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To cite this article: Kathryn J. A. Colasanti , David S. Conner & Susan B. Smalley (2010)
Understanding Barriers to Farmers' Market Patronage in Michigan: Perspectives From
Marginalized Populations, Journal of Hunger & Environmental Nutrition, 5:3, 316-338, DOI:
10.1080/19320248.2010.504097
To link to this article: http://dx.doi.org/10.1080/19320248.2010.504097
Between 2000 and 2005 farmers markets increased by 43% across the United
States.1 These direct market venues often provide a market opportunity for
The authors thank all the individuals who participated in this research. The authors
are grateful for the helpful critiques from two anonymous reviewers and the state funds
for this project, which were matched with federal funds under the FederalState Marketing
Improvement Program of the Agricultural Marketing Service, US Department of Agriculture,
that made this research possible.
Address correspondence to Kathryn J. A. Colasanti, Department of CARRS, Michigan State
University, 303 Natural Resources Building, East Lansing, MI 48824. E-mail: colokat@msu.edu
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social connection (p. 299) sold at the farmers market.7 Taken together,
these critiques point toward the importance of understanding perceptions of
farmers markets, including reasons for deciding whether or not to patronize
these venues, among the demographics largely underrepresented at these
markets. Our research offered this opportunity through both focus groups
and a statewide phone survey.
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produce. According to this differentiation, only 28% of patrons fell into the
category of those who value the shopping experience itself highly. KeelingBond et al.17 also differentiated between frequent farmers market patrons,
who value producer relationships, connections with other market patrons,
and locally grown produce, and infrequent patrons, who tend to place
greater emphasis on convenience, aesthetics, and price. Thilmany et al.19
found that the willingness to pay for farmers market products increases if
patrons are motivated by external benefits such as environmental protection
or sustaining local agriculture.
Taken as a whole, the literature shows some of the key farmers market
attributes that motivate patrons as well as apparent sociodemographic and
value-based patron groupings. Yet little research has explored the interaction of incentives and disincentives through in-depth qualitative study and
even fewer studies have considered the possibility of a unique perspective
from marginalized populations. Furthermore, because much of the research
on farmers markets has targeted farmers market patrons,13,14,22-25 rather
than the general population,17,18,20,26 we targeted our research toward those
who had never before or only infrequently shopped at farmers markets.
We also aimed to reach demographics less frequently observed at farmers
markets, including young singles, families with young children, low-income
households, and racial and ethnic minorities. In order to assess potential differences in perceptions of farmers markets and shopping behavior between
demographic groups, we framed our research around two questions: (1)
What are consumers awareness levels, motivations and behaviors surrounding farmers markets? and (2) What are consumers perceived barriers or
disincentives to greater participation in farmers markets?
In the first stage of our research we utilized focus groups as a way to
gain insight into these questions and understand nuances of perspective.
Exploring individuals perspectives on farmers markets and their perceived
barriers or disincentives to shopping at these venues with a range of demographics allowed us to increase our understanding of the reasons consumers
are or are not motivated to shop at a farmers market. These focus groups
fulfilled the dual purposes of conducting exploratory research into the
multifaceted behavioral patterns of food shopping and informing the development of the larger scale quantitative survey we employed in the second
stage of our research.27
RESEARCH METHODS
Focus Groups
Our goal was to conduct 6 to 8 focus groups of 8 to 10 participants who
would collectively represent urban and rural households and the aforementioned demographics of particular interest to this research. We partnered
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Demographics
Major results
Rural, non-Hispanic
white women, range of
ages
10
321
TABLE 1 (Continued)
No. of
people
Demographics
Major results
10
Rural, non-Hispanic
white women, majority
young mothers
15
Focus groups were semistructured and consisted of open-ended questions (see Table 2). A question guide was developed based on our research
objectives, a review of farmers market literature, and direct experience with
on-site farmers market research and activities in order to ensure consistency
across focus groups. Question wording and order were based on established guidelines27-30 and reviewed and modified by colleagues experienced
in focus group techniques and working with lower income people. Followup questions and probes were used to seek greater depth and to explore
agreement or disagreement with opinions shared from other group members. Participants were asked to describe their food shopping habits and
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Category
Main questions
Probes
Warmup questions
Transition questions
Key questions
Summary questions
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motivations as a way of eliciting the values guiding food purchasing decisions and contextualizing their behaviors with respect to farmers markets.
