Anton Girgis Maghrious

Electronics & Communications Engineer,

3 Ibrahim Suleiman St., Eltaawn fusil, Giza, Egypt
Tel: Mobile 002.02 .012.222.3476
Home 002.02 .37427746
a.girgis@hotmail.com

Objective:
I am seeking a progressive career opportunity that will utilize my strong skills in a
big organization

Education:
Bachelor of Electronics and Communication Engineering, - Cairo University -
Egypt –in May 2004.

Graduation Project:
Hardware design of MP3 player by using ATMEL microcontroller and also programming the
microcontroller using assembly and C++ language, the microcontroller responsible for reading
the data stream from the storage memory and makes a decoding for the mp3 data stream finally
some processing was applied before directing the sound to the speaker.
Grade: Excellent

Certificates:
1. ACSE OXO(Alcatel Certificated System Expert), at Alcatel
university- France-Brest, id: 06140120 , in 27/01/2006
Topics of the Course:
1. Advanced Voice Feature (ARS/ Barring, Automated attendant, Voice mail)
2. Omni-Touch Call Center Office
3. Pimphony (setup ,Visual mailbox, Customer database integration)
4. Setup Complex Voice over IP and Internet Solution
5. Call Accounting by 4760 client and server (recording, archiving, restoring)
6. Internet Application (Firewall, FTP, Proxy, VPN)
7. Hotel and Hospitality

2.ACSE OXE (Alcatel Certificated System Expert) OmniPCX

Enterprise R.8 Business, id:53318 , in 25/8/2008
Topics of the Course:
1. Advanced Voice Feature (ARS, Barring ,Entities ,Operator , Automated
attendant, DISA , DECT , Manager Secretary ,Call Account ,Voice Mail )
2. CCD and CCS call center
3. VOIP advanced (Direct RTP, DHCP server, IP domains , Automatic VLAN ,
H.323 protocol, SIP protocol )
4. CPU loading , e-CS Duplication and Spatial Redundancy , Troubleshooting
5. Multi-Site Single Node (Remote shelf over IP, Signaling backup on media
gateway , Passive Communication Server)
 3. ACSE RSI Routing Service Interface ,R9 id: 091040120 ,in
9/10/2009
Topics of the course:
1. RSI – Genesys framework , Installation , Log collecting
2. Genesys Express 7.5 Installation
3. RSI –Network architecture , RSI-Outbound

Experience:
From November 7, 2004 to Present
Technical Support Engineer at Intraconsult Telecom Company, Alcatel
Premium Business Partner at Egypt.
Position Details:
• Provide efficient support services and timely response to all queries, requests and
reporting/escalation of issues related to the systems.
• Manage and maintain telecommunications system performance and capacity.
• Implement new phone systems as required.
• Interact between client and telecom vendors (local exchange carriers, long distance
carriers, and PBX vendors, voicemail vendors) to resolve issues and maintain optimal
system performance.
• Installing , maintaining and troubleshoot
• Conduct move, ads and changes including projects such as station moves and upgrades
on both hardware and software.
• Familiarity with all aspects of MDF, IDF and cabling infrastructure and be able to do
cross connects.
Skills:
1. OmniPCX Enterprise OXE – Common Hardware
2. OmniPCX Enterprise OXE – Crystal Hardware
3. OmniPCX Office OXO
4. Alcatel 4200 , Alcatel 4400
5. OmniPCX4760 (Call Account) ,SDR ticket
6. Alcatel Hotel link (AHL) Hospitality with OXO and OXE
7. Alcatel Voicemail 4635 , 4645
8. DECT and mobility
9. Alcatel Call Center CCD
10. ACTIS
11. RSI , Genesys integration with OXE
12. OmniMessage Fax server
13. Instant Messaging (IM) Myteamwork
14. VOIP telephone system
15. PBX integration ( ABC-F , QSIG , PCM , Hybrid links ,H323 ,SIP,..)
16. Working knowledge of ISDN, and E1

Projects Implemented:
1. Juhayna factory (28remote 10. Coral Beach hotel Sharm El Sheikh 19. Italin Embassy
shelves)
2. Valeo (smart Village) 11. Camel Hotel Sharm El Sheikh 20. Spanish Embassy
3. Unilever sphinx ,network (5 12. Sofitel Hotel Sharm El Sheikh 21. Greek Consulate (Alexandria)
nodes)
4. Air France Airport 13. Hilton Hotel Nuweiba 22. Telecom Egypt CALL
CENTER
5. Fine 14. Hayatt Regency sells office 23. Novotel Hotel Airport
6. Shell Egypt 15. Zahra Boat (Mena house) 24. Egyptian Football Association
 7. Petrobel Palaim 16. Movenpick El Quseir Hotel 25. Caribbean hotel Safaga
8. Suez steel 17. Coral Sea Resort Sharm El 26. French Cultural Center
Sheikh
9. EVA pharmacy (3 nodes) 18. Mena House Pyramids hotel 27. Wady El Nile Hospital and
others…

Courses
1. Microsoft Certified System Engineer (MCSE).
2. Cisco Certified Network Associate (CCNA).

Personal Skills:
• Ability to manage major projects, deliver them on time with high quality performance.
• Have the ability to analyze and resolve problems with minimum loss.
• Capable of designing and presenting the current and future product offering to Customers
• Capable of designing optimal solutions for complex multinational environments and
presenting them effectively during the bid defense process.
• Interactive and fast enough to learn new technologies and sciences.
• A mind for business, effective negotiator.
• Ability to work under pressure and multitask.
• Ability to work in a group or individually according to the job requirements.
• Willing to travel, driving license.

Soft Skills
• Programming Languages
 C/C++ professional in programming
• Microsoft Office XP/2003/2007

Language
• Arabic : Native Language
• English: Very Good , Read/Write/Speak
• French : Fair

Personal Information
Birth Date : Sep. 26, 1981 Gender : Male
Nationality : Egyptian Marital Status: Married
Military Status: Exempted