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Total Marks: 936
1. A public sector bank of is a body corporate created under special statute
True
False
The Correct Answer is :
True
2. A banking company is registered under the Banking Regulation Act
True
False
The Correct Answer is :
False
3. Cooperative banks are registered under the Cooperative Societies Act
True
False
The Correct Answer is :
True
4. Subsidiaries banks are companies registered under the Companies Act
True
False
The Correct Answer is :
False
5. Accepting deposits for safe custody would fall within the definition of banking
True
False
The Correct Answer is :
False
6. Reserve Bank was constituted under _______
A. BR Act
B. RBI Act
C. Companies Act
The Correct Answer is :
B. RBI Act
7. A Regional Rural Bank is ________________.
A. A body corporate created under a special statute
B. A cooperative society
The Correct Answer is :
A. A body corporate created under a special statute
8. Banking companies are licensed by _______ .
A. Reserve Bank
B. Registrar of companies
C. Company Law Board).
The Correct Answer is :
B. Registrar of companies
9. Business which a banking company may undertake other than banking is as stipulated by
______________
A. Reserve Bank
B. BR Act
C. RBI Act).
The Correct Answer is :
B. BR Act
10. BR Act was enacted for _________ regulating acceptance of deposits from public).
A. Regulating banking companies
B. Creating Reserve Bank
The Correct Answer is :
A. Regulating banking companies
11. Central Government can give direction to the Reserve Bank.
True
False
The Correct Answer is :
True
12. All business of banks are regulated only by the Reserve Bank.
True
False
The Correct Answer is :
False
13. Central Government is the primary regulator of banks.
True
False
The Correct Answer is :
False
14. The State Government has no control over cooperative banks.
True
False
The Correct Answer is :
False
15. On cancellation of licence of any bank, an appeal lies to Central Government.
True
False
The Correct Answer is :
True
16. Cooperative bank operating in different states are regulated by _______
A.State Cooperative Societies Act
29. A company engaged in manufacture of furniture can use the word Bank in its name.
True
False
The Correct Answer is :
False
30. Ledger keeper is authorised to disclose the balance of the account of the customer to a
stranger.
True
False
The Correct Answer is :
False
31. Line is a/an ________ of the creditor to retain possession.
A.Obligation
B.Right
C.Interest
D.Protection
The Correct Answer is :
B.Right
32. Where as general lien gives right to retain goods, Bankers lien has _________ in case of
default.
A.right to create charge
B.right to create mortgage
C.right to sell.
The Correct Answer is :
C.right to sell.
33. General lien gives the creditor right to retain ________ which have come in his
possession.
A.all goods
B.some goods
C.specific goods
The Correct Answer is :
A.all goods
34. Particular lien gives the creditor right to retain ________ in case the expenses incurred
are not paid.
A.all goods
B.some goods
C.specific goods
The Correct Answer is :
C.specific goods
35. Bankers lien is a/an _________.
A.hypothecation
B.mortgage
C.implied pledge
D.pledge
The Correct Answer is :
C.implied pledge
36. In case of __________ goods, Bankers lien is not applicable.
A.owners goods
B.stolen goods
C.finished goods
The Correct Answer is :
B.stolen goods
37. The right to _______ two accounts is known as set-off.
A.Open
B.Bankers right
C.Combine
The Correct Answer is :
C.Combine
38. Right of set-off is not discretionary right with the bank. .
True
False
The Correct Answer is :
False
39. With the death of a partner of a partner of a firm having a cash credit account the account
of the firm can continued as thitherto.
True
False
The Correct Answer is :
False
40. Transfer of funds from the partnership account to the credit of the account of a partner to
set-off a debit balance, is in order.
True
False
The Correct Answer is :
False
41. The right of set-off is __________.
A.Customers right
B.Bankers right
C.Bankers obligation
D.Banks descrition.
The Correct Answer is :
D.Banks descrition.
42. Garnishee order is issued by _______.
A.Police officer
B.Revenue authority
C.Inforcement authority
D.Court of Law
The Correct Answer is :
D.Court of Law
43. Attachment order is issued by __________.
A.Drawer of a cheque
B.Revenue authority
C.Manager of bank
The Correct Answer is :
B.Revenue authority
44. Mandate is _________ .
A.Signed letter to the Bank
B.Order of the court of law
C.Memorandum of understanding
D.Unstamped letter to the Bank
The Correct Answer is :
D.Unstamped letter to the Bank
45. Power of attorney is _________.
A.Signed letter to the Bank
B.A promissory note
C.Garnishee order
D.Stamped documents.
The Correct Answer is :
D.Stamped documents.
46. Person to whom a power of attorney is given is called _________ and the person who
gives the Power of attorney is called _________.
A.Debtor-Creditor
B.Bailor-Bailee
C.Agent, Principal (donor, donee)
The Correct Answer is :
C.Agent, Principal (donor, donee)
47. A letter of mandate is generally issued for a short or temporary period.
True
False
The Correct Answer is :
True
48. Mandates are accepted from limited companies and cooperative societies.
True
False
The Correct Answer is :
False
49. Special power of attorney gives extensive powers to the agent to perform many acts. .
True
False
The Correct Answer is :
False
50. Garnieshee order is issued by the revenue authorities. .
True
False
The Correct Answer is :
False
51. Attachment order is issued by the Court of Law.
True
False
The Correct Answer is :
False
52. Promissory Notes, Bills of Exchange and cheque are together defined as____________
A.Negotiable instruments
B.Transferred instruments
C.Trust Receipts
D.Documents of Title to goods.
The Correct Answer is :
A.Negotiable instruments
53. N.I.are easily ________
A.transferable
B.gifted
C.sold
The Correct Answer is :
A.transferable
54. a cheque is drawn on a __________
A.owner of ship
B.an agent of a principal
C.bank
The Correct Answer is :
C.bank
55. a cheque is payable on a _________
A.demand
B.after certain days
C.on a fixed future date.
The Correct Answer is :
A.demand
56. Two parallel transverse lines across the cheque is called _________
A.endorsement
B.transfer
C.assignment
D.crossing
B.Paying banker
C.Advising banker
D.Confirming banking.
The Correct Answer is :
B.Paying banker
72. A banker who collects a cheque for and on behalf of his customer is __________.
A.Collecting banker
B.Paying banker
C.Advising banker
D.Confirming banking.
The Correct Answer is :
A.Collecting banker
73. Section 131 of N.I. Acts extends protection to the __________.
A.Collecting banker
B.Paying banker
C.Advising banker
D.Confirming banking.
The Correct Answer is :
A.Collecting banker
74. Section 85 of N.I. Acts extends protection to the __________.
A.Collecting banker
B.Paying banker
C.Advising banker
D.Confirming banking.
The Correct Answer is :
B.Paying banker
75. When a banker makes payment of a cheque after banking hour he will be held
__________.
A.liable
B.reasonable
C.acceptable
The Correct Answer is :
A.liable
76. One of the condition to honour the cheque by the paying banker is that amount in words
and figures should ____________.
A.differ
B.tally
C.be clear
The Correct Answer is :
B.tally
77. Where a customer by a letter has advised the bank directing the banker not to honour /
pay a particular cheque such a letter is called _________.
