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SHIFT's eLearning Blog

7 Types of Training Programs That Should Now
Be Converted to eLearning
Posted by Karla Gutierrez on Tue, Nov 24, 2015 @ 12:38 PM
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With the world going digital, you can no longer stick to traditional
training programs that have to be delivered in classrooms and whose
efficacy is dependent on the skills and personalities of the trainers.
Your learners who may be scattered physically want more freedom to
choose the training they want to take and the time and place where
they want to take it. Going digital is the only way you can meetthe
demands of the modern learner, who wants fast, personalised, bitesizedinformation, wherever they are.

According to IOMA (2002) companiessave between 50% and

70%when they replace instructor-based training with e-learning. Click
to tweet.
Here is a list of 7 eLearning courses that you should create to replace
or supplement your traditional training programs:

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1) Onboarding
Onboarding is an ongoing challenge for organizations. And contrary
to a popular conception, onboarding is not just about training new
recruits. Onboarding also refers to the training you provide to existing
employees to bring them up to speed on new tools, technologies,
processes, procedures, and regulations.
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Heres how a digital makeover of traditional onboarding training

programs can benefit employees:
Impart richer and more immersive experiences that make new
learning more effective (using instructional techniques such as
scenarios, quizzes,and competitions.)
Make available new learning to existing employees wherever
they are and whenever they need it. Using mLearning as an
effective onboarding tool.
Make new recruits feel welcome by assuring them that they can
access the learning matter whenever they want to.
Free up the time of existing employeeswho would have to
spenddays in face-to-face, time-consuming training sessions.
Give all employees feedback, provide guidance andmonitor
their progress.
By organizing the content into independent modules, you can
give employees flexibility to choose andnavigate to
specificcontent,according to their needs.
Feel skeptic?
Here's how elearning induction training can benefit your
business
Why Employers Can't Ignore Onboarding with Tech
How to get started?
Here are some tips on how to create an effective eLearning
onboarding program.
This is the anatomy of great onboarding eLearning.

2)Product Training
With new products hitting the market every day, eLearning is a costeffective way to keep employees updated on these changes. The
following are the benefits of converting face-to-face product training
to eLearning:
eLearning modules can be accessed anywhere and anytime. This
is especially helpful for your sales and other client-facing staff
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and on-field workers who cant make it to the classroom or

remain tethered to their desks.
Online learning makes it easy for you to keep your employees
updated on the latest developments in the industry and thus
maintain a competitive advantage.
eLearning courses can be easily and cost-effectively updated to
reflect real-time changes.
Get some ideas on instructional strategies for product training
courses.
Case study:BTICINO Mxico Reaps the Benefits of Mobile Learning for
Product Training

3)Customer Service
It is imperative that your customer service reps are always aware of
the latest products that have hit the market and their prices and
benefits. They need this knowledge to help customers make informed
purchasing decisions.
There are two main reasons how eLearning can help your executives
provide improved customer service:
Modules can be easily kept up-to-date by the training and
development team. So customer service executives always have
ready access to new information.
Increased knowledge improves customer experience, and this is
eventually good for the bottom-line of the company
(increasesales and give businesses a way to differentiate from
the competition.)
Read:Giving the best Customer service training by using eLearning

4)Mandatory Compliance
Training
All employees are required to adhere to a strict and specific set of
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rules and regulations that governs their industry. Non-compliance is

heavily penalized. So compliance training is, well, MANDATORY. Heres
how creating compliance eLearning courses can benefit the company:
Save time: eLearning makes it logistically possible for all
employees of an organization to take a mandatory compliance
course without needing to assemble in a classroom.
Personalization: Designers can create bite-sized learning
modules to provide relevant information to different groups of
learners.
Bring boring content to life: Multimedia elements can be
incorporated in eLearning modules to make learning engaging.
Compliance training content is often boring, so eLearning
designers should also try and weave in interactivities and games
to keep the learners engaged.
Measure completion: Creating eLearning and putting courses up
on the LMS let training and HR managers keep track of
attendance and performance.
Increaseengagement: Online courses can be made competitive
by introducing real-time leader boards. This healthy spirit of
competition will motivate employees to take and complete the
courses.
Read:4 Simple Tricks to Make Mandatory Training Suck Less

5)Technology, Tools and

System Simulations
Learning tools, technologies, and systems is not about memorizing
steps and procedures. The learner should also be comfortable
navigating the system and applying the tools and technologies to
solve real problems. Creating system simulationsfor online training
provides the following benefits:
You can create simulations that let learners get a feel of the
environments they will be expected to perform in at the end of
the training. Familiarity breeds confidence.
Online learning modules provide endless practice opportunities
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without inviting risks. Practice makes a man perfect.

Simulations are more engaging than making the learner sit
through a demonstration video.

6)Processes, Procedures and

Business Practices
Online learning makes it easier and less time-consuming to roll out
courses on standard processes, procedures, and business practices.
Also, eLearning can help youcreate more interactive and visual
content for multi-step processes, critical paths,spatial
relationships,or a sequence of causes and effects.
When something can be better explained by showing vs. telling then
you have a better chance to usedifferent types of media (video,
illustrations, interactive flowcharts, etc.) in an eLearning course.
Heres how an organization can benefit from eLearnizing this
content:
eLearning courses let companies standardize the content, so
everybody in a team or within a department can access the
same information and there is no knowledge gap.
eLearning lets employees practice working on the processes and
procedures without worrying about the impact of their mistakes.
Having access to online learning content and being able to
practice at will improve the efficiency of employees at following
guidelines. This significantly decreases the risks of mistakes that
can result in injuries and lawsuits.
Here are some tips on how to create eLearning courses that
effectively teach procedures.

7)Soft Skills
More than ever, soft skills- like negotiating, problem-solving,
leadership, and communicationaren't optional. In fact, according to

this presentation by BizLibrary, 75% of long-term job success depends

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on soft skills. This means thatdesigning effective trainingfor soft skills

iscritical to your company'sproductivity and performance.
eLearning or blended learning can be effectiveapproaches tosoft
skills training.They can help learners become acquainted with the
theories, models, and scenarios quickly. The learners can take the
eLearning courseat their own time and pace and reflect on the
learning before they come to the classroom.
Read:
Soft Skills Training: How To Make eLearning Work For Enhancing
Soft Skills?
The Effect of the New E-Learning on Soft Skills Training

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