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PROFESSIONAL EXPERIENCE
LILLY & ASSOCIATES INTERNATIONAL FORWARDERS, Miami, Florida 2011 - 2016
Transportation Manager
Manage start-up truck brokerage operation, including quoting, operations, billing, and vendor rate negotiations.
Managed & quoted all inland transportation including LTL, FTL, Oversized, & rail shipments directly to
customers & internally to the pricing dept.
Coordinate all inland transportation for domestic & Intl. shipments, including document preparation, and
coordination, while ensuring customer requirements and deadlines are met.
Provide assistance to sales, & pricing to determine the best way to quote and handle the client's special
shipping needs.
SCHNEIDER LOGISTICS / NDO AMERICA INC., Miami, Florida 2009-2011
Operations Manager
Managed the daily freight forwarding operations, including air, ocean, and ground transportation for our clients.
Provided sales support to our account managers, while managing client accounts to ensure customer
satisfaction through needs resolution, and exemplary customer service. Implemented procedures to streamline
the operational processes, while managing operating costs, and vendor performance.
Lowered operating costs by 20 percent,
Brought on profitable warehousing & distribution business
Managed all export and import operations including warehousing and supply chain accounts.
NYK LOGISTICS AMERICAS, Doral, Florida 2007-2009
Logistics Services Coordinator
Coordinated the day-to-day operation of transport and warehousing business modules. Provided effective
customer service through client needs assessment, logistical planning, and problem solving. Oversaw the
urgent transportation of goods, via FTL, LTL truck and rail. Coordinated the time-sensitive handling of air and
ground shipments. Reduced costs and maximized profits through expert carrier negotiations.
Managed a 50,000 sq. ft. warehouse for various high-profile distribution accounts.
Spiked branch revenue by 35% and overall transportation revenue 25% by promoting and up selling
additional services, including warehousing, and trans-loading facilities into their mix of services offered.