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Table of Contents
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their conversation content from a range of global and local affairs. Brands will have the
ability advertise at their chosen locations and offer up their own branded conversation
pieces as topics of potential interest. Opinebox users will engage in meaningful
conversations at any given time, choosing from a universe of choices concerning both the
topic and their conversational partners. Moreover, users will be able to read conversations
of others searching for any topic they want but without being able to see the identities of
the specific Opinebox users that had this specifically chosen conversation.
cards this user has written for any kind of topics in his Opinebox history. He will then be
able to invite him to a conversation.
c) Based on Location
The third filter, after the Interests and the Current Affairs, that a user will be able to use
will be by location first and then a Current Affair. So, if at any time a user wants to check
what people in New York are discussing, he will be able to see the Current Affairs that are
trending in New York at that given time, write his Opinebox card and/or flick through all
the cards written for this subject.
After the end of a conversation, 2 buttons will be presented to both users. The first will ask
the users to review/rate their counterpart exactly like it happens in Airbnb. The second
will save the conversation into users Opinebox history.
50% - 280m
32% - 14m
38% - 146m
35% - 260m (mainly WE)
15% - 45m
7% - 77m
34% - 1,3bn
39% - 15m
Men
Women
18-29
30-49
50-64
White
Black
Hispanic
<30k
30-49k
50-75k
>75k
No High School
High School
Some College
degree
College
% of Smartphone
Users
45%
55%
32%
43%
25%
70%
20%
10%
22%
17%
20%
40%
10%
25%
25%
40%
43%
The total available market for our geographic target is the 400 million consumers in
Europe who own a smartphone (55% penetration as % of total population).
The strategic available market is 260 million consumers who have at least one social
media app installed on their smartphone.
More than 260m have at least one college degree, of which more than 40% already
have a social app on their smartphone - 110m
240m of them belong to the top 2 household income tiers and at least 50% of them
already have an installed social app - 120m
We target both genders but with a little bit more focus on women
260m of them are over 25years old with more than 50% of them already having a
social media app on their phones - 130m
Therefore, it is safe to assume that the exact size of our Target Available
Market is 130m European smartphone users, starting from 25 years old
with at least one college degree and ranked on the top 2 of household
income tiers.
On a more specific note, the psychographic profile of our user is affluent urban
professionals that have or belong to young commuter families, building stable careers and
living in European cities with top universities like Milan, Paris, London, Madrid, Berlin,
Moscow, Amsterdam and Istanbul.
20%
34%
26%
20%
On messaging apps retention: Mobile users are in constant communication with others,
so it makes sense that mobile messaging apps were also used far more frequentlynearly
nine times on an average day. This was 4.7 times the average for all mobile apps, used 1.9
times each day.
11
Once/day
11
8
6
13
Twice/day
35
18
21
27
10times/day
29
46
44
29
Total
75
72
71
69
PEST ANALYSIS
POLITICAL
ECONOMICAL
SOCIAL
TECHNOLOGICAL
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Industry Competitors
High level of rivalry in the messaging apps industry.
Many messaging apps offer similar value propositions, trying to differentiate in
value added services like payments and stickers.
We are the only app that differentiates its value proposition in the core of the
product and not in added services.
New Entrants
Low barriers to entry from new rivals or from existing messaging apps offering our
service as value added service.
Most existing messaging apps brand identity will not easily allow them to copy our
value proposition.
Buyers
The way our business model is structured, we push people to our premium package
creating a financial relationship with them that increases loyalty to the app.
They can switch to other apps but we want to be established as the first app that
was based on honesty and passion for meaningful human conversations.
We want to be the first conversation platform, so that brands trust Opinebox from
the very first moment.
Substitute
The Messaging ecosystem is built in such a way that it allows different apps to offer
different propositions at the same time on a consumers mobile phone. Its not a
one wins it all industry.
Users try many different messaging apps but they are reluctant to decide to
substitute the apps that serve their needs. (small life cycle)
Suppliers
On the supplier side, we will select reliable and trustworthy partners with expertise
on the startup industry and at the same time not commit to long and non-flexible
contracts.
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4Ps ANALYSIS
Product
Opinebox is a mobile app that wants to redefine how people interact online and bring back
the magic of conversation while cutting out the noise of vanity metrics. It is about people
that want to have meaningful conversations on mutually agreed topics with other people
from any part of the world. Everything is created from users, and for users. It doesnt
matter how old you are, how good you look like, or how high your klout scores.
Place
Opinebox will be available for all mobile users in the iOs, Android and Windows appstore.
Price
Our pricing structure is based on the freemium model under which we offer the basic
features of Opinebox for free and a more premium package for 1,99.
