peer pressure
Moral Disengagement Overview & Exercise
A person who says his disposition is to be a good person and yet make bad decision.

Social network and millennial:


Job feelings
Bad joke on boss
Work information
Photo of co-worker drinking
Annoying habit of co-worker

Percentage
40%
26%
26%
22%
20%

Opinion on co-worker politics

16%

Social network and millennial:


Job feelings: 40%
Bad joke on boss: 26%
Work information: 26%
Photo of co-worker drinking: 22%
Annoying habit of co-worker: 20%
Opinion on co-worker politics: 16%
Chapter 7
Environment & Judgment
Values Framework
1. Awareness (What is the actual issue?)
2. Facts (What do I know or not know?)
3. Stakeholders (anyone who has interest/impact)
4. Standards (Law, company policies, code of conducts)
5. Values (integrity, respect, honesty, etc.)
6. Actions (What should we do?)

Understand Drug Use on Job Case


9-10 very important
Use values framework to analyze the case
Action: Report the matter to HR.(Always need helps).
Corporate Dilemma Enron, Martha Stewart, etc.
Survey Statistics how business viewed
Page 71 tables
Media Dilemma Wall Street and The Office Videos
Media portray business poorly
-If it bleeds, it leak nationally (breaking news)
-But if a company does sth good locally such as volunteering locally, news
channels/media barely talks about it.
Illustration of environment for ethics: (3 video clips)
Wall street 2: money never sleep (greed)
Wall street 1:Greed is good (Gordon Gekke trade like a pro)
Business is stupid: the office: ethical

Media Influence Types


1. News:
-If it bleeds, it leak nationally (breaking news)
-But if a company does sth good locally such as volunteering locally, news
channels/media barely talks about it.
2. Movies (entertainment):

3.
4.
5.
6.

Every movie has a conflict and a villain.


Who is the chief villain? Top 3: countries, alien, business people/evil Corporation.
TV:
Prime time TV study: 77% of plots involving business were negative.
Advertising:
Reinforcing stereotypes:
Video: Go daddy super bowl commercial/Bar Refaeli
Internet:
Trend today: globalization (epic fail): social media will blow up
Social media:
Trend today: globalization (epic fail): social media will blow up

Media Influence Data

Business roundtable study high school students: survey results on what business would do
percentage
action by business people
74% falsify finance (cook the book)
68% secret dumpling of toxic waste
62% blackmail normal
53% sabotage competition's facilities
17% injure/murder if you knew too much

Conventional Ethics (First of three ways used)


Comparison of decision, behavior or practice to prevailing norms of acceptability.
(common sense)

Balancing Ethics (3 components see book)

Descriptive vs. Normative


Descriptive: what is
Normative: what ought to be
Video: brag about cooking the book to a controller. big trouble.

Phantom Expenses Case (book p597)


Descriptive VS normative ethics: class example Jane (new sales rep) is told by Ann
to pad expense vouchers by 25%. Says every does it. what to do? Access the
situation using the value framework.

Models of Management
1. immoral
2. moral
3. amoral

Madoff case (Ponzi scheme)

Sample case of immoral management

Dominos case know, Merck & River Blindness


Dominos case: amoral management (this cases is an unintentional one-no ethics
filter.)
Dominos-30mins or free piazza delivery or the driver has to pay for the pizza
ordered. It causes car incidents/injuries, or even death.
exam question: access the situation using the value framework
Merck & River Blindness: moral management
1987 decision: Merck gave out 2.5 billion pills for free to cure river blindness.

Kohlberg levels and stages (moral judgment)


Level 1:preconventional (focus self) 1.Punish 2. Reward
Level 2:conventional (focus others) 3.Good 4. Law
Level 3: post conventional (focus all) 5.social 6. Universal

Societys Expectations of Business overtime (Fig 7-3)

Three approaches to ethics


1. Conventional approach (societal normal focus)
2. Principles approach (moral guideline focus)
3. Ethical test approach (applied guideline focus)
Ethics & Law how they relate (p185)
Ethical behavior is typically thought to reside above behavior required by the
law.
In some rare cases, the law may not be ethical, in which case standing up to
the law might be the principled course of action.
Law should not produce any results that were not in harmony with ordinary
morality.
The spirit of the law often extends beyond the letter of the law and taps into
the ethical dimension. Obedience to the law is generally regarded to be a
minimum standard of ethical behavior.
Ethics, Econ & Law model p187
Area 1-profitable, legal, ethical, go for it
Area 2a-profitable and legal. Proceed cautiously.
Area 2b-profitable and ethical. Probably legal, too. Proceed cautiously.
Area 3-legal and ethical but not profitable. Find ways to seek profitability.
Sources of Values p205
Source external to the organization (the web of values):
religious values
philosophical values
cultural values
legal values
professional values
Source internal to the organization:

respect for the authority structure


loyalty to bosses and the organization
conformity to principles, practices, and traditions
performance counts above all else
results count above all else

Chapter 8
Personal & Culture
Tylenol case (J&J) 1982 and today
Teleological & Deontological
Teleological: consequences or results, utilitarianism: we should always act so as to
produce the greatest ratio of good to evil for everyone. Ends justify the means.
Deontological: duties to society, Kants categorical imperative, act as if to will it a
universal law.
Trolley Illustration:

Ethical principles (duties, rights/justice, utilitarian, Virtue ethics) (know how to


run this chart (Trolley, J&J, Sexual Harassment)

Rights Types (see book p223)

Sexual Harassment Case

Ethical Tests (7 from book) (Ford, GM, Volkswagen)

Fraud Triangle (Horses case) (another type of ethical test)

Article: The Fraud Triangle & What you Can Do About it

Lockheed Martin Review main elements of their ethics Program on their web
site. Watch video case This is Big, Really Big Case #5 (do values framework)
FCPA - book review
Article: Creating an Ethical Culture
Strong vs Weak Cultures note the data
Ethical Culture video clip
Org. Ethics components (2 slides 10 elements)
Influences on Behavior (233)
Compliance versus Values
Best Practice Org. Ethical Culture (P236 252)
Behavioral Ethics (connects to bounded ethicality) p253/54
Moral Decisions, Moral Managers & Moral Organizations P255

Chapter 9
Ethics & Technology
Blue Pill Red Pill

Technology Definition
Speed of Tech video
Economic Eras & Tech
Technological Determinism & Ethical Lag
Tech & Trouble (personal and corporate)
Benefits vs Side Effects
Facebook (in class) & Google (on own) cases
3D Printing, Drones, Televisions
3 components of ethics and technology
Privacy info (employees/customers)
Privacy data and examples
Threats to privacy Fig 9-1 (p270)
Terms & Conditions video (social norms)
Opt in versus Opt out (disclosure most important)

Employee & Customer exercise


Chief Privacy Officer information
Privacy Bill of Rights
Security examples (recent breaches)
Kaspersky video and 7 circles
Ferrari and Security exercise
Security Bill of Rights (like Privacy)
Intellectual Property (music) (see slides)

Chapter 10 FCPA
pages 304-308, 310-313
Bribery know for, against and costs
FCPA 1977 (diff. bribe and grease payments)
(Fig 10-2 and 10-3 review)
Ethical Imperialism & Cultural Relativism
Hyper Norms

Potrebbero piacerti anche