HLO Induction & Procedures Manual

Form JR771 Rev 0

1 Sep 2009

Induction & Procedures Manual

For

Helicopter Landing Officers

Please retain this booklet for future reference

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

Contents
1.

Introduction ..................................................................................................................................................3

2.

AIM ...............................................................................................................................................................3

3.

Jayrow Helicopters Offshore Fleet ...............................................................................................................4

4.

Helicopter Type S76 (Sikorsky) .....................................................................................................................4

5.

Helicopter Type BK 117 ................................................................................................................................5

6.

Helicopter Type S61 (Sikorsky) .....................................................................................................................6

7.

Daily Operations ...........................................................................................................................................7

8.

Offshore Weather .........................................................................................................................................7

9.

Passenger Manifests (Inbound) ....................................................................................................................7

10.

Communications ...........................................................................................................................................7

11.

Aircraft Inbound............................................................................................................................................8

12.

Helideck Preparation ....................................................................................................................................8

13.

Aircraft on Final ............................................................................................................................................9

14.

Aircraft on Deck - Procedures for the Helideck crew ...................................................................................9

15.

Aircraft Departing .......................................................................................................................................10

16.

Refuelling Procedures .................................................................................................................................11

17.

Hot Refuelling (Helicopter not shutdown) .................................................................................................11

18.

Cold Refuelling (aircraft shut down) ...........................................................................................................11

19.

Fire Fighting ................................................................................................................................................12

20.

Danger Areas ..............................................................................................................................................12

21.

Appendix A - Specific Operating Procedures ..............................................................................................13

22.

Appendix B - Client Offshore Weather Proforma JR067.............................................................................14

23.

Appendix C - Helicopter Passenger / Freight Manifest JR022 ....................................................................15

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

1. Introduction
The information contained in this document is for all Helicopter Landing Officers and personnel assisting on the
helideck during helicopter operations of Jayrow Helicopters.

Any procedures specific to your contracted aircraft type and landing facility is contained in annexure A

2. AIM
1. To identify all hazards and risks associated with the loading and unloading of helicopters during offshore
helideck operations.
2. To provide a standard operating procedure for all personnel directly involved with the helicopter when it
is ON DECK

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

3. Jayrow Helicopters Offshore Fleet

4. Helicopter Type S76 (Sikorsky)

Twin turbine engines

Tricycle undercarriage
Max passengers 12 pax
Cockpit doors x 2
Cabin doors x 2
Luggage bay doors x 2
Refuelling ports left and right not interconnected

Fig1

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

5. Helicopter Type BK 117

Twin turbine engines

Skid type landing gear
Max passengers 7 pax
Cockpit doors x 2
Cabin doors x 2
Luggage bay doors x 2
Refuelling ports left hand side interconnected

Fig2

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

6. Helicopter Type S61 (Sikorsky)

Twin turbine engines

Tricycle undercarriage
Max passengers 18 pax
Cockpit doors x 0
Cabin doors x 2
Internal Luggage bay
Refuelling ports left hand side interconnected

Fig3

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HLO Induction & Procedures Manual

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1 Sep 2009

7. Daily Operations
The following routine is a guide to the sequence of events that occur during helideck operations on a typical
offshore flight. It is important to asses each installation and identify any issues that may require an alteration to
the procedure.
For example, some installations have dedicated personnel unloading the passengers bags and freight into a
purpose built trolley. This may be considered impractical on a floating helideck.

8. Offshore Weather
All offshore facilities are required to fax and/or email the prevailing observed weather conditions to the Jayrow
base one hour prior to the scheduled helicopter departure time. The information contained in this report is
critical for flight planning and payload calculations for the return flight. (Ref App B)
Only in exceptional circumstances, and with the approval of the aircraft Captain, may a flight proceed without
having received this information.

9. Passenger Manifests (Inbound)

Wherever possible the manifest for the passengers departing the facility should also be faxed/emailed with the
weather. This will enable the crew to plan the flight accordingly, and offer the maximum payload after taking into
consideration the fuel requirements. (Ref App C)
Note: the payload offered can change between flights due to weather restrictions and ATC requirements.

