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www.iimdirect.com
Organizations head in
Upal Rahman
Bangladesh
Designation Managing Director
Legal Structure of the
Private limited
Company
Industry Expertise
Order of Expertise
Industry
Number of clients
1st Expertise
Insurance
2nd Expertise
Banking/Financial
3rd Expertise
Healthcare
4th Expertise
Retail/Wholesale/Distribution 2
5th Expertise
E-commerce
Remark
Number of installations
Document management
Transaction processing
Some Clients
Our People
The clients needs always come first.
Our employees are our greatest asset in achieving this mission. More than 3200 employees make up the
IIMI family, in addition to a pool of trained on-call operators. Most of our staff members are cross-trained on
multiple projects. This gives us the flexibility to ramp up quickly and accommodate fluctuating volume
without disruptions.
Every employee undergoes a thorough background check before hiring. Once hired, employees go through
a rigorous training program. We teach them our processes, what clients expect from us, and the importance
of our confidentiality, quality, and reliability pledge.
Our people are committed to working at IIMI for the following five reasons:
Quality of co-workers
IIMI mission
Work environment
Comprehensive training
Overtime pay
No child labor
Compensation generally include fixed basic salary and performance-driven bonuses tied to
quality and quantity
Leadership
Upal Rahman
Founder, co-owner, and CEO
Upal is actively involved in day to day operations, management, new project acquisitions and launching.
Besides IIMI, Upal also serves on the Board of VIPB, the first venture capital company in Bangladesh
assisting start ups and rural enterprises. He started his career at Vitronics, a New Hampshire based circuit
board manufacturing technology company.
An Electrical Engineer by training, he graduated from Northeastern University, Boston (87). Upal loves
technology and new gadgets: buying them, breaking them, rebuilding them; as well as convincing his
friends to adopt. His other passions are traveling and cooking.
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Shuvo Rahman
Co-owner
Shuvos role includes finance, project management, and new client acquisitions.
Shuvo started his career in USA as an accountant with Coopers & Lybrand (now PwC).
He graduated from Northeastern University, Boston (89) with Cum Laude and was a member of Beta Alpha
Psi, the US national accounting honors society. Shuvo thinks he is 80% accountant and 20% others. He
enjoys photography, books, spending time with his family and collecting South Asian contemporary arts.
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IIMI is now a family with 3200+ full time dedicated staff members working out of four different countries.
We are thankful to all past and present members, clients and partners who helped to make IIMI into an
organization we are today. Were proud to say that were friends and family, and well continue to build a
solid team and strive to give a better customer experience.
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