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THURSDAY,JULY12,2012
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The medical tourism industry in India is expected to cater to 1.3 million people per
annum by the end of 2013, a number that is expected to be 4% of global medical tourists,
and is expected to generate USD $3 Billion dollars of revenue. Around the globe, other
common medical tourism destinations include Singapore, Thailand, and Malaysia.
Recently several companies, including web startup medisherpa.com have come up in
order to tap into this demand. Medisherpa.com (which went live officially on March 31st
of this year), targets US citizens with a database of prescreened medical institutions and
clinicians in Asia. Michael Ruggles, Cofounder says about the market and growth
opportunities,There is no denying that the medical tourism market in Asia is seeing
unprecedented market growth. We are building a platform to facilitate this influx of
medicaltravelersand there is no better place to do that from than the city state of
Singapore that serves as the gatekeeper to a region synonymous with worldclass
healthcare, all at low treatment costs.
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The target being US Citizens, the website features over 300,000 medical institutions and
professionals from India, Thailand, Malaysia, Singapore, and Australia. They are also
hoping to set up arrangements with medical institutions and professionals in South
America and Europe as well. Medisherpa.com is free to users, and has a revenue model
oriented around display ads on the website. They also have a tiered membership scheme,
which healthcare professionals have to pay in order to in order to be listed on the site.
The reason medical tourism has become popular is two fold: first the cost of surgery in
India and other target countries is much cheaper compared to the cost in developed
countries, and second hospitals in the target areas provide high quality healthcare
services at an affordable price. Customers are looking for simple solutions and enjoyable
experiences as well. Along those lines, another recent start up that targets
themedicaltourism market is FlyforSurgery.
FlyforSurgery is a medical tourism facilitator in India. Specifically, aside from pairing up
patients with the right doctors and hospitals (they have partnered with Apollo, Artemis,
and Fortis among others), they also provide end to end services. For example, they book
hotel rooms, flight tickets, take care of ground transportation services, and even find a
translator if necessary. The market is very broken disorganized, and so for customers who
are primarily from overseas, a major pain point was the logistic organization. The two
founders are also looking to scale horizontally by offering consulting services to hospitals
who want market insights and want to leverage internet brands to attract customers. The
revenue model is organized around getting a cut from hospitals (no fees to customers).
They havent raised any external money and have been able to fund everything by boot
strapping. One of the biggest challenges faced in the very early stages, as a startup, was
getting hospitals and doctors on board. The entire process, for FlyforSurgery, of getting a
network of hospitals and doctors only took 45 months to organize, however, as they
were able to get initial tie ups through relatives and were then able to leverage those tie
ups to get others to partner. As far as advice for young entrepreneurs, the two sayI
think it is very important to follow your passion, whether be it entrepreneurship or
anything else. You give your best only when you do what you like.
The two founders say that the market is currently very fragmented several small players.
They also feel, however, that two major pain points that still need to be addressed on a
larger scale in India are logististics / local infrastructure and security, and feel that
there is a large growth opportunity in India.
As researched by Rohit Murlidhar
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Convertible notes How they work
Using Big Data for Innovation and
Growth
Opportunities in medical tourism in
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CONTRIBUTORS
16 comments:
Abhishektch September 29, 2012 at 1:49 AM
Medical tourism is booming in India with leaps and bound.
Delhi Tourism
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