We then explored participants experiences with, perceptions of, and the
motivations or deterrents for shopping at farmers markets. At the conclusion
of each focus group, the moderator gave a summary of what she understood
to be the dominant themes of the conversation to bolster the interpretative
validity of the analysis. Focus groups were moderated by the primary author
and an assistant was present to take notes.
Focus group transcripts were transcribed verbatim1 and the resulting
transcripts were coded for dominant themes using the software Atlas.ti
5.5 (Atlas.ti Scientific Softwere Development GmbH Berlin, Germany).
Transcripts were cross-referenced with focus group notes in order to ensure
accuracy of transcription and to differentiate by speaker. Codes were developed inductively, with respect to our research questions, for the initial
transcripts and then adjusted as needed to reflect themes that emerged in
later transcripts. Coded passages of text were analyzed and summary statements for the research questions were developed for each data collection.
Coding was done by the primary author and codes were discussed extensively with the coauthors in order to explore alternative interpretations of
themes, first prior to the development of the survey and later in the context
of the survey results. After refining and revising the summary statements,
they were aligned in a table that allowed comparison across data collections
and provided the foundation for our analysis.31
This is true for all but one of the focus groups for which an audio equipment malfunction made
verbatim transcription impossible. For this group, the moderator immediately wrote down everything she
could remember from the conversation and these notes were sent to the person who had recruited focus
group participants and was present through the conversation for cross-checking.
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farmers come together, usually once a week, to sell their farm products)
and asked whether they had shopped at a farmers market in the past year.
Dummy variables were created: shopper (coded 0 for those who never shop
for food, 1 otherwise) and FM shopper (1 for those who had shopped at a
farmers market the previous month, 0 otherwise).
We used a 4-point Likert-type scale to measure the importance of 12
factors in deciding whether to shop at a farmers market, the majority of
which emerged from the focus groups: good value, top-quality products,
variety of products available, convenient location, convenient hours, ability
to do all shopping at one location, supporting local farms, ability to get
information from the vendor about where or how the food was grown, a
welcoming atmosphere, a large variety of antibiotic- or hormone-free products, a large variety of organic or pesticide-free products, and food is handled
in a manner that minimizes the chances of food-borne disease. The factors
that did not appear in the focus groups (information from vendor, antibioticor hormone-free products, and food-borne disease) came from previous
research on farmers markets.17,20
Demographic variables that were of particular interest, given focus
group results, included sex, age, income, education, and race. Dummy variables were created, including female (coded 1 for females, 0 for males);
Latino (coded 1 for self-reported members of this ethnic group, 0 otherwise), young adult (coded 1 if age is 1835, 0 otherwise), college grad
(coded 1 if college graduate [bachelors degree], 0 otherwise); and low
income (coded 1 if income is less than $40 000, 0 otherwise).
Analysis of the data took two basic forms. First, the descriptive statistics were calculated. Next, a series of individual T -tests, which measure the
statistical probability that a member of a particular subgroup will respond
differently to a given question, was conducted on the key behavioral and
attitudinal variables from the focus groups: shopper and FM shopper, as
well as the importance of value, market location, convenient hours, onestop shopping, supporting local farms, getting information about the food,
welcoming atmosphere, and presence of pesticide-free produce. By running
separate T -tests comparing binary demographic variables to our full survey sample, we were able to determine whether mean responses varied by
demographics.
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specific location, the hours and season of operation, the methods of payment
accepted, etc. Driving by, word-of-mouth, and promotion from organizations
such as Extension or WIC agencies were the most common ways in which
people learned of farmers markets. In the 3 focus groups with participants
living in the vicinity of multiple farmers markets, virtually no one was aware
of the smaller, neighborhood-based farmers markets beyond the most visible
or largest market in their area.
Very few of the focus group participants shopped at farmers markets
regularly and in every group there were some participants who had never
been there. Two to 3 individuals in the 2 rural and exclusively non-Hispanic
white groups regularly shopped at their farmers market, whereas no one in
the groups with urban residents or people of other ethnicities did so.