A.letter of authority
B.letter of credit
C.stop payment letter
D.letter of continuity.
The Correct Answer is :
C.stop payment letter
78. Where a customer has issued a cheque date of which is yet to come, such a cheque is
called ____.
A.stale cheque
B.post-dated cheque
C.crossed cheque
D.stolen cheque
The Correct Answer is :
B.post-dated cheque
79. When a bank pays a cheque according to the apparent tenor, in good faith and without
having reason to doubt the bonafide of the presendor, such payment is ___________.
A.wrong payment
B.late payment
C.future payment
D.payment in due course
The Correct Answer is :
D.payment in due course
80. To get the protection under S / 131, a collecting bank has to collect a ______for credit of
is customer
A.stolen cheque
B.stale cheque
C.postdated cheque
D.crossed cheque
The Correct Answer is :
D.crossed cheque
81. Payment of cheque must be made by the banker within banking hours.
True
False
The Correct Answer is :
True
82. Payment of a postdated cheque by a banker is in order.
True
False
The Correct Answer is :
False
83. A bearer cheque is always payable to bearer.
True
False
The Correct Answer is :
True
84. Payment of a cheque at a branch other than the branch where it is payable, is in order.
True
False
The Correct Answer is :
False
85. Stopped payment cheques should be paid by the banker.
True
False
The Correct Answer is :
False
86. If a cheque is stolen in transit and presented at the drawee bank by a holder in due course
case and if the cheques is paid by the bank in due course in a case the drawee bank would be
_______.
A.be held liable
B.would not be held liable
C.would be found guilty
The Correct Answer is :
B.would not be held liable
87. where the signature of the drawer of a cheque is not genuine, such a cheque is called
_________.
A.post-dated cheque
B.forged cheque
C.clearing cheque
D.stale cheque
The Correct Answer is :
B.forged cheque
88. a forged cheque is a valid cheque.
True
False
The Correct Answer is :
False
89. true owner of a cheque will be entitled for payment even when the cheque has been lost
and it has reached the hands of holder in due course.
True
False
The Correct Answer is :
False
90. where a person has lost an article and if the article comes in procession of a bonafide
purchaser, the bonafide purchaser will not be entitled to the article.
True
False
The Correct Answer is :
True
91. Section 138 states that drawer of a cheque is liable to be punished if the cheque is
bounced for ___________.
A.not crossing
B.alteration in figures
C.being postdated
D.insufficient fund
The Correct Answer is :
D.insufficient fund
92. when a drawer draws a cheque without keeping sufficient balance and if the cheque is
dishonoured for insufficient funds, the drawer is punishable with and imprisonment which
may extend to ________ and or a fine.
A.two months
B.four month
C.one year
The Correct Answer is :
C.one year
93. Demand deposits are those which can be withdrawn __________.
A.on demand
B.at any future date
C.after one year
D.after 5 years
The Correct Answer is :
A.on demand
94. Current deposits are not entitled to ________.
A.Cheque book
B.Statements
C.Customer service
D.interest.
The Correct Answer is :
D.interest.
95. In savings deposits interest is paid on _______ balance in the a/c between 10th to last
working day of the month
A.maximum
B.average
C.minimum
D.last balance
The Correct Answer is :
C.minimum
96. Introduction in all deposits accounts is _________
A.optional
B.compulsory
C.discretion of the bank
The Correct Answer is :
B.compulsory
97. A minor below age of 7 can open an account independently.
True
False
The Correct Answer is :
False
98. When a customer dies contractual relationship between the bank and the customer is
terminated.
True
False
The Correct Answer is :
True
99. A Will need not be probated by a court.
True
False
The Correct Answer is :
False
100. If a customer tenders a cheque for payment when he is drunk bank should not have
witness at the time of signing and the payment.
True
False
The Correct Answer is :
False
101. A partner has no implied authority to admit the liability in any suit client filed against the
firm.
True
False
The Correct Answer is :
True
102. Public limited company should have a minimum of at least ________ members.
A.50
B.15
C.7
D.without limit.
The Correct Answer is :
C.7
103. Government companies are companies where the government holds at least ________
% share of the company.
A.80
B.50
C.75
D.51
The Correct Answer is :
D.51
104. Section ______ of the company Act details the borrowing limits of the company.
A.85(A)
B.31
C.293(1)
D.5(b)
The Correct Answer is :
C.293(1)
105. The Trustees _________ delegate their powers.
A.can
B.can not
The Correct Answer is :
B.can not
106. Execution of a will is entrusted to __________
A.Administrator
B.holding of power of attorney
C.Executor
D.holder in due close.
The Correct Answer is :
C.Executor
107. Administrator is a person appointed by __________ to look after the property under
letter of Administrator.
A.the government
B.the Court
C.the bank
D.RBI
The Correct Answer is :
B.the Court
108. __________ is a person appointed by the Court to wind up the company.
A.Administrator
B.Executor
C.Registrar
D.liqudator
The Correct Answer is :
D.liqudator
109. the person appointed by the court to look after the property under letter of administrator
is executor
True
False
False
110. the person who is entrusted with the work of execution of the will is called executor.
True
False
The Correct Answer is :
True
111. Trustees cannot delegate their powers.
True
False
The Correct Answer is :
True
112. No loans should be granted to clubs and associations
True
False
The Correct Answer is :
True
113. 293 (i)(d) of company Act stipulates the borrowing limit of a limited company.
True
False
The Correct Answer is :
True
114. Memorandum of Association stipulates internal rules of a company
True
False
The Correct Answer is :
False
115. Article of Association lays down objects of the company.
True
False
The Correct Answer is :
True
116. NRNR & FCNR (B) accounts can be kept in the from of _________ deposits
A.Term Deposits
B.Current Deposits
C.Saving Deposits
D.Recurring Deposits
The Correct Answer is :
A.Term Deposits
117. Accounts jointly with residents can be opened in the case of __________ accounts.
A.FCNR (B) and NRE
B.NRO and NRNR
The Correct Answer is :
B.NRO and NRNR
118. Accounts jointly with residents cannot be opened in the case of __________ accounts.
A.FCNR (B) and NRE
B.NRO and NRNR
The Correct Answer is :
A.FCNR (B) and NRE
119. The term Non-resident Indian means an individual being a citizen of India or a person of
Indian origin outside India.
True
False
The Correct Answer is :
True
120. FCNR (B) account can be kept in the Current, Saving and Recurring Deposits.
True
False
The Correct Answer is :
False
121. Rate of interest payable on NRO, NRE and FCNR Deposits are left to the discretion of
Banks.
True
False
The Correct Answer is :
False
122. The banker should not ________ the account of his customer unless there is justifiable
reason for the closure.
A.close
B.open
C.transfer
The Correct Answer is :
A.close
123. Passbook is a _______ of transactions between the customer and the bank.
A.basis
B.source
C.record
D.root
The Correct Answer is :
C.record
124. When account is following is closed by the bank, proper________ should be given to the
customer
A.thanks letter
B.guarantee
C.notice
D.demand
The Correct Answer is :
C.notice
125. Passbook is a copy of the customers account.
True
False
The Correct Answer is :
True
126. When a banker closes the account of the customer he is not required to send any notice.
True
False
The Correct Answer is :
False
127. When a banker of a partnership account who has got an account with the bank, dies the
bank should close the account.
