Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
table of contents
PAGES
1.
2.
Abbreviations
6-7
3.
8-9
4.
10-16
5.
Complimentary Services
17-28
6.
29
7.
30-36
8.
Optional CPE
37-38
9.
Benefits
39-40
10.
FAQs
41-53
11.
Contact Us
54-55
3
abbreviations
AC
Alternate Current
ONU
BG
Business Gateway
OS
Operating System
BTU
POP
CPE
DP
SSID
TM
FUP
URL
USB
HSI
IPTV
WiFi
LAN
NIC
Distribution Point
Fair Usage Policy
Wireless Fidelity
FTTH / VDSL2
wiring.
BTU
BG
4.1
The BTU is a terminating unit from the Access Network
(TM Network). This unit functions like a modem to
facilitate Internet and data access to your office. The
BTU will translate the pulses of light that carry data
over the fibre optic cable into electrical signals that
will be recognised by your computer.
Dect Phone
10
Business Gateway
4.2
Business Gateway (BG)
The BG, also known as a router will be the main
gatekeeper for UniFi service to your office. It controls
access to HSI and other services that connect through
it. This capability allows users to participate in realtime activities online, such as business to do video
conferencing, uploading and downloading large files
promptly and many more.
OR
ONU
VDSL2 Modem
Ethernet Cable
12
User Guide
Power Adaptor
Telephone Cable
Important Note:
Broadband access speeds will differ when connecting
to a Business Gateway via wireless (WiFi) as
compared to an Ethernet cable. This is primarily due to
the nature of wireless technology. Broadband access
speeds delivered via wireless technologies can also be
affected by various factors such as the actual positioning
of the Business Gateway, interference from other
electrical equipment in the vicinity, thickness of
13
Business Gateway
14
Power Adaptor
Ethernet Cable
User Guide
15
5
4.3
DECT Phone
COMPLiMENTARY SERVICES
5.1
d) 1 unit Charger
Confirmation Slip.
Option 1 : Webmail
http://webmail.unifi.my
DECT Phone
16
Power Adaptor
Charger
Handset cover
User Guide
Step 1 : Go to http://webmail.unifi.my
to unifi@tm.com.my
5.1.2 Access via Preferred Email Client
Step 1 : Go to http://webmail.unifi.my
18
19
5.2
Streamyx ZONE
Streamyx ZONE is a wireless broadband Internet access
service available at public locations such as shopping
malls, coffee shops, eating outlets, convention centres,
hotels and other locations that allow you to connect to
the Internet when you are in these premises.
20
5.3
Infoblast
This is a 2 way portal messaging service that is offered
to customers through a single portal (using the UniFi
Phone number access : 012/ 013/ 014/ 016/ 017/ 019). By
default, you will get ONE (1) Infoblast account once you
subscribe to one of the UniFi Business Packages. SMS
charges are as follows:
To access your infoblast, just follow these steps:
Step 1 : Go to http://www.infoblast.com.my
Step 2 : Key in your registered ID and Password at
Member Login.
21
5.4
22
Update
window
will
be
24
25
27
6
5.7
e-storage Basic
e-storage Basic is an online backup storage where
you can store and access files from any Internet
enabled devices. This application allows you to backup
and synchronise your important files onto a remote
storage facility. The e-storage premium supports
multiple accesses to the same account. You can also
size up your e-storage application on a per GB basis.
28
coverage areas.
7.1
e-browse
a) Newspapers
i.
ii.
v.
MSME (RM1.50/month)
x.
Internet. And best of all, you can read the online version
31
b) Magazines
i.
Anis (RM6.30/month)
ii.
Asuh (RM2.70/month)
Gila-Gila (RM5/month)
Step 1 : Go to www.ebrowse.com.my
publication(s) to view.
x. Nona (RM8/month)
32
33
7.2
34
Note :
1)
2)
3)
5 Fixed IP Addresses
The UniFi Business Package will provide you with an
option to increase your Fixed IP Address from 1 Fixed IP
to 5 Fixed IP Addresses for your complete business
usage. You may assign dedicated Fixed IPs for your
application server, surveillance service and much more.
Please note that by purchasing this add - on service,
your existing 1 Fixed IP package will be replaced with
the new 5 Fixed IPs. TM technicians will configure your
Fixed IP Address at the Business Gateway. You can
purchase 5 Fixed IP Addresses for RM300 per month.
5 Fixed IP Addresses only applicable for UniFi BIZ 10 & BIZ 20
packages only.
Customised Local Area Network and connectivity such as server,
VPN, firewall or switches are not within the scope of the UniFi
service offering. However, TM will provide all the necessary
information such as IP Address and DNS for you to configure your
internal network
Unfortunately, its not possible to port another IP Address (this
applies when you move from any supplier or existing Streamyx).
A new one will be issued to you based on your requirements.
7.3
Favourite 5
You dont have to worry about higher charges when
you call because you get to enjoy the lowest call for
5 numbers that you frequently called. You can add one
(1) Favourite 5 account (at additional cost of RM10 per
month) on top of what we provide in our UniFi Business
Package.
The rates are:
3sen/min to TM fixed lines nationwide
12sen/min to other numbers nationwide
35
7.4
36
Voice Features
Opt in for additional voice features. Rates as follows:
Malicious Call Identification - It enables a phone call recipient to mark a phone call as
malicious (i.e. harassing, threatening, etc.)
FREE
Three Party Conference - Network facility that enables three or more parties to
be connected together in a conference call, so that they may all speak and listen
simultaneously.
RM3.00
Call Waiting- Allows the user to be alerted, while they are engaged in an active call, that
another incoming caller is trying to contact them.
RM1.50
Call Transfer - Allows the user to transfer a caller to another phone number.
FREE
Call Forwarding - A feature on some telephone networks that allows an incoming call
to a called party, which would be otherwise unavailable, to be redirected to a mobile
telephone or other telephone number where the desired called party is situated. There
3 types of call forwarding: 1. Unconditional 2. No Reply 3. On Busy
FREE
Call Hold - Enables you to put a caller on hold while a second call is answered or made.
FREE
FREE
Calling Line Identification Restriction (CLIR) - Controls the presentation of caller identity.
RM3.00
FREE
FREE
Voice Barring IDD Calls - Allows the user to restrict outgoing calls of IDD numbers.
FREE
Voice Premium Calls (Barring IDD Call + 600 + 1377 + 1315) - Allows the user to restrict
outgoing calls of IDD + 600 + 1377 + 1315 numbers.
FREE
Voice Premium Calls (Barring IDD Call + 600) - Allows the user to restrict outgoing calls
of IDD + 600 numbers.
FREE
FREE
WiFi USB
Adaptor
User CD-ROM
User Guide
37
9
8.2
Benefits
UniFi can help facilitate or enable the following benefits:
DP
BTU
FTTH / VDSL2
LAN Cable
DIE-615
D-Link
BG
Desktop
DECT Phone
38
39
10
Access educational services such as business online
fixed lines) that are not covered as part of the bundle will be
minutes.
voice connectivity.
2. Does UniFi have a Fair Usage Policy (FUP)? Does the FUP
On the whole, UniFi will enable and bring greater value for
broadband infrastructure.
40
41
Packages only.
42
43
Malaysia Berhad)
44
45
46
47
vi. Viruses: You may not even know theyre there, but
49
50
51
52
11
contact us
TM UniFi CENTRE
SALES & ENQUIRIES
1 300 88 1222
www.tm.com.my
CUSTOMER SUPPORT
1 300 88 1221
unifi@tm.com.my
Thank you
UniFi-B/V2/07/10
56