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School of Forest Sciences, University of Eastern Finland, P.O. Box 111, 80101 Joensuu, Finland
Jyvskyl University School of Business and Economics, Finland
a r t i c l e
i n f o
Article history:
Received 11 January 2013
Received in revised form 16 April 2013
Accepted 19 April 2013
Available online 14 May 2013
Keywords:
Forest industry
Change resources
Change management
Forest biorefinery business
a b s t r a c t
The aim of the study was to explore the current forest industry's change features, necessary
resources and management for the biorefining business in Scandinavia and North America. A
total of 23 representatives from the forest, bioenergy and bioproducts sectors participated in
themed interviews in the last round of a three-phase Delphi study. In both Scandinavian and
North American forest industries, a conservative organizational culture and lack of financial
resources create barriers to change. The role of the forest industry in the forest biorefinery
consortium is largely seen to be that of a biomass provider. The scope of change depends on
context-specific features, such as biorefinery location and raw material availability. Operating
a commercial-scale biorefinery facility requires both new managerial and operational-level
skills. Readiness for change needs to be embedded in the organizational culture and the key
to attaining this is open-minded organizational management. It is believed that there are
innovative personnel in forest industry companies, yet the current culture does not encourage
such people to submit their ideas. Success in the biorefinery business cannot be achieved
without collaboration. However, sharing of profits among partners in the consortium will be
challenging.
2013 Elsevier Inc. All rights reserved.
1. Introduction
Many different driving forces are shaping developments
in the forest industry,2 and these have consequences for its
continuity. Some of the most prominent forces are largely
negative (e.g. industry structure and the maturity of some
product markets) and can only be addressed by changes within
the industry itself [1,2].
Better corporate performance depends on understanding
how industries evolve. Companies can improve their performance by adapting their investments to follow industry trends
rather than fighting against them [3]. Several frameworks have
Corresponding author. Tel.: +358 50 529 8507.
E-mail addresses: annukka.nayha@uef. (A. Nyh),
hanna-leena.pesonen@jyu. (H.-L. Pesonen).
1
Former afliation Jyvskyl University School of Business and Economics,
Finland.
2
In this study, forest industry is understood to include pulp, paper,
paperboard and wood products industries. The latter includes saw-milling,
plywood, chipboard, berboard and construction products industries.
0040-1625/$ see front matter 2013 Elsevier Inc. All rights reserved.
http://dx.doi.org/10.1016/j.techfore.2013.04.014
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in the forest industry. Though change frameworks are developed as tools to manage change, in this study they also proved
to be beneficial as approaches for analyzing the forest industry's
change features and related challenges, particularly scope,
preservation, readiness, capabilities and capacities towards
the biorefining business. In this study (see Results and discussion, Section 4), time is explored as a part of the contextual
features, whereas diversity and power features are interlinked
with capabilities and capacities. The power feature is explored
only from the perspective of the forest industry's role in the
biorefinery consortium (i.e. sharing responsibilities and dominance among different biorefinery actors). Accordingly, as
many change features are strongly interrelated, they will be
discussed in multiple sections.
The analytical framework followed in this study is presented
in Fig. 1. In the framework, we involved both features from the
change kaleidoscope approach and elements from the resourcebased approach. By doing this, we were able to explore both the
change management capabilities and the new capabilities that
are needed when operating forest biorefineries.
Table 1
The contextual features of the change kaleidoscope [21].
Kaleidoscope
features
Time
Scope
Preservation
Diversity
Capability
Capacity
Readiness
Power
Contextual features of
the forest industry
Readiness
Resources
Scope &
Preservation
New capacities
required for operating
biorefineries
Financing
Skills and know-how
Raw material availability
& sustainability
Research, collaboration
& innovations
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3
In the rst Delphi round, the survey questionnaire was sent to 511
respondents. A total of 125 participants responded to the survey, yielding a
response rate of 24.5%. The aim was to generate a heterogeneous sample of
forest and bioenergy sector experts, researchers, company representatives,
authorities, and association representatives in North America and Scandinavia. The purposive sampling technique, which allows a researcher to
choose a case based on specic features of interest, was used; it was possible
to choose individuals with particular types of expertise [56]. Also, the
snowball sampling technique was applied, where the selection is based on
asking respondents in a selected group to identify further individuals who
meet the criteria of being suitable representatives for study [57,58].
Table 2
Respondents by country and sector.
Finland
Association
Consultant
Forest sector companies
Investors
Research
Total
Sweden
2
3
3
8
1
3
U.S.
1
4
1
4
10
Canada
Total
1
3
9
1
9
23
1
2
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The pulp and paper industry is being displaced from all the
production in China and in Asia and in South America, and
we haven't invested in a new mill here in ages, so I think
they're bound to be displaced anyway. And the smart ones
will get on the bandwagon and nd a way to integrate, but I
think they'll be forced to change their habits more than
anybody and be faced with the potential of losing more
business. (Investor, U.S.)
Beginning in the mid-2000s, and over the last couple of
years in particular, there have been increasing efforts and
initiatives towards new products and business possibilities.
This search for new alternatives is also considered as the
greatest positive action in the forest industry during the last
decade. Likewise, many other studies (e.g. [6569]) have
described the structural change that is going on and the need
for new business models in the global forest products markets.
Accordingly, respondents indicated a great variety of potential
future outcomes, strategies and evaluations about new products. More specifically, they cited the importance of bio-based
products in the forest industry. It was also highlighted that, at
this point, it would be important for the forest industry to trust
its own capabilities and not fall into despair, as it should be
possible to take advantage of the emerging forest biorefinery
business early enough.
