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Surname
Centre
No.
Initial(s)
Signature
Candidate No.
Paper Reference(s)
4330/1F
Business Studies
Paper 1F
Foundation Tier
Thursday 12 May 2005 Afternoon
Time: 1 hour 30 minutes
Question Leave
Number Blank
1
2
3
Instructions to Candidates
In the boxes above, write your centre number and candidate number, your surname, initial(s) and
signature.
The paper reference is shown at the top of this page. Check that you have the correct question paper.
Answer ALL the questions in the spaces provided in this question paper.
Show all the steps in any calculations.
Advice to Candidates
Write your answers neatly and in good English.
Total
This publication may be reproduced only in accordance with
Edexcel Limited copyright policy.
2005 Edexcel Limited.
Printers Log. No.
M23050A
W850/R4400/57570 4/4/4/4/
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Fitness and
leisure centre,
with a
swimming pool
Bar and
restaurant
Car parking
Bedrooms
Hotel
reception
Employ a person to set up an Internet website for RHL, because the company does
not have one at the moment.
Improve the quality of service offered by all staff at RHL.
Set up a membership scheme for people not staying at RHL hotels to use the hotels
fitness and leisure centre facilities.
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(a) For questions (i) - (v), write the letter A, B, C or D to show the correct answer. Use
the boxes provided.
(i) The owners of RHL are called
A managers
B shareholders
C staff
D customers
Answer
(ii) RHL is in which sector of the economy?
A primary
B secondary
C tertiary
D quarterly
Answer
(iii) A factor of production used by RHL is
A franchising
B labour
C quality
D productivity
Answer
(iv) The taxes paid by RHL are set by
A the government
B its customers
C its suppliers
D personnel staff
Answer
(v) The cost of food sold in the restaurants of RHL is an example of
A a capital cost
B a fixed cost
C an opportunity cost
D a variable cost
Answer
(5)
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(b) Using information in the context (page 2), suggest why RHL hotels are located
(i) near airports
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(ii) in the centre of towns and cities.
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(4)
(c) Jas, the Manager of the RHL hotel in London, has money he wants to invest. Jas can
invest in the business his sister runs as a sole trader, or he can buy shares in
RHL.
Explain one benefit to Jas from investing in RHL rather than in his sisters business.
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(3)
(d) RHL benefits from economies of scale.
(i) What does the term economies of scale mean?
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(2)
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(ii) From the context (page 2), give one reason why RHL benefits from economies
of scale.
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(2)
(e) Explain how RHL could benefit from each of these economies of scale.
Marketing.......................................................................................................................
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Purchasing......................................................................................................................
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(4)
Q1
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2.
(a) What are the differences between a Profit & Loss Account and a Balance Sheet?
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(4)
(b) Employees are stakeholders of RHL.
(i) Give two reasons why employees, as stakeholders, will be interested in the final
accounts of RHL.
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(4)
(ii) Name two other groups of stakeholders in RHL.
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(2)
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This years final accounts for RHLs London hotel contain the following information.
000
000
Turnover
Cost of Goods Sold
Gross Profit
Expenses
Net Profit
1 800
1 350
450
360
90
Fixed Assets
Current Assets
Current Liabilities
Net Assets
2 750
250
200
50
2 800
Capital
2 800
(c) Using the formulae below, calculate the Gross Profit and Net Profit ratios for the
London hotel. Show all your working.
Formulae:
Gross Profit ratio =
Net Profit ratio
Gross Profit
100
x
Turnover
1
Net Profit
Turnover
100
1
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24%
6%
(d) Compare last years Gross and Net Profit ratios with this years. Assess how well the
hotel has done this year.
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(6)
Q2
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3.
(a) (i) What is the difference between a Job Description and a Job (Person)
Specification?
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(2)
(ii) How will these help the directors recruit a suitable person to create the new
website?
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(2)
(b) A new member of staff will go on RHLs induction training programme.
(i) Describe the purpose of induction training.
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(2)
(ii) Identify three items likely to be found in RHLs induction training programme.
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(3)
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(c) At present, people who want a hotel room either use the telephone or book directly at
the hotel Reception. The directors plan to offer a lower price for a room if people
book through the website, www.rh.co.uk.
(i) Give the name of the pricing strategy that the directors plan to use for website
bookings.
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(1)
(ii) Explain two likely reasons why the directors plan to use this pricing strategy for
website bookings.
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(4)
RHL will use the website for advertising.
(d) Justify RHLs decision to use a website for advertising.
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(6)
Q3
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