The premium package offers a range of value added services like the option to record
audio files, to enable video chatting to your conversations and be able to see the reviews
that have been left attached to user profiles.
For our partnerships with brands, we will follow the Dynamic Pricing structure and more
specifically the negotiation pricing. We could potentially move to an auction pricing
based on the performance of Opinebox in the first 12 months.
Promotion
Marketing promotion will be based on the main pillars below:
Facebook App Install Ads: Demographic and behavioral targeting on the customer
segment described above to drive direct app installs.
PR campaign: Partnership with Diffusion PR, a technology-focused PR agency, to
increase awareness and features in top tier tech publications like Techcrunch and
Venturebeat.
Print advertising: Leverage the business profile of print magazines.
Free viral mechanism: Users will be able to post their Opinebox cards on other social
media leveraging the trend of users willingness to share their personal views on breaking
news/trending topics while also focusing on the power of images and pictures.
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SWOT ANALYSIS
Strengths
Have clearly identified a social need that is not served by the current messaging
ecosystem and is amplified by the launch of more vanity based apps
There is no direct competitor on the market offering the same value proposition
Clear strategic target segment
Marketing expertise
Freemium business model
Clear monetisation strategy based on additional value services and not secondary
elements like stickers
Weaknesses
Opportunities
Threats
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V. Competition Analysis
LINE
Japans LINE is the fun messaging app, and is known for its stickersicons, images, or
GIFs of playful characters that users can include in their messages. For U.S. consumers
new to messaging, it may be surprising to learn that users spend money on what are
essentially JPEGs, but LINE is making roughly $18 million a quarter on sticker packs, and
even more on in-game purchases.
As of February 2014, LINE had over 500 sticker characters globally. In April 2014, the
Creators Market will begin to allow anyone to design, submit, and sell stickers on the
LINE store for 50% of the profitsa shrewd move that will help penetrate new markets.
Brand Campaign:
Paul McCartneys LINE account, which has over 10 million followers, released a set of
eight exclusive stickers showing Pauls face making various expressions. 23 Stickers were
free for the first few weeks and then offered at the price of $1.99.
WECHAT
WeChat may be the most multi-faceted player in the space, supporting all kinds of
multimedia sharing, gaming, and commerce. Leveraging their partnership with Chinese
mobile payments provider Tenpay, users can make purchases within the WeChat app.
Approved official accounts are able to support purchases via Tenpay. WeChat is
connecting offline and online commerce, which could prove to be very attractive for brickand-mortar retail. That said, mobile payments are still an emerging technology, so their
effectiveness in the messaging space is largely unproven.
Brand Campaign:
McDonalds was the first account to support payments and offered a discount on tea,
provided users purchased the tea upfront via Tenpay in the app. After buying it, users
were sent a message with a QR code, which they could scan at a register as proof of
purchase.
TANGO
Tango is perhaps the blingiest of the messaging apps, with a penchant for wildly
animated stickers that dance across the screen during video and text chats. Its notably
brand-friendly, has partnered with companies like Spotify, and boasts close to 200 million
users, with a strong contingent of casual and social gamers. Its also a demographic
anomaly in the messaging space, with 70% of its users in the 18-44 age.
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In late 2013, Tango launched native mobile ads which appear in the news feed and chat
tab in the same card format as original content, but with a sponsored icon. Ads mostly
drive app downloads for mobile games and other entertainment apps. Mobile ad network
MoPub manages the ads, but advertisers can buy directly through (?)
Brand Campaign:
Video game company Supercell bought app install ads for Clash of Clans directly from
Tango. Tangos model is one of the most traditional in terms of brand campaigns. Given
their existing marketplace of games and music, entertainment app install banners are a
natural fit: they have scale and match Tangos look and feel. Brands like Dunkin Donuts
have run similar campaigns on the platform to drive app installs.
KAKAO
Kakaotalk allows users to easily send photos, contact info, voice notes and their location.
Users have also the option to create chatrooms where users of the same group can vote for
an event, best time, place etc.
PERISCOPE
Just over a year ago, we became fascinated by the idea of discovering the world through
someone elses eyes. What if you could see through the eyes of a protester in Ukraine? Or
watch the sunrise from a hot air balloon in Cappadocia? It may sound crazy, but we
wanted to build the closest thing to teleportation. While there are many ways to discover
events and places, we realized there is no better way to experience a place right now than
through live video. A picture may be worth a thousand words, but live video can take you
someplace and show you around.
KIK
Kik positions itself as a mobile web browser with a messaging layer, competing with
messaging services as well as browsers like Firefox and Chrome. The platform has most of
the features of multimedia messengers like LINE, but it also lets you open any website
within its URL browser and easily share those pages.
