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2010 KnowWare International Inc

Sheet
2253 S Oneida St Ste 3D
Control Plan
Denver, CO 80224
Special Control Plan
Checklist

Control Plan
The Automotive Industry Action Group (AIAG) has standards for completing this form
In the appropriate cell, enter:
Supplier company name
Control Plan Number
Part number
Revision level
Part name
Name and telephone number of the key contact
Date of the latest control plan updates.
All the steps in the manufacturing process that are relevant to the control of the
product quality.
Processing equipment as precisely as possible, e.g., machine, device, jig, machine
make, machine model number, asset #, etc.
Characteristic reference number, starting with 1. If process flow diagrams or FMEAs
are available, cross reference number in this column.
Special Product Characteristics
Process Characteristics that have a cause and effect relationship with the Product
Characteristic.
Specifications/tolerances
Measurement system: gages, fixtures, tools, and/or test equipment required to
measure the part or process.
Sample size and frequency
Control method: statistical process control, inspection, sampling
Reaction plan to avoid producing nonconforming product

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Page 2 of 7

http://www.aiag.org/
Prototype

CONTROL PLAN
Prelaunch

Production

Key Contact/Phone

Date(Orig)

Date (Rev.)

Part Number/Latest Change Level

Core Team

Customer Eng. Approval/Date

Part Name/Description

Organization/Plant Approval/Date

Customer Quality Approval/Date (if Req'd)

Other Approval/Date (If Req'd)

Sample
Other
Approval/Date (If Req'd)

Control Plan Number

Organization/Plant

Organization Code

Characteristics
Part/
Process
Number
x1

Process Name/
Operation
Description
Check in Time

Machine, Device, Jig, No.

Tools, for Mfg.

Product

Process

Methods
Special
Char.
Class

Product/Process
Specification/
Tolerance

Evaluation/
Measurement
Technique
?????

Control
Method
Size

Reaction Plan

Freq.
Check
time???

CONTROL PLAN SPECIAL CHARACTERISTICS (OPTIONAL)

Prototype

Prelaunch

Production

Control Plan Number

Key Contact/Phone

Date (Orig)

Part Number/Latest Change Level

Core Team

Customer Eng. Approval/Date (if Req'd)

Part Name/Description

Organization/Plant Approval/Date

Customer Quality Approval/Date (if Req'd)

Other Approval/Date (If Req'd)

Other Approval/Date (if Req'd)

Organization/Plant
No.

Description/Rationale

Organization Code

Specification/Tolerance

Class.

Illustration/Pictorial

Use Excel's
Drawing
Toolbar to draw
here.

Page 3 of 7

Date (Rev)

Page 4 of 7

A-8 CONTROL PLAN CHECKLIST

Customer or Internal Part No.
Question

1
2
3
4
5

6
7
8
9
10
11

Revision Level
Yes No N/A

Person
Due Date
Responsible

Comment / Action Required

Was the control plan developed according to

the methodology described in Chapter 6 of the
APQP Manual?
Have all the controls identified in the PFMEA
been included in the control plan?
Area all special product/process characteristics
included in the control plan?
Were DFMEA and PFMEA used to prepare the
control Plan?
Are Material specifications requiring inspection
identified?
Does the control plan address incoming
(material/components through
processing/assembly including packaging?
Are engineering performance testing and
dimensional requirements identified?
Are gages and test equipment available as
required by the control plan?
If required, has the customer approved the
control plan?
Are the gage Methodology and compatibility
appropriate
to meet customer
requirements?
Have measurement
systems analysis
been
completed in accordance with customer
requirements?

Are sample sizes based upon industry

standards, statistical sampling plan tables, or
other statistical process control methods or
12 techniques?
Revision Date
Prepared by:

Week 9 Case Study Assignment - SFP Urgent Care - Patient Waiting Time Six Sigma Project
Validated Xs (Statistically Significant Xs) from Data Collection Plan

Ref

Validated X Description

x1

Information Collection / Check in

Time

x4

Patient Assessment Time

x7

Lab Test Time

x9

Result Assessment Time

x12

Discharge Time

nt - SFP Urgent Care - Patient Waiting Time Six Sigma Project

icant Xs) from Data Collection Plan

Notes / Key indicator

Analysis showed that the step of making sure patients clarify their history and
all symptoms prior to seeing doctor and provide insurance information up
front was critical. Times longer than 4 minutes affected the output Y.
Forgetting details about symptoms and forgetting insurance information are
key components that contribute to high information collection/check-in times
and later process delays.
Analysis showed patient assessment time was high in variation. Patient
assessment times over 8 minutes affected the output Y. However,
assessment quality and patient care are negatively affected if less than 3
minutes are spent with the patient during assessment as the doctor and
patient are rushed.
Lab tests at this urgent care are integrated into the process. Most primary
test results are provided in less that 15 minutes. Times over 20 minutes
affect the output Y.
Test results were typically analyzed in less that 3 minutes by the doctor, but
sometimes tests sat for up to 30 minutes before being presented to the
doctor. Overall result assessment times more than 12 minutes affected the
output Y.
Analysis showed discharge times are affected by missing information from
previous steps such as insurance cards, delayed prescription paperwork, and
completed folders sitting in the discharge inbox waiting for processing up to
20 minutes. Discharge times greater than 8 minutes affected the output Y.