Career

Career Objectives
Objectives

Seeking a challenging opportunity where I will be able to utilize my

strong organizational skills, educational background, and ability to work
well with people, which will allow me to grow personally and
professionally.

Educational Attainment
College

International School of Hotel and Restaurant Management

2007-2008
Ladderised in Hotel and Restaurant Management
STI Dasmarias (System Technology Institute)
2005-2007
B.S in Business Administration(Major in Management)

High School
Imus National High School
2005
Secondary
Bucandala 3 ,City of Imus Cavite

2001-

Personal Profile

Enthusiastic, easy to deal with, hard working and dependable who excels in
challenging and competitive environment.
Fast learner and well organized with proven initiative work
Easily establish rapport with managers, co-workers and customers.
Possesses effective presentation, verbal and written communication skills.
Devoted, reliable and flexible.
Willing to be trained that would help more effective and efficient in the job.
Computer Skills
Computer Literate (Microsoft Office Word, Excel, Powerpoint)

Sales Skills
Actively ask right questions which lead the customers to understand thoroughly
what they really need.
Willingness to take added responsibility.
Responsible for Inventory
Good Customer Service
Use tactics when dealing with people(customers)
Courteous and Patient with Customers
Decision-Making in handling Customer Complaints and Questions.
Communicating with Confidence and shared information clearly and efficiently
with the
customers to get potential buyers understanding and convince them.

Work Experience
Intersport Dubai Festival City ( Al Futtaim)
Sales Associate / Cashier
December 8 2014 Present
Dubai , United Arab Emirates
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Go the extra mile to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Discussed type, quality and number of merchandise required for purchase
Recommended merchandise based on individual requirements
Advised customers on utilization and care of merchandise
Provided advice to clients regarding particular products or services
Explained the use and advantage of merchandise to customers
Answered customers queries and concerns

 Showed the live working of merchandise

Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and
delivery dates
Prepared sales contracts and accepted payment through cash, cheque and credit card
Assisted in display of merchandise
Maintained sales records for inventory control
Providing excellent customer service
Processing transactions quickly and accurately
Advising customers
Winning sales to meet targets
Maintaining eye-catching effective displays within the store
Taking pride in your store and maintaining it to a high standard
Following operating procedures
Providing customers with an enjoyable shopping experience

American Boulevard Corp

Sales Staf
December 2010 September 2012
Bacoor City-Philippines
Duties & Responsibilities:

Welcome customers into the store; initiate the sales process, offer them qualified advise
on the available products, recommend/demonstrate appropriate products; and promote
cross selling with a view to meet the customers needs.

Provide professional till point service to close the sale and offer the customers an overall
enjoyable shopping experience.
Handle customer complaints professionally and escalate any serious issues to the
Manager for suitable resolution.
Maintain an up-to-date database of customers visiting the store.
Communicate to the customers the information on special offers/ sales promotion events.
Merchandise goods prominently on the shop shelves & display units, replenishing stocks
as often as required in conjunction with the Manager and merchandising team.

 Check stock levels daily and recommend orders to the Manager in order to replenish and
maintain optimum stock levels.
Update product knowledge, follow latest trends to provide confident and relevant advice
to customers and gather market intelligence to learn about competition / stay ahead of it
Jagthug (PSI-Peoplescope specialist inc.)
Sales Staf
Bacoor City - philippines
December 2009 - May 2010
Duties & Responsibilities
Responsible for all functions of the retail store to include sales, customer service,
inventory, and technical troubleshooting.
Maintained internal visual merchandising and in-store displays and ensured store
appearance met company standards at all times.
Maintained proper inventory controls, facilitated inventory transactions and
maintained compliance with store standards. .
Innovating and improving work, delivering efficient and improved experience for
clients.
Practice good customer handling and selling techniques to all products and sales
Promoting newly arrival products for customers for inquiries
Keep and recording all the inventory items on an up to date basis
Be sure the customer is satisfied in our product
Demonstrate good knowledge about the items.
Greet and talk to customers in courteous manner.
Good customers handling and selling techniques to all the items on sale.
Keeping and recording all the inventory items on up to date basis.
Keep and maintain a clean and desirable environment at all times.
Responsible in checking the delivery item.
Undertake full responsibility of assisting customers regarding the item.
Responsible for daily routine checkup of all items inside the store.

Personal Data

Work Experience
Date of Birth
Place of Birth
Sex
Civil Status
Citizenship
Religion
Language or Dialects can speak

February 07, 1989

Paranaque
Female
Married
Filipino
Catholic
English, Tagalog

References:

Gerald Balagtas
Intersport AUH
Assistant Store Manager
0508407741
Ahmed Al Sawi
Intersport DFC
Line Manager
0553738695

I hereby certify that the above information is true and accurate to the best
of my knowledge and belief.

TO WHOM IT MAY
CONCERN: Greetings for
Today!

Im Aileen Lyka M. Acierto a Bachelor of Science in business Administration(Major in

Management) from a reputable University.
I heard from my friend that your company is in need of professional to work as a
Receptionist.
Being a Computer Literate person i am able to do task such as Microsoft office ,Excel i
am willing to learn anything regarding on work related duties and responsibilities ,i am
trustworthy person and also I include here my 2 years experience as a sales assistant
in Phillipines. who is also very much passionate in communicating with different people
and making sales.
I am particularly interested in a job with your company because of my background in
business administration and my work experience. My success in the past has stemmed
from my strong organizational skills and commitment to professionalism.
I believe that I am a potential candidate for the position you're looking for. I am a selfstarter, reliable and willing to take action to achieve goals beyond what is required. I
am fit and healthy.
I am enclosing a copy of my curriculum vitae which contains details about my
experience and qualifications.
Im looking forward to work in your company with international repute
Awaiting for your positive response to discuss further my qualifications.

Sincerely yours,
Aileen Lyka M. Acierto