10. Communications
As a minimum the HLO will be equipped with a hand held VHF two way radio. If possible, at least one helideck
assistant will also be fitted with a radio. It is the primary responsibility of the HLO to communicate with the Pilot
when the helicopter is on deck. However there may be circumstances when the Radio operator or helideck
assistant need to speak directly with the pilot.
NOTE Personnel carrying VHF radio equipment will not be directly involved with HOT REFUELLING and shall
remain outside the rotor disk during this operation.
Hand signals will be employed by the refuelling crew which in turn can be relayed by the HLO who will be
positioned to oversee the refuelling.

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

11. Aircraft Inbound

Under normal circumstances the offshore facility is informed of the helicopter becoming airborne from the
Jayrow land base. The location of the offshore destination in relation to the Jayrow base will determine the lead
time available to prepare the helideck.

12. Helideck Preparation

The HLO will visually inspect the helideck for any loose items, obstructions and personnel. Any supply vessels in
attendance are to move away from the approach and departure area. Crane activity will cease 15 minutes prior to
the helicopter arriving unless prior approval has been obtained for crane activity during helicopter operations on
deck.
The Radio operator will give a public address announcement alerting all onboard personnel of the pending
helicopter arrival.
Fire Guards are required to be at their stations five minutes prior to ETA.
Departing passengers will be mustered for the safety briefing and fitting of PPE.
Standard procedure for aircraft arrival:

VHF radio communications on 126.4 (Subject to change)

The helicopter crew will endeavour to contact the landing facility approximately 20 minutes prior to ETA.
An update of the local weather conditions and any information considered relevant will be relayed to the
flight crew. The RO may be requested by the flight crew to conduct flight following
Floating vessels will include heading, pitch, roll & heave.
The Flight crew will inform the Radio Operator of any last minute payload adjustments. The RO will
confirm return passenger numbers and payloads identified as Passengers kg / baggage kg / freight kg
If a landing clearance can be given to the crew at this time they will accept the clearance.
The helicopter crew will give a 5 minute call prior to landing. A clearance to land (if not already given)
should be confirmed by the HLO or Radio operator during this communication. The phraseology for the
clearance is
Aircraft registration (xxx) CLEAR TO LAND name of installation (ABC)
If the sea state (floating facilities only) or weather conditions reported earlier have changed, the
helicopter crew must be updated.
The helicopter will always land with the nose of the aircraft pointing as close into wind as practical.
On floating facilities minimal manoeuvring over the helideck is recommended. This may not always
present the helicopter at right angles to the passenger entry/exit. HLO and helideck assistants will need to
reposition themselves accordingly if this occurs.
If there has been a change in manifesting (cargo/passenger) please inform flight crew ASAP for planning
purposes.

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

13. Aircraft on Final

The flight crew will maintain a listening watch on the communication frequency during the landing phase and
whilst on deck.
It is imperative to note that during the take-off and landing, the pilots workload is increased. For this reason, only
essential or emergency radio communication during the landing phase is permissible.
e.g.: a critical change to weather conditions or emergency on the facility which cancels the landing clearance.

14. Aircraft on Deck - Procedures for the Helideck crew

The HLO will oversee the procedures during helicopter on deck operations. Any observation by the HLO of a
situation that may result in an incident or accident must be immediately communicated to the Pilot in
command.

Once the helicopter has landed the anti-collision & strobe lights will be turned off and the flight crew will give
the thumb up signal to HLO.

This signal confirms the HLO and his support crew are permitted to come under the rotor disk.
CARE MUST BE TAKEN TO APPROACH THE HELICOPTER FROM THE AIRCRAFTS SAFE AREAS AS DETAILED IN
ANNEXURE A

One wheel chock is required (undercarriage aircraft only) to be placed under the main undercarriage wheel,
nearest to the access stairs/walkway prior to opening any doors.

