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SERVICE CERTIFICATION
Certification Information
Scope - Tests a candidate's knowledge of the installation, service, maintenance, and repair of HVAC systems. System sizes are limited to
400,000 BTU or less heating capacity.
Qualifications
Y
This is a test and certification for TECHNICIANS in the HVAC industry. The test is designed for top level service
technicians. This test for certification is not intended for the HVAC system designer, sales force, or the engineering
community. To become NATE-certified, you must pass this specialty and a CORE SERVICE exam.
This test will measure what 80% of the Oil Furnaces candidates have an 80% likelihood of encountering at least once
during the year on a NATIONAL basis.
Suggested requirement is two years of field experience working on Oil Furnaces systems as a service technician and
technical training for theoretical knowledge.
Test Specifications
Closed Book
2.5 Hour Time Limit
100 Questions Passing Score: PASS/FAIL
Listed are the percentages of questions that will be in each section of the Oil Furnaces exam.
SECTION AREA DESCRIPTION
SECTION PERCENTAGE
Installation
20%
Service
45%
System Components
25%
Applied Knowledge
10%
American National Standards Institute (ANSI) / Air Conditioning Contractors of America (ACCA) Manuals - Latest Edition
Fibrous Glass Duct Construction Standards, Residential Comfort System Installation Standards Manual, and HVAC Air Duct
Leakage Test Manual
Air Diffusion Council Flexible Duct Performance & Installation Standards
North American Insulation Manufacturers Association (NAIMA) Manuals
Fibrous Glass Duct Construction Standards and A Guide to Insulated Air Duct Systems
International Fuel Gas Code Latest Edition with Addendum
National Fuel Gas Code Latest Edition with Addendum
Exam Copyrights
All testing documents and questions are the copyrighted property of North American Technician Excellence Inc.-NATE. It is forbidden under federal
copyright law to copy, reproduce, record, distribute or display these documents or questions by any means, in whole or part, without written permission
from NATE. Doing so may subject you to severe civil and/or criminal penalties, including imprisonment and/or fines for criminal violations.
Page: 1
Page: 2
Page: 3
U-tube manometer
Electronic manometer / pressure measurement
Gauge / meter calibration
Absolute vs. Gauge Pressure
Static pressure
Air pressure measurement terminology
Velocity pressure
Total pressure
AIR VOLUME MEASUREMENTS
Airflow hood
Formulae for determining CFM of air
Formulae for weight of air
Locations for air volume measurements
Airflow volume - CFM / SCFM (Static CFM)
SERVICE
PLANNED MAINTENANCE
SYSTEM MECHANICAL PM CHECKS
Air filter checks and changeout
Lubrication
Packaged unit cabinet care
Fan blades / blower scroll
Flue / vent stack inspection
Duct
Heat exchanger - inspection, cleaning, replace gaskets etc
System airflow
Oil tank
Combustion tests
Combustion chamber inspection
Barometric regulator
Combustion air supply
BURNER MECHANICAL PM CHECKS
Oil lines / connections
Combustion air supply check and adjustment
Nozzle replacement
Oil pump-pressure, vacuum etc
Pump strainers
Oil filter cleaning and cartridge replacement
Electrodes - clean, inspect and adjust
Ohm cad cell and clean
Combustion head
Transformers
Burner motor
ELECTRICAL PM CHECKS
General wiring
Power burner operation
Burner motor operation
Furnace supply air blower motor
Furnace operating sequence
Thermostat calibration and operation
Fan switch and high limit control
DIAGNOSTICS AND REPAIR
TROUBLESHOOTING SEQUENCE OF OPERATION
Check for proper sequence of operation
Interpreting system at sequence interruption
ANALYZING REPORTED SYMPTOMS
Insufficient / no heat
Short cycle
Humidity problems
Drafty
Noise problems
(C) 2006 NATE All Rights Reserved
Page: 4
Page: 5
Nozzle
Combustion chamber
Heat exchanger
Oil burner blower
Relay
Supply air blower- motor, wheel
Capacitors
Oil pump
Safety circuit switches-limit
Barometric damper
Primary control
Cad cells
Blast tubes
Fan and limit switches
Circuit boards - fan
VENT SYSTEM CHECKS
Checking draft
Correcting insufficient draft
Checking for leaks
Checking for obstructions - vent connection and chimney
DIAGNOSING OIL COMBUSTION PROBLEMS
Overheated nozzle
Sooting
Discolored flame
Intermittent flame
Partial burner flame-low viscosity
Delayed ignition - puffback
Carbon build up
Retention head burnoff
Trip on high limit-overfiring
Carbon Monoxide
Off center burn
Airtube burn-off
Nozzle afterdrip
Lack of ignition
Afterburn
Low capacity-clogging, oil supply contamination
OVERVIEW OF ELECTRICAL TROUBLESHOOTING
LOW VOLTAGE CIRCUITS
Voltage tests
Control string analysis
Understanding the logic of low voltage troubleshooting
Troubleshooting equipment with electronic devices.