True
False
The Correct Answer is :
True
128. When banker receives intimation of death of the customer, account is allowed to
continue.
True
False
The Correct Answer is :
False
129. The present CRR and SLR requirements are ________ , respectively.
A.20% and 40%
B.3% and 25%
C.5% and 30%
The Correct Answer is :
B.3% and 25%
130. Present minimum capital adequacy ratio is 9% of
A.Total liabilities
B.Total assets
C.Total risk weighted assets
The Correct Answer is :
C.Total risk weighted assets
131. New Prudential Accounting Norms cover
A.interest rates
B.Method of lending
C.Deposits
D.Capital adequacy, income recognition, Assets classification and Provisioning
The Correct Answer is :
D.Capital adequacy, income recognition, Assets classification and
Provisioning
132. A borrowal account is designated as non performing asset when the interest and/or
instalment remains unpaid for
A.1 quarter
B.2 quarters
C.3 quarters
D.4 quarters
The Correct Answer is :
B.2 quarters
133. RBI ensures that banks operate within set norms by conducting _________ inspections
and _________ monitoring.
A.on-site, off-site
B.field, commodity prices
C.stock, stock market
The Correct Answer is :
A.on-site, off-site
134. On-site inspection is followed by
A.supervisory letter
B.renewal of licence
C.fresh audit
The Correct Answer is :
A.supervisory letter
135. Quarterly on-site visits are undertaken in respect of
A.all banks
B.urban co-operative banks
C.newly licensed banks during first year
The Correct Answer is :
C.newly licensed banks during first year
136. Frequency of First Tranche Returns is
A.monthly
B.monthly / quarterly
C.monthly / quarterly / half-yearly
The Correct Answer is :
C.monthly / quarterly / half-yearly
137. Second Tranche of OSMOS returns cover
A.asset quality
B.liquidity and interest rate exposures
C.ownership pattern of deposits
The Correct Answer is :
B.liquidity and interest rate exposures
138. Under Section 37 of the Banking Regulation Act, a moratorium order can be issued by the
High Court for a maximum total period of
A.one month
B.six month
C.one year
The Correct Answer is :
B.six month
139. When a banking company is placed under moratorium under Section 45 of B.R.Act, the
RBI must prepare a scheme
A.VRS for staff
B.capital buy back
C.reconstruction of the company or amalgamation with any other bank
The Correct Answer is :
C.reconstruction of the company or amalgamation with any other
bank
140. An order for winding up a banking company can be issued by
A.the High Court
B.the RBI
C.the Central Government
The Correct Answer is :
A.the High Court
141. Principal function of banks are :
A.accepting deposits
B.lending and investing
C.non fund business and remittance services
D.all of above
The Correct Answer is :
D.all of above
142. In deposits accounts the main relationship between bank and customer is:
A.creditor bank, debtor customer
B.debtor bank, creditor customer
C.agent - principal
D.servant - owner
E.only a and b
The Correct Answer is :
B.debtor bank, creditor customer
143. When a bank lends money to the corporate person the relationship is:
A.borrower and lender
B.creditor debtor
C.debtor - creditor
D.customer and client
The Correct Answer is :
B.creditor debtor
144. Bailor bailee relationship is applicable in:
A.cash deposited with cashier by customer
B.safe deposits locker
C.demand draft issued by bank
D.keeping articles in safe custody with bank
E.none of above
The Correct Answer is :
D.keeping articles in safe custody with bank
145. what relationship is created when the bank collects a cheque in clearing.
A.holder for value
B.clearing member and principle.
C.agent and principle
D.collecting bank and holder
E.none of above
The Correct Answer is :
D.collecting bank and holder
146. when any FDR is lost by a customer of a bank, what document is executed:
A.guarantee bond
B.government bond
C.promissory bond
D.indemnity bond
E.none
The Correct Answer is :
D.indemnity bond
147. A credit voucher for Rs.44,444 favouring Tarun was wrongly posted to Varun Bose by the
bank, the relationship established with Varun Bose is of:
A.trustee and beneficiary
B.debtor and guarantor
C.creditor and indemnifier
D.creditor and debtor
E.none
The Correct Answer is :
D.creditor and debtor
148. Mr nanhe has a bank account and credited RS 20 lakh in it subsequently he has arrested
on charges of fraud. the police informed the bank for not allowing withdrawals from his
account. Two days later, bank receives a cheque of RS 15000 favoring Nehas creditor. What
should the bank do
A.not to pay cheque
A.Police Officer
B.Revenue Officer
C.C.I.D.
D.Courts of Law
The Correct Answer is :
D.Courts of Law
179. Attachment order is issued by __________
A.Income Tax Officer
B.Sales Tax Officer
C.(i) and (ii) combined
D.Public Debt Officer
The Correct Answer is :
C.(i) and (ii) combined
180. Mandate is a ________ agreement.
A.Stamped
B.Unstamped
C.Memorandum
D.Letter
The Correct Answer is :
B.Unstamped
181. Power of attorney can be _______.
A.Universal
B.Limited
C.both (i) & (ii)
D.Calculated
The Correct Answer is :
C.both (i) & (ii)
182. Person to whom a power of attorney is given is called ________ And who gives it is
called _______
A.Debtor-Creditor
B.Baior-Bailee
C.Pawner-Pawnee
D.Donor-Donee
The Correct Answer is :
D.Donor-Donee
183. Payment in due course means
A.Payment on due date
B.Payment in accordance with apparent tenor
C.Payment in accordance with apparent signature and specimen
D.Payment due to sufficient funds.
The Correct Answer is :
B.Payment in accordance with apparent tenor
184. Payment of cheques are governed by sections under N.I.Act
A.Section 10/31/85/126
B.Section 15/16/17/131
C.Section 131/138/147/142
D.None of these
E.All of (i) to (iv)
The Correct Answer is :
A.Section 10/31/85/126
185. The liability of drawee of cheque is
A.Sufficient funds
B.Property applicable for payment
C.Required to do so without default
D.All of above
E.None
The Correct Answer is :
D.All of above
186. Duties of paying banker of crossed cheques are
A.Crossed cheques
B.Collection on behalf of customers
C.Payment in good faith and without negligence
D.None of above
The Correct Answer is :
C.Payment in good faith and without negligence
187. Promissory Notes / Bill of Exchange and Cheque are defined as ___________
A.Trust Receipts
B.Judicial documents
C.Negotiable instruments
D.documents of title to goods
The Correct Answer is :
C.Negotiable instruments
188. Cheque is payable on _______
A.Demand
B.Usance
C.Fixed future date
D.After Sight
The Correct Answer is :
A.Demand
189. Crossing is a direction to the _______ bank to pay the cheque to the payee through a
bank.
A.Drawer
B.Payee
C.Paying
D.Passing
E.Collecting
The Correct Answer is :
C.Paying
190. The crossing in a crossed cheque can be cancelled by _______
A.Drawer
B.Drawee
C.Endorser.
