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Data Collection Tools

A. ICT indicators for the data collection exercise to support various aspects of the baseline studies
A 1: Establishment of National ICT Priority Areas
In Table 1, choose 5 areas that you believe are the National ICT Policy Priority Areas, and in each priority area/sub-priority
area mention 3 roles of ICT, issues to be considered, activities to be taken and appropriate indicators

Accessibility / Universal Access

Table 1: National ICT Priority Areas and their Indicators


Priority
role of ICT
Issues to be
Sub Priority
Area
considered
Area

Activities to be taken

Indicators for the


Activities taken

ICT
Infrastructure

Internet
Availability

Hardware and
Software

Education (Teaching and Learning)

Priority
Area

Society

Priority
Area

Sub Priority
Area

role of ICT

Issues to be
considered

Activities to be taken

Indicators for the


Activities taken

Roles of ICT

Issues to be
considered

Activities to be taken

Indicators for the


Activities taken

ICT for
Educational
Access

Enhancing
Education
Using ICT

Developing
the ICT
Workforce

Sub Priority
Area

ICT in
Everyday Life

Priority
Area

Sub Priority
Area

Roles of ICT

Issues to be
considered

Activities to be taken

Indicators for the


Activities taken

Locally
relevant
Content

ICT in
Workplace

The Economy

ICT
Employment
Opportunity

e-Commerce

e-Government
/Public Service

Priority
Area

Sub Priority
Area

Roles of ICT

Issues to be
considered

Activities to be taken

Indicators for the


Activities taken

Health

ICT for Health


Access

Enhancing
Health
Services Using
ICT

Productive Sectors

Agriculture

Mining

Tourism

Roles of ICT

Issues to be considered

Activities to be
taken

Indicators for the


Activities taken

Service
Sectors

Legal and
Regulatory
Framework

ICT
Industry

Human
Capital

Strategic
ICT
Leadership

Priority Area

A2: Establishing ICT Indicators in each of the priority areas


The ICT indicators presented here are adapted from the ICT Core Indicators developed by
Partnership on Measuring ICT Development of the United Nations. The core list contains four
sets of indicators: (i) ICT infrastructure and access (ii) access to, and use of, ICT by households
and individuals (iii) use of ICT by businesses and (iv) ICT sector and trade in ICT goods. In this
part rank when considering the situation in Tanzania according to their suitability using the
following Likert Scale: 1: Strongly Agree 2: Agree
3: Not Sure 4: Disagree 5:
Strongly Disagree. Table 2 gives the suggested ICT indicators on each priority area in the
National ICT Policy.

Table 2: Suggested ICT Indicators on Each Priority Area


Put an X in showing your agreement.
Suggested Indicators
Strongly
Not
Strongly
Agree
Disagree
Agree
Sure
Disagree
Group I: Indicators on ICT infrastructure and
access
Core Indicators
1. 1 Fixed telephone lines per 100
inhabitants
1. 2 Mobile cellular subscribers per 100
inhabitants
1. 3 Computers per 100 inhabitants
1. 4 Internet subscribers per 100 inhabitants
1. 5 Broadband Internet subscribers per 100
inhabitants
1. 6 International Internet bandwidth per
inhabitant
1. 7 Percentage of population covered by
mobile cellular telephony
1. 8 Internet access tariffs (20 hours per
month), in US$, and as a percentage of
per capita income
1. 9 Mobile cellular tariffs (100 minutes of
use per month), in US$, and as a
percentage of per capita income
1. 10 Percentage of localities with public
Internet access centres (PIACs) by
number of inhabitants (rural/urban)

Extended Indicators

Put an X in showing your agreement.


