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SENIOR CERTIFICATE
GRADE 11
INFORMATION TECHNOLOGY P2
NOVEMBER 2007
MARKS: 180
TIME: 3 hours
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Information Technology/P2
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This question paper consists of FIVE questions. Answer ALL the questions.
2.
3.
Number the answers correctly according to the numbering system used in this
question paper.
4.
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1.2
(2)
1.4
(2)
1.3
(2)
a hand-held radio, where the user usually says 'Over' when he/she has
finished talking and wants to hear what the other person says.
a telephone conversation that occurs between two people.
a school intercom in operation when the school secretary makes the
morning announcements.
an operating system communicating with a printer.
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(2)
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1.5
B
C
D
B
C
D
(2)
(2)
1.9
(2)
1.8
is set up where employees never enter a physical office, but carry out
work via the internet.
is one that uses a LAN and intelligent terminals.
implements virtual memory in a LAN using a suite of office software.
can only be used in a metropolitan area network (MAN).
1.7
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1.6
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(2)
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(2)
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1.10
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Validation is ...
A
B
C
D
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(2)
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When a client needs support, he/she calls the company and the call is diverted to the
technician who is responsible for that client.
SECTION B: HARDWARE AND SOFTWARE
QUESTION 2: HARDWARE AND SOFTWARE
When calls are received at the call centre, the technician responsible for a client will
answer the client's queries and give additional support information on the topic.
The call centre has received the following calls for support and queries which have
been directed to you as the IT technician:
2.1
2.1.2
2.2
(a)
(b)
(6)
(3)
'My computer gives a message indicating that there is a problem with the
Windows Registry. I know that the Windows Registry is a database
consisting of two files called USER.DAT and SYSTEM.DAT.'
2.2.1
(2)
2.2.2
(2)
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2.2.3
(1)
State what the file extension stands for in QUESTION 2.2.3 (a).
(2)
(2)
(b)
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2.2.4
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'I used Notepad to open the util.dll file and the contents of this file were full
of garbage.'
(3)
'My friend says that AGP and PCI Express cards are dedicated to improving
graphics.'
2.4.1
2.4.2
2.5
(2)
(3)
'I am using a PC and printer that is about 10 years old. The printer is very
slow and once I have started a print job, the PC cannot be used until the
print job is completed.'
2.5.1
2.5.2
(1)
(b)
(2)
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(3)
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'All the computer advertisements that I have read, indicate that computers
have cache memory. I want to know the purpose of cache memory in a
computer.'
What is the purpose of cache memory?
2.7
'I read that RAM is often insufficient and that the operating system uses the
virtual memory technique to make the computer look as though it has more
memory than that which is described on the specifications of the computer.'
2.7.1
2.8
(3)
(1)
2.7.2
(3)
2.7.3
(3)
'There are many ports at the back of my new PC. I am not sure of the
difference between a serial and a parallel port.'
(2)
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(3)
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3.2
All the company's customers will be connected to the internet, but many
customers know very little about the internet. The company decides to set
itself up as an internet service provider (ISP).
3.1.1
(1)
3.1.2
(4)
3.2.2
3.2.3
3.3
(2)
Name TWO search engines that you would use in the demonstration, taking into account that the customers do much of their
business locally as well as internationally.
(2)
(4)
(b)
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(2)
(1)
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What is webcasting?
(2)
3.4.2
3.4.3
(4)
(2)
TOTAL SECTION C:
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With the exception of the last field, all the fields are text at the
moment.
Improve the design by indicating which fields should NOT be
text. Also indicate the most suitable data type for EACH of
these fields.
4.1.2
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(3)
(1)
(b)
(1)
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4.1.3
(3)
(2)
Name TWO fields from the given table that can NOT be
validated.
(2)
(2)
(b)
4.1.5
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4.1.4
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The diagram below shows some of the information typed into the table
called Employee. Some of information is duplicated in the table.
Make use of a diagram with TWO tables to indicate how you will split up the
above table into two tables to avoid duplication of data.
The following must be indicated in the diagram:
(a)
(b)
(c)
(d)
(e)
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(1)
(1)
(1)
(2)
(1)
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4.3
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4.3.1
4.3.2
4.3.3
(2)
(2)
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(3)
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4.4
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Val1 1
Val2 1.5
Loop from 3 to 7
Val2 Val2 + counter value of the loop
if the counter value of the loop is divisible by 2
Val1 add 2 to Val1 and then multiply the result by 3
Val2 Rounded up value of Val2 and then add 1.5
Display Val1
Display Val2
end of loop
4.4.1
Step
Val1
Val2
Loop
Counter
Loop
Counter
< = 7?
Is Loop Counter
divisible by 2?
Display
(7)
4.4.2
4.5
(4)
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(3)
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n o
SALES
CORRIDOR
AND OTHER
OFFICES
ADMIN.
OFFICE
100 m
CAF
q
r
Your friend has rented premises in a local shopping mall in order to set up a bookshop which includes an internet caf. The ground plan of the premises is shown in
the diagram above.
At one end of the corridor your friend plans to set up the bookshop and caf. At the
other end of the corridor is a room which will be used as an administrative office to
handle stock ordering, client information and keeping personnel records of the
bookshop and caf. It is approximately 100 m away from the bookshop.
Your friend wants some advice from the IT company on hardware, software and
setting up a network, which will be based on Ethernet technology.
5.1
5.2
Using the numbers in the diagram, indicate where the file server should be
situated and why.
The file server has to be a powerful machine. Multi-processing would be a
good option. Your friend has heard the term multi-threading and mentions it
as an option.
(2)
(2)
It is intended that the file server should store many audio and video files
that clients can view and listen to. It is recommended that RAID technology
be used.
Name TWO advantages of RAID technology.
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(2)
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5.4
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Your friend intends to legally download files from the internet to create his
audio and video library. These files will be sourced from the internet and
downloaded using FTP. FTP is an example of a data communications
protocol.
(a)
What is a protocol?
(2)
(b)
(1)
(c)
5.5
(4)
The setting up of the network will require a large investment of money and it
is important to ensure that the data will be replaceable in the event of fire,
theft or some other disaster.
What should be done to allow data to be replaced in the event of a
disaster?
(2)
5.6
What topology should be used when setting up the network and why?
(2)
5.7
One of the main objectives of the shop will be to provide convenient access
to information for clients. Some clients come to the store with their memory
sticks/flash disks on which to save information.
5.8.1
5.8.2
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(1)
(2)
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5.9
5.9.2
5.9.3
(2)
(2)
(1)
Several clients have decided that there are too many dangers on the
internet and they do not want it. You want to persuade these clients that
using the internet would be a good idea for their businesses.
5.10.1
5.10.2
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Some clients have indicated that they would like to bring their laptops to the
shopping mall and to log onto the network.
5.9.1
5.10
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(4)
(4)
Most shop owners with private networks are linked to the internet. The
main reason for a company to be linked to the internet is e-commerce.
5.11.1
5.11.2
5.12
(4)
(3)
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(4)
TOTAL SECTION E:
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GRAND TOTAL:
180
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NAME/EXAMINATION NUMBER:
ADDENDUM A
QUESTION 4
TRACE TABLE FOR QUESTION 4.4.1
Step
Val1
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Val2
Loop
Counter
Loop
Counter
< = 7?
Is Loop Counter
divisible by 2?
Display