D.Acceptor
E.Bank
The Correct Answer is :
A.Drawer
191. Acts done honestly is called acts done ______
A.Without negligence
B.Rashly
C.Mollified
D.In good faith
E.Honourly
The Correct Answer is :
D.In good faith
192. Mere signature of the payee on the reserve of the instrument is called ________
endorsement.
A.Full
B.Partia
C.Conditional
D.Restrictive
E.Blank
The Correct Answer is :
E.Blank
193. Sans recourse means _________.
A.Without fear
B.Without physical touch
C.Without liability to me
D.Without liability to payee
The Correct Answer is :
C.Without liability to me
194. A bank on whom a cheque is drawn by the customer is _______
A.Collecting bank
B.Paying bank
C.Advising bank
D.Issuing bank
E.Confirming
The Correct Answer is :
C.Advising bank
195. Section 131 of N.I. Act extends protection to the ________
A.Collecting bank
B.Paying bank
C.Drawee bank
D.Negotiating bank
The Correct Answer is :
A.Collecting bank
196. Where a customer, by a letter has advised the bank directing the banker not to honour /
pay particular cheque such letter is called ________
A.Letter of credit
B.Stop-payment letter
C.Mandate
D.Garnishee letter
E.Official letter
The Correct Answer is :
B.Stop-payment letter
197. Forged Cheque is __________ cheque.
A.Valid
B.InValid
C.Post-dated
D.Stale cheque
E.(v) Anti-dated
The Correct Answer is :
B.InValid
198. Introduction in opening accounts is
A.Optional
B.Compulsory
C.Discretionary
D.Waived from year 2003.
The Correct Answer is :
B.Compulsory
199. Minor with self-operation can open account if he / she is above
A.6 year
B.13 year
C.15 year
D.17 year
The Correct Answer is :
B.13 year
200. Public Ltd. Company should have minimum shareholders, before opening bank account:
A.50
B.20
C.10
D.7
E.no limit
The Correct Answer is :
D.7
201. Government companies are those companies where the government holds at
least_________.
A.51%
B.26%
C.100%
D.No Requirement.
The Correct Answer is :
A.51%
202. Delegation of power under Trust is _________.
A.Possible
B.Not possible
C.Beneficiarys permission
D.Charity commissioners permission
The Correct Answer is :
B.Not possible
203. Which document stipulates internal rules of company _________ ?
A.Memorandum
B.Resolution
C.Articles
D.Declaration
E.Companies Act, 1956
The Correct Answer is :
C.Articles
204. Minors account can be opened in the guardianship of __________.
A.Mother and Father
B.Mother or Father
C.Grandmother
D.Elder brother.
The Correct Answer is :
B.Mother or Father
205. Two or more minors desire to open bank a/c in your bank, whether they can open
A.Either or Survivor
B.Jointly
C.Only two can join
D.Cannot open
The Correct Answer is :
D.Cannot open
206. Who is considered natural guardians for minors ________?
A.Mother and Father
B.Stepmother and Father
C.Stepfather and Stepmother
D.All of above
The Correct Answer is :
A.Mother and Father
207. Who shall be nature guardian in case of married minor girl?
A.Father
B.Mother
C.Father-in-law
D.Mother-in-law
E.Husband.
The Correct Answer is :
E.Husband.
208. Sanjay, a minor aged 11 years, desire to open banks Saving Account. His mother is
illiterate and his father has become sanyasi. He has got both grand parents. Who will be his
natural guardian?
A.Father
B.Mother
C.Grandfather
D.Guardian appointed by court
E.Sanjay himself can oprate.
The Correct Answer is :
B.Mother
209. In a limited co. certificate of incorporation was obtained through memorandum which
was signed by two persons for all the 7 signatories The signatures were forged. Will the bank
accept memo as genuine for opening bank a/c?
A.Yes
B.No
C.Yes because incorporation certificate is valid
D.No because forged documents can not be accepted
E.Bank will ask its H.O.
The Correct Answer is :
C.Yes because incorporation certificate is valid
210. There should be two persons to open a partnership account in a bank which is correct?
A.X aged 25 years Y aged 17 Years
B.X aged 25 years Y aged 21 years
C.X aged 17 years and Y aged 16 years
D.Ku. Shubha aged 30 years and Ku. Rachna aged 16 years ( daughter of Ku. Shubha)
E.X aged 71 years Y aged 57 Years but lunatic
The Correct Answer is :
B.X aged 25 years Y aged 21 years
211. HUF account is to be opened in a bank where three major person are there
Shivkumar-Father
Mrs. Ramawati-Shivkumars Mother
Sharat kumar-Son
Who can become Karta of HUF?
A.Shivkumar
B.Sharat Kumar
C.Mrs. Ramawati
D.Both Shivkumar and Ramawati
E.Both Shivkumar and Sharat Kumar
The Correct Answer is :
A.Shivkumar
212. One of the directors of a Ltd. Co. expired and cheques signed by him are presented for
payments should the bank pay those cheques?
A.Cannot pay
B.Company on other directors confirmation
C.Can pay as a routine
D.Payments be stopped by co.
The Correct Answer is :
C.Can pay as a routine
213. X a partner in the firm XYZ Co. wants to open a bank account in the firms name. Does it
require signatures of
A.All partners
B.Any one
C.Managing partner only
D.Sleeping partner not required
The Correct Answer is :
A.All partners
214. Securitisation is the process of acquisition of loans classified as
A.Bad debts
B.Performing debts
C.Non-performing Debt
D.Book debts
The Correct Answer is :
C.Non-performing Debt
215. Authorised officer means
A.Chief manager in PSB
B.Chief manager in NABARD
C.Chief manager in a foreign bank
D.Chief manager or equivalent in LIC
The Correct Answer is :
A.Chief manager in PSB
216. Bonds or debentures issued by Securitisation company should bear interest not less than
A.Bank rate
B.PLR
C.1.5% over bank rate
D.1.5% over saving rate
The Correct Answer is :
C.1.5% over bank rate
217. By which act, any security interest created in favour of secured creditor without
intervention of courts
A.Transfer of Property Act
B.RDDB & FI Act, 1993
C.SRFA &ESI Act, 2002
D.Reserve Bank of India Act, 1934
The Correct Answer is :
C.SRFA &ESI Act, 2002
218. Secured creditor is liable for penalties for default under
A.SRFA &ESI Act, 2002
B.Companies Act Section 142
C.Recovery of Debts Due Act, 1993
D.Negotiable Instrument act, 1881
The Correct Answer is :
A.SRFA &ESI Act, 2002
219. Recovery of loans and advances are possible under SREA &ESI Act, 2002 by
A.Court
B.DRT
C.Summary trial by Banks or FISettlement
D.Settlement
The Correct Answer is :
C.Summary trial by Banks or FISettlement
220. Securitisation is the process of
A.Purchasing or acquiring
B.Selling and administering
C.Security documenting acquisitioning
D.Providing security to NPA
The Correct Answer is :
A.Purchasing or acquiring
221. Qualified institutional buyer means
232. In E-banking customers need not visit the bank, to meet cash requirements of self
through
A.Electronic funds transfer
B.Tele-banking
C.On-line banking
D.Automatic Teller Machine
E.None
The Correct Answer is :
D.Automatic Teller Machine
233. Tele-banking service function is available with bank computers, based on
A.Virtual
B.Voice processing
C.Brick and Mortar processing
D.All of above
E.None
The Correct Answer is :
B.Voice processing
234. In E-commerce the purchaser shift his / her purchasing from a physical store to
A.Virtual store on Internet
B.Virtual banking on Internet
C.E-money
D.Master Card
E.B2B
The Correct Answer is :
A.Virtual store on Internet
235. what goods and services can be marketed through e-commerce?
