ONLINE SHOPPING

Project Report Form

For Computer Applications Projects

Title

Online Shopping
Web-Based Application Software Developed

Entity

ONLINE SHOPPING

CONTENTS
1. Introduction..3-4
2. Background Of Study..5
3. Objective...,,6
4. Scope Of Project.....7
5. Advantages And Disadvantages...8-9
6. Hardware And Software Requirements10
7. Questions For Interview...11-13
8. Analysis Of The Questions..14-16
9. Screen Shots.17-20
10. Conclusion .......21
11. References.....22
12. Presentation Slide

1. INTRODUCTION
Online shopping or online retailing is a form of electronic commerce which allows
consumers to directly buy goods or services from a seller over the Internet using a web
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browser. Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop,
web-store, online store, and virtual store. Online shopping is the process whereby
consumers directly buy goods, services etc. from a seller interactively in real-time without
an intermediary service over the internet.
Online shopping is the process of buying goods and services from merchants who sell on
the Internet. Since the emergence of the World Wide Web, merchants have sought to sell
their products to people who surf the Internet. Shoppers can visit web stores from the
comfort of their homes and shop as they sit in front of the computer. Consumers buy a
variety of items from online stores.
In fact, people can purchase just about anything from companies that provide their products
online. Books, clothing, household appliances, toys, hardware, software, and health
insurance are just some of the hundreds of products consumers can buy from an online
store.
Many people choose to conduct shopping online because of the convenience. For example,
when a person shops at a brick-and-mortar store, she has to drive to the store, find a
parking place, and walk throughout the store until she locates the products she needs. After
finding the items she wants to purchase, she may often need to stand in long lines at the
cash register.
Despite the convenience of online shopping, not everyone chooses to purchase items and
services online. Some people like the idea of physically going to a store and experiencing
the shopping process. They like to touch the merchandise, try on clothing, and be around
other people. Online shopping doesn't permit shoppers to touch products or have any social
interaction. It also doesn't allow them to take the merchandise home the same day they buy
it.
Online shopping allows you to browse through endless possibilities, and even offers
merchandise that's unavailable in stores. If you're searching for a niche product that may
not be distributed locally, you're sure to find what you're looking for on the internet. What's
even more useful is the ability to compare items, similar or not, online. You can search
through multiple stores at the same time, comparing material quality, sizes and pricing
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simultaneously.
Shopping via the internet eliminates the need to sift through a store's products with
potential buys like pants, shirts, belts and shoes all slung over one arm. Online shopping
also eliminates the catchy, yet irritating music, as well as the hundreds, if not thousands, of
other like-minded individuals who seem to have decided to shop on the same day.
Say 'goodbye' to the days when you stood in line waiting, and waiting, and waiting some
more for a store clerk to finally check out your items. Online shopping transactions occur
instantly-saving you time to get your other errands done! Additionally, unlike a store,
online shopping has friendly customer service representatives available 24 hours a day, 7
days a week to assist you with locating, purchasing and shipping your merchandise.
The top websites of Online Sales are:

E-bay
Amazon.com
Timberland
Mudah.com
Zalora
Lazada
E-buyer
Alibaba.com
Flipkart.com
Snapdeal.com

2. BACKGROUND OF STUDY
The metaphor of an online catalog is also used, by analogy with mail order catalogs. All types of
stores have retail web sites, including those that do and do not also have physical storefronts and
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paper catalogs. Online shopping is a type of electronic commerce used for business-to-business
and business-to-consumer transactions.
Commonly, the teenager are more interest to shopping through the online,because they have
more time sit in front of their computers and surfing internet.Customers make purchases in order
to satisfy needs. The wealth of products and services produced in a country make our economy
strong. All the behaviour of human beings during the purchase may be termed as buyer
behaviour.
Online shopping tries to enhance access to care and improve the continuity and efficiency of
services. Depending on the specific setting and locale, case managers are responsible for a
variety of tasks, ranging from linking clients to services to actually providing intensive shopping
and delivery services themselves.
A worthwhile software system Online shopping provides the facility to customers in a
conventional shop are likely to collect a number of products. In a shopping basket, before
coming to the till and making the purchase. It also provides the facility of updating database. It
saves not only time, but also a lot of headaches!

3. OBJECTIVES
To shop wile in the comfort of your own home without having to step out of the door.
Sell at lower rate due to less over head
Provide home delivery free of cost
No wait to see the products if someone else is taking that
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ONLINE SHOPPING

The major supermarkets and chemists have Internet sites too, which means you can

pick up most things you need for your home without ever having to leave it.
There are also many Internet retailers that only sell things online so you can buy
goods that your local shops dont stock.