Strongly
Not
Strongly
Agree
Disagree
Agree
Sure
Disagree

1.11 Radio sets per 100 inhabitants


1.12 Television sets per 100 inhabitants
Group II: Indicators on Access to, and use of
ICT by Households and Individual
Core Indicators
2. 1 Proportion of households with a radio
2. 2 Proportion of households with a TV
2. 3 Proportion of households with a fixed
line telephone
2. 4 Proportion of households with a mobile
cellular telephone
2. 5 Proportion of households with a
computer
2. 6 Proportion of individuals who used a
computer (from any location) in the last
12 months
2. 7 Proportion of households with Internet
access at home
2. 8 Proportion of individuals who used the
Internet (from any location) in the last 12
months
2. 9 Location of individual use of the Internet
in the last 12 months:
(a) at home;
(b) at work
(c) place of education
(d) at another persons home
(e) community Internet access facility
(f) commercial Internet access facility
2. 10 Internet activities undertaken by
individuals in the last 12 months
Getting information:
(a) about goods or services
(b) related to health or health services
(c) from government organisations/public
authorities via websites or email
7

Put an X in showing your agreement.


Strongly
Agree

Agree

Not
Sure

Disagree

Strongly
Disagree

Purchasing or ordering goods or


services
Internet banking
Education or learning activities
Dealing with government
organisations /public authorities
Leisure activities: (a)
playing/downloading video or
computer games; (b)
downloading movies, music or
software; (c)
reading/downloading electronic
books, newspapers or
magazines; and (d) other leisure
activities
Extended core Indicators
2. 11 Proportion of individuals with use of
a mobile telephone
2. 12 Proportion of households with
access to the Internet by type of
access:
Narrowband
Broadband (excludes slower speed
technologies e.g. dial-up modem,
ISDN and most 2G mobile phone
access)
2. 13 Frequency of individual access to
the Internet in the last 12 months
(from any location):
(a) at least once a day;
(b) at least once a week but not
every day;
(c) at least once a month but not
every week
(d) less than once a month

Put an X in showing your agreement


Strongly
Not
Strongly
Agree
Disagree
Agree
Sure
Disagree
Group III: Core indicators on use of ICT
by Businesses
3. 1 Proportion of businesses using
computers
3. 2 Proportion of employees using
computers
3. 3 Proportion of businesses using the
Internet
3. 4 Proportion of employees using the
Internet
3. 5 Proportion of businesses with a Web
presence
3. 6 Proportion of businesses with an
intranet
3. 7 Proportion of businesses receiving
orders over the Internet
3. 8 Proportion of businesses placing
orders over the Internet
Extended core
3. 9 Proportion of businesses using the
Internet by type of access:
Narrowband
Broadband (excludes slower speed
technologies, such as dial-up
modem, ISDN and most 2G mobile
phone access)
3. 10 Proportion of businesses with a
Local Area Network (LAN)
3. 11 Proportion of businesses with an
extranet
3. 12 Proportion of businesses using the
Internet by type of activity
Sending and receiving email
Getting information: (a) about
goods or services; (b) from
government organisations/ public
authorities via websites or email;
and (c) other information searches
or re- search activities
9

Put an X in showing your agreement


Strongly
Not
Strongly
Agree
Disagree
Agree
Sure
Disagree

Performing Internet banking or


accessing other financial services
Dealing with government
organisations/ public authorities
Providing customer services
Delivering products online

Group IV: Core indicators on the ICT


sector and trade in ICT goods
4. 1 Proportion of total business sector
workforce involved in the ICT sector
4. 2 Value added in the ICT sector (as a
percentage of total business sector
value added)
4. 3 ICT goods imports as a percentage of
total imports
4. 4 ICT goods exports as a percentage of
total exports

A 3: ICT statistical, input, outcome and impact indicators


A 3.1: What are the impact of ICT on Education and Training Access and delivery?

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
A 3.2: What are the impact of ICT on Health service access and delivery?