The HLO will nominate the sequence for passenger and baggage unloading. Once the agreed sequence has
been identified it will become part of the standard operating procedure. Any alteration of this SOP needs to
be discussed with the flight crew.

Bags/freight may be unloaded first by a helideck assistant and placed in a line outside the rotor disk. The
passengers are then invited to disembark and collect their bag(s) as they walk past.

If the facility is equipped with a baggage trolley the passengers may disembark first, followed by the
unloading of the baggage by the helideck crew In order to maximise safety and minimise helideck congestion,
passenger and baggage unloading are to be carried out as two separate events unless the helicopter is
shutdown.

In most instances one pilot will be in attendance on the helideck as an observer. An exception to this will be
on small dynamically unstable floating vessels where the crew will remain in the cockpit throughout.

If the helicopter is shutting down the HLO and helideck crew should remain clear of the helideck until the
rotor system comes to a complete stop. When the pilots are finished all shutdown checks a thumb up signal
will be given to the HLO to approach the helicopter.

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

15. Aircraft Departing

Loading of passengers and bags/freight will be conducted in a similar order to the agreed method for
unloading.

Typically passengers will walk out with their personal bags and place them on the helideck for a member
of the helideck crew to load into the cargo compartment.

If a baggage trolley is being used the passengers will place their bags in the trolley clear of the helipad.
The trolley will then be taken to the helicopter by a member of the helideck for transfer of bags/freight
into the cargo compartment.

The observing pilot will signal to the HLO the number of passengers permitted under the rotor disk at any
one time. The passengers will walk out in single file and enter the cabin. Once all passengers are loaded
the HLO will remain beside the helicopter to confirm that all passengers are seated with seat belts
correctly fastened, and doors locked.

On completion of passenger and cargo loading the observing pilot will visually confirm all doors, latches,
engine cowls, and fuel caps are secure.

When both pilots remain in the cockpit the HLO is required to perform this task.

The observing pilot will obtain the flying pilots attention to confirm that the chocks can be removed.
Upon receiving this confirmation the observing pilot will give the signal to the HLO that the chocks can
now be removed. This is indicated with a horizontal movement of both thumbs. It is also the signal for the
HLO to have his support crew evacuate the helideck.

The HLO will then position himself in view of the pilots, but clear of the helideck

Pilots will signal with a thumb up when they are ready to depart. The HLO will reciprocate the thumb
up signal if the deck is clear and the helicopter is permitted to lift.

On departure the aircraft will contact the Air Traffic Services with departure details. The pilots will then
contact the RO and pass on an expected landing time at the next destination. The flight crew will cancel
Flight Following with the RO when positive contact with ATS has been established.

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

16. Refuelling Procedures

Offshore installations furnished with refuelling capability may be utilised by Jayrow Helicopters. This will depend
on the geographical location of the offshore destination in relation to the nearest land base.
All installations with residual fuel reserves from a previous contract will require a full fuel system audit and
Australian Quality Certification of the fuel prior to use by Jayrow Helicopters.
It is important to familiarise the HLO and his deck crew with the helicopter prior to any refuelling operation.
Note: Some helicopters are equipped with dual refuelling ports e.g. S76.
Essential personnel only are permitted on the helideck during hot refuelling procedures.

17. Hot Refuelling (Helicopter not shutdown)

All passengers and cargo must be clear of the helideck

Fire crews remain at stations.
One hand held extinguisher to be manned on deck, whilst fuel delivery is in progress
Observing pilot will visually inspect fuel sample taken pre delivery
Anti static line attached to aircraft
Fuel hose will be reeled out to the helicopter
Pilot flying will give thumb up signal to commence delivery of fuel.
Observing pilot will stand in view of the flying pilot and, re-fueler during fuel delivery
Observing pilot will indicate to the re-fueler when to stop delivery
Fuel hose will be transferred underneath the helicopter for opposite side tank port (if required).
Re-fueler and assisting personnel will be escorted around the helicopter by the observing pilot.
Upon completion of refuelling the hose will be retracted
Static Line disconnected and retracted
Post delivery fuel sample will be tested.
Observing pilot will sign for fuel test and quantity uplifted.
All refuelling equipment must be stowed and isolated before the helicopter can depart.