A.Real products
B.Selling of information
C.Advertising
D.Entertainment
E.All of above
The Correct Answer is :
A.Real products
236. Write benefits to consumers of E-commerce
A.Special tailored information
B.Multimedia presentation
C.Ability to place orders easily
D.Rediffmail online services for payment
E.All of above
The Correct Answer is :
E.All of above
237. Benefits of e-banking to consumers
A.Anywhere banking
B.Anytime banking
C.Lowers the risk with cash
D.Reduction in cost
E.All of above
The Correct Answer is :
E.All of above
238. Home banking services means and includes
A.Cash transactions
B.Non-cash transactions
C.Both Cash and non-cash
D.None
The Correct Answer is :
C.Both Cash and non-cash
239. The maximum loan that can be granted to a private retail trader dealing in non-essential
commodities is
A.1 lakh
B.2 lakh
C.3 lakh
D.5 lakh
The Correct Answer is :
B.2 lakh
240. Motor vehicle can be financed to the following professionals under Priority Sector
A.Architect
B.Engineer
C.Medical Practitioner
D.none of these
The Correct Answer is :
C.Medical Practitioner
241. Mr. Suresh, a Photocopier, requests for a term loan of Rs 10.00 lakh for purchase of 3
photocopying machines costing Rs 12.00 lakh. He will meet loan WC requirements from his
own resources.Manager can sanction the loan under Priority Sector:
A.10 lakh
B.12 lakh
C.Cannot sanction
D.Regional manager can sanction
The Correct Answer is :
C.Cannot sanction
242. Mr.Satish runs a travel agency. He dose not know driving. He approaches the bank for
loan of Rs 7.00 lakh for purchase and furnishing of the van for travel and tour operator. Bank
can
A.Refuse the loan
B.sanction
C.Sanction if driving license is obtained
D.refuse since loan is excessive
The Correct Answer is :
B.sanction
243. The maximum loan that can be granted under village and cottage industries is Rs
A.50,000
B.65,000
C.25,000
D.no limit
The Correct Answer is :
A.50,000
244. Net Working Capital / margin means
A.Money invested by the borrower
B.Bank loan
C.Subsidy from Government
D.All the above
The Correct Answer is :
A.Money invested by the borrower
245. The minimum percentage of Priority Sector advances to be maintained by foreign banks
in India
A.40%
B.32%
C.15%
D.no minimum limit
The Correct Answer is :
B.32%
246. Which of the following scheme is not covered under weaker section
A.IRDP
B.DRI
C.PMRY
D.consumption loan
The Correct Answer is :
C.PMRY
247. Loan for fish rearing is covered under priority sector as advance
A.Direct Agriculture
B.Indirect agriculture
C.Allied to indirect agriculture
D.None
The Correct Answer is :
A.Direct Agriculture
248. Training of Rural Youth for Self-Employment [TRYSEM] relates to:
A.Agricultural production
B.Irrigation
C.Small scale industry
D.Self-employment in rural areas
The Correct Answer is :
D.Self-employment in rural areas
249. Minor irrigation schemes includes
A.Dig-wells
B.Tube/bore-wells
C.Lift irrigation pumps
D.all of these
The Correct Answer is :
D.all of these
250. Tyre re-treading activity and coffee processing shall be treated as an industrial activity
eligible under
A.SSI
B.SSSBE
C.Tiny
D.Service
The Correct Answer is :
A.SSI
251. The advanced not faulting under the priority sector is
A.SSI + Retail Trade + Small Business
B.Professional / self-employed + Agriculture
C.Wholesale Traders + Export + Education Loans to Business Management Institutes
D.Funds provided by sponsoring bank to RRBs
The Correct Answer is :
D.Funds provided by sponsoring bank to RRBs
252. Indirect agriculture advance means
A.Advances granted to agriculture for motor car to visit city
B.Advances granted to profit motive institutions which help indirectly to agriculture or
farming community
C.Advance granted to commission agents
D.Advances granted to Urban Electricity corpn.
The Correct Answer is :
B.Advances granted to profit motive institutions which help
indirectly to agriculture or farming community
A.query language
B.adhoc report generator
C.statistical analyzer
D.graphics
E.All of above
The Correct Answer is :
E.All of above
315. Impact of IT on banks can be
A.change in organisational structure
B.change in organisational orientation
C.change in service delivery channel
D.change in customer aspiration
E.All of above
The Correct Answer is :
E.All of above
316. Information technology has resulted in
A.improved efficiency
B.innovative products
C.effective delivery system
D.enhanced productivity
E.all of the above
The Correct Answer is :
E.all of the above
317. A typical computerized environment constitutes three interdependent but separate
components.
A.Software, hardware and data
B.Hardware, software and UPS
C.Software, modem and Networking
D.Software, peopleware and data
E.None of these
The Correct Answer is :
A.Software, hardware and data
318. The risks broadly lead to:
A.Incorrect decision-making leading to setback to business
B.Interruption in activities due to loss of data, hardware, software peopleware
C.Violation of privacy
D.Direction financial loss due to computer funds
E.All of these
The Correct Answer is :
E.All of these
319. The objective of computer auditing is:
A.Assets safeguarding
B.Preserving data integrity
C.Achieving system efficiency
D.All of above
E.None of these
The Correct Answer is :
D.All of above
320. The consequences of error in computerized systems are more serious than in manual
systems because
A.Computer systems process more data
B.Errors in computer systems are generated at high speed, and the cost to correct may be
high
C.User of computer systems perceive the computer output to be always correct
D.All of above
E.a and c
The Correct Answer is :
D.All of above
321. Compared to a manual system, in a computer system:
A.The methodologies for implementing controls change
B.Basic control objectives are more difficult to achieve
C.Control objectives are more difficult to achieve
D.All of above
E.a and b
The Correct Answer is :
D.All of above
322. Segregation of duties in computerized environments is necessary because:
A.It increases employees efficiency
B.Unlimited access to various can be avoided
C.It generates employment
D.All of above
E.b and c
The Correct Answer is :
D.All of above
323. Risk prone component(s) in computerised systems
A.Error and omission in data and software
B.Unauthorised disclosure of confidential information
C.Computer abuse and mis-utilisation of banks assets
D.Frauds
E.All of above
The Correct Answer is :
E.All of above
324. Effective control mechanism(s) in computerised environment
A.Preventive
B.Detective
C.Corrective
D.All of above
E.a and c
The Correct Answer is :
D.All of above
325. Scope of System Audit is to
A.Review of operations to establish compliance
B.Review of the adequacy of producers and controls
C.Integrity review focused at fraud detection / prevention of IT system
D.All of above
E.None of these
The Correct Answer is :
D.All of above
326. Audit trail is
A.A chronological record of all events occurring in a system
B.Report submitted by auditors
C.A collection of record generated by Database Administrator
D.All of above
E.None of these
The Correct Answer is :
A.A chronological record of all events occurring in a system
327. Market is a geographical place where goods can be bought or sold
True
False
The Correct Answer is :
