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Kaizen Event
Make One
Move One
Eliminate waste
Create a more efficient layout
Implement and sustain 5S
Create a tracking and reporting system
¾2 Methods to Resolve
¾Phone
¾3rd party service provider @ $95/hour
¾Average Service Call = $800
¾Total Companion Service Calls = 756
¾Total Cost of Service Calls = $604,800
¾16 Out of Box Failures