______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
10

A 3.3: What are the impact of ICT use and production on entities, the economy and society?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

A 3.4: Respond to the Information in Table 3 regarding the impact of ICT


Table 3: Response Information Regarding the Impact of ICT
Data Item
Response
Computers allow respondent to do more in less 1. Strongly agree
time
2. Agree
3. Disagree
4. Strongly disagree
5. Has never used a computer
Computers have made it easier for respondent 1. Strongly agree
to get useful information
2. Agree
3. Disagree
4. Strongly disagree
5. Has never used a computer
Computers have helped respondent to learn
1. Strongly agree
new skills other than computer skills
2. Agree
3. Disagree
4. Strongly disagree
5. Has never used a computer
Computers have helped respondent to
1. Strongly agree
communicate with people
2. Agree
3. Disagree
4. Strongly disagree
5. Has never used a computer
Computers have helped respondent to reach
1. Strongly agree
career goals
2. Agree
3. Disagree
4. Strongly disagree
5. Has never used a computer

11

B.

Impact of the policy initiatives in relation to the effectiveness of the ICT


policy implementation

B 1: What are the ICT Policy initiatives did you carry out since 2003 in your organization /
institution?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

B 2: How effective were those ICT Policy initiatives that you carried out in your organization /
institution?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
B 3: What are the tangible results of the ICT initiatives that you implemented in your
organisation?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
B.5: Respond to the Information in Table 4 regarding the impact of the National ICT Policy
initiatives in relation to the effectiveness of the National ICT Policy Implementation
Table 4: Response Information Regarding the Impact of the National ICT Policy Initiatives
Data Item
Response
How many initiatives based on the
1. Above 15
National ICT policy were planned?
2. Between 10 - 14
3. Between 5 - 9
4. Between 1 - 4
12

5. None
Out of these National ICT Policy initiatives
which one were carried out: Please Tick
Internet Access
Networked Computers and other
ICT equipment
Development of Software
Application Technologies
e- learning using learning
environment
e-content for e-learning
Development of organizational
web site
Development of IT Unit in
organization
Employment of ICT
Professionalism
Installation of fixed telephone
lines
Perform any transaction using ICT
Transformation of operations by
deploying ICT
State Other Initiatives if Any
How many National ICT policy initiatives
among the planned ones were
implemented

What is the effectiveness of the


implemented National ICT policy
initiatives

Implementation of the National ICT policy


initiatives have helped your organization /
institution to:
Improve leadership awareness on
using ICT
improve the ICT infrastructure
improve human capital
improve the working efficiency
Improve communication with

Yes

No

If Yes State

1. Above 15
2. Between 10 - 14
3. Between 5 - 9
4. Between 1 - 4
5. None
1. Excellent
2. Very Good
3. Good
4. Average
5. Poor
Strongly
Agree
Agree

Strongly Not at
Disagree Disagree All

13

C.

customers
Improve security in transaction

Specific sectors upon which Tanzania has placed emphasis with reference
to its ICT policy goals and objectives

C 1: What are the specific sectors upon which Tanzania has placed emphasis with reference to
its ICT Policy goals and objectives?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

C.2: Respond to the Information in Table 5 regarding the specific sectors which Tanzania has
placed emphasis with reference to its policy goals and objectives using the following Likert
Scale: 1: Very Little Extent 2: Little Extent
3: Some Extent
4:
Great
Extent
5: Very Great Extent
Table 5: The Response Information Regarding the Specific sectors which Tanzania has
emphasis with reference to its policy goals and objectives
Focus Area 1: ICT Leadership
Put an X to show your opinion
1A. Policy Objectives
Very
Little Some Great
Little
Extent Extent Extent
Extent
1A.1 Increase the use of ICT for equitable and
sustainable socio-economic
1A.2 Raise level of awareness on the role and
potential of ICT
1A.3 Create an authoritative national organization
to effect, coordinate and review the National
ICT Policy
1A.4 Prioritize ICT investment in Development
assistance policies and programmes
1A.5 Enhance synergy, economies of scale and
productivity in all ICT matters
1A.6 Create a favorable environment for
cooperation and partnership in ICT among
public and private sectors, civil society, and

placed

Very
Great
Extent

14

between all stakeholders at local, national,


regional and international levels
1A.7 Empower
and
facilitate
Tanzanias
participation in the Global Knowledge
Society
1B. Policy Goals