False
328. Marketing is not relevant to a temple.
True
False
The Correct Answer is :
False
329. Marketing is concerned with selling.
True
False
The Correct Answer is :
True
330. Marketing implies meeting needs ___________
A.Competition
B.Profitably
C.Opportunities
The Correct Answer is :
B.Profitably
331. The business become customer and market driven due to increased ______.
A.Competition
B.Profitably
C.Opportunities
The Correct Answer is :
A.Competition
332. Marketing identifies ____________ in customer requirements.
A.Competition
B.Opportunities
C.Profitably
The Correct Answer is :
B.Opportunities
333. The following dose not represent a market situation
A.a bank run dispensary located in its staff quarters
B.a fund raising charity show for the members of an NGO
C.a meditation camp of a religious organisation conducted or its members
D.a stall distribution kada prasad in a gurudwara
The Correct Answer is :
D.a stall distribution kada prasad in a gurudwara
334. The markets are grouped into different types based on the geographical area, location of
market place, product, nature of transaction, and volume of transaction.In the above
statement the following is not correct
A.nature of transaction
B.geographical area
C.location of marketplace
D.volume of transaction
The Correct Answer is :
C.location of marketplace
335. The following offering is not a service
A.Fixed deposit receipt
B.Postage stamp
C.Insurance Policy
D.Gift coupon of a chain store
The Correct Answer is :
D.Gift coupon of a chain store
336. The act of obtaining a desired object from someone by offering something in return is
called as a __________.
A.Transaction
B.Exchange
C.Relationship
D.Value
The Correct Answer is :
B.Exchange
337. Economists use the term ________ to refer to a collection of buyers and sellers who
transact in a particular product class
A.Customer
B.Market
C.Exchange
D.Experience
The Correct Answer is :
B.Market
338. Match with following 1-Market
A.Many Sellers Few Buyers
B.House to house vegetable
C.National Stock Exchange
D.Railway
The Correct Answer is :
C.National Stock Exchange
339. Match with following 2-Service
A.Many Sellers Few Buyers
B.Chandni Chowk
C.National Stock Exchange
D.Railway
The Correct Answer is :
D.Railway
340. Match with following 3-Need
A.Thirst
B.Chandni Chowk
C.Hike in crude prices
D.Railway
The Correct Answer is :
A.Thirst
341. Match with following 3-Market Condition
A.Many Sellers Few Buyers
B.Chandni Chowk
C.National Stock Exchange
D.Railway
The Correct Answer is :
A.Many Sellers Few Buyers
342. The identification and satisfaction of _________ _______ from the basis of marketing.
A.
B.
C.consumers requirements
The Correct Answer is :
C.consumers requirements
343. Marketing is concerned with the creation and maintenance of mutually satisfying
_________.
A.
B.exchange
The Correct Answer is :
B.exchange
344. Wants for specific products backed by an ability and __________ to buy them result in a
demand
A.wiliness
B.
C.
The Correct Answer is :
A.wiliness
345. The focus of modern marketing is on __________ ________ ___________
A.customer relationship management
B.
C.
D.
E.
The Correct Answer is :
A.customer relationship management
346. One view on classification of goods and services is that there is no such thing as service
industries and that everybody is in __________
A.
B.
C.service
D.
E.
The Correct Answer is :
C.service
347. Service have special characteristics namely,__________ , which affect their marketing
process.
A.
B.
C.
D.
E.
The Correct Answer is :
A.
348. Marketing activities can be performed not only by sellers but also by potential buyers
True
False
The Correct Answer is :
True
349. Marketing comprises only actual buyers and not the potential buyers.
True
False
The Correct Answer is :
False
350. Financial services are simpler hence they have different and simpler characteristics than
other services
True
False
The Correct Answer is :
False
351. marketing mix for services is easier to formulate than that for physical.
True
False
The Correct Answer is :
False
352. Out of the items mentioned below ____________ is not product.
A.Pilgrimage tour to Badrinath
B.Green Mumbai call
C.Crescent Apartment Housing Society
D.Discourse for public by Shri Suhanshu Maharaj at Cross Maidan, Mumbai
The Correct Answer is :
C.Crescent Apartment Housing Society
353. Match with options 1-Pepsi included in a Combo at McDonalds
A.Brand Name
B.Associated features
C.Brand Name
D.Associated features
The Correct Answer is :
B.Associated features
354. Match with options 2-Dry fruits in a glass bowl in Diwali Gift Pack
A.The core
B.Associated features
C.Package and label
D.Associated features
The Correct Answer is :
A.The core
355. Match with options 3-A Taj meal on jet Airways flight loan
A.The core
B.Associated features
C.Package and label
D.Associated features
The Correct Answer is :
B.Associated features
356. Match with options 4-ALLBANK in housing loan offering of Allahabad Bank
A.Brand Name
B.Associated features
C.Package and label
D.Associated features
The Correct Answer is :
A.Brand Name
357. In banking services bank guarantee is at a _________Product
level in customer value hierarchy
A.
B.basic
C.
D.
E.
The Correct Answer is :
B.basic
358. External Commercial Borrowing is
A.Consumer Product
B.Industrial Product
C.Non-durable Goods
D.Durable Goods
E.Material Supplies
The Correct Answer is :
B.Industrial Product
359. Writing paper bought by your bank is
A.Consumer Product
B.Industrial Product
C.Non-durable Goods
D.Durable Goods
E.Material Supplies
The Correct Answer is :
E.Material Supplies
360. Petrol bought for your car is
A.Consumer Product
B.Industrial Product
C.Non-durable Goods
D.Durable Goods
E.Material Supplies
The Correct Answer is :
A.Consumer Product
361. Compact Disks (CDs) are
A.Consumer Product
B.Industrial Product
C.Non-durable Goods
D.Durable Goods
E.Material Supplies
The Correct Answer is :
C.Non-durable Goods
362. A bank offer under mentioned products, out of which _______ does not belong to the
product line(s) of others
A.Regular Saving Account
B.Premium Saving Account with overdraft line
C.Demand Draft
D.Credit Card
E.Bankers Cheque
The Correct Answer is :
D.Credit Card
363. A product has a life cycle comprising _________ (number of stages)
A.
B.