Troubleshooting with schematics
Troubleshooting without schematics
Current tests
Equipment continuity tests
Ground tests
LINE VOLTAGE CIRCUITS
Voltage tests
Current tests
Component tests
Circuit tracing line voltages
Troubleshooting with schematics
Troubleshooting without schematics
Equipment continuity tests
Ground tests
AIR BALANCING
GATHERING DESIGN INFORMATION
Interpreting system design
(C) 2006 NATE All Rights Reserved
Page: 6
Interpreting specifications
Interpreting equipment information
Interpreting control data
Modifying system design
PREPARATION OF SYSTEM FOR AIR TESTS
Locating registers, grilles, equipment, controls, and dampers in building walkthrough
Setting dampers for tests
Setting thermostat for tests
Checking for proper fan operation and rotation
Checking for proper static pressure and temperature
PROCEDURES FOR CONDUCTING AIR TESTS
Measurements of each supply outlet - total readings
Measurements of each return inlet - total readings
MAKING ADJUSTMENTS
Adjust airflow to achieve required total airflow Remeasure total supply and return grille airflow Adjust
dampers to obtain design airflow
Re-measure total airflow to verify that it is within +/- 10%
FINAL TEST
Comparing manufacturer's equipment information with test results
Record sheave, pulley, and belt sizes data
Test and record full load motor amperes
Test and record voltage
Test and record motor and fan RPM
Test and record supply and return static pressures
Test and record supply and return air temperatures - heat and cool
COMPLETION OF APPROPRIATE FORMS
HVAC system report
System diagrams
Duct traverse or data pulley forms
Instrument list - including calibration dates
BASIC HVAC SYSTEM ANALYSIS
NOISE PROBLEMS
Interpreting supply / return air volume
Interpreting supply / return air velocity
Noise problems
Blower cavitation
Oil canning
Motor / belt noise
Vibration
HIGH UTILITY BILLS
Interpreting supply / return air temperature
Interpreting supply / return air volume
Evaluating duct leakage
Evaluating duct insulation
Envelope infiltration
Thermostat air sensing
WIDE TEMPERATURE SWINGS
Interpreting supply / return air temperature
Interpreting supply / return air volume
Evaluating duct leakage
Evaluating duct insulation
Envelope infiltration
Thermostat air sensing
SINGLE AREA IS HOT OR COLD
Interpreting supply / return air temperature
Interpreting supply / return air volume
Evaluating duct leakage
Evaluating duct insulation
Envelope infiltration
(C) 2006 NATE All Rights Reserved
Page: 7
Page: 8
Page: 9
Return configurations
Return grille locations
Supply locations
SUPPLY BLOWERS
Introduction to supply blowers
Supply blowers - types and selection
Blower operation
Fan laws
WIRING LAYOUTS
POWER WIRING
Power wiring for split system furnace
LOW VOLTAGE
Overview of low voltage wiring
ELECTROMECHANICAL SENSING CONTROLS
ELECTROMECHANICAL ROOM THERMOSTATS
Basic thermostat types and operation
Selecting room thermostats and sub-bases
Thermostat terminals and wiring
Using electromechanical thermostats
Selecting location
Role of anticipators in thermostatic control
ELECTROMECHANICAL TEMPERATURE CONTROLS