Across all 7 focus groups the conversations revealed a fairly consistent
perception of what participants felt a farmers market should be. Though
some people mentioned that they would like to see items such as meat,
fish, eggs, cheese, bread, mushrooms, and nuts, by far the greatest number
of people expressed the greatest interest in farmers markets as a source
of fresh fruits and vegetables. One individual described his disappointment
with a selection that did not focus on produce saying:
See, I think people go there thinking they are going to have fresh produce, or stuff like you can buy fresh and just kind of take and go. When
you go its kind of like, yeah, your Aunt Sallys knick knacks, and like
just little stuff. Its not really what you expect or really what you need in
terms of stuff to take with you, which is actually to eat. . . . I think most
people find it a big disappointment.
Also consistent across the 7 focus groups was a perception that farmers markets should offer produce with attributes distinct from the produce available
at mainline grocers. Freshness was the attribute mentioned most frequently
as a reason for wanting to shop at a farmers market and the perception that
farmers markets offer fresher produce was shared both by those who do
shop and those who had never shopped at a farmers market (see Table 1).
The majority of focus group participants also expected the produce
at farmers markets to be local and natural or organically grown. As one
person put it, The only reason that I go to the farmers market is with the
expectation that I will get fresh food, you know? Fresh fruits and vegetables
without them being through the system of food preservation, you know?
That way we love it, you know. Another woman seemed to indicate that
the marketing of a farmers market was dishonest if the produce offered was
not local:
Something I would change is I am sick of seeing people come from
six hours away or I find out that this is from Indiana. This is a farmers
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AND PROMOTION
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To me those big yellow signs are very important. When I am going through
town you can see the signs, so that is helpful.
Beyond simply using signs to promote the presence of the farmers
market, many of the focus group participants wished for more readily available information about the hours and product offerings. In one city, several
participants were aware of the building that housed the farmers market
but, because of the inadequate signage, either had no idea what the hours
were or simply thought the building was abandoned. The following comment shows how this participant feels the limited hours of a farmers market
necessitate more prevalent advertising:
I think that time for farmer market is key. You must let people know
when, where, to open the farm market. Maybe many people like to
choose fresh vegetables, fresh fruit from market. But if they always miss
the time, they always miss the farm market in just maybe Saturday, one
day in only one place, so I think you let people know where, when, is
very important.
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that would continually draw people back, I dont know if its a viable daily
option.
TIME
CONSTRAINTS
Not surprisingly, across all focus groups time constraints were one of the
most frequently cited barriers to shopping at farmers markets. Many people
wished that the farmers market was open more than one day a week. But
though all but one of the farmers markets in the locations where we held
focus groups had weekend hours and though most participants across the
groups felt that weekends were the most convenient time for shopping,
young adults and parents of young children in particular acknowledged that
attending a farmers market can be difficult to fit in. In the words of one
young adult participant, I mean who wants to spend a Saturday afternoon
to go to downtown [city] to go dig out some green beans? One young
mother explained: Its like sometimes we dont go because we are too
exhausted. Its only on that day, and even though we know its only on that
day but when were tired its like Ok, well miss it, well just go to the store.
Of course, to a large degree time constraints reflect family and societal
patterns that are beyond the realm of farmers market managers. But participants comments also revealed a number of possible avenues that managers
could utilize to better meet the needs of a broader spectrum of the community. For one thing, many participants commented that the selection at
the farmers markets gets progressively more limited through the day. This
in itself can be a disincentive for those unable to attend the market in the
opening hours:
. . . there is certain food that they run out of and that they only bring a
certain amount of and when it is gone it is gone. And this year I have
noticed because it is a lot busier than it has ever been if you are not there
early you do not have a lot of choices. Sometimes if I cant get there until
the afternoon I might not go. It might not be worth my time to go.
When the need to get to the market early is paired with already limited
hours, it can make farmers market attendance even more difficult to fit into
ones schedule.