Put an X to show your opinion


Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent

1B.1 Finding appropriate mechanisms for policy


coordination
1B.2 Creating awareness among leaders and the
public, and political championing of ICT
1B.3 Promoting ICT to further productivity among
the sectors that are key drivers of the
national
economy
1B.4 Prioritising of development assistance in ICT
1B.5 Developing ICT sector parameters and
indicators
1B.6 Participation in global governance of ICT and
the Internet
1B.7 Creation of an environment conducive for
effective ICT deployment
1B.8 Addressing rural/urban imbalances
1B.9 Promotion of regional integration and
international cooperation
1B.10 Promotion of more effective and
increasingly
broad-based
national
participation in international for a on
Internet policy making and governance

Focus Area 2: ICT Infrastructure


Put an X to show your opinion
2A. Policy Objectives
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
2A.1 Foster efficient, inter-operable, reliable and
sustainable national ICT infrastructure
commensurate with grass-root needs, and
compliant with regional and international
standards, with increasing access while
15

reducing cost
2A.2 Encourage regulatory organs to jointly
investigate and respond to the challenges of
convergence
and
newly
emerging
technologies, while drawing inputs from the
general public and the key stakeholders.
2A.3 Establish mechanisms and participate in
addressing new international policy and
technical issues raised by ICTs new
technologies and services
2A.4 Foster the evolution of dynamic strategies
that will address network security issues
2A.5 Evolve regional Internet development
policies and infrastructure
2A.6 Establish mechanisms that will result in least
cost access to bandwidth for institutions or
individuals in Tanzania
2A.7 Ensure all installed ICT infrastructure and
capacity is utilized effectively and
contributes to resilience and redundancy
2B. Policy Goals

Put an X to show your opinion


Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent

2B.1 Build an adequate ICT infrastructure


2B.2 Address connectivity issues
2B.3 Developing appropriate software plans and
strategies
2B.4 Promote convergence of voice, data,
computing and video (for example
multimedia
services, VoIP)
2B.5 Mobilize strategic investments
2B.6 Compliance with regional and international
ICT infrastructure standards
2B.7 Improve access to basic socio-economic and
cultural services
2B.8 Meet universal access obligations

16

Focus Area 3: ICT Industry


Put an X to show your opinion
3A. Policy Objectives
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
3A.1 Create a conducive environment for a
vibrant and sustainable ICT industry in
Tanzania that is aligned to national priorities
3A.2 Contribute to efforts in making the country a
competitive developer and producer of ICT
products and services
3A.3 Build direct relationships with the
manufacturers and designers of ICT
resources
3A.4 Promote ICT culture, general awareness and
political e-readiness in Tanzania
3A.5 Provide accurate feedback to the
Government on the impact of policies and
measures that affect the ICT market, while
informing and advising on future courses of
actions
3A.6 Guide the Tanzanian market on the full range
of available options in terms of sourcing,
licensing, upgrading and sustaining of ICT
investments
3A.7 Promote special package deals for microenterprises or for community organizations
3A.8 Encourage multi-sectoral initiatives that
apply ICT for poverty reduction, employment
creation, and innovative entrepreneurship

3B. Policy Goals

Put an X to show your opinion


Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent

3B.1 Building
capacity
and
culture
for
maintenance and after sales services
3B.2 Increasing
capacity
of ICT project
management
3B.3 Improving availability and affordability of
hardware and software solutions
3B.4 Making available appropriate financing and
fiscal mechanisms for ICT entrepreneurs
17

