RAMAN METKAR

E-mail:

ramanmetkar@rediffmail.com

Address:

Nisargaagan
Flat no 5, 80/5, 6, 7
Near NisargSrushti
IndrianinagerBhosari Pune.
Mobile no- 09960045322,
Work History:
Hotel: Studio Estique
Designation: Housekeeping Executive.
Duration: Apr 2004- March 2008 (4 years)
Responsibilities:
As a Housekeeping Executive I was responsible for the following
activities:
Responsible for overall cleanliness and maintenance of all areas
according to set standards.
Supervises allemployees in the assigned area in the shift.
Plans the work of the shift and the assigned area.
Is responsible to ensuring that all extra cleaning and daily cleaning
schedules are followed.
Responsible for all landscaped area and all plants and flower
arrangements within and outside the building.
Trains all employees and monitors their performance. I have
completed the train the trainer program in month of October 2007
Guest satisfaction index to be maintained at the set standard.
Responsible for lost and found and its documentation.
I have received the Best Team Member award for the month of
December 2004- March 2005 & for the year 2006- 2007.

 Responsible for the safety of guests and their belongings.Ensures

safety of all team members.
Responsible for maintaining all reports and documents pertaining to
guest service and resource handling.
Ensure that all equipment and machinery is well maintained and
follow safety standards.
Check that the par of guest linen and staff uniforms is maintained at
all times.
Ensure that the quality of all linen and uniform is checked against the
set standards.
Responsible for all linen, uniform and guest items status that are sent
to the laundry.
Responsible for all quality aspects of guest laundry.
Responsible for maintaining all reports and documents pertaining to
the linen and uniform room and laundry.
Follows the discard schedule and also ensures that all linen and other
items are tagged correctly.
Responsible for spot checks of all linen items.
Supervises outside contractors to ensure contractual compliance
Responsible for key control.
Responsible for checking and maintaining standards of hygiene,
uniform, punctuality etc.
Helps in preparing annual housekeeping budgets and in
adherence to the same.
Handles added responsibilities as and when delegated by the executive
housekeeper.

Hotel:ParcEstique
Designation: Asst.Executive Housekeeper
Duration: April 2008 18 SEP 2012
Responsibilities:
As Asst.Executive Housekeeper I was responsible for the following
activities:
Supervise all housekeeping employees. Hire new employees
discharge employees when necessary. Reprimand in the
procedure if so required. Evaluate employee performance
upgrade them when openings arise. Address any grievances
council the team.

and
set
and
and

Plan the work of housekeeping and distribute assignments

accordingly. Assign all staff and supervisors to their regular
duties or special assignments. Make the duty roster and assign
leave according to occupancy.
Plan and implement preventive maintenance and cleaning
schedules for all areas.

Check all reports and documents and their maintenance.

Inspect the team periodically for punctuality, attendance, quality

and quantity of work.
Efficiently manage the inventory of all operational equipment and
monitor and control the consumption of the same. Approve all
supply requisition for all resources. Responsible for Lost and
Found
Formulate, plan and budget the revenue and the costs of the
Housekeeping department.
Ensure guest interaction and maintenance of the guest
satisfaction index at the set standard.
Keep abreast of all industry innovations in cleaning techniques,
preventive maintenance and cleaning product technology.
Operationally in charge of the cleanliness and maintenance of
all rooms, public area, linen, back of the house areas,
restaurant and pool area.
Monitors outside contractors to ensure contractual compliance.
Handles added responsibilities as and when delegated.

Hotel: Ramee Grand Pune

Designation: Executive Housekeeper
Duration: 1 Nov 2012 30 Nov 2013
Responsibilities:
As Executive Housekeeper I was responsible for the following
activities:

Supervise all housekeeping employees. Hire new employees and discharge

employees when necessary. Reprimand in the set procedure if so required.
Evaluate employee performance and upgrade them when openings arise.
Address any grievances and council the team.

Plan the work of housekeeping and distribute assignments accordingly.

Assign all staff and supervisors to their regular duties or special assignments.
Make the duty roster and assign leave according to occupancy.

Plan and implement preventive maintenance and cleaning schedules for all
areas.

Check all reports and documents and their maintenance.

Responsible for employee induction and training. Develop training modules

for technical training and co-ordinate with training department for behavioral
training aspects.

Inspect the team periodically for punctuality, attendance, quality and quantity
of work.

Efficiently manage the inventory of all operational equipment and monitor

and control the consumption of the same. Approve all supply requisition for
all resources. Responsible for Lost and Found

Formulate, plan and budget the revenue and the costs of the Housekeeping
department.

Ensure guest interaction and maintenance of the guest satisfaction index at

the set standard.

Keep abreast of all industry innovations in cleaning techniques, preventive

maintenance and cleaning product technology.

Monitors outside contractors to ensure contractual compliance.

Operationally in charge of the cleanliness and maintenance of all rooms,

public area, linen, back of the house areas, restaurant and pool area.

Handles added responsibilities as and when delegated.

Hotel: Spine Lounger Hotel

Designation: Executive Housekeeper
Duration: 21 June 2015 Till Date
Responsibilities:
As Executive Housekeeper I was responsible for the following
activities:

Supervise all housekeeping employees. Hire new employees and discharge

employees when necessary. Reprimand in the set procedure if so required.
Evaluate employee performance and upgrade them when openings arise.
Address any grievances and council the team.

Plan the work of housekeeping and distribute assignments accordingly.

Assign all staff and supervisors to their regular duties or special assignments.
Make the duty roster and assign leave according to occupancy.

Plan and implement preventive maintenance and cleaning schedules for all
areas.

Check all reports and documents and their maintenance.

Responsible for employee induction and training. Develop training modules

for technical training and co-ordinate with training department for behavioral
training aspects.

Inspect the team periodically for punctuality, attendance, quality and quantity
of work.

Efficiently manage the inventory of all operational equipment and monitor

and control the consumption of the same. Approve all supply requisition for
all resources. Responsible for Lost and Found

Formulate, plan and budget the revenue and the costs of the Housekeeping
department.

Ensure guest interaction and maintenance of the guest satisfaction index at

the set standard.

Keep abreast of all industry innovations in cleaning techniques, preventive

maintenance and cleaning product technology.

Monitors outside contractors to ensure contractual compliance.

Operationally in charge of the cleanliness and maintenance of all rooms,

public area, linen, back of the house areas, restaurant and pool area.

Handles added responsibilities as and when delegated.

Educational Qualification:
Course
Diploma in Hotel
Management &
Catering Technology
B.com (Second Year)
H.S.C.
S.S.C.

Board/College
MSBTE

Year
2003

Result
Pass

HamadiaCollege
Madhya Pradesh
Board
Madhya Pradesh
Board

2000
1998

Pass
Pass

1996

Pass

Professional Interest:
Seeking a position to utilize my skills in Hospitality Industry that offers
professional growth while being resourceful, innovative and flexible.
Personal Details:
Date of Birth: 07th February 1979.{BHOPAL}
Nationality: Indian.
Passport Number: H 3341798
Languages Known: English, Hindi, and Marathi.
Hobbies: Hockey, Reading and browsing Internet.
Reference: Would be given on request.
Date:

_____________
(Raman Metkar)