Introduction to bimetal controls
Disc type temperature limit controls
Fuses and fuse links
Fossil fuel kits
Motor overloads
Stack temperature controls
PRESSURE CONTROLS
Operation of pressure control-power venters
Using pressure controls-power venters
Vacuum relief valve to regulate inlet combustion air
NON-SENSING CONTROLS
RELAYS AND CONTACTORS
Introduction to relays and contactors
Basics of relay and contactor operation - inrush and holding
Selecting relays and contactors
Application considerations for relays and contactors
ELECTRONIC CONTROLS
OVERVIEW OF SYSTEM ELECTRONIC CONTROLLERS
Input / output operations
Logic
ELECTRONIC THERMOSTATS
Fundamentals of electronic thermostats
Selecting electronic thermostats
Overview of electronic thermostat operation
Fossil fuel kits for use with heat pumps
ELECTRONIC TMERS
Introduction to blower delay timers
Purging timers
PRIMARY CONTROLS
Basic construction of oil furnace primary controls
Basics of operation - oil furnace primary controls
APPLIED KNOWLEDGE: REGS, CODES, & DESIGN
AIR QUALITY REGULATIONS
INDOOR AIR QUALITY
Fresh air supplies
FUEL HANDLING AND STORAGE REQUIREMENTS
Storage tank regulations-above the ground
(C) 2006 NATE All Rights Reserved
Page: 10
Page: 11
Mounting of equipment
Combustion air
Fuel oil burner - forced air system
VENTING
Sizing flue pipe
Flue pipe layout
Adapting vent draft control - damper
Roof fittings - cap, collar, flashing, etc.
Pipe types - L-metal
DESIGN CONSIDERATIONS - EXTERNAL COMPONENTS
DIFFUSERS, REGISTERS, AND GRILLES
Selecting diffusers, grilles, and registers for capacity
Selecting diffusers, grilles, and registers for reduced sound
Selecting diffusers, grilles, and registers for throws, spread, and pressure drop
Locations
ACCESSORIES
Humidifier sizing
Twinning kits
Electronic air cleaners (EAC's)
INDUSTRY STANDARDS
EQUIPMENT STANDARDS
Performance and safety standards- UL
Efficiency requirements - DOE
SYSTEM STANDARDS
Introduction to industry standards
Industry standards
BIDS AND PROPOSALS
SYSTEM SIZING
Survey of requirements
Selecting equipment
Sizing components
Adding accessories
Basic calculation of heating loads
ESTIMATING INSTALLATION
Installation price
Understanding proposal forms
Understanding bid forms - bid to specs and flat rate pricing
Legal implications of a bid
EFFECT OF ELECTRICAL SUPPLY ON BID
Effects of electrical power on bid
Electrical analysis - power
Page: 12
o = old, n = new
CFM and RPM are
interchangeable.
CFMn
CFMo X RPM
RPMn
0
RPMo
X CFM
0
OR =JSpn
5P;
CFMo
CF )3 BHPn
( CFM
= BHP OR
0
CFM
_ BHPn
0
BHP
Hydronics: AP =Sp,
MAT
0 =Outside
T = Temperature
R =Return
M=Mixed
A=Air
BHPn
BHPo
CFMn
( CFM
)3
----------------------------L-------------------------------------------
AC/Hr x Volume
CFM=------
60min
Vp = <4:05 )2
v = 4005 x .Jvp
Length x Width
144
Area= 1t x radius2
2
A +B
=C
(ft2) =
1t x diameter
576
Circumference
Diameter =
1t
ASP x 100
FR=
TEL
(IWqIOO)
(2650 x I)
mfd=
E
CFM = Velocity (fpm) x Duct Area (ft2)
CFM -
Cr (Series)
(Watts x 3.413)
{ATx 1.08)
1
C1
C2
-+-+
...
+-
TEMPERATURE PRESSURE
CHART-atsealevel
TEMP.