C.Four
The Correct Answer is :
C.Four
364. The concept of product life cycle is not of much concern to marketers but to engineers or
product developers. (Please state True and False)
True
False
The Correct Answer is :
False
365. The sales of a new product in the introduction stage do not depend on _________ out of
the following
A.Product Brand Name
B.Product Features
C.Product Price
D.Sellers Brand
The Correct Answer is :
A.Product Brand Name
366. In the maturity stage the product has established itself hence there is no need for any
further marketing efforts. (Please state True or False)
True
False
The Correct Answer is :
False
367. Match the items 1-Low Sales, Maeginal
A.Maturity
B.Decline
C.Growth
D.Introduction
The Correct Answer is :
A.Maturity
368. Match the items 2-Fast Growth, Rising Profits
A.Maturity
B.Decline
C.Growth
D.Introduction
The Correct Answer is :
C.Growth
369. Match the items 3-Falling Sales, Low Margins
A.Maturity
B.Decline
C.Growth
D.Introduction
The Correct Answer is :
B.Decline
370. Out of the items mentioned below, ___________ is not a product
A.Lecture by Shri Sudhanshu Maharaj
B.Simla
C.Ballet performance by Hema Malini
D.Visit to Banks London Office
The Correct Answer is :
D.Visit to Banks London Office
371. A product ___________ is a group of related products that function in a similar manner,
are sold to the same customer groups, and marketed through the same type of outlets
A.group
B.line
C.category
D.market
The Correct Answer is :
B.line
372. Goods that are typically bought by a consumer based on a comparison of suitability,
quality,price, and style are called __________ goods
A.industrial
B.speciality
C.shopping
D.convenience
The Correct Answer is :
C.shopping
373. Out of the following, ________ is not one of the three levels of a products
A.core
B.augmented
C.actual
D.fragmented
The Correct Answer is :
D.fragmented
374. A bank has a special product for senior citizens which provides cheque book on savings
account with customers name on cheque book, free of cost debit card with overdraft facility of
Rs 20,000 a special pouch for holding pass book, cheque book and debit card, facility for
withdrawal and deposits at any branch of the bank, free of cost remittances to any branch of
the bank free of cost remittances to any branch of another bank covered under RTGS facility.
Which of the following is the core product in this offering?
A.overdraft
B.debit card
C.remittances
D.savings account
The Correct Answer is :
D.savings account
375. Industrial goods are classified based on the manner in which the purchasing agent shops
for and buys the goods
True
False
The Correct Answer is :
False
376. The characteristic of service that it cannot be stored for future use is known as
intangibility
True
False
The Correct Answer is :
False
377. Product line consistency refers to the number of versions offered of each product line
True
False
The Correct Answer is :
False
378. Marketers are now developing offering that give total customer experience so that their
offering are differentiated from the competition
True
False
The Correct Answer is :
True
379. A brand name should suggest something about the products benefits and qualities
True
False
The Correct Answer is :
True
380. Product Personality is
A.Core benefit
B.Expected product
C.The core
D.Product items
The Correct Answer is :
C.The core
381. Product Level is
A.Core benefit
B.Expected product
C.The core
D.Product items
The Correct Answer is :
A.Core benefit
382. Product Line is
A.Core benefit
B.Expected product
C.The core
D.Product items
The Correct Answer is :
D.Product items
383. Product Life Cycle is
A.Decline
B.Brand
C.The core
D.Product items
The Correct Answer is :
A.Decline
384. Assets are
A.Decline
B.Brand
C.The core
D.Product items
The Correct Answer is :
B.Brand
385. Out of the following, ___________ is not an objective of pricing.
A.Profit
B.Stabilising demand and sales of the product
C.Improvement in product quality
D.Expansion of business
The Correct Answer is :
D.Expansion of business
386. of the following pricing methods, _________ is not based on competitors pricing
A.English Auction
B.Sealed-Bid Auction
C.Going-rate Pricing
D.Group Pricing
The Correct Answer is :
D.Group Pricing
387. Of the following pricing strategies, __________ is not ideal for new products
A.Market-skimming
B.Discriminatory pricing
C.Market-penetration
D.Promotional pricing
The Correct Answer is :
B.Discriminatory pricing
388. Price for any product is a constant
True
False
The Correct Answer is :
False
389. One of the objectives of pricing is getting cash inflows at the required time
True
False
The Correct Answer is :
True
390. Perceived value pricing takes the buyers perception into account
True
False
The Correct Answer is :
True
391. A _________ discount is offered by the seller to intermediary who performs functions
like selling, storing and record keeping
A.quantity
B.trade
C.cash
D.seasonal
The Correct Answer is :
B.trade
392. In market skimming pricing strategy:
A.initially price is lower and then it is increased
B.initial price is high and is maintained high
C.initial price is low and is maintained low
D.initially price is higher and then it is reduced
The Correct Answer is :
D.initially price is higher and then it is reduced
393. Bank of Kuber is offering 1% interest rate on fixed deposits to senior citizens of 60 years
and above It is practicing ___________.
A.promotional pricing
B.psychological pricing
C.segmental pricing
D.product mix pricing
The Correct Answer is :
C.segmental pricing
394. With _________ pricing, the products are priced below list price ( or even below cost)
for a temporary period to create period to create buying urgency.
A.reference
B.by-product
C.market penetration
D.promotional
The Correct Answer is :
D.promotional
395. Of the following pricing methods, ________ is not cost based method
A.value pricing
B.target-return pricing
C.mark-up pricing
D.marginal cost Pricing
The Correct Answer is :
A.value pricing
396. Trade discount is also called a functional discount
True
False
The Correct Answer is :
True
397. An aspect of psychological pricing is reference prices prices that buyers carry in their
minds and refer to a when looking at a give product
True
False
The Correct Answer is :
True
398. A firm should set a single price for a product and keep it constant as it moves through its
life cycle.:True
False
The Correct Answer is :
False
399. For segmented pricing to be effective, members of the segment paying the lower price
should be able to resell the product to the segment paying the higher price.
True
False
The Correct Answer is :
False
400. With product form segmented pricing different variants of the products are priced
differently but not according to their costs
True
False
The Correct Answer is :
True
401. Factor influencing price is
A.Two part pricing
B.Cash rebates
C.Market penetration pricing
D.Usage characteristics of product
E.Target return pricing
The Correct Answer is :
D.Usage characteristics of product
402. Pricing method is
A.Two part pricing
B.Cash rebates
C.Market penetration pricing
D.Usage characteristics of product
E.Target return pricing
The Correct Answer is :
E.Target return pricing
403. Pricing strategy for new product is
A.Two part pricing
B.Cash rebates
C.Market penetration pricing
D.Usage characteristics of product
E.Target return pricing
The Correct Answer is :
C.Market penetration pricing
404. Promotional pricing is
A.Two part pricing
B.Cash rebates
C.Market penetration pricing
D.Usage characteristics of product
E.Target return pricing
The Correct Answer is :
B.Cash rebates
405. Product mix pricing is
A.Two part pricing
B.Cash rebates
C.Market penetration pricing
D.Usage characteristics of product
E.Target return pricing
The Correct Answer is :
A.Two part pricing
406. Marketing channel refers to _________
A.a physical channel for movement of goods in them from the seller to buyer
B.a set of firms who handle the physical movement of goods from one point to another
C.different departments of the producer firm which are associated in ensuring delivery of
goods to the buyer
D.a set of independent organisations involved in the process of making a product or service
available for use or consumption
The Correct Answer is :
D.a set of independent organisations involved in the process of
making a product or service available for use or consumption
407. The functions of distribution channel do not include ___________.
A.gathering and providing market information
B.marketing research
C.assisting the consumer in understanding and using the goods
D.promoting the sale of goods
The Correct Answer is :
B.marketing research
408. Of the following characteristic _______ is found only in some service like banking and
not found in case of many services.