Participants in all 7 groups expressed a desire for longer operating
hours. As one person commented, See they shut down in the afternoon
and people are out doing in the afternoon. I know its warm you know
but a lot of times Im just getting started at twelve, one oclock and theyre
finished. These comments, then, demonstrate that longer hours or ensuring sufficient product supply through the duration of the market may help
draw in more customers. Customer interests, however, should be considered
alongside the interests of farmers because for the latter, longer hours could
329
mean more time away from the farm and ensuring a more complete supply
could translate into greater losses at the end of the market day.
Secondly, participants revealed that it is easiest to attend markets when
the operating hours easily integrate with the rhythms of their daily lives and
most difficult to attend when a trip to the farmers market requires a unique
trip or foregoing other activities. Several participants in one group had been
given WIC coupons to a farmers market that was nearly a 30-minute drive
from where they lived, and many had been unwilling or unable to make
the trip. In another focus group location, the farmers market was open on
2 different weekdays, but because it was closed by 4 PM, those working
typical business hours had to squeeze in a trip on their lunch break in order
to make it. Nearly all of the Latina focus group participants had no reason
to visit the downtown area where the farmers market was located other
than the market itself. For this reason many were unable to prioritize the
extra time commitment of multiple shopping trips. These sentiments show
that beyond the general time constraints potential farmers market shoppers
may face, the operating days and hours, as well as the location, can provide
additional barriers or disincentives to farmers market attendance.
As a potential way to mitigate these challenges, participants in several
focus groups felt that farmers markets operating on a day and at a time
in which people would already be in the area would likely draw the most
people in. Two of the rural groups discussed the idea of a market that
would be open on Sundays after church, a time when they would already
be downtown. Another group discussed holding the market in conjunction
with another monthly downtown event.
LOCATION
AND FACILITIES
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The groups with young adults, young parents, and Latina women tended to
place a higher emphasis on convenience in food purchasing decisions and
these same groups expressed the least support for a downtown location.
One young adult indicated his priority on convenience saying, I have got
better ways to spend my time, especially my recreational time, than shopping. I dont need to be entertained when I go to get stuff, get me in, and
get me out.
Beyond the convenience of the location itself, some downtown locations may also be more limited in their space for the flow of both pedestrian
and automobile traffic. One woman described the disadvantages of her
communitys busy downtown farmers market by saying:
And I have heard people complain about it being so congested that
being down there or they get down there and there is nowhere to park.
Or they are trying to, because it is congested, just crossing the street to
park. Or going with children you have to hold their hand and see what
the driver is . . . whether you are young or elderly, it does not matter. Its
just congested. Maybe a larger space with more options on a different
day in a different area might help.
This concern that heavy traffic can present extra challenges to those who
might be attending a farmers market with small children was echoed by
several other participants as well.
The ability to accept various forms of payments, including electronic
benefits transfer (EBT) for the Supplemental Nutrition Assistance Program,
at the farmers market was an important issue for a number of respondents
in 3 focus groups. Several people admitted that they were unable to shop
at the farmers market because they were unable to utilize EBT there. In
another group, participants said they wished the farmers market accepted
EBT even though the market in question actually did, indicating that this
amenity may need to be better advertised. Similarly, in one of the groups
several women were unaware that they were able to utilize Project FRESH
coupons (Michigans version of the Farmers Market Nutrition Program) at
the farmers market in their city. In the group with Latina women, though
they were aware that they could use Project FRESH coupons at the market, the difficulties they experienced in obtaining these coupons, including
unreliable public transportation, limited hours of coupon distribution, and
rapid exhaustion of the coupon supply, translated into less frequent farmers
market attendance.
One international graduate student mother expressed the desire to use
credit or debit cards at the farmers market because the cash-only system
331
often meant that she had to make a trip to the ATM prior to going to the
market, making the excursion all the more difficult to fit into her schedule.
In short, the acceptance of only cash at a farmers market presents a significant disincentive for potential farmers market patrons who receive public
assistance and may also present an additional hurdle for those who are not
in the habit of carrying cash. As one person put it, in regards to methods of
payment, More options are always better.