Of
-40
-38
-36
-34
-32
-30
-28
-26
-24
-22
-20
-18
-16
-14
-12
-10
-8
-6
-4
-2
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
oc
-40.0
-38.9
-37.8
-36.7
-35.6
-34.4
-33.3
-32.2
-31.1
-30.0
-28.9
-27.8
-26.7
-25.6
-24.4
-23.3
-22.2
-21.1
-20.0
-18.9
-17.8
-17.2
-16.7
-16.1
-15.6
-15.0
-14.4
-13.9
-13.3
-12.8
-12.2
-11.7
-11.1
-10.6
-10.0
-9.4
-8.9
-8.3
-7.8
-7.2
-6.7
-6.1
-5.6
-5.0
-4.4
-3.9
-3.3
-2.8
-2.2
-1.7
-1.1
-0.6
REFRIGERANT
22
0.6
1.4
2.2
3.1
4.0
4.9
5.9
6.9
8.0
9.1
10.2
11.4
12.6
13.9
15.2
16.5
17.9
19.4
20.9
22.4
24.0
24.9
25.7
26.5
27.4
28.3
29.2
30.1
31.0
31.9
32.8
33.8
34.8
35.8
36.8
37.8
38.8
39.9
40.9
42.0
43.1
44.2
45.3
46.5
47.6
48.8
50.0
51.2
52.4
53.7
55.0
56.2
134a
14.8
13.9
13.0
12.0
10.9
9.8
8.7
7.5
6.3
5.0
3.7
2.3
0.8
0.4
1.1
1.9
2.8
3.6
4.6
5.5
6.5
7.0
7.5
8.0
8.5
9.1
9.6
10.2
10.8
11.3
11.9
12.5
13.1
13.8
14.4
15.0
15.7
16.4
17.0
17.7
18.4
19.1
19.9
20.6
21.3
22.1
22.9
23.7
24.5
25.3
26.1
26.9
404A
407C
4.3
5.3
6.3
7.4
8.5
9.6
10.8
12.0
13.3
14.6
16.0
17.4
18.9
20.4
22.0
23.6
25.3
27.0
28.8
30.7
32.6
33.6
34.6
35.6
36.6
37.7
38.7
39.8
40.9
42.0
43.1
44.3
45.4
46.6
47.8
49.0
50.2
51.5
52.7
54.0
55.3
56.6
58.0
59.3
60.7
62.1
63.5
64.9
66.4
67.8
69.3
70.8
4.6
3.2
1.6
0.0
0.8
1.6
2.5
3.5
4.4
5.4
6.5
7.6
8.7
9.9
11.1
12.3
13.7
15.0
16.4
17.9
19.4
20.2
21.0
21.8
22.6
23.5
24.3
25.2
26.1
27.0
27.9
28.8
29.8
30.7
31.7
32.7
33.7
34.7
35.7
36.8
37.9
39.0
40.1
41.2
42.3
43.5
44.7
45.9
47.1
48.3
49.6
50.8
CONTINUED
410A
10.7
12.0
13.4
14.8
16.2
17.8
19.3
21.0
22.7
24.4
26.3
28.1
30.1
32.1
34.2
36.4
38.6
40.9
43.3
45.8
48.3
49.6
51.0
52.3
53.7
55.0
56.5
57.9
59.3
60.8
62.3
63.8
65.4
66.9
68.5
70.1
71.7
73.4
75.1
76.8
78.5
80.3
82.0
83.8
85.7
87.5
89.4
91.3
93.2
95.2
97.2
99.2
4220
2.3
0.8
0.4
1.2
2.1
3.0
3.9
4.9
5.9
7.0
8.1
9.2
10.4
11.7
12.9
14.3
15.6
17.1
18.5
20.1
21.6
22.5
23.3
24.1
25.0
25.8
26.7
27.6
28.5
29.5
30.4
31.3
32.3
33.3
34.3
35.3
36.4
37.4
38.5
39.6
40.7
41.8
42.9
44.1
45.2
46.4
47.6
48.8
50.1
51.3
52.6
53.9
507
5.4
6.4
7.5
8.6
9.8
11.0
12.2
13.5
14.8
16.2
17.6
19.1
20.6
22.2
23.8
25.5
27.3
29.1
30.9
32.8
34.8
35.8
36.9
37.9
39.0
40.0
41.1
42.2
43.4
44.5
45.7
46.8
48.0
49.3
50.5
51.7
53.0
54.3
55.6
56.9
58.2
59.6
61.0
62.4
63.8
65.2
66.7
68.2
69.7
71.2
72.7
74.3
TEMPERATURE PRESSURE
CHART-atsealevel
TEMP.