A.inseparability
B.variability
C.client relationship
D.perishability
The Correct Answer is :
C.client relationship
409. The maximum number of entities at any of the levels in a distribution channel is called
the length of the channel
True
False
The Correct Answer is :
False
410. In selection of the marketing channel, the product characteristics are relevant and
market characteristic are of no consequence
True
False
The Correct Answer is :
False
411. Banking is a service industry however, as it is experience oriented the layout of the
branch along with the interior dcor make an impact on the customer
True
False
The Correct Answer is :
True
412. Distribution channels carry out the following functions except _______
A.Physical distribution
B.Fixing the price
C.Matching the offer
D.Risk taking
The Correct Answer is :
B.Fixing the price
413. A direct marketing channel is also called as _________ level channel
A.three
B.two
C.one
D.zero
The Correct Answer is :
D.zero
414. Computerised banking services have helped in working around the following
characteristic _______.
A.perishability and client relationship
B.inseparability and client relationship
C.variability and perishability
D.inseparability and intangibility
The Correct Answer is :
D.inseparability and intangibility
415. Of the following intermediaries, ________ are not found working for bank
A.direct sales agents
B.wholesellers
C.Automobile dealers
D.merchant establishments
The Correct Answer is :
B.wholesellers
416. The following is not among the tasks performed under physical distribution
_____________.
A.storage of goods
B.taking orders
C.forecasting demand for product
D.servicing of the product
The Correct Answer is :
D.servicing of the product
417. For industrial products direct-marketing channel is better suited.
True
False
The Correct Answer is :
True
418. The location of the bank branches should be convenient for maintaining management
control due to risky nature of banking business irrespective of the customer convenience
True
False
The Correct Answer is :
False
419. The branch network of a bank is affected by RBIs policy among other factors.
True
False
The Correct Answer is :
True
420. Physical distribution function of marketing distribution channel does not have an effect
on service
True
False
The Correct Answer is :
False
421. The two main modes of transport for goods in India are rail and road
True
False
The Correct Answer is :
True
422. Distribution Channel
A.Direct Channel
B.Levels
C.Length of Marketing Channel
D.Two or Three Level Channel
E.Storage Warehouses Equipped to Despatch Goods Quickly on receipt of Orders
The Correct Answer is :
B.Levels
423. Number of Levels
A.Direct Channel
B.Levels
C.Length of Marketing Channel
D.Two or Three Level Channel
E.Storage Warehouses Equipped to Despatch Goods Quickly on receipt of Orders
The Correct Answer is :
C.Length of Marketing Channel
424. Perishable Products
A.Direct Channel
B.Levels
C.Length of Marketing Channel
D.Two or Three Level Channel
E.Storage Warehouses Equipped to Despatch Goods Quickly on receipt of Orders
The Correct Answer is :
A.Direct Channel
425. Strong Competition
A.Direct Channel
B.Levels
C.Length of Marketing Channel
D.Two or Three Level Channel
E.Storage Warehouses Equipped to Despatch Goods Quickly on receipt of Orders
The Correct Answer is :
D.Two or Three Level Channel
426. Distribution Centers
A.Direct Channel
B.Levels
C.Length of Marketing Channel
D.Two or Three Level Channel
E.Storage Warehouses Equipped to Despatch Goods Quickly on receipt of Orders
The Correct Answer is :
E.Storage Warehouses Equipped to Despatch Goods Quickly on
receipt of Orders
427. The tools for communications with the customer are __________.
A.Promotion mix
B.Product and price
C.(i) and (ii)
D.(i) and other three elements of marketing mix
The Correct Answer is :
D.(i) and other three elements of marketing mix
428. Promotion seeks to influence the buyer in decision making through ________.
A.Persuasion
B.Compulsion
C.Reminding
D.(i),(iii) information and reinforcement
The Correct Answer is :
D.(i),(iii) information and reinforcement
429. Promotion is an exercise of maintaining contact with the consumer at different levels so
as to_________
A.enhance customer relationship
B.Iure the customer in to buying the products
C.prevent customer from being critical of the firm
D.none of the above
The Correct Answer is :
A.enhance customer relationship
430. Promotion mix of a firm includes public relations.
True
False
The Correct Answer is :
True
431. In integrated marketing communications, the elements of promotion mix are blended
True
False
The Correct Answer is :
True
432. Buyers behaviour stage is not relevant for determining the promotion mix
True
False
The Correct Answer is :
False
433. An advertisement is not for __________.
A.at yearly
B.at quarterly
C.at monthly
D.on a continuous basis and regular
E.
The Correct Answer is :
D.on a continuous basis and regular
446. Marketing information system is necessary because information is just not available to
the decision makers from any ready source.
True
False
The Correct Answer is :
False
447. Marketing research uses the information readily available from the secondary sources
True
False
The Correct Answer is :
False
448. Marketing information system help in validating information and sorting out conflicting
information
True
False
The Correct Answer is :
True
449. Firm need to collect and analyse the data
A.Projecting their organisation as knowledge oriented
B.enabling the top management to keep control over the sales force
C.taking the required steps for effective marketing of their products
D.for utilising their information technology capabilities
The Correct Answer is :
C.taking the required steps for effective marketing of their products
450. An effective MIS fulfils these _________.
A.Analysis of quantitative information
B.Coordination among functional and specialists executives
C.Limited to current scenario
D.Both (i) and (ii) above
The Correct Answer is :
D.Both (i) and (ii) above
451. The components of Marketing Information System do not include _________
A.Marketing Intelligence system
B.Internal Records System
C.Information technology System
D.None of the above
The Correct Answer is :
C.Information technology System
452. The ultimate user of the Marketing Information System are __________.
A.the customer of the firm
B.the competitor of the firm
C.the decision makers in the firm
D.both (i) and (ii) above
The Correct Answer is :
C.the decision makers in the firm
453. Which of the following situation falls under the purview of marketing Research System?
A.Riddhi Vriddhi Bank wants to send Diwali greeting cards to all its fixed deposit account
holders with deposits of Rs. 10,000 or more.
B.Monday Honey Bank wants to have a profile of Kalahandi Disrict to decide about opeing a
new branch there
C.Get Rich Fast Bank wants a comparative business statistics with other 10 peer level
banks in the country
D.Baroda branch of Prosperous Customer Bank is twelve-year-old, and it recorded a
compound annual growth rate of 20% in deposits during the first ten years, which has been
better than the industry average. However, during the last two years the branch has
witnessed a significant decline in its deposits. Managing Director of the Bank desire to know
the causes for ameliorating the situation.
The Correct Answer is :
D.Baroda branch of Prosperous Customer Bank is twelve-year-old,
and it recorded a compound annual growth rate of 20% in deposits during the first ten years,
which has been better than the industry average. However, during the last two years the
branch has witnessed a significant decline in its deposits. Managing Director of the Bank
desire to know the causes for ameliorating the situation.
454. Marketing information system in not concerned with the evaluation of information
colleted from either primary source or secondary sources.
True
False
The Correct Answer is :
False
455. Promotion mix
A.Public relations
B.A hoarding at the station