Chris KAPEND

SYSTEM & NETWORK INFRASTRUCTURE ADMINISTRATOR

12 Victime de la rbellion, Lubumbashi, DRC | ChrisKapend@gmail.com | +243 84 84 29 666

SUMMARY
Network & System Infrastructure with over 6 years of experience in System & Network
infrastructure management on Linux and Windows environment. Effectively plan, install, configure
and optimize the IT infrastructure to consistently achieve high availability and performance.
Proven ability to create and deliver solutions tied to business growth, organizational development
and systems/network optimization. Skilled problem identifier and troubleshooter comfortable
managing budgets, systems, projects and teams in a range of IT environments.

SKILLS

System & Network

Infrastructures Design

IT infrastructure
administration

Software & Hardware

installation, Configuration &
upgrade

System documentation &

procedures implementation

IT Management

End users support &

training

System and Network

Infrastructure automation
using scripts

PROFESSIONAL EXPERIENCE
Senior System & Network Administrator
Socit d Exploitation de Kipoi DRC, March 2014 to present (1 Year 11 Months)

Acting as IT manager on his absence, participate in budget calculation, IT department

management.

IT project management, conduct all the IT project from initiation phase trough planning and
design phase, execution phase, monitoring phase to closing phase.

Provide Server infrastructure design, installation, administration & upgrade (Directory, Mail,
File, DHCP & DNS services, database server, printer server, application server, backups).

Network infrastructure design, implementation, administration & upgrade (optical, wired

and wireless network) including Switching & Routing design and implementation; Wireless
access point configuration and management, optical fiber splicing.

Prepare and delivers system performance statistics and reports; System & network
infrastructure monitoring and documentation.

Infrastructure automation using object oriented scripts language (for system reporting;
configuration).

Software Licensing management.

IT Support & Network officer

The Icon Group DRC, July 2013 to February 2014 (7 Months)

Software and hardware installation, configuration and upgrade (with simulation and test of
software & hardware upgrades before all deployments).

Network implementation wired and wireless, manage end users connection to the IT
system.

System & network troubleshooting, end user support, printer configuration, System &
Network diagnostic and resolve.

Active Directory management, Antivirus deployment, firewall management.

IT Support

Mutanda Mining DRC, June 2012 to July 2013 (1 Year and 1 Month)

End user and system support, Hardware & software maintain and troubleshoot.

Answer various levels of information technology questions from users and maintaining
request/resolution information.

Performed hardware duties, swapping hard drives, adding memory to PCs solving
hardware/software issues for end users.

Installing and configuring computer systems, computers hardware software and network
printers.

ADDITIONAL IT EXPERIENCE
Lecturer, Ecole Suprieure dInformatique Salama DRC, October 2009 to Present (7 Years)
IT Architect independent consultant, Electronic Congo Development (E-CD) DRC, 2012 to
Present (4 Years)
System & Network Administrator, Electronic Congo Development (E-CD) DRC, 2009 to
2012 (3 Years)

EDUCATION & TRAINING

University of the People,
Pasadena, California, USA

April
Sciences

Torque IT, Pretoria,

Gauteng, South Africa

Feb 2014 MCSA Installing and Configuring Windows

Server

Feb 2014 MCSA Administering Windows Server

Feb 2014 MCSA Configuring Advanced Windows

Server Services

Sept 2013 CFOT Certified Fiber Optic Technician

Feb 2010 Cisco Certified Network Associate Working at

a Small to Medium Business or ISP

May 2010 Cisco Certified Network

Networking for Home and Small Businesses

Jul 2009 Cisco Certified Network Associate (CCNA) WAN

Technologies

Jan 2009 Cisco Certified Network Associate (CCNA)

Switching Basics and Intermediate Routing

Dec 2008 Cisco Certified Network Associate (CCNA)

Routers and Routing Basics

Jul 2008 Cisco Certified Network Associate (CCNA)

Networking Basics

2009 Graduate in Computer Sciences, Technologies and

Computer networks.

Datanet & Triple Play,

Pretoria, Gauteng South
Africa
Katanga Methodist
University - Lubumbashi,
DRC (Cisco Academy)

Ecole Suprieure
dinformatique Salama
(ESIS) Lubumbashi,
DRC
Institut Technique Salama
(ITS) - Lubumbashi, DRC

2016

Bachelor

of

Science

in

Computer

Associate

2005 State diploma, Mechanical Engineering

REFERENCES
Paterne KADIAT, IT MANAGER, Socit dExploitation de Kipoi, PattyPaterne@gmail.com +243970014114

Francis TSHIBANGU, SOFTWARE ENGINEER, Socit dExploitation de Kipoi,

Tshibangujr@gmail.com - +243990866000