3B.5 Promotion of ICT culture in Tanzania


3B.6 Encouraging the involvement of the private
sector
3B.7 Development of local and open source
software
3B.8 Development of local content
3B.9 Increasing
in-sector
networking
and
partnering
3B.10 Addressing issues related to intellectual
property rights

Focus Area 4: Human Capital


Put an X to show your opinion
4A. Policy Objectives
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
4A.1 Increase the size and quality of ICT -skilled
human resource base in Tanzania
4A.2 Expand and develop the teaching of ICT at all
levels of the national system of formal and
informal education and training
4A.3 Use ICT to improve the quality of delivery of
education and training in all areas including
distance learning, as well as to enhance the
learning experience itself
4A.4 Expand and improve adult-education, lifelong learning and both general and digital
literacy programmes, notably for retraining
and re-skilling the existing workforce
4A.5 Encourage and support ICT training for
political decision-makers, community and
civil society leaders, as well as private and
public sector executives
4A.6 Give special attention to providing new
learning and ICT access opportunities for
women and youth, the disabled and
disadvantaged, particularly disenfranchised
and illiterate people, in order to address
social inequities
4A.7 Develop and deploy a nationwide eEducation system that supports schools,
18

higher education/training facilities across the


country by interconnecting them with each
other and with relevant knowledge centres,
providing curriculum integration while also
generating information to better shape
policies, strategic plans and tactical decisions
for developing education and vocational
training in Tanzania
4A.8 To foster interest among Tanzanian Scientists
to conduct research and development
activities related to ICT
4B. Policy Goals

Put an X to show your opinion


Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent

4B.1 Boosting the number of dedicated and


qualified ICT professionals
4B.2 Refining the educational system.
4B.3 Developing appropriate attitudes, knowledge
and skills for ICT initiatives
4B.4 Integration of educational and vocational
training opportunities
4B.5 Creating appropriate employment and self employment opportunities and related
employment services for ICT and associated
professions
4B.6 Creating opportunities for developing multiskilled operatives and hybrid managers
4B.7 Evaluation and certification of standard ICT
courses
4B.8 Developing remuneration and incentives
packages for ICT-skilled staff with focus on
retention schemes for skilled workers and
moving from brain drain to brain gain
4B.9 Creating opportunities for job enrichment,
productivity, enhancement or wealth
creation through ICT
4B.10 Creating conducive environment of research
and development in ICT

19

Focus Area 5: Legal and Regulatory Framework


Put an X to show your opinion
5A. Policy Objectives
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
5A.1 Establish an enabling legal framework,
aligned with Tanzanias constitutional
provisions, legislative and regulatory
environment, and consistent with regional
and global best practices.
5A.2 Ensure that Tanzania does not become a
haven of cyber-crime
Put an X to show your opinion
5B. Policy Goals
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
5B.1 Mould the present legal framework and
related institutional infrastructure, as it is
not yet conducive to ICT development and
application
5B.2 Address the inadequate regulatory capacity,
especially in the face of convergence of
networks and services
5B.3 Enacting specific and effective legislative
instruments on privacy, security, cyber
crimes, ethical and moral conduct,
encryption, digital signatures, copyrights,
intellectual property rights and fair trade
practice s
5B.4 Create capacity for research in ICT-related
legal and regulatory issues
Focus Area 6: Productive Sectors
Put an X to show your opinion
6A. Policy Objectives
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
6A.1 Contribute to the reduction of poverty and
improve the quality of life of Tanzanians
6A.2 Foster enterprise, entrepreneurship and
innovativeness for sustainable socio20

economic and cultural development


6A.3 Create a favourable climate for industry,
business and investment to adopt ICT
solutions
6A.4 Develop and deploy a nationwide ICT system
to support farmers, traders and extension
workers in remote areas
6A.5 Ensure that private and public development
plans and projects in all sectors incorporate
appropriate ICT
6A.6 Avoid the adverse effects of globalisation,
particularly the hollowing-out of local
industries and tax revenues
6B. Policy Goals

