MILEAN CASIANO

New York, NY | H: (212) 865-9191 / C: (347) 268-7319 | mcasiano0221@gmail.com

www.linkedin.com/in/mileancasiano
Administrative Professional with 10 years of experience supporting executives, medical professionals and supervising
support staff. Detail-oriented with strong skills in communication, organizing and planning.
SKILLS
Bi-lingual English / Spanish
Experienced with IDX Web, Webcis, Eagle, Kronos,
PeopleSoft, Crown, Raisers edge, and Financial
edge
Detail oriented and resourceful

Proficient in Microsoft Office

Adept in decision making, critical thinking, organizing
and planning
Applied, Self-motivated with a high level of energy
Expertise in maintaining multiple projects

PROFESSIONAL EXPERIENCE
PROFESSIONAL EXPERIENCE
CUNY, LaGuardia Community
2015-Present
Administrative Specialist
Assist Vice President of Institutional Advancement with daily operations of the division and LAGCC Foundation
Assist in planning, preparations, and executing special events, board meetings, workshops and conferences.
Manage all logistics and program planning for weekly workshops, meetings and seminars.
Represent unit to internal and external organizations and vendors, handling many inquiries independently.
Assist with division budget modifications and updates.
Manage all consultant contracts and payments processed for the LAGCC Foundation.
Oversee the LAGCC Foundation scholarship applications and emergency fund for students.
Supervised staff of six college assistants and two administrative assistants.
Managed multiple, projects to ultimately improve student absences for LaGuardia Community College.
Managed LaGuardia Foundations emergency fund assisting over 1,000 students and helping them bridge
financial gaps that might have otherwise caused them to drop out.
New York Presbyterian Columbia Hospital, New York, NY
2010-2014
Administrative Support for Neonatal Department and Patient Care Director
Provided administrative and daily operational and office management support to Patient Care Director and 200+ nurses.
Supervised support staff of 15.
Operations
Obtained access for all new per diem, part time, and full time NICU nurses for security, parking, department access,
kronos, and time clock.
Conducted quarterly employee audit file checks for Patient Care Director.
Performed daily review of staff on duty with the nursing office. Obtained coverage for all sick calls.
Performed administrative duties, including department-wide responsibilities. Recorded all call outs and overtime in
the unit for the Patient Care Director.
Assisted with staffing needs of the department and prepared staff schedules.
Maintained follow-up of projects/reports and informs the department head of critical situations.
Interpreted and advises inquiries on the application of administrative policies which fall under the responsibility of
the assigned department.

Payroll
Prepared and processed invoices and payments.
Requisitions submitted for any and all purchases within the department of neonatology (clinical and non-clinical),
petty cash, capital, travel reimbursement etc.
Assisted in clearing up payroll discrepancies for all NICU employees.
Administrative
Assisted Patient Care Director with various administrative duties connected to Patient Centered- Care Grants,
(equipment and inventory) and technical support specifically procurement.
Performed general office responsibilities such as filing, making copies, collating and sorting mail.
Prepared travel reimbursements and reports.
Prepared and submitted all completed reimbursement packages for educational seminars attended by NICU clinical
staff to accounts payable for reimbursement.
Maintained employee files current with all required license and credentialing information.
Prepared drafts, narratives and other correspondence. Assisted department head in preparing presentations.
Coordinated internal and external meetings and schedules appointments as well as arrange conference calls.
Screened telephone calls and visitors. Handled and redirected inquiries as appropriate.
Scheduled meetings between the department head and staff, and/or committee meetings.
Columbia Presbyterian, New York, NY
2008-2010
Administrative Assistant, Department of Urology
Provided executive level administrative support to Dr. Jaime Landman, Assistant Professor of Urology and Kidney Cancer
Research.
Coordinated surgeries, room reservation, post-operative arrangements, and pre- operative arrangements, precertified surgical cases and any other exams needed.
Scheduled CT, MRI, and Ultrasound appointments along with required test prior to patients exam.
Managed basic office functions such as ordering supplies, facilitating and scheduling weekly meetings, developing and
organizing necessary preparatory materials, updating databases, and notary requests.
COLUMBIA PRESBYTERIAN, New York, NY
2007-2008
Medical Secretary, Department of Dermatology
Provided administrative support to 30 doctors and staff of 120 for a 300+ patient practice. Responsibilities included
verifying insurance, scheduling office appointments, daily closeout procedures, resolving billing issues, reconciling
charges and credits posted and preparing insurance claims
GLOBAL PEDIATRICS, New York, NY
LPN
EDUCATION
Masters degree, Healthcare Administration- In progress
Masters degree, General Management, Metropolitan College of New York, New York, NY, 2014
BS, Business Administration (cum laude), Metropolitan College of New York, New York, NY, 2012
CERTIFICATIONS
Registered and Certified Medical Assistant
Registered and Certified Phlebotomist Technician
Licensed Notary Public
Milean Casiano | C: (347) 268-7319 | mcasiano0221@gmail.com

2005-2007