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JANUARY-FEBRUARY, 2012
STURBRIDGETIMES
THE CHRONICLE OF STURBRIDGE COUNTRY LIVING
MAGAZINE
LEGAL
BRIEF
O NT H LY
FO R
H E
E GA L
R E AD ER S
T U R B R I D G E
DV IC E
O F
I M ES
AGA Z I N E
SHOPPING RULES
Its that time of year when we all look at our pile of presents and think, well, Id like to return the Santa sweat shirt and
mini bonsai tree for cash.
You may not be entitled to cash, but you can bring them
back and, under the law, get exactly what the store that sold
them promised you would get in its return policy.
While stores dont have to accept returns, they do have to
disclose what their return policy is, and, once disclosed, they
have to stick to it.
Most stores agree to give cash for returns as long as you
have the receipt and the return happens within a certain time
from the purchase.
Theyll refund a credit card if you used a credit card, or if
you dont have the receipt at all, theyll give a store credit. They
are allowed to make the credit for the lowest amount that item
sold for, even if the person who gave it to you paid a lot more
for it.
There are a host of other shopper friendly rules that retailers have to follow. For instance, there is an array of pricing
guidelines they have to follow to make sure they arent deceiving their customers.
They cant advertise an item for sale unless they have a
process for making sure the cashier can readily determine the
sales price and the scanner the cashier uses rings it up properly.
The remedy for dealing with a retailer who flaunts these
rules is a lawsuit under the powerful consumer protection
statute.
Its comes from a provision that says if you can prove a retailer violated its own return policy, and then refused to make
good, you might win three times the cost of that Santa shirt
you tried to return, plus legal fees.
Organic Wines
Continued from page 14
not, less sulphites are actually needed for red wines. In
the bottling process, sulphites are a heavily debated issue
among organic wine makers, with some vintners favoring them in small amounts, while others choose not to
add any. In the US, wines that have sulphites added cannot be labeled Organic. Wines that have some sulphites added, but are otherwise organic, can carry the
label made with organic grapes. A lot of wines, especially older European wines are organic, yet choose not
to carry the certification for either financial or marketing reasons.
Stellar Winery in South Africa produces a line of
wines that are not only certified Organic, they have
no sulphites added, and as an added bonus, they are