Put an X to show your opinion


Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent

6B.1 Coordination of trade links and e-markets


6B.2 Facilitation of resource allocation, and
delivery
6B.3 Enhancement of productivity (especially in
agriculture, industry and mining)
6B.4 Making available relevant information such
as weather, and other climatic trends
6B.5 Developing better methods of management
of land and water resources
6B.6 Our local industries working within the new
global economy being exposed to the
attendant risks of globalisation
Focus Area 7: Service Sectors
Put an X to show your opinion
7A. Policy Objectives
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
7A.1 Establish an environment conducive for ecommerce transactions and competition
7A.2 Encourage more usage of ICT in financial
services (banking, insurance, etc)
7A.3 Promote the use of ICT to enhance
efficiency, effectiveness and continuity in the
provision of services and basic utilities from
21

both private and public sectors especially in


billing and payment systems
7A.4 Develop and deploy a nationwide e-Health
system that supports medical facilities in the
under-served areas
7A.5 Develop and deploy a nationwide e -Tourism
system
7A.6 Encourage cyber-caf owners to diversify
their enterprises in order to build multiple
revenue streams
7B. Policy Goals

Put an X to show your opinion


Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent

7B.1 Developing
and
accessing
market
information
7B.2 Modernization of management systems and
practices
7B.3 Introducing ICT supported access to health
and nutrition services
7B.4 Taming the prevalence of HIV/AIDS and
other infectious and communicable diseases
7B.5 Managing proactive health care systems for
preventive and curative services
7B.6 Matching Management Information Systems
and ICT in the financial institutions including
banking, insurance and capital markets
7B.7 Introducing
Management
Information
Systems and ICT in the education, training
and tertiary academic sectors for all fields of
study
7B.8 Developing
Management
Information
Systems and ICT in providing topical support
and extension services to peasant producers
and their communities in isolated rural areas
7B.9 Deployment of service quality improvement
methodologies and standards
7B.10 Improving
tourism
marketing
and
management (domestic and international).
7B.11 Promotion of new postal communications
services through the use of ICT

22

Focus Area 8: Public Service


Put an X to show your opinion
8A. Policy Objectives
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
8A.1 Help increase the productivity of both the
public and private sectors, by achieving the
Governments intention to be a model user
of ICT
8A.2 Empower the public by building an eGovernment platform that facilitates their
relationship and interactions with the
Government, and enhances the range and
delivery of more effective public services at
both central and local levels, while also
generating accurate and timely information
to better shape policies, strategic plans and
tactical decisions for developing and
enhancing the delivery of affordable public
services
8A.3 Promote good corporate and public
governance by furthering information
sharing, transparency and accountability
8A.4 Enable public services to contribute
meaningfully in achieving poverty reduction
targets, in accordance to the priorities of the
national Poverty Reduction Strategy Paper
(PRSP).
8A.5 Enhance public participation
Put an X to show your opinion
8B. Policy Goals
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
8B.1 Increasing
productivity
(efficiency,
effectiveness and continuity) of the public
service
8B.2 Creating an e-governance environment
responsive to the needs of the citizens
8B.3 Improving accessibility and affordability of
public services to the citizens, wherever they
are
8B.4 Building efficient communications and
knowledge sharing within the public service
23

8B.5 Setting up harmonised information banks


with uniform, consistent, up to date, and
secure data and management systems
8B.6 Increasing the ICT awareness, knowledge and
skills of public servants
8B.7 Introducing operational processes and
institutional structures that are amenable to
ICT application and deployment
8B.8 The capture, preservation, and dissemination
of relevant government records and
archives, and their potential use as
multimedia content of significant local
relevance
8B.9 Establishing safeguards on data systems to
protect the privacy of individuals whose
personal data is held, and the confidentiality
of information about entities and activities as
relevant.