4. SCOPE OF PROJECT
The trend in the organization in to use E-Commerce as path towards global market. Many
organizations provide online shopping. The basic functionality remains common for this kind of
shopping so it is very beneficial to develop reusable pieces of software solution that can provide
this basic functionality.
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This kind of component based Application development provides rapid application development
of complex system. Component based development also provides better scalability and
maintainability.
Online shopping website provides these kinds of basic components that can be reused and can
tailor to the requirement of the organization. The current system can be extended to allow the
users to create accounts and save products in to wish list.
The users could subscribe for price alerts which would enable them to receive messages when
price for products fall below a particular level. The current system is confined only to the
shopping cart process. It can be Extended to have an easy to use check out process.

5. ADVANTAGES AND DISADVANTAGES OF ONLINE PURCHASING

5.1 Advantages
1. It makes products easy to find: Finding a product online is much easier than looking for
it in the local store. In a store, you have to search for the product you want; if it's not
there, you may have to visit several locations, which is frustrating and time-consuming.
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ONLINE SHOPPING

However, online you can easily search for any product by using the website's search
feature, and it's more likely to be in stock. If the website doesn't have it, you can simply
go to another without wasting your time. For example, if you can't find the suitable
product in eBay, you can look for it on Amazon.
2. It saves time and energy: You don't have to waste your time going to stores, dealing
with crowds, and standing in lines. The whole process of shopping from a local store
becomes even more time-consuming if you do not have your own car. You can solve all
of these hassles by shopping online.
3. Shopping online gives you access to a wider range of options: You have great freedom
of choice when you shop online. The Internet provides a far wider range of products than
that you would find in any local store.
4. It's easier to hunt for a great deal: You will also be able to enjoy the freedom of price
flexibility. If you don't like the price of a product from an online shop, you can switch to
another to look for a cheaper price. Of course, you could also follow this procedure in a
normal shop, but it would take more time and energy to do so.
5. Customers are usually satisfied: Nowadays, shopping online is very reliable. Sellers are
held accountable by user feedback and reviews. Even in online stores where you buy
from other users, such as eBay, the percentage of satisfaction is very high. There, you
will see that most of the sellers have 99%+ positive feedback.

5.2 Disadvantages
1. There can be delivery problems: Sometime you may face delivery risks. This means
that the seller might fail to deliver the specified product or it deliver a product that has
been damaged during shipping.
2. Some items are better to buy from the real store: For example, it's best not to buy
clothing products online because you won't be able to know whether they will look good
on you without first trying them on.
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3. It's more difficult to return items: Returning an item is more difficult when you buy it
online. If your seller accepts returns, they will usually want the item within a short period
of time, and you will likely also have to pay for the shipping charges.
4. Warranty issues: Many electronic items are sold without international warranty. So, if a
warranty is important, make sure you contact the seller to verify whether the item has
international warranty or not.
5. There's a danger of being scammed: As online shopping becomes more and more
commonplace, the number of online scams is also increasing. This is why a buyer should
always buy from trusted websites onlytrusted websites will take care of any fraud in
order to maintain their reputations.

6. HARDWARE AND SOFTWARE REQUIREMENTS

5.1 Minimum Hardware Requirement:

Input Device
keyboard
mouse
Output Device
C.P.U
printer
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ONLINE SHOPPING

monitor
laptop
5.2 Minimum Software Requirement:
Windows 7 Operating System
Microsoft Word 2013

7. QUESTIONS FOR INTERVIEW

Q1. What is your main purpose for using the Internet?
A.
B.
C.
D.

Education
Hobby
Shopping
Communication

Q2.Which of these websites have you already used or visited?

A. Alibaba.com
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ONLINE SHOPPING

B. E-buyer
C. E-Bay
D. Amazon
Q3. How much do you spend on Online shopping per month (Website Shopping)?
A.
B.
C.
D.

RM0 RM50
RM50 100
RM100 - RM150
RM150 +

Q4. What is your favourite E-commerce website?

A.
B.
C.
D.

Zalora
Mudah.com
E-bay
Amazon

Q5. How often do you visit E-commerce websites?

A.
B.
C.
D.

Daily
Weekly
Monthly
Annually

Q6. Which website is load on your screen faster?

A.
B.
C.
D.

Timberland
Mudah.com
E-bay
Amazon

Q7. What would be your best payment method if you buy online?
A.
B.
C.
D.

Paypal
Cheque
Cash (set via mail)
Debit / Credit Card

Q8. What do you believe to be the best marketing approach to advertise an E-commerce
website?
A. Bill Boards
B. Magazines
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ONLINE SHOPPING

C. TV Advertisement
D. Social Media
Q9. What do you believe to be of most importance, to a Website user?
A. Security
B. Privacy
C. Trust
Q10. Have you got one particular favourite item that you normally like purchasing online?
A.
B.
C.
D.

Books
Perfumes
Electronics
Clothes

Q11. Which E- commerce websites information easy to read?

A.
B.
C.
D.

Lazada
Zalora
E-bay
Amazon

Q12. Have you had any bad experiences while using E-Commerce websites?
A. Yes, please specify:_________________
B. No never had any
Q13. Which websites does provide comparison-shopping easily on their site?
A.
B.
C.
D.

