Documenti di Didattica
Documenti di Professioni
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Sector
Beauty Care
SMOs
Asia
Europe
Latin America
North America
work arrangements, family care, resource/referral services and wellness management to improve
work/life integration and personal productivity. Employee surveys and culture sensing, as well as the
diverse leadership networks, provide advisory data and leanings to top leadership about how to be
more effective at leveraging local customer/employee practices and perspectives.
Technological
P&Gs Global Medical organization advises and assists management and employees to assure a
safe, healthy work environment. Global medical delivers preventive health services to all employees,
at all sites. It manages health issues that may affect employees, technologies and brands.
As P&G is a principles-driven company, all medical system work follows this order of priority:
1. Save a Life (Protect P&G People)
2. Obey the Law (Protect P&Gs Reputation)
3. Protect Key Technologies (Protect Brand Integrity)
4. Enhance Speed to Market (Protect Emerging Technologies)
5. Optimize Employee Productivity
All medical standards of performance
They recognize that environmental progress is a never-ending journey of continuous effort and
improvement. By focusing on improving the lives of consumers through innovative technologies that
work better and more efficiently, they believe they can continue to sustain both the growth of their
business and the health of the environment.
Environment
P&G supports the goals of Climate R.E.S.O.L.V.E. (Responsible Environmental Steps, Opportunities
to Lead by Voluntary Efforts). Even with the slight increase in emissions, they have met the 2012
goal, but this will not stop their solve to continue reducing greenhouse gas emissions.Their actual
emissions in 2007 are less than the emissions in 2002 2,970,000 vs. a base of 3,215,031. This
was during a time when global sales increased from $40 billion to $77 billion. The most recent
acquisitions Wella and Gillette are in the most recent years but not in the base year.
Procter & Gamble believes that there is growing scientific evidence linking greenhouse gas (GHG)
emissions and global climate change. As a global citizen, P&G is concerned about the potentially
negative consequences of climate change and believes prudent and cost-effective action by
governments, industry and citizens to reduce emissions to the atmosphere are justified.
They will focus their efforts in two main areas:
Reduce the intensity of greenhouse gas emissions from their own operations through
continued energy efficiency measures throughout our facilities.
continuing to transition fuels sources toward cleaner alternatives.
Threats
Weaknesses
because most decision do not have to be referred up the top organizational levels. Thus, by adapting
organic organizational structure, PG company will be able to increase their flexibility and adaptability.
Finally, in organic organizational structure, the hierarchy of authority is not clear and simple. There
are just a few layers of management level. Therefore, the exchange and transfer of information
process within the company will be better.
PART II: Assessment of the usefulness of strategic management models for the analysis
1/P.E.S.T.E.L :
PEST Analysis is a simple, useful and widely-used tool that helps company understand the "big
picture" of your Political, Economic, Socio-Cultural and Technological environment. As such, it is
used by business leaders worldwide to build their vision of the future. PESTEL analysis is a standard
way of environmental scanning. Successful managers need an all-round view of their environment
for decision-making. PG company uses PESTEL analysis to draw attention to each of the key
external environmental factors.
5/Company structure:
Every organisation is unique in size, products or services, people, leadership and culture. It can be
useful to think in the general unformed way before plunging into the detail of an organisation design.
New organisations structure can provide new and interesting opportunities for managers and
employees.
Procter and Gamble (henceforth P & G) is one of the largest manufacturers and
distributors of consumer products in the world with a global reach for it 300+
brands of 180 countries. During the 1990s the company made some significant
alterations to its corporate strategy; it aimed to reduce its cost structure and
develop its differentiated business-level strategy, in an attempt to increase
revenues and profits. The rapid development of international markets and
globalisation demanded a corporate shake up. Moreover, the reduction of
trade barriers and tariffs indicated that to retain a competitive advantage
globally the company had to develop an effective International strategy, whilst
benefitting from economies of scale. Cross-functional integration and speed of
innovation increasingly became imperative to corporate strategy. In this article I
will look at the key development that took place in thus process and turned P&G
into such a powerhouse.
The cohesion between the strategy and the structure of the company is crucial.
The structure will align the company with the strategy it wishes to pursue; and,
along with the companys culture and control systems, will utilise the valuechain competencies and capabilities, and facilitate increased competitiveness,
profitability and superior return on Investment.
Procter and Gamble identified the increasing globalisation of business and
resultantly altered their business strategy and structure in order to maximise
exposure in more countries in order to: remain competitive internationally,
benefit from economies of scale; and to maximise revenues, profits, share price
and return on invested capital. To facilitate the implementation of their global
strategy CEO, Lafley, changed the structure from a Global Product Structure,
which is often associated with a standardisation strategy and implemented a
Transnational global strategy, and implemented a hybrid organisational
structure that considered the geographical dispersion of multiple marketplaces,
respective specialisation for particular brands and specialisations and
economies of scale in particular value creating functions. Ronald Jean Degen has
termed this a Front-Back Hybrid Matrix organisation structure.