ATMOSPHERE
Focus group conversations revealed that an overly crowded or overly empty
setting and dilapidated facilities are elements that detract from a welcoming
and pleasant atmosphere for some farmers market patrons. Another recurring theme in 3 of the groups was the perception that a farmers market is
often not conducive to young families. One woman described how difficult
it was to navigate through the crowds at her local farmers market with her
children:
I had three of my kids with me. . . . I had two hanging onto the stroller
and one in the stroller. It was really hard. . . . It was just so hard with the
kids. Especially when you have got like three or four of them. . . . They
are little and they like to run everywhere, it is scary.
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woman recounted a time when a vendor looked at her and said [imitating a
snarl] What do you want? The language barrier between these women and
the vendors, none of whom spoke Spanish, likely added to the challenges
of vendor interaction. It is also possible that because all of these women
were WIC program clients, the use of Project FRESH coupons at the farmers
market contributed to the poor reception they received from vendors.
These focus group participants were also concerned with, and even
offended by, how the farmers or vendors presented themselves. They felt
that the farmers were often dressed sloppily, were overly casual, and let their
pet dogs run around too much. Some women were uncomfortable around
the pet dogs either because they were worried on behalf of their children
or were worried about the impacts on sanitation. They felt that the farmers
sloppy appearance was a matter of both respect and sanitation. One woman
commented that it was difficult to teach her kids to dress well and present
themselves nicely in public when they see farmers who are poorly dressed.
Survey Results
About 90% of respondents handled at least some household food shopping.
Of those, more than half reported attending a farmers market in the previous
year. The factors with the highest mean importance for shopping at farmers markets were food quality (3.80), safety from food-borne illness (3.75),
and ability to support local farms (3.71). The factors with the lowest mean
response were availability of pesticide-free (2.98) and hormone-free (3.07)
foods and ability to do one-stop shopping (3.08). Table 3 provides the mean
values for the behavioral and attitudinal variables that emerged as important
themes within the focus groups. Along with sex, income, and education, we
compared Latino ethnicity and young adults to the general population based
on the apparent distinction in perspective from these demographics in the
focus groups.
The T -tests revealed a number of statistically significant differences in
responses among ethnic groups (Table 3). Latinos were particularly likely to
have statistically significant differences in response than non-Latinos. They
were, for example, more likely to shop for food but less likely to have
attended a farmers market. Furthermore, Latinos placed greater importance
on all attributes. Females also rated all attributes as more important than the
sample mean, with many differences significant.
CONCLUDING THOUGHTS
Summarizing the focus group results with an eye toward how they may
indicate barriers or disincentives to farmers market attendance for underrepresented groups in particular, we note several key points. Participants
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0.90
0.95
1.00
0.88
0.96
0.76
.05, and
0.61
0.62
0.27
0.57
0.62
0.54
Farmers
market
shopper?
Sample
Female
Latino
Low income
College grad
Young adult
Subgroup
Household
food
shopper?
Shopping behaviors
(yes or no)
3.44
3.52
3.66
3.48
3.50
3.33
Location
3.40
3.52
3.76
3.55
3.43
3.28
Hours
3.08
3.17
3.51
3.34
2.94
3.16
One-stop
shopping
3.71
3.79
3.90
3.78
3.64
3.78
3.19
3.23
3.84
3.24
3.06
3.32
Getting
Supporting info from
local farm
vendor
3.25
3.27
3.68
3.27
3.11
3.33
Welcoming
atmosphere
2.98
3.07
3.25
3.01
2.90
2.93
Pesticide-free
product
.01 levels, respectively, between the subgroup and the sample as a whole as measured by a paired means T -test.
3.50
3.56
3.76
3.65
3.43
3.44
Good
value
Importance of factors in determining whether to shop at a farmers market (1 = not important at all; 2
= not very important; 3 = somewhat important; 4 = very important)
TABLE 3 Mean Values of Farmers Market Attitudinal and Behavioral Variables by All Respondents (Sample) and by Demographic Groups
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K. J. A. Colasanti et al.
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as dirty and the vendors as disrespectful may also signal that farmers markets are not equated with status or trendiness in all demographic groups. In
conclusion, we hope this research will offer some practical insight for market managers on barriers or disincentives that potential market patrons may
face as well as stimulate dialogue on the broader significance and meaning
of direct market venues within our diverse society.
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