Zalora
Timberland
E-bay
Amazon

Q14. Would you continue buying from E-commerce websites?

A. May be
B. Yes
C. No
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Q15. How would you rate your Internet connection?

A.
B.
C.
D.

Bad
Good
Very good
Excellent

8. ANALYSIS OF THE QUESTIONS

This is presents the results with the help of frequency chart and descriptive statistics.
Profile of Participants
Characteristics
Sex

Age

Education

Employment Status

Percentage
Female

40%

Male

20%

18-20

20%

20-23

40%

Certificate

20%

Diploma

40%

Student

35%

Employed part-

25%

time

A set of demographic questions were asked in order to research about the online shopping users
of participants (N = 60). According to the chart below, most of the participants were female 40%
and 20% consisted of males.

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More than half of the participants were younger than 30years old. 20% the participants were
more than 18 years old of them reported that they were between the ages of 18-20. Majority of
the participants, 40%, reported that they were between the ages of 20-23.
Besides, participants were requested to indicate their education level. As it is seen in the above
table, most of the participants had education levels. Among participants, 20% of them had
certificate and 40% diploma.
Participants also specified their employment status. More than half of the participants, 35% were
student. 25% of the participants were employed part-time job.

Bar Chart 1: Online shopping Research Questions Statistic

Online Shopping Research Questions Statistic

120

30

100

25

80

16
60

35

40

40

20

35

17
10
9

20

6
Q1

10
6
4
Q2

13
10
Q3

20

19
10

15

9
6
Q4

6
Q5

23

15

27

25

20

19

30

20

22

20

12

22

50

20

16
14

10

10

6
Q8

5
Q7

Q6
A

14

10
Q9
D

10

20

25

12
10

10

15

6
8
5
4
Q10 Q11 Q12 Q13 Q14 Q15

ONLINE SHOPPING

As it is seen in Q1 35% of the participants answered D that they use the internet for
communication (i.e. email, chat rooms, and instant messaging), 10% answered C of them stated
that they use the internet for shopping. 9% answered B of the participants reported that they use
the internet for hobby and another 6% answered A that they use the internet for education. In Q2
40% of the participants answered D they already used or visited Amazon websites, 10% of them
answered C that they used E-bay, another 6% stated B E-buyer and 4% are answered A
Alibaba.com.
Q3 20% of the participants answered D spend on online shopping per month RM50, 17% stated
C RM50-100, 13% stated B spend RM100-150 and 10% of the participants stated A spend more
than RM150. Q4 35% of the participants stated D Amazon is their favourite E-commerce
websites, 10% C stated E-bay, 9% stated B mudah.com and another 6% stated A Zalora. Q5
20% of the participants answered D visit E-commerce websites annually, 19% stated C monthly,
15% stated B weekly and 6% stated A visit daily.
Q6 23% of the participants stated D Amazon website is load faster, 15% stated C E-bay, 12%
stated B mudah.com and 10% another user stated A timberland.
Q7 27% of the users stated D debit or credit card is best payment method, 20% of the users
stated C cash (send via mail), 8% participants stated B cheque and 5% users stated A paypal. Q8
25% of the users stated D social media is the best marketing approach advertise an E-commerce
websites, 19% of users answered C TV advertisement is best, 10% stated B magazines and 6%
users stated A bill boards. Q9 30% of the users stated C trust is most importance to a websites
users, 20% of users stated B privacy and 10% of another users stated A security.
Q10 25% of the users stated D clothes favourite item that they normally purchasing, 20% stated
C electronics, 10% stated B perfumes and 5% stated A books. Q11 22% of the participants
stated D Amazon information is east to read, 16% stated C E-bay, 14% stated B Zalora and 8%
stated A Lazada. Q12 50% of the users stated B 50% no any bad experience while using Ecommerce and 10% stated A yes but they forget. Q13 22% stated D Amazon provide comparison
shopping easily on their site, but 16% C stated E-bay, 12% answered B Timberland and 10%
stated A Zalora.

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Q14 25% users stated C yes continue buying from E-commerce, 20% stated B no and 15% stated
A may be. Last Q15 30% of the users stated D excellent rate their internet connection, 20% C
stated very good, 6% stated B good and 4% stated A bad.

9. SCREEN SHOTS
8.1 Login Page (Admin)

In this page user (admin) can login in the site.

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8.2 Main Page

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8.3 Product Details

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8.4 Add Cart

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10. CONCLUSION
The Online Shopping is designed to provide a web based application that would make
searching, viewing and selection of a product easier. The search engine provides an easy
and convenient way to search for products where a user can Search for a product
interactively and the search engine would refine the products available based on the
users input. The user can then view the complete specification of each product.

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1.
2.
3.
4.

11. REFERENCES
www.scribd.com
www.slideshare.net
www.marketest.co.uk
https://www.freelancer.com

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