For brands, this means experiences built for the platform will actually be HTML5 web
apps, rather than native content. In fact, Kik would assert that your brand is already on
Kik because unlike other messengers, users can already pull up your content from the
web. That said, brands serious about connecting with the Kik community will want to
build Kik-optimized web apps around shareable content that leverages the platforms API.
Its important to note that Kik is less interested in actively building those experiences, so
brands will have to do customized work.
Brand Campaign:
The Lab witnessed the power brands have to elevate messaging apps and brought on Kik
as a strategic business partner to launch a One Direction experience we created for
Syco/Columbia Records. The band actively encouraged fans on Facebook and Twitter to
download Kik to access and share exclusive content. Collaborative purchase behavior is
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encouraged by rewarding fans with even more exclusives. It is a place where fans can chat
and make friends with other fans from around the world and its clear theyre doing that:
there have been over 956,800 installs of the 1D experience, over 2.4M visits, and the
massive 1D Kik chat room is always crowded with people joining the community.
Yik-Yak
SNAPCHAT
Like LINE, Snapchat is entirely open to brands creating pages, with no differentiation
from regular users. Its unique offering photos that disappear after a few seconds
makes it ideal for brands that want to give their fans a feeling of exclusivity. The private
nature of Snapchat makes it challenging for fans to discover, but increases its secret
appeal. Tracking is limited, as there are no analytics beyond seeing the number of
followers, but this may change as more brands seek to engage with fans.
Brand Campaign:
The Philadelphia Eagles send out behind-the-scenes photos and videos to promote
upcoming games or events, as well as tease announcements or break news to drive traffic.
With over 7,000 fans within the first week, its one of the most successful brands on
Snapchat.24
TELEGRAM
Telegram is a messaging app with a focus on speed and security, its super fast, simple and
free. You can use Telegram on all your devices at the same time your messages sync
seamlessly across any of your phones, tablets or computers.
With Telegram, you can send messages, photos, videos and files of any type (doc, zip,
mp3, etc), as well as create groups for up to 200 people. You can write to your phone
contacts and find people by their usernames. As a result, Telegram is like SMS and email
combined and can take care of all your personal or business messaging needs.
Unlike WhatsApp, Telegram is cloud-based and heavily encrypted. As a result, you can
access your messages from several devices at once, including tablets and computers, and
share an unlimited number of photos, videos and files (doc, zip, mp3, etc) of up to 1,5 GB.
Thanks to our multi-data center infrastructure and encryption, Telegram is also faster and
way more secure. On top of that, Telegram is free and will stay free no ads, no
subscription fees, forever.
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Free
56%
72%
up to 1$
23%
6%
1-2$
9%
12%
The average iOs users spends 20$/month on appstores while the android one
approximately 5$/month
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2-3$
4%
4%
Our consumer pricing structure is based on the freemium model under which we
offer the basic features of Opinebox for free and a premium package for
1euro/month.
PREMIUM ACCOUNTS
The premium package offers a range of value added services. Premium accounts
will be given the option to enable audio recorded voice notes after 5 minutes of an
Opinebox conversation. So if 2 users have an Opinebox open for at least 5
minutes, which probably means that they are having an interesting conversation,
an audio button will be automatically added to their Opinebox. By pushing the
audio button they will be able to record voice memos and send them to the other
user. This feature adds intimacy between users and also saves them a lot of time
from typing long sentences.
Premium accounts will be also able to read the reviews attached to a users profile
from users who already had a conversation with him. This will work exactly like
the reviews section of Airbnb. Both users that open an Opinebox will be able to
review each other after the end of their conversation but their reviews will be
visible only to premium accounts.
Last but not least, premium users will be given the option to save their Opinebox
discussions and also create contact lists with the users they have interacted with.
BRANDS
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The way that Opinebox works is that it allows users to connect with each other
based on mutual interests and at the same time helps brands research the
market, segment users, and test new products in an unprecedented way.
Our subscription fees will follow the Fixed Menu Pricing structure under which
premium users will be charged with a list price.
Our brands revenues will follow the Dynamic Pricing structure and more
specifically the negotiation pricing. We could potentially move to an auction
pricing based on the performance of Opinebox in the first 12 months.
Opinebox will offer 5 different partnership options to advertisers:
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Sponsor a specific interest that users will be able to tick and then tailor
their connections based on it. A user, for example, will be able to choose
Nike Running as his interest and not just Running. We will provide
campaign reports every time that 2 users will open a Opinebox based on a
sponsored interest. The depth of insights and market knowledge that
brands can gain from a mechanism like that can be immensly useful.
Official accounts with enabled CRM capabilities: Brands will be given the
option to create special CRM accounts. These Opineboxes will be different
from regular ones since they will be given enhanced capabilities to brands
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