1811 Hall Ridge Trace LN

Houston, TX 77067
(773) 467-6807

Erik Cortez

Objective To obtain a position where I can utilize my knowledge, and continue to

learn and diversify my management and operation skills while
contributing to the success of the company.

Experience April 2009- April 2010 Berry Plastics Corp. Alsip, IL

Inspector/Packer

• Responsible for all tasks associated with the inspecting and

packaging of finished goods including but not limited to; performing
all required quality checks to include visual inspection of parts for
defects (fill levels, packaging and others); performing production
operations work orders to include filling, labeling, packaging and
cleaning.

• Also responsible for performing set-up, basic maintenance, cleaning

of equipment, work area and facility and complying with safety and
regulatory requirements.

November 2007- October 2008 The Wireless Network Aurora, IL

Sales Consultant

• Prospect, qualify and acquire new wireless voice and data business
and individual customers.
• Demonstrate products and train customer on voice and wireless
products and services.
• Meet individual prospecting and new business goals.
• Develop and present client specific sales presentations.
• Provide extraordinary customer service; meet regularly with key
customers to ensure satisfaction.

March 1999- December 2007 UPS Hodgkins, IL

Lead Tactical Supervisor (Primary and Outbound)

• Liaison between upper management and area supervisors to

emphasize adherence to productivity and safety standards
• Delegate specific tasks to supervisors in order to establish continual
workflow
• Ensure completion of all designated responsibilities by individual
supervisors (i.e. area clean up, employee training and performance
reviews, service quality reviews)
• Communicate essential information to supervisors on subsequent
sorts to allow for proper set up.
 New Supervisor Orientation Trainer (Primary and Outbound)

• Responsible for training new members of management team of the

responsibilities including but not limited to: successful
implementation of established operations techniques, accurate
documentation of employee training and development, attendance
and disciplinary forms, and processing of timecards.
Dock Supervisor

• Responsible for employee training and development

• Review and documentation of safety and production techniques
• Processing of employee timecards
• Hazardous material audits
• Position employees strategically and effectively to develop an
efficient work area
• Ensuring proper departure of trucks to their appropriate destinations

Training Supervisor (Primary and Outbound)

• Responsible for new hire training

• Responsible for completion of training packets
• Safety and hazardous material training

Package Handler

• Unloading incoming shipments

• Processing and sorting packages to ensure delivery to appropriate
destinations

Education  General Education Degree

Languages • Spanish and English (oral and written)

Tips Ensure you have the proper mindset before you begin each business
day.

Interests Spending quality time with my family, Interacting with people, sports

References Available upon request