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Indicators
Stefano PROLA
Manager Safety and Flight Ops EUR IATA
Overview
SMS > why SPIs
Measuring Safety
Examples
SMS Basics
Safety is dependent on this System
working
SMS requires organizations to make
data-based decisions and actions
Dependent on the collection and analysis of correct
information
Must understand the system as a whole and the risks
associated with it
Shift of responsibility for safety risk mitigation
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Fundamental Shift
Reactive to proactive management
oversight
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Why?
Proactive management
Technology improvements
Vast majority of accidents / incidents related to
technology / human interface
Improvements in the understanding of
human factors
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SMS purpose
Safety Management processes identify hazards with the
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Measuring Safety
Performance
You cannot manage what you dont
measure
How do you measure safety performance?
Definitions
Safety ~ the state in which risks associated with aviation
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Definitions
Safety Performance Indicator ~ a data based safety
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IOSA Reference
ORG 3.2.1 The Operator should have
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requirements met
Managing operational risks
Maintaining regulatory compliance
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IOSA examples
Flight operations (e.g., landing tail strikes, unsatisfactory
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Proactive Shift
SPIs measure performance of safety controls
Shift focus to precursors of serious events
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Data
Must measure leading and lagging indicators
Leading indicator ~ Metrics that provide information on
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Summary
SPIs not driven to simply get a good score
Must improve overall safety performance
Process approach focusing on inputs and their direct
impact on output(s)
Results to be regularly reviewed and communicated
Can be established for virtually any operational or
maintenance area
Must be challenging and result in enhancing the SMS as
a whole
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IATA Activity
Creation of SPI Guidance Material
Sample SPIs
Supporting methodology
Assist organizations in developing the means to verify
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Thank you!
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