This strategy allowed P&G to simultaneously amalgamate cost reductions in the
firm and retain efficient customer responsiveness; adapting to local tastes and
expectations as they vary across nations. The nature of this strategy dictates
that some functions are centralised and some are decentralised. This has been
chosen as it supports the empowerment of the various levels of management in
the companys Global Business Units (GBUs). Lafley has suggested that this
provides the ability to make faster, more locally responsive and efficient
decisions, whilst autonomy was given to key functions that required local
customisation. R&D and innovation were very much the spearhead of P&Gs
corporate strategy, so the R & D function remained centralised, so that control
could be exerted over it.
supply chain, and manufacturing were all co-ordinated across nations; thus, P&G
was able to lower costs. The complementation of the culture and the globalmatrix structure advanced the changing nature of the corporate strategy and
developed their international competitive advantage. However, crucial to these
elements were sophisticated systems for co-ordination which Lafley recognised
would be essential and championed the use of IT systems, even setting up a
deal with Cisco systems to take full advantage of their complex systems,
systems support; in order to reduce IT costs through economies of scale
spreading their system globally.
Lafley reported significant financial progress in 2000; Weve had three major
acquisitions including Clairol, Wella and Gillette; and, we have tripled the pace of
our business initiatives over this same period. Lafley, therefore, decided to
further restructure the business units to accommodate these strategic
acquisitions and increase competitiveness thusly. The global business units were
reduced from five to three: global beauty care; global health, baby, and family
care; and global household care. This complimented the transnational global
strategy well as providing sharper focus of the respective target consumers;
whilst complimented by a decentralised empowerment of regional, subsidiary
and functional managers, which was supported by the effectiveness of cross
functional co-ordination and interlinking of complex IT systems.
The use of integrating mechanisms in general, and use of knowledge
management in particular, to gain a competitive advantage.
A transnational global strategy requires close co-ordination with key areas of the
business for increased efficiency and competitiveness. Cross functional coordination at P&G allows them to organise and utilise their resources to optimal
effect. The calculation of demand should accurately match supply, and so the
supply chain, logistics and distribution channels can be effectively co-ordinated
to manage increased/decreases in demand; hence, a Just-in-Time inventory
control system can be implemented to reduce costs. Moreover, these integrating
mechanisms support the transnational global strategy employed by the firm as
local managers can quickly relay changes in tastes in their particular regions
and the products can be updated/altered, or inventory levels can be corrected
accordingly, more efficiently and effectively.
Moreover, as Lafley has identified that Research and Development and Product
Innovation is key to pioneering the competitiveness of the corporate strategy;
integration mechanisms allow fast communication between marketing and R&D.
Additionally, inter-business function (marketing, RnD, Logistics, Finance etc)
communication facilitates value creating propensity between manufacturing and
marketing. Furthermore, inter function co-ordination is crucial as line, functional,
business, divisional, and corporate level managers within the same functions
must be able to quickly communicate between one another, in order to mitigate
against information distortion, especially when spread across many nations.
P&G facilitates the effective implementation of integration mechanisms through
direct contact with one another. This is a simple, cost effective way to
communicate problems and ensures that opinions and concerns are voiced.
Moreover, it is essential to have direct contact between different functions,
especially those that must co-operate considerably. Conversing directly between
one another ensures cohesion of the products and the market, with the overall
strategy. This reduces handoff and transfer problems. However, this can
increase bureaucratic costs and it may not always be viable to converse with
different employees face to face all over the globe, although such technological
advances, such as video Tele-conferencing may help.
Liaison roles are a good way of handling handoff and transfer problems when
structures become complex and will help co-ordinate divisions and functions.
European strategy:
An alternative strategy is to develop new market-specific resources, a more
direct but more costly and probably a slower approach than adaptation. This
strategy is starting to be seen in the form of a number of MNCs acquiring local
brands that are added to their portfolio alongside global counterparts. In Japan,
for example, Coca-Cola carries a number of locally-oriented brands, such as
Georgia iced coffee, that enable it simultaneously to meet local taste segments
and to derive greater economies of scope from its sales and distribution
investments in the country. Alternative local resources that might be developed
are distribution assets, such as company-specific warehouses or fleets of vans or
even bicycles. P&G took this approach in certain Eastern European markets. In
these former communist states, the distribution systems were not simply
undevelopedthey had completely collapsed. Recognizing that intensive
Another key feature of P&Gs success has been how it focused on building an
organisational structure and resource based on local employees and managers. For
example, P&G was among the first multinationals to actively recruit at Chinese
universities and it developed extensive training programmes for its China staff.
P&Gs recruitment and staff development approach has followed a similar pattern in
developed economies where it actively promotes from within as a way of instilling a
strong corporate culture, improving staff retention and building staff loyalty. As a result,
by 2010, only around 2% of P&Gs employees in China were non-Chinese.
P&G also recognised the need to focus on CSR as it developed its presence in China. It
worked closely with central and local governments on projects in areas such as
education, public health and rural development which were seen as priorities by
Chinas leaders.
One project of note for P&G in China was the Hope Schools programme. By 2010, P&G
had built more than 200 Hope Schools around China.
current Strategies
Significant changes have been made to Procter and Gambles corporate and
operational strategies as of late; it sought to reduce its cost structure and in-turn
develop a more seamless integrated business-level strategy, in an attempt to increase
revenue streams. Cross-functional integration and speed of innovation has become
extremely important to corporate strategy as the rate of innovation and technology
increase. In order to remain competitive internationally, benefit from economies of scale,
maximize revenues, profits, share price, and return on invested capital, Procter and
Gamble is altering their business strategy to facilitate the increasing complexities of the
global business structure. To facilitate the implementation of their global strategy, Chief
Executive Officer, Alan G. Lafley, changed the structure fro
m a Global Product Structure,
which is associated with a standardization strategy,
and implemented a Transnational global strategy