oc
32
33
34
35
36
37
38
39
40
42
44
46
48
0.0
0.6
1.1
1.7
2.2
2.8
3.3
3.9
4.4
5.6
6.7
7.8
8.9
10.0
11.1
12.2
13.3
14.4
15.6
16.7
17.8
18.9
20.0
21.1
22.2
23.3
24.4
25.6
26.7
27.8
28.9
30.0
31.1
32.2
33.3
34.4
35.6
36.7
37.8
38.9
40.0
41.1
42.2
43.3
44.4
45.6
46.7
47.8
48.9
51.7
54.4
50
52
54
56
58
60
62
64
66
68
70
72
74
76
78
80
82
84
86
88
90
92
94
96
98
100
102
104
106
108
110
112
114
116
118
120
125
130
REFRIGERANT
22
57.5
58.8
60.2
61.5
62.9
64.3
65.7
67.1
68.6
71.5
74.5
77.6
80.8
84.1
87.4
90.8
94.4
98.0
101.6
105.4
109.3
113.2
117.3
121.4
125.7
130.0
134.5
139.0
143.6
148.4
153.2
158.2
163.2
168.4
173.7
179.1
184.6
190.2
195.9
201.8
207.7
213.8
220.0
226.4
232.8
239.4
246.1
253.0
260.0
278.0
296.9
134a
27.8
28.6
29.5
30.4
31.3
32.2
33.1
34.1
35.0
37.0
39.0
41.1
43.2
45.4
47.7
50.0
52.4
54.9
57.4
60.0
62.7
65.4
68.2
71.1
74.1
77.1
80.2
83.4
86.7
90.0
93.5
97.0
100.6
104.3
108.1
112.0
115.9
120.0
124.2
128.4
132.7
137.2
141.7
146.4
151.1
156.0
160.9
166.0
171.2
184.6
198.7
404A
72.4
73.9
75.5
77.1
78.7
80.3
82.0
83.7
85.4
88.8
92.4
96.0
99.8
103.6
109.2
113.3
117.4
121.7
126.0
130.5
135.0
139.7
144.4
149.3
154.3
159.4
164.6
169.9
175.4
181.0
186.7
192.5
198.4
204.5
210.7
217.0
223.4
230.0
236.8
243.6
250.8
257.8
265.1
272.5
280.1
287.9
295.8
303.8
312.1
333.3
355.6
407C
52.1
53.4
54.8
56.1
57.5
58.9
60.3
61.7
63.2
66.1
69.2
72.3
75.5
78.8
101.7
105.6
109.6
113.7
117.9
122.3
126.7
131.2
135.8
140.5
145.4
150.3
155.4
160.5
185.8
171.2
176.8
182.4
188.2
194.1
200.1
206.3
212.5
219.0
225.5
232.2
239.0
245.9
253.0
260.3
287.6
275.1
282.8
290.6
298.6
319.2
340.7
410A
101.2
103.3
105.4
107.5
109.7
111.9
114.1
116.3
118.6
123.2
127.9
132.8
137.8
142.9
148.1
153.5
159.0
164.7
170.4
176.3
182.4
188.6
194.9
201.4
208.0
214.8
221.8
228.9
236.1
243.6
251.2
258.9
266.8
274.9
283.2
291.6
300.3
309.1
318.1
327.2
336.6
346.2
355.9
365.9
376.1
386.4
397.0
407.8
418.8
447.4
477.4
4220
55.2
56.5
57.9
59.3
60.6
62.0
63.5
64.9
66.4
69.4
72.5
75.6
78.9
82.2
96.1
99.8
103.6
107.4
111.4
115.4
119.5
123.8
128.1
132.5
137.1
141.7
146.5
151.3
156.3
161.3
166.5
171.8
177.2
182.7
188.4
194.1
200.0
206.0
212.1
218.4
224.8
231.3
237.9
244.7
251.6
258.8
265.8
273.2
280.6
299.9
320.2
507
75.8
77.4
79.0
80.7
82.3
84.0
85.7
87.5
89.2
92.8
96.4
100.2
104.0
108.0
112.0
116.1
120.4
124.7
129.1
133.7
138.3
143.1
147.9
152.9
158.0
163.2
168.5
174.0
179.5
185.2
191.0
197.0
203.0
209.2
215.5
222.0
228.6
235.3
242.2
249.2
256.3
263.7
271.1
278.7
286.5
294.4
302.4
310.7
319.1
340.8
363.6