Indian Institute of Management

Lucknow

Course Number BS1003

HUMAN RESOURCE MANAGEMENT
Course Outline
Term III, 2015-2016
INSTRUCTORS AND CONTACT INFORMATION
Name: Prof. Nishant Uppal
E-mail: nishant.uppal@iiml.ac.in
OfficeTel: +91 522 -6696654

COURSEDESCRIPTION
To grow and thrive in todays competitive environment, organisation must deal with several major
challenges. Value creation has become more critical than ever. Traditionally, the concept of value
has been considered a function of finance and accounting. However, the belief about management
of human resource being critical for long term value of a company and its survival has only
strengthened in recent times. All aspects of Human Resource Management (HRM)including how
companies interact with the environment; acquire, prepare, develop, and compensate human
resources; and design and measure work- can help companies meet their competitive challenges
and create value. HRM in a way is response to the changing business need. Corporate as well as
academia realizes that in such a competitive world HRM needs to redefine its role, competencies so
that it can create a sustainable competitive advantage for the organisation.

COURSEOBJECTIVE
The course would attempt to provide a strategic perspective to the student helping them understand
how HR can perform a more proactive role in the organisation contributing to the organizational
objectives. Special emphasis would be laid on providing analysis and understanding of the various
HR processes and systems suggesting changes required.

LEARNING OUTCOMES
1. To help students develop an appreciation of various issues related to effective and efficient
management of human resources and conditions under which management and union
works.
1

To help them understand the role of HRM as an integrated and strategic business process.
3. To familiarize the students with different tools and techniques associated with managing
and developing people.
2.

4. Building necessary HRM competencies to effectively manage and lead

ALIGNMENTS OF INTENDED PROGRAM & COURSE LEARNING OUTCOMES

Program Learning Outcomes

Course Learning
outcomes

1. To acquire knowledge and skills in key

functional areas

2. To internalize the knowledge and skills in key

functional areas

3. To integrate and apply business knowledge

3,4

4. To develop a global perspective

1,2

5. To inculcate values of professionalism, ethical

leadership and social responsiveness

6. To master relational and interpersonal

communication skills

REQUIREDCOURSE MATERIALSANDREADINGS
Text Recommended:
1. Selected chapters from Gary Dessler & Biju Varkkey. Human Resource Management;
PrenticeHall of India (Pearson); Latest Edition

2.

Industrial relations and Labour Laws book by Arun Monappa, Rajneet

Nambudiri and Patturaja Selvaraj (Tata McGraw Hill)

EVALUATION
Exams:There

will be two examinations. The first exam will be PRE MID TERM which will
cover HRM portion and the second exam will be End Term covering IR portion.

Group

Project: Each student will be assigned to a group consist of 5-9 students to complete
project. Please see information on pages 11-13 for project requirements. More details of this
group project report will be posted on and will also be discussed in class.

Class

Participation:

Students are responsible for all materials covered and readings

assigned. Be prepared to answer certain questions that had been emphasized in prior classes
or from there adding assignments. Your performance and participation will then be used to
determine your participation mark (if any).

GRADING SCHEME

Mid Term
Exam (fixed)

30

End Term
Exam (fixed)

30

Quizzes/
Assignments
Group
Project
Participation

Total

20

In-class
Contribution
(individual)
50%

20

50%

ACADEMICDISHONESTY
It is the students responsibility to understand what constitutes academic dishonesty. Please refer
to the PGP Manual for the section on academic dishonesty (visit page number under section
head of the latest PGP Manual)

Course Number BS1004

HUMAN RESOURCE MANAGEMENT
Session

Topics to be
covered in the course

Human Resource Management (HRM)

- An Introduction: Understanding
HRM as a system and as an integrated
business process; emerging strategic
HR roles and new challenges for HR
and line managers.
Human Resource Planning:
Understanding concepts, critical role,
process of HR Planning and its
linkages with corporate strategy

Recruitment & Selection:

Understanding concepts, tools and
trends in Recruitment and Selection

Recruitment & Selection:

Understanding recruitment processes
and interview techniques
Organizational Socialization:
Induction processes in organizations

5
6

Enculturation: Techniques of coaching

and mentoring, managing
organizational change; & culture
building.
Performance Management:
Understanding Performance
Management and Performance
Appraisal Concepts; Objectives and
methods of Performance and Potential
Appraisal; Performance Interviews and
Counseling Techniques.

Readings and Book Chapter

Assessment
Criteria

Chapters 1 & 3

Quizzes/
Assignments

Chapters 4 & 5
Case: People
management, the mantra
for success: The case of
Singhania and Partners
Chapters 5, 6 and 7
Case: Blinds to Go Staffing a Retail
Expansion
Case: Dr. Amita Joshi at
Samuel Drugs Limited

Quizzes/
Assignments

Chapter 7 & 8
Case: Sales Force Training at
Arrow Electronics
Case: Anupam Majumdar:
Relationship Manager

Quizzes/
Assignments

Chapter 9

Quizzes/
Assignments

Quizzes/
Assignments

7-8

10
11

12
13

14

15

16

Reward Management: Job Evaluation

techniques, Methods of reward and
Incentive systems; Compensation
strategies, Performance-based
Rewards
Development and Capability Building:
Understanding Human Resource
Development concepts and processes,
steps of designing a training
programmes; Training need
Assessment, Training methods; &
training evaluation processes
Emerging trends in HRM:
Globalization and, emerging roles &
practices in HRM; new trends in career
and succession planning; emergence of
e-HRM; and management of global
workforce.
Project Discussion & Summing up

Chapters 11 &12
Case: Performance
Management at the National
Institute of Management
(Central India Campus) ( A)
Chapter 8
Case: Southwest Airline

Quizzes/
Assignments

Chapters 10 & 17

Quizzes/
Assignments

Industrial Relations concepts and contours:

Different models and approaches to study IR,
actors of IR; New trends and challenges in the
field of IR.
Comparative Industrial Relations: Comparing
dynamics of IR in selected countries.
Overview of IR in India: Role of Trade
Unions Rationale, background, and current
status and changing role of trade unions.

Quizzes/
Assignments

10
1. Chapters 1 and 2 Quizzes/
(Text Book)
Assignments

Quizzes/
Assignments
1. Chapters 3, 4, 5, 6 Quizzes/
and 10 (Text Book)
Assignments/
Case discussion
and Analysis
Collective Bargaining and wage negotiations
1.Chapters 6 & 7
Quizzes/
Assignments/
Case discussion
and Analysis
Overview of IR in India: Role of State IR Case: HMSI
Quizzes/
machinery; current status, relevance and
Assignments/
future prospects.
Case discussion
and Analysis
Legal Framework: Understanding Indian
Quizzes/
Labour Laws - ID Act, TU Act, and Industrial
Assignments
Employment (Standing Order) Act.

17

Dynamics of Labour-Management Relations: 1. Chapters 12 (Text

Concepts of Industrial democracy and Book)
workers participation in management.

18

Grievance management and Discipline

1. Chapters 8 & 9 (Text

Book)

Quizzes/
Assignments/
Case discussion
and Analysis
Quizzes/
Assignments

19

Other Relevant issues in IR: Globalization

and IR; Social Realities.

20

Summing up and group project Work

1.Chapter 16 (Text
Book)

Quizzes/
Assignments
Presentations