18. Cold Refuelling (aircraft shut down)

As per Hot Refuelling.

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

19. Fire Fighting

Fire fighting crews are to be at their stations 5 minutes prior to the helicopter landing.
As part of the fire fighting crews induction, they will be instructed on the best practice for fighting a fire on a
particular helicopter type. This will include,

Helicopter emergency shutdown procedure

Emergency exit points
Emergency passenger egress
Use of CRASH BOX equipment
Fire fighting ports

Refer to annexure A

20. Danger Areas

The following areas will be discussed during the second part of this induction (annexure A)

Tail rotor
Rotor disc danger areas
Personnel walking Forward of the flight crew doors
Pitot tubes located on the front of the aircraft
Exhaust outlets.

Be Aware at all times when on the helideck!

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

21. Appendix A - Specific Operating Procedures

Refer separate document relative to the Base / Contract

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HLO Induction & Procedures Manual

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1 Sep 2009

22. Appendix B - Client Offshore Weather Proforma JR067

Client Offshore Weather Proforma

Form JR067 Rev 2
Issued 2 March 2009

ABN 27 005 001 598

ACN 005 001 598

LOCATION DETAILS
Company:
Facility Name:
Latitude

Longitude

Present Location:

COMMUNICATION / NAVAID DETAILS

Primary

Secondary

Serviceable

Call sign / ID

Radio Room

Logistics

PIC

Sat Phone

VHF Frequency
HF Frequency
Marine FM Channel
NDB Frequency
Phone Numbers

WEATHER DETAILS
Date
Observation Time
Wind Direction (Deg)
Wind Speed (knts)
Visibility (km)
Cloud Height (ft)
QNH
Temperature
Vessels Heading

Pitch Roll Heave data

Average Heave
Max Heave
Heave Period
Heave Rate
Pitch +/Roll +/Yes

No

Litres

US Gal

Baggage/
Freight weight

Total Weight

Jet A1 Fuel

LOAD DETAILS
Number of pax
departing

Pax Weight

st

1 Flight

2nd Flight

3rd Flight

NOTES AFFECTING HELICOPTER FLIGHTS

Certified Correct

Ships Master

SEND TO: JAYROW HELICOPTERS FLIGHT

OPERATIONS
1 HOUR PRIOR TO ALL SCHEDULED DEPARTURES
FAX: 03 5998 3022
EMAIL: tooradin.operations@jayrow.com.au

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HLO Induction & Procedures Manual

Form JR771 Rev 0
1 Sep 2009

23. Appendix C - Helicopter Passenger / Freight Manifest JR022

Helicopter Passenger / Freight Manifest

Form JR022 Rev 1
Revised 31st August 2007

Time

ABN 27 005 001 598

ACN 005 001 598

__________

From: ________________

Date:_____/_____/_____

A/C Rego:_______________

To:___________________

Pilots:________/_________

Passengers:
No.

Name

Company

Huet

Weight in Kg
Pax Bag

1
2
3
4
5
6
7
8
9
10
11
12
Total
Freight
No

Type of Pack

Description

Weight

1
2
3
4
5
Total

A/C Empty Weight

__________________________/kgs

Total Pilots Weight

__________________________/kgs

Less Flight Fuel

___________________________/kgs

Total Pax Weight

__________________________/kgs

Landing Weight

___________________________/kgs

Total Baggage Weight

__________________________/kgs

Remarks

______________________________

Total Freight Weight

__________________________/kgs

______________________________

Zero Fuel Weight

__________________________/kgs

______________________________

Fuel Weight

__________________________/kgs

SIGNATURE

Take off Weight

__________________________/kgs

DATE

______________________________
________/__________/___________

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