Oracle Applications HCM Cloud Service Definition

Encrypted File Transfer Support for Releases 8 and 9

OR AC LE WHI TE P AP E R

M ARC H 2015

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ORACLE FUSION HCM ENCRYPTED FILE TRANSFER SUPPORT FOR RELEASES 8 AND 9

Encrypted File Transfer Support for Releases 8 and 9

This Cloud service entitlement is available to HCM Cloud Service customers who want to manage the
transfer of encrypted files to and from their Fusion Cloud environment. Encrypted file transfer is
supported only via the Oracle WebCenter Content Server, not between SFTP servers. Encryption, or
decryption, is the process of converting data to, or from, an unrecognizable or encrypted format, to
provide data security and to protect the confidentiality of digital data transmitted via the Internet or
computer networks.
Important Note: This Cloud service applies to encrypted file transfer when used in conjunction with
delivered HCM integration solutions; encrypted file transfer between SFTP servers is not supported.
This service entitlement performs the setup needed on your HCM Cloud environment to support
Inbound integration, Outbound integration, or both. The service 1) exposes the Oracle WebCenter
Content Server needed for file transfer and 2) sets up the key exchange needed for encryption. You
manage the entire process: you write and own the programs to encrypt and decrypt data, and manage
the push and pull of files between your servers and your HCM Cloud service.
Inbound Integration

You write, own and execute the programs that:

o

Encrypt and decrypt data;

Push encrypted files from your servers to Oracle Web Content Server, for pickup by
HCM integration solutions such as HCM Spreadsheet Data Loader, Payroll Batch
Loader, or File Based Loader, and;

Enable each HCM integration solution to retrieve and import the files into your HCM
Cloud service.

Outbound Integration

You write, own and execute the programs that:

o

Encrypt and decrypt data;

Extract data from your HCM Cloud service using HCM Extracts, for pickup first by
Oracle Web Content Server and then subsequently by your servers;

For additional information about the meanings of each section, refer to the following MOS article: HCM
Cloud Services Overview.

CHARACTERISTIC

DESCRIPTION

Compatible

Fusion HCM Releases 8 and 9.

Release(s):
Service Type:

Integration

Definition:

This service entitlement exposes the Oracle WebCenter Content Server and sets up the key

ORACLE FUSION HCM ENCRYPTED FILE TRANSFER SUPPORT FOR RELEASES 8 AND 9

exchange necessary to support encrypted file transfer for inbound and/or outbound
integration with your Cloud environment.
Business Need

HCM Cloud Service supports the ability for you to manage the movement of encrypted files

Met:

between your servers and the Oracle WebCenter Content Server. You specify the
encryption method to use and provide information needed to set up the key exchange.

Typical

Minimally, once for each Cloud service environment.

Frequency:
Fulfillment

SR/Oracle Support/Cloud Operations: You file the SR and Oracle Support works with you

Method:

and Cloud Operations to ensure the request is fulfilled.

Fulfillment

Submit one request (SR) per Cloud environment that will use encrypted file transfer.

Considerations:

Plan ahead.

1 week minimum advance notification is required.

Approximately 40 minutes or less of downtime is required.

SR Filing

You log a Service Request (SR) to set up your Cloud environment to support encrypted file

Guidelines:

transfer, by completing the following steps.

Log on to My Oracle Support (MOS).Select Create SR from the Services Requests section
or tab.
Under the What is the Problem? section, enter Problem Summary = Encrypted File Transfer
Support
Enter Problem Description: Provide URL to the Cloud environment that needs to be
configured to support encrypted file transfer.
Under the Where is the Problem? section, select the Cloud tab and enter the following:
Service Type: Oracle Fusion Global Human Resources Cloud Service
Environment: Select the HCM Cloud Service environment that needs the key exchange
Problem Type: Hosting Services Application -> Encryption Key Exchange
Support Identifier: Defaults to your CSI number.
Click Next and provide the Additional Information requested in the SR template.
a.

What is the Encryption Type requested? PGP Signed or PGP Unsigned?

b.

Please attach the PGP Public Key.

c.

What is the Encryption Key Size? 2048 default, or 1024? Note: Oracle does
not support a key size of 4096 or larger.

d.

Please provide Technical Contact details (Name, Email, Office phone number,

ORACLE FUSION HCM ENCRYPTED FILE TRANSFER SUPPORT FOR RELEASES 8 AND 9

Cell phone number) for the individual that will be able to assist with any
question that may arise, and can be available to test once this is activated.
e.

Approximately 40 minutes or less of downtime is required. Please provide 3

different dates (Monday through Friday), with acceptable time and time zone.

a.

Click Submit. Once the SR has been fulfilled, the SR will be closed.

b.

Select Severity level 2. Any SR submitted for this type of request will be treated as
a non-severity 1, non-emergency issue. These requests are not production system
or service impacting issues, so please expect a slower turnaround on them.

SR Template provided

How to Validate

You confirm that the Oracle WebCenter Content Server access and key exchange is set up

Service

properly and allows successful transfer of encrypted files to and from your servers and your

Fulfillment:

HCM Cloud environment.

Related

Not applicable

Service(s):
Related

Not applicable

Information on
MOS:

ORACLE FUSION HCM ENCRYPTED FILE TRANSFER SUPPORT FOR RELEASES 8 AND 9

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Oracle Fusion HCM Cloud Services
Encrypted File Transfer Support for Releases 8 and 9
March 2015

ORACLE FUSION HCM ENCRYPTED FILE TRANSFER SUPPORT FOR RELEASES 8 AND 9