Focus Area 9: Local Content


Put an X to show your opinion
9A. Policy Objectives
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
9A.1 Support the local creation and development
of ICT applications and multi-media content
for productivity, as well as for social
interactions, culture and entertainment
9A.2 Encourage the development of local content
aimed at enhancing the understanding of
prevailing topical issues and promoting
tolerance of differing interpretations thereof
9A.3 Promote the use of schools in developing
and sustaining local multi-media content
9A.4 Encourage the development of content for
preserving the values, wisdom and acquired
knowledge of our traditional communities
and cultures
9A.5 Promote the development of local content to
support e- activities

24

9B. Policy Goals

Put an X to show your opinion


Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent

9B.1 Building a national gateway as the focal point


for locally generated content
9B.2 Repackaging traditions, cultures, indigenous
knowledge, and traditional wisdom arts as
potential multimedia content
9B.3 Availability of government -generated
content (forms, procedural guidelines, etc)
9B.4 Promotion of electronic publishing of local
materials
9B.5 Wider dissemination of materials held in
libraries and archives
9B.6 Using the Kiswahili language for content
creation
9B.7 Promotion of e-communities, and discussion
groups
9B.8 Promotion of community participation in
initiatives for compiling local content
9B.9 Popularity of inappropriate uses of ICT
detrimental to our values, ethics and culture,
for example viewing pornography on the
Internet
Focus Area 10: Universal Access
Put an X to show your opinion
10A. Policy Objectives
Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent
10A.1 Promote literacy as a platform for digital
competencies,
awareness
and
empowerment, while building universal
access and broad availability of opportunities
in Tanzania
10A.2 Provide citizens with universal access to ICT
in order to improve their productivity and to
broaden their opportunities for knowledge
sharing and for generating local content
10A.3 Provide special incentives for investors to
deliver broadband connectivity to hitherto
25

disenfranchised and isolated populations in


the country
10A.4 Encourage the use of existing community
access points by schools and other learning
institutions as part of their curricula and
facilitate the construction of such access
points within, or in easy reach of, their
premises
10A.5 Build awareness that investment in and
through ICT in remote areas is a potent
means of reducing the cost of rural-urban
transactions
10A.5 Facilitate the creation of grass-roots
networks for wealth-creation through trade,
both within the country and internationally
10A.6 Operationalise
the
Rural
Telecommunications Development Fund
10B. Policy Goals

Put an X to show your opinion


Very
Very
Little Some Great
Little
Great
Extent Extent Extent
Extent
Extent

10B.1 Increasing ICT capacity in terms of


bandwidth and the penetration of services
10B.2 Leveraging of community access points for
provision of smart services
10B.3 Improving coverage of functional utilities
that go hand in hand with ICT
10B.4 Developing locally relevant content that
attracts users and adds value to their daily
lives
10B.5 Providing affordable access to ICT
10B.6 Integrating ICT within lifestyles and cultures
10B.7 Bringing awareness of benefits of ICT access
and training to the public
10B.8 Developing peer-to-peer networking and
knowledge sharing at grassroots level
10B.9 Encouraging partnerships among public,
private and community sectors at all levels in
support of universal access initiatives
10B.10 Creating incentives for service providers to
deploy services in rural and underserved
areas as well as disadvantaged groups

26

D.

Strengths and challenges with reference to lessons learnt during the


development and implementation of the identified policy plans and
strategies

D 1: What are the strengths of the current ICT Policy, especially with reference to the lesson
learnt during the development and implementation of the identified policy plan and strategies?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
D 2: What are the challenges of the current ICT Policy, especially with reference to the lesson
learnt during the development and implementation of the identified policy plan and strategies?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
____________________________________________________________________________

E.

Directions and target areas as regards ICT policy development,


implementation and framework for monitoring and evaluation

E 1: What are the new directions areas as regards ICT policy development, implementation and

framework for monitoring and evaluation?


______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
E 2: What are the new targets areas as regards ICT policy development, implementation and

framework for monitoring and evaluation?


______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________

27

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