COURTNEY

MEREDITH KELLY
(813)-293-2402 courtneykelly@verizon.net

PROVEN LEADERSHIP PROPERTY MANAGEMENT OPERATIONS MANAGEMENT ACHIEVE &

EXCEED SALES GOALS BUSINESS DEVELOPMENT MARKETING REVENUE BUILDING
STRATEGIC PLANNING PROBLEM SOLVING CLIENT GROWTH & RETENTION EXCEPTIONAL
NEGOTIATION & CLOSING SKILLS BUDGETING & FORECASTING CREATIVE THINKER MULTI-
TASKER

QUALIFICATIONS SUMMARY
Top-performing, highly-motivated and results-oriented management/sales professional with over
21+ years experience and an exceptionally strong track record of demonstrable success. Honest,
dependable and dedicated self-starter with a deep knowledge of business fundamentals, sales and a
history of driving revenue. Innovative, strategic thinker with proven expertise to identify, close and
maintain relationship-based sales efforts that enhance the companys image, along with building
strong brand recognition. Strong set of effective written and oral communications skills and the
ability to conceptualize and analyze complex situations for an organization.

CORE COMPETENCIES

21+ year history of accountability and responsibility in building and maintaining business
teams and relationships
Excellent communication and interpersonal skills to easily cultivate successful professional
relationships both internally and externally
Able to effectively prioritize and manage multiple tasks simultaneously while meeting
deadlines and providing timeliness and accuracy on projects and paperwork
Resourceful, organized manager experienced in impacting and growing revenue, while
managing and minimizing expenses to impact bottom line performance for a employer
Adept at analyzing and meeting customer needs to provide an excellent customer service
experience
Intelligent, quick learner with very strong common sense and exceptional business acumen
to master, grasp and excel at new programs and processes.
Proven professionalism and leadership to motivate and inspire others while increasing
business performance

PROFESSIONAL EXPERIENCE
THE TAUBMAN COMPANY, International Plaza, Tampa Florida April 2001 to February 2016
Specialty Leasing Agent/Director
Successfully launched and directed all vital phases of the Specialty Leasing program for a 1.2 million
square foot premier, luxury regional shopping center, from the Grand Opening in 2001, for the past
15 years. Executed and achieved all department revenue goals to produce a thriving sales program
that positively impacted net operating income for the company every year, while also streamlining
and minimizing expenses to yield an exceptional profitability. Developed and maintained a strong,
productive core of retailers that added bottom line value by increasing customer perception and
brand recognition of the shopping center to make it the #1 performing center on Floridas West
Coast. Additionally contributed to department success by mentoring and training other Specialty
Leasing Agents within the company to achieve operational compliance.

COURTNEY MEREDITH KELLY

PAGE 2 (813)-293-2402 courtneykelly@verizon.net
Key Accomplishments:
Positively grew program revenue every year from its inception level of $176,000 to over
$2.1M at its current volume
Consistently exceeded all annual revenue goals
Maintained a fully leased shopping center with a greater than 90+% occupancy for 15 years
Received department awards for Highest % of Income over Budget, Highest Occupancy,
and Best Visual Merchandising for multiple years
Served on numerous department committees to evaluate and improve department
efficiencies, skills, training and communications

GLIMCHER REALTY TRUST, University Mall, Tampa Florida August 1994 to April 2001
Specialty Leasing Manager January 1997 to April 2001
Responsible for directing and conducting all sales and operational functions of the Specialty Leasing
program for a 1.3 million square foot regional shopping center from retailer identification to
successful store opening at the shopping center. Supervised daily performance of the department
Administrative Assistant and delegated daily responsibilities and conducted annual performance
evaluations. Developed and trained new employee counterparts for the department as well.
Key Accomplishments:
Promoted from previous position to successfully develop and launch the new Specialty
Leasing Department being initiated at the shopping center
Consistently exceeded all annual revenue goals to grow income by greater than 10% each
year
Created and produced a Specialty Leasing Sales Presentation for prospective clients that was
then re-created and implemented at all other company-owned shopping centers in the U.S.

Assistant Marketing Director January 1996 to December 1996
Worked in conjunction with Marketing Director to manage all functions of advertising, promotions,
events, budgeting, public relations and tenant relations for 1.3 million square foot regional shopping
center. Directed the coordination and implementation of all special events at the center. Planned
and organized the marketing and image campaign, media buys and ad design for centers re-
positioning campaign in 1996. Produced and distributed press releases to media, center newsletters
and tenant correspondence. Prepared and maintained monthly budget and financial reports and was
directly involved in writing the yearly Marketing Business Plan.
Key Accomplishments:
Promoted from previous position to become the youngest Assistant Marketing Director
within the company
Collaborated with local businesses and community organizers to create successful special
events at the center that effectively drove traffic and increased sales to center retailers

Marketing/Promotional Assistant August 1994 to December 1995
Assisted Marketing Director in all aspects of the department. Customer Service Supervisor
responsible for hiring, training and scheduling all Customer Service personnel. Gift Certificate
Coordinator responsible for accounting, reporting and deposit of all mall gift certificate sales.
Managed all Marketing Department accounting and bookkeeping for retailer merchant association,
and prepared all department correspondence for 160+ merchants and vendors utilizing various
software programs.

EDUCATION
BACHELOR OF SCIENCE, BUSINESS ADMINISTRATION/MARKETING University of West Florida,
Pensacola FL. Graduated April 1994