However, most of the respondents believed that traditional
products still play an important role in the forest industry's
future in Scandinavia and North America, despite facility
shutdowns in those areas and relocation to South America
and Asia. Production of long-fiber cellulose used for highquality papers is expected to remain almost at its current level
over the next decades. In addition, hygiene papers and
packaging materials will play an important role in the forest
industry's future. Many respondents also hoped that the
significance of the construction sector would increase and the
use of wood as a building material would be encouraged.
All in all, experts interviewed believed that the forest industry
is in a situation where new business development and start-ups
are crucial, given the mature or even declining state of many
parts of the business. In general, the respondents considered
forest biorefineries to be an environmentally and economically
sustainable new business opportunity (see also [70]), and many
of them believed that forest biorefineries will be part of the
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New products would also require new contacts and marketing channels that can be difficult to find.
Well, it's partly quite suitable, because if you think of the
raw material it uses, it is quite okay. The only concern there
is that when you have a new product, you also have a
brand-new market and new clients, and all this stuff. Well,
that's what worries me the most for those who in a way
don't have a partner there. (Forest sector representative,
Finland)
Some respondents believed that biorefinery products will
take only a very marginal segment of the forest industry's
production in the future, which is to say that traditional assets
will be largely preserved in the industry (see also Section 4.1.2.1
regarding the potential share of new products).
Moshkelani et al. [82] suggested that the conversion of a
kraft mill from total pulp production to a complete biorefinery
could be done in stages, thus giving a company time for the
transformation and an opportunity to master new technologies, evaluate options and develop an appropriate business
plan. Chambost et al. [29] have also proposed a three-phase
implementation strategy for the forest biorefinery approach.
Furthermore, they highlighted that a biorefinery should not
only be considered as a project, but also as one industry
solution that drives critical innovation and a makeover of the
current corporate culture. From the perspective of the findings
of this study, a stepwise approach could help companies to
smoothly adapt to changes and reform their organizational
culture.
4.2.2.2. The forest industry's role in the consortium and
organizational structure of bioreneries. The most important
strategic competencies of the forest industry are knowledge of
raw material acquisition and knowledge of logistics. In other
words, the forest industry's role in the biorefinery business
is predominantly seen as a raw material provider or initial
processor. According to the majority of respondents, it is likely
that energy or oil companies will dominate in the consortium,
the most important reason being that they control distribution channels. However, some respondents believed that the
forest industry will be an equal partner in the consortium, and
contracts that protect the forest industry's rights will be
negotiated. Most of the respondents highlighted the importance of strategic alliances and partnerships that can create a
variety of synergies.
It's really difcult for a forest company to say, Well, I'm
going to start making some kind of a bioplastic without
having connections to one of those companies that can
market it (Researcher, Canada)
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instance, Ptri [84] found that value creation through collaboration has become increasingly important as a means of filling
the resource gap in the energy and forest sectors in the bioenergy
business. Firms can obtain knowledge through patents and other
immaterial rights or they can acquire companies with the relevant competitive knowledge and technologies [69,85]. These
companies can also come from outside the traditional forest
sector [85,29]. Chambost et al. [29] further highlight that biorefinery partners should be identified early on in the biorefinery
development phase. Catchlight Energy, a joint venture of
Weyerhaeuser and Chevron, is a good example of collaboration
between a forest products company and an energy company
aiming to produce cellulosic biofuels, Catchlight Energy intends to use Weyerhaeuser's land to grow renewable feedstock
for biofuels to supply Chevron's distribution and marketing
system [86]. Another example is Stora Enso (a forest products
company) and Neste Oil (an energy company), which had a
biodiesel project in Finland (that concluded in 2012 when the
companies decided not to proceed in building a biodiesel plant,
due to financial reasons) [87]. Cooperation between the two
companies will continue in the future, however, in the area of
other bio-based products. There can be also interesting
opportunities in the interface between the forest industry and
the chemical industry [68,88].
Responses regarding the organizational structure in the
biorefining business and the need for separate organizational
units were varied, from separate companies or legal entities to a
need for closely integrated units. It seems that at this point it
is difficult to give a straightforward answer, because actual
integration at the operations level is still unclear and no single
biorefinery model exists. Some of the biorefining processes that
are planned will involve modifying pulp mills, thus considerably
affecting existing operations. According to most of the respondents, integration at the operational level will be needed to
make biorefinery business profitable. Likewise, combining
leadership and management with existing business largely
depends on biorefinery partnership, model and degree of
integration. Some of the respondents also believed that legal
restrictions will determine the final organizational structure.
Overall, the respondents believed that planning and establishing
a functional organizational structure for forest biorefineries will
be challenging.
4.2.3. Resources
4.2.3.1. Capabilities required for change management. Transitioning
to the forest biorefinery business and changing the direction of
large organizations in general present great challenges for
leadership and management in the forest industry. According
to respondents, the forest industry needs leaders and managers
who have and are able to encourage vision and strategic
knowledge, as well as innovativeness, an enthusiastic attitude,
willingness to seize new opportunities and open dialogue with
stakeholders. At the same time, the previously mentioned issues
were seen as the most needed capabilities in the current forest
industry culture.
The management and the leadership? There isn't any such
thing in this industry. They're managing dollars, but they
are not managing their mills; they are not managing their
products. (Researcher, U.S.)
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